Customer review rating (ALL Rating)
4.5/5
221 reviews
Mercure Surabaya Grand Mirama
Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia
GPS:-7.28505, 112.739236
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Railway station
Access: 4 km / 2.49 mi 15 min drive
Shuttle
Shuttle on call
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Tourist attraction
Access: 1.5 km / 0.93 mi 7 min drive
Shuttle
Shuttle on call
Zoo
Access: 2.5 km / 1.55 mi 5 min drive
Shuttle
Shuttle on call
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Shopping centre/mall
Access: 2 km / 1.243 mi
Shuttle
Additional charge
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Company
Access: 0 m / 0 mi 5 min walk / 3 min drive
Company
Access: 1 km / 0.621 mi 10 min walk / 5 min drive
Company
Access: 1 km / 0.621 mi 10 min walk / 5 min drive
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Indonesian and international cuisine in an open kitchen style, close to the lounge area and gives you a view to the Mercure Surabaya's swimming pool and pond.
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Our modern Chinese cuisine restaurant seats 90 and also has 3 private dining rooms, ideal for business meetings and social gatherings in our 4-star hotel.
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To provide a new dining experience, Ebisu serves Japanese dishes with active promotion and is available to both in-house and outside guest.
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Sit back and enjoy sumputous café food in a food truck concept in downtown Surabaya.
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Our American style coffee lounge serves sandwiches and cakes all day and has live entertainment starting from 6pm.
The Oasis swimming pool is located at back of Mercure Surabaya hotel along with a pleasant garden arrangement and pool snack bar.
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Start your new day with special treats. Our Buffet Breakfast serves from Continental's classic to American's favorites along with Indonesian's famous dishes. If you prefer, have a continental breakfast sent up to your room for your private convenience
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Stay fit while you're away from home. Our personal trainer is ready to make you sweat with his train programs...or join our daily health class: Gym Ball, Cardio Dance, Yoga, Aerobic, Pilates and many more...
Relax, Restore and Revitalise. At Vous Spa, you are the center of attention. Our treatment is blending best local beauty and health traditions to soothe and harmonise your senses.
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Our Team brings a wealth of knowledge and skills,enabling us to reach the excellent standard that is today.We cannot guarantee you the sunshine,but we can assure you of a warm welcome & a professional-dedicated team who will ensure a perfect WEDDING day
At Mercure Surabaya hotel, we strive to make your meeting successful and comfortable. No matter which type of meeting you organize, with the help of Mercure network meetings, you will have a pleasant meeting experience with us. Our years of experience have let us develop our expertise in organising meetings. With a total event space of 3,854sqm, including a Grand Ballroom that can accommodate up to 600 people with Standard Health Protocols in place, we can readily support other MICE events as well.
Room descriptions and layouts
meeting rooms
attendees
|
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
|---|---|---|---|---|---|---|---|
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1100 m² 3609 sq ft |
8 m 25 ft |
Configuration is not available for this hotel |
300 participants |
1200 participants |
500 participants |
700 participants |
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750 m² 2460 sq ft |
8 m 25 ft |
Configuration is not available for this hotel |
150 participants |
Configuration is not available for this hotel |
350 participants |
300 participants |
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|
435 m² 1427 sq ft |
4 m 13 ft |
Configuration is not available for this hotel |
72 participants |
72 participants |
180 participants |
250 participants |
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|
300 m² 984 sq ft |
8 m 25 ft |
Configuration is not available for this hotel |
80 participants |
Configuration is not available for this hotel |
120 participants |
140 participants |
|
|
260 m² 853 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
40 participants |
Configuration is not available for this hotel |
190 participants |
200 participants |
|
|
216 m² 709 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
40 participants |
Configuration is not available for this hotel |
90 participants |
90 participants |
|
|
182 m² 597 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
40 participants |
Configuration is not available for this hotel |
96 participants |
120 participants |
|
|
182 m² 597 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
100 participants |
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|
81 m² 266 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
25 participants |
Configuration is not available for this hotel |
30 participants |
30 participants |
|
|
81 m² 266 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
25 participants |
Configuration is not available for this hotel |
30 participants |
55 participants |
|
|
80 m² 262 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
35 participants |
40 participants |
50 participants |
60 participants |
|
|
75 m² 246 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
30 participants |
35 participants |
40 participants |
50 participants |
|
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60 m² 197 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
30 participants |
50 participants |
30 participants |
30 participants |
|
|
52 m² 171 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
15 participants |
Configuration is not available for this hotel |
20 participants |
20 participants |
Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotelSpacious, modern, and adaptable, our hotel rooms in the 4-star Mercure Surabaya is truly a place for living, that is perfect for all you needs. Our rooms range from 24 to 54 sqm, with 42" LED TV connected to international cable channels, privilege benefits, standing shower, and free internet access. Enjoy unbeatable views of Surabaya from our Executive Suite situated on highest floors.
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ALL Rating
Great Hotel and Loyality program make surprise
Customer review rating 4.5/5
Robi A. Families - Confirmed reviews ALL
Dear Mr, Robi A., Warmest Greeting From Mercure Surabaya Grand Mirama We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas RoyadI General Manager
Customer review rating 4.0/5
D. T. Business - Confirmed reviews ALL
Dear D. Daryadi, Warmest Greeting From Mercure Hotels Surabaya Grand Mirama We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more satisfying Sincerely, Andreas Riyadi General Manager
very ussual
Customer review rating 3.0/5
Feri Business - Confirmed reviews ALL
Dear Mr, Muhammad F., Warmest Greeting From Mercure Surabaya Grand Mirama Thank you for taking the time to tell us about your experience at the Mercure Surabaya Grand Mirama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Riyadi General Manager
Amazing stay
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Dear E. Emiwati, Warmest greetings From Mercure Surabaya Grand Mirama We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Riyadi General Manager
Fine Stay
Customer review rating 4.0/5
Randi A. H. Families - Confirmed reviews ALL
Dear Randi Aditya H., Warmest Greetings from Mercure Surabaya Grand Mirama. Thank You for choosing us for your stay in Surabaya. It is our commitment to deliver excellent service to our customers every day. It is with sincere regret that we note your dissatisfaction on stay at Mercure Grand Mirama Surabaya. I deeply regret that your stay did not meet your expectation. Please accept my humble apologies for this matter, I will Improve our quality of service. I hope you might see the changes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future . Sincerely, Andreas Riyadi General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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