Name: Mercure Surabaya Grand Mirama
Address: SURABAYA, 60264, INDONESIA
Telephone: (+62)31/5623000

Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.4/5 171 reviews

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Description

Mercure Surabaya Grand Mirama

Hotel for travellers looking for local and authentic experiences

Our hotel offers comfort, convenience and luxury. You can celebrate your personal and professional events in style, with the help of our dedicated service team.

Andreas Riyadi, Hotel Manager

Mercure Surabaya Grand Mirama is a mid-scale hotel located on the main route through Surabaya, its business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the 4-star hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

Located in the heart of Surabaya, near offices and Tunjungan Plasa shopping center as well as popular attractions such as the Zoo, our 4-star hotel is ideal for business and leisure. It is also near Gubeng Train Station and Juanda International Airport. Surabaya is called "City of Heroes", with cultural diversity and a rich history. You can explore the fascinating Arab quarter is fascinating and the unique Chinatowns, as well as other historical buildings.

Surabaya is the center of business, commerce, industry and education in Eastern Indonesia. Besides having cultural and historical value, the city also have rapid business life, as well as great leisure experiences and mouth-watering culinary choices.

Hotel extras

257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)
3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar
Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa
14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design
Free High-speed WIFI throughout the hotel area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Telephone +62 31 5623000

+62 31 5678383

Gubeng Station

Railway station

4 km / 2.49 mi 15 min drive

JUANDA INTL AIRPORT

Int. airport 1 - full name

20 km / 12.43 mi 1 hrs drive

SUB

Int. airport 1 - IATA code

20 km / 12.43 mi 1 hrs drive

Tugu Pahlawan

Tourist attraction

1.5 km / 0.93 mi 7 min drive

Surabaya Zoo

Zoo

2.5 km / 1.55 mi 5 min drive

Darmo Hospitality

Company

0 m / 0 mi 5 min walk / 3 min drive

BCA

Company

1 km / 0.621 mi 10 min walk / 5 min drive

Wismilak

Company

1 km / 0.621 mi 10 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

TRIMURTI RESTO

Currently unavailable

Indonesian and international cuisine in an open kitchen style, close to the lounge area and gives you a view to the Mercure Surabaya's swimming pool and pond.

LAN HUA

Currently unavailable

Our modern Chinese cuisine restaurant seats 90 and also has 3 private dining rooms, ideal for business meetings and social gatherings in our 4-star hotel.

EBISU

Currently unavailable

To provide a new dining experience, Ebisu serves Japanese dishes with active promotion and is available to both in-house and outside guest.

COFFEE CAFE

Currently unavailable

Sit back and enjoy sumputous café food in a food truck concept in downtown Surabaya.

COFFEE CAFE

Our American style coffee lounge serves sandwiches and cakes all day and has live entertainment starting from 6pm.

OASIS SWIMMING POOL

The Oasis swimming pool is located at back of Mercure Surabaya hotel along with a pleasant garden arrangement and pool snack bar.

Your meetings and events

At Mercure Surabaya hotel, we strive to make your meeting successful and comfortable. No matter which type of meeting you organize, with the help of Mercure network meetings, you will have a pleasant meeting experience with us. Our years of experience have let us develop our expertise in organising meetings. With a total event space of 3,854sqm, including a Grand Ballroom that can accommodate up to 600 people with Standard Health Protocols in place, we can readily support other MICE events as well.

Room descriptions and layouts

meeting rooms

From 1 to 1,200

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 15 participants
- Board-room Configuration is not available for this hotel
- Classroom style 20 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 30 participants
- Board-room 50 participants
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 30 participants
- Board-room 35 participants
- Classroom style 40 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 35 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 25 participants
- Board-room Configuration is not available for this hotel
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 25 participants
- Board-room Configuration is not available for this hotel
- Classroom style 30 participants
- Banquet 55 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 40 participants
- Board-room Configuration is not available for this hotel
- Classroom style 96 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 40 participants
- Board-room Configuration is not available for this hotel
- Classroom style 90 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 40 participants
- Board-room Configuration is not available for this hotel
- Classroom style 190 participants
- Banquet 200 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 80 participants
- Board-room Configuration is not available for this hotel
- Classroom style 120 participants
- Banquet 140 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 72 participants
- Board-room 72 participants
- Classroom style 180 participants
- Banquet 250 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 150 participants
- Board-room Configuration is not available for this hotel
- Classroom style 350 participants
- Banquet 300 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 300 participants
- Board-room 1200 participants
- Classroom style 500 participants
- Banquet 700 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
52 m²	2 m	Configuration is not available for this hotel	15 participants	Configuration is not available for this hotel	20 participants	20 participants
60 m²	2 m	Configuration is not available for this hotel	30 participants	50 participants	30 participants	30 participants
75 m²	2 m	Configuration is not available for this hotel	30 participants	35 participants	40 participants	50 participants
80 m²	2 m	Configuration is not available for this hotel	35 participants	40 participants	50 participants	60 participants
81 m²	2 m	Configuration is not available for this hotel	25 participants	Configuration is not available for this hotel	30 participants	30 participants
81 m²	3 m	Configuration is not available for this hotel	25 participants	Configuration is not available for this hotel	30 participants	55 participants
182 m²	3 m	Configuration is not available for this hotel	40 participants	Configuration is not available for this hotel	96 participants	120 participants
182 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	100 participants
216 m²	3 m	Configuration is not available for this hotel	40 participants	Configuration is not available for this hotel	90 participants	90 participants
260 m²	3 m	Configuration is not available for this hotel	40 participants	Configuration is not available for this hotel	190 participants	200 participants
300 m²	8 m	Configuration is not available for this hotel	80 participants	Configuration is not available for this hotel	120 participants	140 participants
435 m²	4 m	Configuration is not available for this hotel	72 participants	72 participants	180 participants	250 participants
750 m²	8 m	Configuration is not available for this hotel	150 participants	Configuration is not available for this hotel	350 participants	300 participants
1100 m²	8 m	Configuration is not available for this hotel	300 participants	1200 participants	500 participants	700 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotel

Our accommodation(s)

Spacious, modern, and adaptable, our hotel rooms in the 4-star Mercure Surabaya is truly a place for living, that is perfect for all you needs. Our rooms range from 24 to 54 sqm, with 42" LED TV connected to international cable channels, privilege benefits, standing shower, and free internet access. Enjoy unbeatable views of Surabaya from our Executive Suite situated on highest floors.

Room

Superior 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Superior 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Premier Superior Queen

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Room

Premier Superior Twin

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Park view or Pool side or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Deluxe 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 30 m² / 322 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite

Executive Suite 1 king bed

Accessible room

Max. number of persons: 2
Area: From 47 m² / 505 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Superior 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Superior 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Premier Superior Queen

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Room

Premier Superior Twin

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Park view or Pool side or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Deluxe 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 30 m² / 322 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite

Executive Suite 1 king bed

Accessible room

Max. number of persons: 2
Area: From 47 m² / 505 sq ft
Views: Park view or Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 171 reviews

TripAdvisor Rating 4.0/5 1,360 reviews

Awesome stay!

MrAndikaK Solo travel - 9/24/2022 TripAdvisor review

I've stay for 4 nights in Surabaya. It was an awesome stay. t. Staffs were so polite and well mannered, breakfast menu were so tasty, my favorite was sausage & fish fillet, yummy! WiFi was also fast enough to browse the internet. Don't hesitate if you're facing an issue, i'm sure they're willing to help your issue. I used to spend my night time in the coffee bar, loved that place and the staff. Thank you for the little chit chat, really appreciated. Hopefully, i'll have more choices from the menu in the next time i visit. Definitely will come back.

very good to stay

Edward S. S. Business - 9/19/2022 Confirmed reviews ALL

nice staff, nice food, nice service

Dear Edward B., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Andreas Riyadi General Manager

Clean

Herlis E. Business - 9/15/2022 Confirmed reviews ALL

Clean and helpfull doorman and front office

Dear Herlis E., Warmest Greetings from Mercure Surabaya Grand Mirama We are thrilled you have enjoyed your experience with us and appreciate you having shared that Doorman and Front Office personal attention to you really made the difference in your stay. Thank you for having taken the time to rate and share your positive comments. We are looking forward to having you back in the hotel. Until then stay safe and take care. Warmest regards, Andreas Riyadi General Manager

lovely hotel, enjoy my staycation here..

R Business - 9/15/2022 Confirmed reviews ALL

i enjoy being here for more than one night, actually i go hear for my bussines trip, but this hotel make me feel like home, all the staff are friendy and helpfull,

Dear Indira S., Warmest Greetings from Mercure Surabaya Grand Mirama Thank you for sharing the details of your recent stay at Mercure Surabaya Grand Mirama. It is such a pleasure to hear that you're satisfied with the overall services and facilities at our Hotel. One of our goals is to receive a genuine review from a true traveler like you. Again, thank you for this beautiful feedback. We are looking forward to having you back in the hotel. Until then stay safe and take care. Warmest regards, Andreas Riyadi General Manager

Beautiful moment at mercure surabaya hotel

Mapareal_R Couples - 9/15/2022 TripAdvisor review

Room was very clean, swimming pool was fun, staffs were very helpful / considerate & special thank you for mrs. Resti as a GRO and also located near in the heart of the city, so it's easy to get anything you need nearby.

Dear Mr, Mapareal R Warmest Greetings from Mercure Surabaya Grand Mirama Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Mercure Surabaya Grand Mirama took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the services, facility and the ambiance of the hotel. We look forward to welcome you back to our hotel in the nearest future. Warmest regards, Andreas Riyadi General Manager

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