
Hotel extras
257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)
3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar
Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa
14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design
Free High-speed WIFI throughout the hotel area
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Surabaya
Jl Raya Darmo 68 - 78
60264
surabaya
indonesia
Check-in from 14h00
Check out up to 12h00
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By plane
JUANDA INTL AIRPORT At 20km / 12.43 miles - Shuttle paying
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By train
Gubeng Station At 4km / 2.49 miles
GPS :-7.28505, 112.739236
Your meetings and events
All of our Meeting Rooms and Grand Ballroom is conveniently located on the 2nd floor. The 1100 metres squares Grand Ballroom accommodates up to 1000 guests and offers various facilities for weddings and other social events.Our Professional Banquet team is always at your service to ensure the planning and implementation of your events is tailored to your needs
Room descriptions and layouts
meeting rooms
attendees
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
Singapore |
52 m² |
2 m |
30 participants |
15 participants |
Configuration is not available for this hotel |
20 participants |
20 participants |
Bangkok |
60 m² |
2 m |
60 participants |
30 participants |
50 participants |
30 participants |
30 participants |
Sydney |
75 m² |
2 m |
70 participants |
30 participants |
35 participants |
40 participants |
50 participants |
Paris |
80 m² |
2 m |
80 participants |
35 participants |
40 participants |
50 participants |
60 participants |
Surabaya |
81 m² |
2 m |
50 participants |
25 participants |
Configuration is not available for this hotel |
30 participants |
30 participants |
Tokyo |
81 m² |
3 m |
50 participants |
25 participants |
Configuration is not available for this hotel |
30 participants |
55 participants |
London |
182 m² |
3 m |
160 participants |
40 participants |
Configuration is not available for this hotel |
96 participants |
120 participants |
Shanghai |
182 m² |
2 m |
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
100 participants |
Jakarta |
216 m² |
3 m |
180 participants |
40 participants |
Configuration is not available for this hotel |
90 participants |
90 participants |
Hongkong |
260 m² |
3 m |
270 participants |
40 participants |
Configuration is not available for this hotel |
190 participants |
200 participants |
Ballroom i |
300 m² |
7 m |
200 participants |
80 participants |
Configuration is not available for this hotel |
120 participants |
140 participants |
Premier ballroom |
435 m² |
4 m |
400 participants |
72 participants |
72 participants |
180 participants |
250 participants |
Ballroom ii |
750 m² |
7 m |
500 participants |
150 participants |
Configuration is not available for this hotel |
350 participants |
300 participants |
Grand ballroom |
1100 m² |
7 m |
1000 participants |
300 participants |
1200 participants |
500 participants |
700 participants |
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Unsure of the capacity needed for your event?
-
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Convert different units of measurement and make organising your events easier.
Our accommodation(s)
Our restaurants and bars
Pleasant stay
Suyo G. W. Business - 20/01/2021 Confirmed reviews ALL
I like this hotel, before Mercure, used to be this hotel is Mirama hotel. Re-owned and managed by Accor and change to Mercure hotel. Located in strategic position, near to city center, lots of tree around the hotel and it a big building. Mercure hotel completed with 4 restaurants (Chinese, Japanese, international & coffee shop), swimming pool and ballroom. However, during the pandemic, some of facility is close, please check regularly with hotel staff, example Japanese restaurant and swimming pool is close for moment. Mecure hotel is implement health protocols, start from the gate in, the security check is wearing mask, walk through the lobby we have to scan ourselves at temperature check tool. My check in is easy cause I am ALL club members and reception is working fast and efficiency, that friendly reception and thanks to Mr. Abdul Rozak. I get my room at fifth floor, the room is nice decoration, single bed with 2 pillows and 1 decorated pillow, a bench and some picture hanging in the wall, very nice room, open wardrobe with safe deposit box and beautiful framed mirror at corner. Nice room, but some point, bathroom door need to be fix cause can’t close proper (management will handle this) and I have a good night sleep. This is good point. Breakfast time is shorten when pandemic time, breakfast is close at 9 am and breakfast is served buffet and we get plastic gloves. The restaurant is wonderful place, decorated, you may choose sofa, table and chair, indoor or outdoor or café style under the glass. Food is international combine with local food, suggest you to try local cake and Soto (chicken broth with condiments). Big thanks to FB staff which remind us to breakfast at Trimurti Resto before 9 am and served me well, helpfulness and friendly FB staff, thanks a lot to ms. Izzah, mas Wahid and mas Susilo. You are great. And I am check out, fast service and friendly farewell by miss Widya Lestari. However, I have a good impression, hope other guests feel the same. Good job Mercure Surabaya.
Great Stay
Angga Friends - 19/01/2021 Confirmed reviews ALL
Check in and check out is easy breezy. Got upgraded to previlige room. Kuddos to check in agents!
Wonderful as always
Erellya W. Couples - 12/01/2021 Confirmed reviews ALL
Mercure Grand Mirama is always the best place for staycation. The location, the staffs, the services, the health procotol, everything are just beyond words
Very satisfying
Jessica S. Families - 07/01/2021 Confirmed reviews ALL
Good food, clean room, nice frontliner
The worst hotel covid protocol
TjokSusanni 03/01/2021 TripAdvisor review
Just check your cctv in lobby, a lot of people from wedding didn’t use any face mask and no one from the hotel reprimanded, the worst hotel service that I ever stayed in my life especially during this pandemic.. I waited for almost 20 minutes to check in even though I’m accor member, no priority line and service from security was very bad, I unload my luggage alone. Never ever come back to this hotel.
Our most recent 20 reviews
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