Hotel - ibis Saint Petersburg Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Saint Petersburg Centre Hotel

4.0/5 1,591 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Saint Petersburg Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NIKOLSKY 25 m2 2 m 24 12 0 12 0
TROITSKY 25 m2 2 m 24 12 12 12 0
VLADIMIRSKY 25 m2 2 m 24 12 12 12 0
KAZANSKY 1 45 m2 2 m 60 20 20 30 0
KAZANSKY 2 45 m2 2 m 60 20 20 30 0
KAZANSKY 1+2 95 m2 2 m 120 40 42 60 0
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 221 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 4,987 reviews

Our guest reviews for
ibis Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,591 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrey Couples - 18/02/2020 Confirmed reviews ALL
« good location »

good location, near all the major attractions

Artur P. Solo - 12/02/2020 Confirmed reviews ALL
« Well located »

Walking distance from everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Gribenko Room Division Manager

Rommelm Families - 06/01/2020 Confirmed reviews ALL
« Very good accomodation for the price »

we are able to get the connecting rooms , since we are a Family of 4 , my 2 kids stayed in the next room with 2 single beds , I requested for that during booking, one flaw was the door , it was very hard to lock .. I needed to lock it from the inside and go around to the other door to get out.. reported it to the front desk and it was done and fixed when we get back . for the breakfast, since we stayed for 6 nights , its normal to get tired of those buffet after a few days, but the hotel tried having some minor changes daily on the food they serves.. last day I requested for a late check out, and it was granted.. my accor membership is silver but was able to get a 4pm late check out .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Supakom P. Couples - 05/01/2020 Confirmed reviews ALL
« Great experience but need a little service in room and staff »

We get the early check in and late check out as our member benefit. The staff are very helpful in process and keep our luggage. However, we ask for a bottle of water as complimentary. A staff ask us to come down and get by ourselves which I need a little bit service of it. Room is great as standard but I would like to ask for kettle and glasses in the room, and hair shampoo in bath room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Supakom, We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. All our rooms are equipped in accordance with ibis brand standard which do not mean toiletries, an electric kettle and free water availability directly in the room. You can buy dental, shaving and vanity kits at the front desk; the pricelist is placed in the bathroom. Also we provide two complimentary bottles of water upon arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Olga Gribenko Room Division Manager

My Friends - 26/12/2019 Confirmed reviews ALL
« Excellent position and very nice service »

The hotel locate very close to the train station,Metro and department store. Staff are very friendly and helpful. Reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piengkwan A., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Adam S. Families - 22/12/2019 Confirmed reviews ALL
« Amazing hotel, friendly staff, only beginning went wrong »

I've had a great stay, only the beginning wasn't warm as when I checked in, the lady at reception wasn't helpful. As I arrived I had issues of getting change from the taxi driver so I run inside the hotel asking if they could give me change from bigger note, the lady was not willing to help me to exchange notes and did not offer help where to find cash machine. I managed to find a solution. But afterwards I had a nice experience with another lady and she checked me in quickly and gave me a beautiful room. Everything was great afterwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam S., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Anatoli Business - 15/12/2019 Confirmed reviews ALL
« Bad »

Arrived to StPetersbug (via SVO) from Belarus. On cross-border Check Point I did not get a migration card. IBIS Employee on the reception said I should go away and come only next day, after having received migration card from migration office. On my request to help me, she said I was forcing here to break the law. Only by chance I mentioned I came from Belarus and no migration card is given in this case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anatoli B., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga Gribenko Room Division Manager

Tarmo Business - 11/12/2019 Confirmed reviews ALL
« Nice business trip in winter »

Enjoyed nice and silent hotel after long working days in wonderful St. Petersburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarmo T., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Anonymous Business - 25/11/2019 Confirmed reviews ALL
« Friendly staff »

The staff was excellent. Helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Gribenko Room Division Manager

Amir Solo - 17/11/2019 Confirmed reviews ALL
« Nice Stay »

From check in to check out, my stay at Ibis St. Petersburg was wonderful. The room and bathroom is clean, and the double window really block out all noise from the traffic outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amir Affiq, We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Edelweis M. Friends - 13/11/2019 Confirmed reviews ALL
« great »

we stayed only for 1 night on your property and it was a great experience. the staffs are friendly and accommodating, foods on the breakfast buffet are delicious, the rooms and the hotel lobby are clean and most importantly the hotel location was very accessible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Edelweis Corpuz, We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Olga Gribenko Room Division Manager

Dewi Solo - 06/11/2019 Confirmed reviews ALL
« Aweful start »

I originally booked via booking.com, which your system canceled just 4 hours prior to my arrival. I arrived at 8 pm around 8 degrees Celcius, and have no option but to rebook with higher price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You have booked the reservation due to non refundable rate, the full deposit was required. We sent you the payment link a few times but no one of them was not used. At the arrivel date we were trying to contact you to confirm your reservation but your telephone was not available. According to the reservation standards we kept your reservation without guarantee till 6 Pm then it was cancelled. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Olga Gribenko Room Division Manager

Titsuda J. Couples - 26/10/2019 Confirmed reviews ALL
« First time in St.petersburge »

First time in Russia and stay at 1 night at Ibis DME 2 nights at Adagio- Kievskaya Moscow(I love this hotel..everything is perfect), 2 night at Ibis St. petersburge.. 1 night at Adagio Paveletskaya I would say that Ibis St. petersburge is less service mind if comparing with others... especially the counter who sell the tour is not friendly.. Room is not clean if comparing with others One good thing is close to train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Olga Gribenko Room Division Manager

Anonymous Families - 21/10/2019 Confirmed reviews ALL
« Good location »

Hotel is locate at good location , very close to railway station . Room and overall look old , but clean . Breakfast are so so, should improve quality of food & variety of menu. Please reduce to use plastic glass , it's dilute your brand image.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Olga Gribenko Room Division Manager

Andrey Couples - 18/10/2019 Confirmed reviews ALL
« Good place to sleep »

Room was good, but after the check in we wanted to have lunch in the restaurant because we were really hungry after our trip, we arrived at the restaurant, the waitress led us to the table, gave us menus, we pick the thing we wanted and only then she informed us that the hod dishes are not available because of the cleaning. And we can have only salads and desserts. If we knew about that at the entrance we would not go in, and would have found another place to eat. We were really hungry after the trip and salads would not cower that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga Gribenko Room Division Manager

Nelson Families - 18/10/2019 Confirmed reviews ALL
« Excellent with such price »

Excellent with such price. Booked the room via Accor's app and it has been a long time that the booking can not direct via the app and has to wait until the local bank send us the link via email. One of the booking did not receive after two time of chasing. Not good experience booking via app

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Olga Gribenko Room Division Manager

Lyubov N. Families - 14/10/2019 Confirmed reviews ALL
« Great experience! »

Thank you to all personnel of the hotel who were very welcoming, friendly and very helpful. They let us check in ahead of time by the 12:30 pm so we don’t have to wait outside in rainy weather. When we checked out next day, I didn’t feel well because of my blood pressure and once again we had extra hour to pack our bags. Thank you all for making our stay very pleasant. Will be back again in this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Couples - 09/10/2019 TripAdvisor review
« Good location and good hotel restaurant »

Good location. Walking distance to metro (subway) stations. Good hotel restaurant - good variety of food for breakfast, and delicious food for dinner also. Rooms were clean and well-maintained however at times a bit too warm and we were not able to adjust the temperature (the air-con in the room had a 'cooling' function where you can set the temperature but that didn't seem to work) but that was only a minor issue and didn't bother us too much. Overall a good hotel and we will stay there again and recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear billho2019, Thank you for taking time and leaving the feedback regarding your stay at ibis Saint Petersburg Centre! At ibis you may use the “Mission 15” program to get a solution for any problems happened; you may contact any staff member to use the program. We appreciate your sharing your concerns, and it is our hope that you will choose Accor Hotels once again in the near future. Best regards, Olga Gribenko Room Division Manager

Dibyajyoti O. Solo - 04/10/2019 Confirmed reviews ALL
« Great value for money »

Beautifully located in the heart of St. Petersburg. 10 mins walk from the St Petersburg railway station. The staff was pleasant and very helpful. The rooms are IBIS standard and clean. The breakfast buffet can improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dibyajyoti O., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Room Division Manager

Andrey Solo - 02/10/2019 Confirmed reviews ALL
« OK experience »

Overall, my stay was fine. They forgot to send me a greeting card and welcome gift. Other than that, it was a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Olga Gribenko Room Division Manager

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