ibis Nottingham Centre Hotel

safe, room for improvement at cleaning department

All good. Breakfast a bit overcooked under the heaters but ok.

Well situated Hotel, friendly staff and clean room and carpets, hotel smelled lovely and carpets were being cleaned when we arrived. Able to walk from station and to motorpoint arena easily and close to the shops.

As a paraplegic in a push wheelchair they always do there best to get an assisted Room for me.

Location was great. Check in was fine. Room was clean but tired and the bathroom had a leaky tap so the floor got soaked. Generally needs an overhaul. Went for an evening drink at the bar, staff made no eye contact, never said amount, no please or thank you, Infact I may as well as served myself. Was going to order food but as the staff seemed very unfriendly it put us off. The breakfast selection was very good, however no one was in attendance and it was unclear as what to do. This could be cracking place if there was more staff, it was apparent that the night time bar staff was also doing breakfast hence why the unfriendly night time service, they are probably knackered!! Also if decoration and fittings were upgraded it would make a difference.

A good price, central location, helpful staff and clean rooms. All one needs is in this hotel.

Business stay. Well located for the station and main restaurants

There are hairs on the bed and bathroom’s floor. I was going to have a cup of coffee and find out there is a red lipstick on it. The cleaning on third floor’s room need a big improvement.

As ever, we were quickly checked in without fuss. Our requested quiet room was available and provided. The beds were really comfortable and the room clean and fresh. The hotel is one tram stop from the train station and the excitement of the city begins the moment you step into the street.

I paid in advance for my room, plus Ibis took an additional £30 from my account to 'hold' for fast check-out. When I arrived at the room, the lights in the room I was allocated weren't working. I was moved to a room with view to an external wall, but the room was fine - basic but perfectly ok for a single night's stay. Almost two weeks later, and two long waits in a telephone queue I am still waiting for Ibis to return the £30. The hotel was fine but hanging on to your guests' money after the stay is not on, and despite the hotel being perfectly fine for a work trip, I would not risk staying with IBIS again, this has been too much of a hassle.

Arrived quite late at night around 22:00 and a good welcome. Only one issue related to he at park opposite. Your offer states £10 and yet after having my ticket stamped by reception I paid at the car park machine and I paid £15.

A brief stopover in Nottingham. Great welcome and easy check-out

Positive

Perfect location, car park across the road convenient and a bonus that the hotel applies a discount to your ticket. Quick and efficient check in process. Friendly staff.

The stay was ok, room 429 which was my room stunk, which was really up setting. All the other rooms were fine!