Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 5 reviews

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly

ALLSAFE approved hotel

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5 reviews

TripAdvisor Rating  4.5/5  804 reviews

After Covid my return to my second home in Bangkok

TripAdvisor rating 5.0/5

Uwe2403 Couples - TripAdvisor review

After 3 years of Covid absence we returned to our second home in Bangkok and I have to say the hotel improved.Even the hotel comes in its years, it is still well maintained and kept well. The location is excellent. The staff is friendly and helpfull. The appartments are very clean (Cleaner than before Covid) and the breakfast has improved significantly. GM B.T and his staff are doing a great job and definitly we will come back.

Dear Uwe2403, Thank you for sharing your experience with us. We are very pleased to welcome you back to your second home here. Your feedback will share with the team to keep & remain standard as your compliment. We are looking forwards to welcome you back soon. Sincerely yours, BT

Great to be back

TripAdvisor rating 4.0/5

Khianseng Families - TripAdvisor review

2nd stay at hotel since 2019. Great to see familiar friendly faces. The breakfast area is upgraded. Breakfast was made to order and served to maintain hygiene and freshness. Room was upgraded with ample space for family of 5. Washing machine with detergent is a thoughtful gesture.

Dear Khianseng, Thank you for your recent stay & valuable feedback for our future improvement. We are looking forwards to welcome you & your family back soon. Sincerely yours, BT

Amazing place to stay for family

TripAdvisor rating 5.0/5

ViviHuan Families - TripAdvisor review

It’s our 2nd time staying here. Great place to stay for family. Room are huge and very comfortable, staffs are very friendly and helpful. Great location as well, walking distant to BTS and Mall. Will definitely stay here again on next trip to bkk

Dear ViviHuan, Thank you for sharing us your experience during recent stay. We are looking forwards to welcome you & your family back soon. Sincerely yours, BT

Unhygienic Hotel with Bad WIFI

TripAdvisor rating 1.0/5

Eugene Q TripAdvisor review

The wifi was bad and kept dropping despite us calling the front desk several times. We had the suite and the bed sheets were also dirty for 2 beds. It seemed to me that they were not changed from the previous use by another guest. I called the reception for a change of sheets in the evening around 9pm and was advised that the housekeeping had already left for the day. I asked for clean sheets so that I could do the change myself but the staff were unable to find anything for me and I ended up getting another blanket to lay over the dirty sheets. Water pressure is poor and my late evening shower was uncomfortable because the water temperature kept turning from burning hot to freezing cold without me even touching anything. My family member in another room also got a rash on his legs after sleeping there overnight. I suspect it was bed bugs which caused it. The accor website lists this hotel as 5 stars but in my opinion, it is only 3 stars. We were so disappointed with the service that we checked out the following day and booked into another hotel. We requested to speak to the manager in charge but they kept telling us that she was not available and was promised that they would drop an email to us but they have not done so.

Dear 313eugeneq, Thank you for your value feedback, We do apologize for the incident and did unpleasant experience on the first night after check in.Your remark has been carefully noted and I can assure you the necessary steps have been taken to avoid such inconveniences in the future. We had monthly pest control in guest rooms & surrounding hotel area by professional outsource. They were informed for the case , the urgent inspection to be taken. Could you please send me an information at gm@grandmercureasoke .com. We sincerely hope this experience does not impair your trust in Grand Mercure Bangkok Asoke Residence. We are looking forward to welcoming you again soon. Yours sincerely, BT

A amazing trip at the A+ level hotel

TripAdvisor rating 5.0/5

stevenf159 Business - TripAdvisor review

I feel like I'm back to home after 3 years since my last tay in Grand Mercure Bangkok Aoke Residence. The people and staff are till very freindly and helped me a lot when I needed the Taxi during the raining eason in BKK. This hotel is definatley my number one choice if I'm coming back to Bangkok. I recommend people who are looking for quiet and good location hotel then this can be your first choice. See you again soon in Grand Mercure BKK Asoke Residence!

Dear stevenf159, Thank you for sharing your feedback and experience while stay with us. This will be a good tips for other traveler who are looking an accommodation to stay in Bangkok. We are looking forwards to welcome you back soon. Sincerely yours,

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Other web-users rate our hotel

  • 61 reviews 9.3/10 Location
  • 122 reviews 8/10 Room
  • 106 reviews 7.7/10 Service
  • 6 reviews 5/10 WiFi
  • 77 reviews 8.6/10 Comfort
  • 32 reviews 7.8/10 Pool
  • 30 reviews 5.9/10 Breakfast
  • 30 reviews 5.6/10 Amenities

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