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Mercure Plaza Biel 4 stars

Customer review rating 4.4/5 2,674 reviews

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Mercure Plaza Biel
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+ 14 Services

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502 biel
switzerland

Tel: +41323286868

Fax: (+41)32/3286869

Check-in from 15h00

Check out up to 12h00

  • BUS :  7 Diamantstrasse

  • By plane

    BASEL At 95km / 59.04 miles

  • By plane

    GENEVE At 180km / 111.86 miles

  • By plane

    ZURICH At 125km / 77.68 miles

  • By train

    BAHNHOF At 1km / 0.62 miles

GPS :47.13857, 7.249614

Companies

  • BIELLA 3.5 km / 2.17 mi
  • BIEN AIR 1.5 km / 0.93 mi
  • CEMEX 5.0 km / 3.11 mi
  • CENDRE & METAUX 1.5 km / 0.93 mi
  • HARDINGE 3.5 km / 2.17 mi
  • HTT 3.0 km / 1.86 mi
  • MIKRON MANAGEMENT 0.7 km / 0.43 mi
  • MOVADO LUXURY GROUP 0.2 km / 0.12 mi
  • OMEGA 0.5 km / 0.31 mi
  • ORANGE COMMUNICATIONS 0.2 km / 0.12 mi
  • POSALUX 3.5 km / 2.17 mi
  • PRECIMED 7.4 km / 4.6 mi
  • ROLEX 3.5 km / 2.17 mi
  • SONCEBOZ 13.0 km / 8.08 mi
  • SWATCH 0.5 km / 0.31 mi
  • THE SWATCH GROUP 2.2 km / 1.37 mi

Your meetings and events

Take advantage of our expertise and your meeting in a pleasant and relaxed atmosphere is sure to be a success. Choose the Mercure Hotel Plaza Biel, the only hotel in Biel with air-conditioned rooms and a roof terrace.

Room descriptions and layouts

5 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Slide projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Our restaurants and bars

BARRIQUE

Type of cuisine: Mediterranean

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

BAR & SNACK BARRIQUE

THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

DEJA VU LOUNGE

Jazzbar.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Mercure Plaza Biel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,674 reviews

TripAdvisor Rating 4.0/5

480 reviews

Very good stay

Customer review rating 5.0/5

Luc Solo - 08/09/2021 Confirmed reviews ALL

Stayed four nights, everything ok: reception, room, room cleaning, breakfast, restaurant Couldn't have been better!

I always stay in the same hotel.

Customer review rating 5.0/5

Luis Á. S. Solo - 04/09/2021 Confirmed reviews ALL

As always, everything perfect. I usually visit Bienne once a month and I think the is not a better choice in the city than Mercure Plaza. Close to everywhere, but in a quite area. The staff is always gently and the rooms are big and confort. Last time I even use the sauna and it was fantastic too. Maybe you can find something a little bit cheaper but honestly it doesn’t worth it.

well located, clean rooms and friendly staff

Customer review rating 3.5/5

Anonymous Friends - 30/08/2021 Confirmed reviews ALL

Overall OK, however the shower head in our room would not hold, therefore showering was rather annoying.... things like that should be checked when the room is cleaned and made available for the next guest. Its all about the details...

Customer review rating 4.0/5

Pma Business - 29/08/2021 Confirmed reviews ALL

Overnight business stay

Great hotel with amazing service

Customer review rating 4.5/5

Laura Friends - 29/08/2021 Confirmed reviews ALL

The service was great - free coffee and tea at all times, free mini bar, great breakfast. The room was really comfortable and had everything we could wish for. The only thing I would point out is that it was really hot and the room didn't have the best ventilation. The bed covers were also too thick to be used in August, we had to take out the filling and use the duvet cover.

Lovely hotel

Customer review rating 5.0/5

Larry Friends - 26/08/2021 Confirmed reviews ALL

We had a great visit to the city and hotel

A very professional team, dedicated to the comfort of cuustomers

Customer review rating 4.5/5

Pascal Business - 20/08/2021 Confirmed reviews ALL

Very nice hotel, located in the center of Bienne, very calm. Very professional team, pleasant, and always available to help and answer questions. And an excellent restaurant !

Very good stay

Customer review rating 4.0/5

Guido Solo - 18/08/2021 Confirmed reviews ALL

Earlier check-in was possible, very clean room, standard room was rather small, but OK for one night. The service was very friendly. I liked that the drink voucher was also valid for a drink from the minibar (the restaurant opened only after 6 p.m.)

Great location

Customer review rating 4.5/5

Jfb Business - 17/08/2021 Confirmed reviews ALL

Another business stay in this great hotel. Ideally situated, very friendly stuff and a lovely restaurant.

every thing well !

Customer review rating 5.0/5

Tal H. Solo - 05/08/2021 Confirmed reviews ALL

it wasn't my first time and definitely not the last one !

Excellent stay

Customer review rating 4.5/5

Jose Couples - 26/07/2021 Confirmed reviews ALL

Good location. Friendly staff. Nice room

Quite OK!

Customer review rating 4.0/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

Not the most modern hotel, but still OK and clean.

First time here

TripAdvisor rating 5.0/5

danny r Couples - 22/07/2020 TripAdvisor review

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

COVID19 safe

TripAdvisor rating 5.0/5

alexis s Business - 19/06/2020 TripAdvisor review

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

If you're in the neighborhood, go here

TripAdvisor rating 5.0/5

Yves_Vandezande Couples - 19/08/2019 TripAdvisor review

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Weekend

TripAdvisor rating 4.0/5

ACDuarte Friends getaway - 07/07/2018 TripAdvisor review

Very good placed for a weekend in the city ,excellent bed size and very good quality of the mattress. Room of a very good size. Reception personal very kind and helpfull. Breakfast needs more variety.

Mercure Biel

TripAdvisor rating 4.0/5

PeNor Business - 15/04/2018 TripAdvisor review

The hotel is within walking distance from the main railway station and is hence in a good location for both business and pleasure trips. The room was modern, well-kept and clean. The Internet connection was easy to use and of more than adequate speed. The staff very friendly and professional.

Reception

TripAdvisor rating 3.0/5

herisandra Business - 08/01/2018 TripAdvisor review

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped me, and he booked at Osteleria!

Dear Sandrah, Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danica Frey Administration Trainee

Family stay

TripAdvisor rating 5.0/5

I8430TYjonathant Family - 31/08/2017 TripAdvisor review

It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is very ample and good.

Poor Service

TripAdvisor rating 1.0/5

Ricardo F Solo travel - 11/05/2017 TripAdvisor review

I accidentally booked the Biel Mecure when I was in Biel already. I meant to book Milan. I went in person to ask to transfer/refund the booking. The man at the desk was nice. He said to email regarding the refund. I did so and have heard nothing since.

Dear guest, We usually answer every Email we receive and let us apologize for this problem. For an answer, please send it again we will make sure to do our best to make it up. Best regards Chloé Bovet

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