ibis budget Cardiff Centre

ibis budget Cardiff Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 1,078 reviews

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Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE CARDIFF
United Kingdom

GPS:51.476517, -3.168262

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,078 reviews

TripAdvisor Rating  3.5/5  1,551 reviews

Will never stay again

TripAdvisor rating 1.0/5

ElFelix100 Couples - TripAdvisor review

The cleanliness was sub-par, the bed was not comfortable, room in a sad state of repair, noise levels from other guests kept us up, the floor outside the shower was not non-slip, so when stepping out after a shower, you have to be very careful, and as a person with mobility issues due to fractured vertebrae, it was difficult, so, could do with a mat at least. The tea and coffee facilities were in the reception, and were very dirty. Even for a budget hotel, it was poor

Absolutely fine, clean and staff friendly and helpful.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Arrived late, but was able to have a pizza and drink without going out again. Much appreciated. No tea making facilities in room but complimentary tea and coffee available down stairs. Room clean and bed comfortable. Only quibble the shower was either too hot or cold.

Dear VICTORIA F., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

poor management

Customer review rating 1.0/5

Saood Business - Confirmed reviews ALL

need to management and teach them how to deal with customer . they are not clear in what they say

Dear SAOOD A., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Thaaru Peiris Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Well located

Customer review rating 5.0/5

Ryan J. Couples - Confirmed reviews ALL

Went to a concert was in a great location. Only thing is the car park is not free like it says on the app. It is managed by just park and you have to pay for it.

Dear BETHANY L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good stay

Customer review rating 5.0/5

Charlotte J. Friends - Confirmed reviews ALL

Before I even arrived the customer service was excellent. I have an account from before I got married and had a little panic the names wouldn't match and I wouldn't be able to stay so emailed and they where very polite . When we arrived it's was lovely and clean and the ladies on reception where very welcoming. The rooms where clean and well presented. The towels are so fluffy haha. The rooms is very good value for money and you don't feel like you're actually staying in a budget hotel it's very professional.

Dear J. C., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. We are really pleased to know that you had a nice experience with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Thaaru Peiris Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

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Other web-users rate our hotel

  • 1,378 reviews 8.5/10 Location
  • 2,081 reviews 5/10 Room
  • 1,491 reviews 8.3/10 Service
  • 50 reviews 7.8/10 WiFi
  • 1,182 reviews 3.6/10 Comfort
  • 1,033 reviews 6.7/10 Cleanliness
  • 827 reviews 7.7/10 Value
  • 450 reviews 6.9/10 Breakfast

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