ibis budget Sheffield Arena

ibis budget Sheffield Arena 2 stars

Customer review rating (ALL Rating) 3.7/5 607 reviews

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Hotel extras

  • Pet-friendly hotel, with on-site facilities

  • Nearby attractions include bowling and ice rink

  • Continental breakfast, featuring juices, cereals and more

  • Less than ten minutes to Meadowhall Interchange tram stop

  • Meadowhall Shopping Centre is just one mile away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Sheffield Arena

298 Attercliffe common
S9 2AG SHEFFIELD
United Kingdom

GPS:53.4012845, -1.4220551

Access and transport

Hotel services

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In summary
On site
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  607 reviews

TripAdvisor Rating  3.5/5  1,175 reviews

Not worth the money

Customer review rating 2.0/5

C. B. Friends - Confirmed reviews ALL

Arrived at the hotel for a concert we booked at the arena. Checked into our room to find the plug sockets were not powerful enough to charge my phone so had to charge it at reception. The room was very small for the price paid. The lift was broken. The staff were not very nice.

Dear MATTHEWS , Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the lift: I do apologize for that. We called the engineer and they will sort it out soon. Regarding the socket: I am sorry about that. I will send our maintenance today to check the socket. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Customer service

Customer review rating 4.0/5

Holly Couples - Confirmed reviews ALL

Customer service was great. Only downfall is that they said cashless , after going to the concert and on arrival I got some drinks and a pizza & they told me it was cash only which I didn’t have as originally told me it was cashless!

Dear HOLLY , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the cashless: I am sorry about the confusion. Our PDQ machine was broken and that was the reason that we took cash exceptional on that night just to help the guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Yes

Customer review rating 4.5/5

Paul J. W. Business - Confirmed reviews ALL

Helpfull

Dear PAUL , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

too much difference in price to quality

Customer review rating 2.0/5

Adam Business - Confirmed reviews ALL

Poor standard and 130 pounds per night which was started after midnight.

Dear ADAM , Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the price: We are usually selling from £32 which you can book this price in advance. We did compete with the competitors price on that night. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Excellent location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff, made welcome. Lovely clean room. Only bad thing was the beds very very hard mattress really uncomfortable.

Dear SANDRA , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

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Other web-users rate our hotel

  • 470 reviews 8.3/10 Location
  • 993 reviews 4.8/10 Room
  • 665 reviews 8.8/10 Service
  • 13 reviews 7.3/10 WiFi
  • 501 reviews 3.9/10 Comfort
  • 464 reviews 5.7/10 Cleanliness
  • 190 reviews 4.6/10 Breakfast
  • 10 reviews 3.1/10 Bar

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