ibis budget Sheffield Arena 2 stars

Customer review rating 3.8/5 4,598 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Sheffield Arena
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+ 7 Services

Hotel extras

  • Pet-friendly hotel, with on-site facilities

  • Nearby attractions include bowling and ice rink

  • Continental breakfast, featuring juices, cereals and more

  • Less than ten minutes to Meadowhall Interchange tram stop

  • Meadowhall Shopping¬†Centre is just one mile away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • chargeable limited amount of outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Sheffield Arena

298 Attercliffe Common
S9 2AG
sheffield
united kingdom

Tel: +4401142434109

Fax: (+44)01142446575

Check-in from 14h00

Check out up to 12h00

  • By plane

    ROBIN HOOD At 43.45km / 27 miles

  • By train

    SHEFFIELD At 4.35km / 2.7 miles

GPS :53.4012845, -1.4220551

Our accommodation(s)

Standard room with a double bed and a single bed

  • Max. number of persons: 3

Classic room with 1 double bed

  • Max. number of persons: 2

Standard Room with 2 single beds

  • Max. number of persons: 2
Rooms

Our guest reviews for
ibis budget Sheffield Arena

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

4,598 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,133 reviews

Very helpful receptionist

Customer review rating 3.8/5

Jock Business - 16/12/2020 Confirmed reviews ALL

Simply relaxing

Dear JIM, We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena
Customer review rating 3.8/5

David H. Business - 10/12/2020 Confirmed reviews ALL

I was not allowed to stay with because you introduced a rule that I was not informed of at time of booking. Your rule reception idiot Informed me that I needed a letter from the NHS to complete your requirements. I had just Driven 300 miles and at no time during the booking or on the conformation E mails back and forth informed that I need this letter. Despite being there on business - I was refused.

Dear DAVID, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to see that you were not happy with our reception action. I hope you are appreciate that we are in a pandemic situation and we have to follow the government policy and legislation. We are in a Tier 3 and we are open just for the key workers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good stay

Customer review rating 3.8/5

Misty Business - 25/11/2020 Confirmed reviews ALL

Arrived 1am left at 8am just slept saw no one except man on desk nothing to add lockdown so no brekkie

Dear SARAH, We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Staff were great. Location good.

Customer review rating 3.8/5

Chris F. C. Couples - 22/11/2020 Confirmed reviews ALL

Staff were great. Very caring and efficient. Hotel well organised.

Dear CHRISTINE , Wow, thank you very much for your fantastic review . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you again in our hotel in future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena
Customer review rating 3.8/5

Patrick O. Business - 21/11/2020 Confirmed reviews ALL

Always great

Dear PATRICK, Wow, thank you very much for your fantastic review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcome you again in our hotel. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Well located

Customer review rating 3.8/5

Paul K. Solo - 14/11/2020 Confirmed reviews ALL

smooth stay and straight forward safety guidelines

Dear PAUL , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. I am glad to see that you enjoyed your stay and found our hotel safe and secure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good stay

Customer review rating 3.8/5

Tracey Friends - 07/11/2020 Confirmed reviews ALL

Room was basic but clean & for the price cannot complain. Staff where helpful . Very well organised in such difficult circumstances. Would use this accommodation again

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Well located and good stay

Customer review rating 3.8/5

Ellie Couples - 07/11/2020 Confirmed reviews ALL

Amazing

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

well located and nice staff

Customer review rating 3.8/5

Roxana Families - 07/11/2020 Confirmed reviews ALL

we've stayed in the hotel during covid. Sheffield was put on tier 3 during our stay but the staff made sure we had everything we needed.

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Great staff

Customer review rating 3.8/5

Mark Solo - 05/11/2020 Confirmed reviews ALL

Used ibis Sheffield on a number of visits to see family. Always clean and tidy. Never had issues.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

For what i needed fine.And Staff all pleasant

Customer review rating 3.8/5

Henry Solo - 31/10/2020 Confirmed reviews ALL

For price & Location,good.But when found next range,up from Budget,even better.Do enjoy a hot drink & TV.

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

helpful staff, clean, well located

Customer review rating 3.8/5

Muhammad Business - 31/10/2020 Confirmed reviews ALL

excellent

Dear Mr Z. , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

Recommend stay!

Customer review rating 3.8/5

Liz D. Families - 30/10/2020 Confirmed reviews ALL

Cheap, cheerful and well located for Sheffield arena, centre and meadowhall retail. Clean, basic hotel, ideal for short stays

Dear Mrs D., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

Value for money

Customer review rating 3.8/5

Mohammed Solo - 29/10/2020 Confirmed reviews ALL

Very helpful staff, clean room and comfortable bed, definitely value for money

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

Overall ok

Customer review rating 3.8/5

Carla Families - 29/10/2020 Confirmed reviews ALL

Although our visit was fine and I understand its a budget option we booked for 3 people but room was only set up for 2 The light in the toilet didn't work. Room 130 I was also charged twice.... This was resolved

Dear Mrs F., Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena
Customer review rating 3.8/5

P. B. Business - 25/10/2020 Confirmed reviews ALL

I have to say I have never had to decline a room due to the cleanliness of room before particularly in these current trying times. But when you find curly hairs in the shower cubicle and stains on the shower ceiling this is unacceptable. The idea was a training weekend that needs me to work this evening on a presentation and the last thing I needed to do is to have to search for another hotel and it costing me more on top of the rate I was expecting to pay at your hotel. Please find attached the pictures I had to take having discussed this with your only member of staff on for the evening to prove what I was saying!!

Dear Mr B., On behalf of the hotel management, we would like to apologize if we did not cover your expectations. If you are a frequent Ibis customer, you may already know that one of our pillars is to keep our rooms in perfect condition, and that includes cleanliness. We appreciate all of your comments and our General Manager, will be addressing your comments with the Housekeeping Manager. I can see that my colleague from front desk fully refund your card yesterday, and the money should be back into your account within the next 3 business days. I am deeply sorry that we could not provide the best possible service during your stay and I hope you let us restore your trust in staying with us in the future. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

Great price, staff and location

Customer review rating 3.8/5

Simon W. Couples - 24/10/2020 Confirmed reviews ALL

Excellent from location to friendliness of the staff great hotel

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena

Okay stay

Customer review rating 3.8/5

David Couples - 23/10/2020 Confirmed reviews ALL

Slept okay room ok paid for breakfast. But recieved continental breakfast . There's no way it cost 6 pound for what we received.

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good location, clean, but small, room

Customer review rating 3.8/5

G B. Couples - 23/10/2020 Confirmed reviews ALL

Needed a budget hotel for 1 evening, this hotel suited. Clean rooms, friendly staff. But, the breakfast was paltry and a rip off - 2 croissants and an apple with a cup of coffee!

Dear Mr B., On behalf of the whole staff, I would like to thank you for your review about your stay in our hotel. It is always a pleasure to get such a constructive feedback. Regarding your comment about breakfast, I am deeply sorry it did not top your expectations. That is why I am glad to inform you that, thanks to your comment, the General Manager and I are willing to find solutions in order to improve our breakfast service, by looking for new products, presentation, etc. I am glad to see that you enjoyed your stay with us, apart from the issue that you mention regarding the breakfast price. I am very sorry about that, Mr B.. I will be looking forward to welcoming you again in the future very soon. Sincerely, Kind Regards Andreia Pinhal Team Leader Ibis Budget Sheffield Arena
Customer review rating 3.8/5

Carol J. Solo - 21/10/2020 Confirmed reviews ALL

Not very comfortable bed i am in pain with my back not good

Dear CAROL, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the beds: I am sorry about that. We changed our mattress to the sweet mattresses last year and this is the standard for all Ibis budget hotels in UK. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

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