Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

4.0/5 1,474 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

Bank Central Asia5 km / 3.11 mi Bank Negara BNI462.5 km / 1.55 mi Graha Realindo4 km / 2.49 mi Telkomsel5 km / 3.11 mi
Bank Indonesia2.5 km / 1.55 mi Bio Farma1 km / 0.62 mi Indosat5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Bandung Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NIETZE MEETING ROOM 6 20 m2 6 m 14 9 8 8 10
IBNU RUSHD MEETING ROOM 4 36 m2 6 m 30 18 22 20 20
SARTRE MEETING ROOM 5 42 m2 6 m 16 18 14 18 30
DRIJAKARA MEETING ROOM 1 56 m2 6 m 40 25 28 25 35
UNAMUNO MEETING ROOM 2 56 m2 6 m 40 25 28 25 35
LAUTZE MEETING ROOM 3 56 m2 6 m 40 25 28 25 35
MAHATMA GANDHI 60 m2 0 m 70 25 29 36 30
VOLTAIRE 96 m2 0 m 80 30 34 45 50
UNAMUNO - LAUTZE 112 m2 0 m 70 40 56 60 50
ARISTOTELES BALLROOM 1 128 m2 6 m 100 72 75 72 40
SOCRATES BALLROOM 2 128 m2 6 m 100 72 75 72 40
PLATO BALLROOM 3 128 m2 6 m 100 72 75 72 40
THE BALLROOM 384 m2 6 m 320 120 200 200 320
    • Flipchart
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 5,389 reviews

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,474 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Siew Business - 15/01/2020 Confirmed reviews ALL
« Not too good impression for me »

I made a complaint about our safe been locked when we check in our room but till the day we check out, no one came to open it. Room is bit run down and basin tap head is spreading water every where. No proper maintenance

Budie D. Families - 15/01/2020 Confirmed reviews ALL
« NOT BAD »

the experience during the stay, (at least) has been as it should for guests

Ayu S. Business - 15/01/2020 Confirmed reviews ALL
« Service is excellent! »

The staffs are greatly helpful and friendly. Breakfast foods are good with variant choices. You can bring 2 children for free breakfast, it is a very nice policy for family trips. Location is near to the station. The bathroom has bathtub even for the standard rooms.

Business - 13/01/2020 TripAdvisor review
« Back here again »

So far so good for a short time stay. Restaurant need improve both service and food offers. A la carte menu is not change since years. Personnel at reception very kind and ready to help in everything.

Ibnu Families - 10/01/2020 Confirmed reviews ALL
« Good experience »

It was a good experience, breakfast was good, fast check in and out. However my room wasn't cold enough even with a technician came and look at the AC.

Rezha O. S. M. Business - 09/01/2020 Confirmed reviews ALL
« Doesnt Like as a Real Novotel »

The Novotel-Bandung located in the strategic area in Cihampelas Street. But the quality of service was far from 4 Star Hotel. The Receptionist doesn't help me to make my check in as smooth as good and simple, I get offering for early check ini on 10 am, and waiting until 12am to make my room was ready, but it doesn't ready yet. I was mad but still waiting untul 2pm/14.00 WIB (same like normal check in time). The receptionist doesn't give me an good apologize and just give some complimentary like Biscoties and Little Cakes. The price of additional complimentary for me was not suitable for wasting my time just for waiting for 4 hours to get my room ready. It goes worse when the breakfast time, the staff in resto doesnt make me enjoy my breakfast. They cannot handle all guest behaviour when breakfast and the condition when I breakfast just like an Foodcourt Area. It really make my time for breakfast doesnt have a good experience. The room in Resto for breakfast was not large enough to accomodate all the guest. I hope Novotel Bandung could responsible and handle this issues for better guest experience when stay there. Thank You. I Apologize if my word doesn't good enough as your wish.

Anonymous Business - 09/01/2020 Confirmed reviews ALL
« Good but can be improved »

Only one elevator working. Got room upgrade - great! Requested for plastic chair for bathroom but that was not provided - need the plastic chair to wash my legs as I have an artificial knee. Linking up with wifi on iphone was complicated :)

Oemboe Families - 09/01/2020 Confirmed reviews ALL
« Very good »

It was nice, we were enjoyed the stay at Novotel Bandung

Natya Families - 05/01/2020 Confirmed reviews ALL
« Fabulous Stay at Novotel Bandung »

It was my very first time to stay in Bandung and I chose Novotel Bandung as a place to stay. I went there with my parents. The reason why I chose Novotel Bandung is because it is near to the train station. I had a pleasant stay at Novotel Bandung. The staff are very friendly and very helpful. Also, the room that I booked (Executive Suite) was spacious. Will surely come back to Novotel Bandung again for my next visit to Bandung.

David Friends - 04/01/2020 Confirmed reviews ALL
« Mr »

At first i waited a bit longer to the key to my room. The receptionist said it was due to new years event from last night. A little stressful because i was tired too, then the receptionist gave me a complimentary voucher to get a drink from the restaurant. Finally my room is not yet available, the cleaning service work is very slow, then the receptionist gave me upgrade to my room because it was available. So at the end it was okay.

Ali L. Families - 04/01/2020 Confirmed reviews ALL
« Perfect »

In principle, all services is good. The only challenge that I saw is when we come in to the room, smele was not good but after few minuete, then yes we felt okay because I thought, we already immune.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali L., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback and I am sorry that your experience regarding smell in the room did not meet your expectations, please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Ryan Families - 04/01/2020 Confirmed reviews ALL
« Nice place with affodable price in the middle of the city »

Friendly staffs, nice place to stay, neat bright room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ryan, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback and I am sorry that your experience regarding check in time and the level of steak maturity did not meet your expectations, please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Bishal N. B. Families - 25/12/2019 Confirmed reviews ALL
« Excellent »

Service was excellent. All the staff, especially the house keeping staff. Especially choices food on breakfast table, it was extremely awesome! We'll definitely come back to novotel bandung when we visit. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bishal Nanda b., We very much appreciate your kind review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team and especially for HK team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Wynne Families - 24/12/2019 Confirmed reviews ALL
« One of the best service »

The whole staff in the hotel are very friendly. The rooms are clean and big. One of the recommended hotel when u stay in Bandung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Wynne, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Rahmat F. Business - 16/12/2019 Confirmed reviews ALL
« Excellent ,keep up the good work!! »

very comfortable, the breakfast variative and great taste keep up the good work!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rahmat F., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

P. Business - 12/12/2019 Confirmed reviews ALL
« Unexpected standard of hygiene »

Dirty water on bathtubs and shower Dirty mug and glass during breakfast Dirty table left without attention during breakfast albeit we have sat on it. The servant pass us spoon and tissue without cleaning the table fill with ashes and dirty left over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Elfira N. Business - 11/12/2019 Confirmed reviews ALL
« Satisfied with the service and facilities provided. »

I spent two nights at Novotel Bandung for business trip. Strategic location and nice building. I felt satisfied with the room, the food as well as the staff’s attitude. I love the room, however at first night I had unpleasant odor in my bathroom. I reported to front office and they fixed it right away. Thanks for the fast response. A well spent stay in Novotel and very recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Elfira N., We very much appreciate your kind review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback and I am sorry that your experience regarding noise in the room and odor in bathroom did not meet your expectations, please allow me to express my sincerest apologies. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Business - 05/12/2019 TripAdvisor review
« The best location with the best services »

We did to stay in several Accor hotel in Bandung and so far Novotel Bandung is the most frequent Hotel that we stay in Bandung due to their best services like a family with the best location in the heart of Bandung city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pungki P, Greeting from Novotel Bandung! Thank you for your kind review! We are thrilled to read that you were happy and satisfied with your stay with us, it is our great pleasure to know that you were fully satisfied with service and facilities provided by our team. Guest satisfaction is our passion therefore your feedback has been well shared to entire team to encourage all of us to always provide best service quality. Thank you again and we could not wait too long till we provide you an even better experience in the near future. Best regards, Arief Maulana General Manager

R. Business - 04/12/2019 Confirmed reviews ALL
« Excellent »

Clean, cozy, ada and comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments and perfect ratings 100/100 regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Suria Couples - 03/12/2019 Confirmed reviews ALL
« A pleasant Stay »

The room was clean and comfortable. All the staff are very friendly and polite. Breakfast spread was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Suria, We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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