Novotel Bandung

Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.5/5 1,455 reviews

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Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

  • Prima Jasa MGI:  Buah Batu-Jl. Ri Leuwi Panjang

  • By plane

    SOEKARNO HATTA At 180km / 111.86 miles

GPS:-6.90491, 107.604

Companies

  • Bank Central Asia 5 km / 3.11 mi
  • Bank Indonesia 2.5 km / 1.55 mi
  • Bank Negara BNI46 2.5 km / 1.55 mi
  • Bio Farma 1 km / 0.62 mi
  • Graha Realindo 4 km / 2.49 mi
  • Indosat 5 km / 3.11 mi
  • Telkomsel 5 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

13 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,455 reviews

TripAdvisor Rating  4.0/5  1,557 reviews

Certificate of excellence 2022

Lack of amenities available.

Customer review rating 2.5/5

Sabrinawenty Families - Confirmed reviews ALL

Breakfast was not good. Amenities so minim. Not like usual Novotel that I ever stayed.

Dear Mrs. W. Wenty, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Old building but good service

Customer review rating 4.0/5

Angel Business - Confirmed reviews ALL

The hotel is located strategically in downtown Bandung. The building itself is quite old and need more maintenance (ac in lobby was not functional, toilet in room was hard to flush), but the service provided by most staff is very good and courteous.

Dear Ms. Angeline P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good Stay

Customer review rating 5.0/5

Gi Couples - Confirmed reviews ALL

Good Stay, Well Located, Good Service... Exellent

Dear Mr. Rio G., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay

Customer review rating 4.5/5

Rini Families - Confirmed reviews ALL

We got family rooms with beautiful view

Dear Ms. Ignatia P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Customer review rating 4.5/5

Hakim Families - Confirmed reviews ALL

We love the location since it’s nearby most of our destinations, the breakfast was more than I expected, the room is pretty bright with a good view of Bandung city and sunrise. Things that need to be improved are the cleanliness of the bathroom and carpet room, the wifi speed and it’s connection stability also need to be improved. Overall, the hotel has become one of our favorites hotel in Bandung. If they keep improving definitely I would comeback again and recommend it to my friends.

Dear Mr. Muhammad H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 266 reviews 9.2/10 Location
  • 906 reviews 8.6/10 Room
  • 864 reviews 9.2/10 Service
  • 37 reviews 7.2/10 WiFi
  • 532 reviews 9.1/10 Cleanliness
  • 429 reviews 8.4/10 Food
  • 320 reviews 8.5/10 Comfort
  • 249 reviews 8.6/10 Breakfast

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