ibis budget Antwerpen Centraal Station 2 stars

There should be a concept for customers who stay longer than a few days, even months. Since September 3, 2020 I have been staying in the Antwerp IBIS hotels because of the CORONA and other circumstances.

Very nice staff

Very closed from station train and city center. The staff too much nice and they do all the best for we fell very welcome and happy with our stay. The bedrooms are clean, and bed comfort. The breakfast is good too.

On 2 nights we had constant noise from other guests, night 1 someone was banging on the doors of other guests and screaming in the corridors and in their rooms untill 2am, reported it to reception in the morning she said to let them know if it happens again. Night 2 some guests were having a party in their room shouting and excessive loud laughing and a group of girls screaming down the corridors, I reported it to reception at 1:45am and was told he would look into it, I asked in the morning if he had checked and the receptionist said he said, that there was no noise on that floor and basically told me I was lying. My impression was he didn't bother to check because the noise carried on for another hour. There were smashed bottles outside the hotel in the morning and overall a very unpleasant stay not to be repeated.

well located, small bedroom, a little noisy but it was OK for us.

the hotel is just next to the train station and about 15min walk to the center. It has nice rooms, the standard for this type of hotels.

A simple hotel but sleeping is excellent ( quiet) and breakfast is very good. What else do you want?

Long weekend stay. Quiet venue and friendly staff.

Rooms clean but dated. Beds are appaling. Mininal matress on solid board. 2 nights and my back was bad. 5 night and i really wanted to leave. Shower drains smelled. Dont mind rooms being budget but beds have to be higher quality

Correct Easy check in and out

Excellent overall. Stayed before. Able to check in around 12.30pm. Friendly staff, smart, modern, clean rooms. Shower great too! Addition of coffee making facilities would too it up, but overall, satisfied.

Very clean, and good breakfast. Now the shower is very good too.

Basic budget Hotel! Quiet and room was nice enough for a budget Hotel. Reception staff very friendly and efficient! Cleaners were a nightmare on the last morning and even though it was check-out by 12pm they kept knocking on our door from 9.30am onwards! My son had a bad chest infection and had been up all night coughing so we were hoping to have a lie in after the bad night but no such luck! Cleaners were knocking, banging the mop bucket into the door and then when I went and opened the door at one point after someone knocked I realised one of the cleaners had just knocked as she was passing just for the sake of it and was walking away! She didn’t even turn around when I opened the door! Then at 12pm on the second the head cleaner knocked and said check-out time is 12pm and I advised her our bags were ready and packed and we were just leaving and the face on her!! If you give a check-out time of 12 midday then the cleaners should be instructed NOT to go near those rooms until after that time and do those rooms last on their list! It seems simple enough to organise to me anyway! Overall I’ve stayed in IBIS Budget Hotels before and this did fall short on the standards of others I’ve stayed in but could be quite easily rectified with a few improvements! 1) Speak with the cleaning staff! 2) Breakfast could be improved - there was no fruit at all and very basic cereal selection could be improved, also no pastries apart from small croissants, quite poor selection for continental breakfast for the price! 3) Although advertised at reception that there was a beer/wine selection available when I asked for a beer on the Sunday night after Lidl next door had closed they said they had run out!!

I have been staying there annually since it opened. However now, the hotel is showing signs of poor upkeep. Please do not blame your cleaning staff, they do their best. The fact is people continue to smoke in the rooms and, because the windows do not open, the rooms are not ventilated. I stayed in room 704 and it stank. Cigarette burn marks are all over the counters and floor.

The Ibis Budget Antwerp is very well located, close to the trainstation and the local shopping malls. The breakfast is very good for the low price. The room is quite average and does look a bit like a hospital. The sink, shower and toilet are located in the bedroom itself and not in a seperate room. The walls and doors feel waver-thin, which is very unfortunate if loud guests have rooms on the same floor or just noisy people outside the hotel. The staff are very friendly and professional and try their best to make up for the poor accommodation.