Sofitel London Gatwick

Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.3/5 3,783 reviews

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Hotel extras

  • An ALL SAFE Clifton Certificated Hotel

  • Awarded restaurants, all day dining, tea room and relaxed bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Recently fully refurbished hotel offering a selection of newly designed rooms

ALLSAFE approved hotel

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Sofitel London Gatwick is an exceptional meeting and conference venue near London with easy access for local and international business travelers. InspiredMeetings planners help you arrange conferences and events at London Gatwick for up to 300 people. Delegates and business guests can step off the plane or train at Gatwick check in at the welcome desk and find one of eleven inspired meeting rooms spread over two floors. The hotel boasts plenty of accommodation and parking. Wi-Fi cutting-edge audiovisual equipment and a business center are standard. Coffee breaks business lunches in La Brasseries private dining salon or perhaps a cocktail party at Kua Bar turn your Gatwick meeting into a special event.

Room descriptions and layouts

14 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,783 reviews

TripAdvisor Rating  4.5/5  10,819 reviews

Wonderful Dining at Le Brasserie

TripAdvisor rating 5.0/5

jorG4125DQ TripAdvisor review

A warm welcome at the Sofitel hotel reception. We ate at Le Brasserie restaurant, and received excellent service by Samim and Jessica. Thank you for a lovely evening, and perfect start to our holiday!

Wonderful one night stay

TripAdvisor rating 5.0/5

bear3112 Couples - TripAdvisor review

We had a fantastic one-night stay ahead of an early flight. Hubert checked us in and was kind enough to offer us free welcome drinks and a discounted room upgrade as we had gotten married the day before! He was wonderfully professional, polite and kind. The room was a great size with a lovely dual-head shower, free mini bar and access to the Club Lounge. The bed was large and very comfortable. Everything you’d expect and more from a Sofitel!

Lovely hotel apart from the pillows

TripAdvisor rating 4.0/5

Christine C Couples - TripAdvisor review

Stayed one night prior to flying to Mexico. Booking was easy . Staff were all very helpful. Room was very nice and the beds comfortable apart from the pillows. Could not get comfortable as they were so thick and hard. Very disappointing for this class of hotel.

Regulation Luxury Level Airport Hotel but has rough edges

TripAdvisor rating 4.0/5

649ic TripAdvisor review

This hotel is easy to reach from the north terminal and the rooms were good and the air conditioning and showers were good. Wifi also worked well. Fitness center is close to the bare minimum and disappointing for a top airport hotel. Breafkast buffet did not excite anyone to want to go there even though we arrived at 8am from an overnight flight. We booked inter-connecting day rooms for our family at a very reasonable rate (109 GBP per room). This was a good way to crash out for a few hours before heading into our London hotel for afternoon arrival. Check-in took a long time even though we were the only ones at the front desk. They could streamline this; it was the payment part that took a long time. The only really annoying thing here was that when you call for an Operator on the phone either from inside the hotel or from outside the hotel, people don't pick up the phone and it is very annoying. I couldn't reach the hotel to confirm our interconnecting rooms the night before arrival and, once there, I had to go to the lobby to deal with connecting to the wifi network. They need to improve on this. Afterward, they send out a survey that only asks you to rate with numbers and doesn't give you room to explain anything about what you thought of the hotel. It does give you that opening at the beginning of the survey but says that any of that response will not be private. Sofitel needs a better survey to give their guests a chance to provide meaningful feedback, otherwise they only way to provide feedback is through review sites such as this one.

Best way to start a holiday

TripAdvisor rating 5.0/5

Alan C TripAdvisor review

Lovely comfortable room and great facilities. Ate in the brasserie, food was good but service from Kathleen was well informed and exemplary which made for a really good experience. A great way to start your holiday

Hello Alanc259, Thank you so much for taking the time out in leaving a feedback about your experience here at Sofitel London Gatwick! We are very happy to hear that you had a lovely stay and enjoyed dining in our restaurant. Your feedback means a lot and will be passed on to the team. Kathleen will be happy to hear that she left a great impression with her service. We hope you have a safe flight and enjoy your holiday. Kind regards,

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Other web-users rate our hotel

  • 1,350 reviews 9/10 Location
  • 2,748 reviews 8.1/10 Room
  • 2,196 reviews 7.5/10 Service
  • 17 reviews 6.4/10 WiFi
  • 1,163 reviews 5.8/10 Food
  • 694 reviews 8/10 Cleanliness
  • 634 reviews 3.8/10 Value
  • 535 reviews 5.8/10 Amenities

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