ibis budget Southampton Centre

ibis budget Southampton Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 459 reviews

See on a map

Description

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair dryer, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA Southampton
United Kingdom

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS:50.905308, -1.413316

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  459 reviews

TripAdvisor Rating  3.5/5  1,702 reviews

budget

Customer review rating 3.0/5

Anne M. Families - Confirmed reviews ALL

is what it says a budget hotel good location for the cruise terminal but thats about all ...no where to unpack clothes..plastic box for a seat ...weird shower location...mostly clean beds comfy though ..breakfast area small wont take long for it to be too busy ..continental as it states ..

Dear ANNE m. H., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Plumb Front Office Team Leader

Convenient for cruise ship

Customer review rating 3.5/5

Christine Couples - Confirmed reviews ALL

Comfortable bed for overnight stay prior to cruise holiday from Southampton. Would like to have had chairs x 2 to sit on also extra pillows.

Dear CHRISTINE P., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With the extra pillows please always let us know and the reception / housekeeping team can deal with the request Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin

Good

Customer review rating 3.5/5

Gvb Friends - Confirmed reviews ALL

It was good and convenient

Dear Gee B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Convenient for cruise terminal

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Clean and pleasant hadn’t been clearly shown that there was no hairdryer or tea and coffee facilities

Dear MAUREEN G., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With the hair dryer and the coffee we do provide them for a £10.00 deposit which get back once you return the item. We are sorry if you not informed of this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Love Southampton

Customer review rating 5.0/5

George L. Families - Confirmed reviews ALL

Many thanks to Ibis budget Southampton team for making our stay so comfortable.Special tanks to Bruno the receptionist.Cheers

Dear GEORGE *FBB*L., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let our colleague Bruno know about your service he provided Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb Front Office Team Leader

Good location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Wanted a cheap, clean, safe hotel near the National Express terminal fur an early bus. This is exactly what I got. Easy check in/out and clean basic room.

Dear Holly S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I'm glad you liked your stay and it was what you asked for. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Diana Pereira, Front Office Team Member

Great location

Customer review rating 4.0/5

Debra J. Families - Confirmed reviews ALL

Stay as it's convenient to visit my youngest son all good for the money

Dear Debra J., We very much appreciate your comments regarding your stay at the ibis budget Southampton. It is always a pleasure to receive positive feedback. I'm glad you liked your stay with us, specially being good to save money and not too far from your request. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Diana Pereira, Front Office Team Member

comfortable stay

Customer review rating 3.5/5

Tim S. Business - Confirmed reviews ALL

Has everything needed for price paid

Dear Timothy S., We very much appreciate your comments regarding your stay at the ibis budget Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Diana Pereira, Front Office Team Member

Good location

Customer review rating 4.0/5

Kelly R. Friends - Confirmed reviews ALL

Bit disappointed in the receptionist on arrival. I had called a couple of days before to ask about parking. The helpful guy on the phone said it was no problem and if we were arriving at 1 they would check to see if our room was Available or we could leave our bags in a luggage room. On arrival was laughed at and told “no it’s Saturday. It’s busy.” Was surprised to think as she didn’t check and it was only 50mins till the 2pm check in that zero rooms were ready that she knew it wouldn’t be. We were meeting friends in town so left the car there and our bags in the boot. When we did check in later on the receptionist was lovely and gave us our parking for free. Room was clean, we had everything we needed. Breakfast wasn’t great. No marmite. No cutlery. Surprised you had zero forks!! Otherwise was ok. Overall good stay.

Good location, clean, breakfast could be better

Customer review rating 3.5/5

Kirsty Families - Confirmed reviews ALL

We stayed for a night - obviously knowing we were going for a budget hotel we expected a no frills experience and this fit the bill for us. Clean, helpful staff. Not the nicest room and absolutely no frills, but worth the money for a one off. The only thing I would say is the breakfast didn’t have a budget price, but was absolutely terrible.

Dear Kirsty M., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad the staff were helpful with your stay and the room was clean as well. With the breakfast I do apologise you did not enjoy the breakfast as this is our main selling point at our hotel, I will take this on board and make sure we improve in the near future. We do hope you return soon to the Ibis Budget Southampton Kind Regards Benjamin Plumb Front Office Team Leader

Good location, decent rooms, value for money

Customer review rating 5.0/5

Chelsea Friends - Confirmed reviews ALL

Good location, decent rooms, value for money

Dear CHELSEA F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Great location for trains, docks, ferry to the isle of Wight and city center .

Customer review rating 4.5/5

Sara Solo - Confirmed reviews ALL

Great location. Good service, Everything you need in easy walking distance.

Dear SARA C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb Front Office Team Leader

Very suited

Customer review rating 5.0/5

Ed Solo - Confirmed reviews ALL

Ticked every box required - with very nice staff to help make it happen.

Dear EDWARD T., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let my colleague that they provided good service in the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Front Office Team Leader

Good quality for the price accommodation

Customer review rating 4.0/5

Ian M. Business - Confirmed reviews ALL

I like the set up at IBIS Budget. Rooms are great - showers are amazing !! Lighting and configuartion is perfect for me. Breakfast is limited but is worthy of the price - and can easily upgrade by going across the road to the other IBIS. Staff were fantastic 0- the 2 on reception when I was there were great. The young woman was extremely engaging, happy to serve, and diligent in her work. The young man was excellent and extremely good with people. Sorry I dont know their names

Dear IAN M., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let our colleagues know regarding your feedback as they will be pleased to know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb

Location

Customer review rating 4.0/5

Niso Business - Confirmed reviews ALL

Reasonably pleasant.

Dear JOSE D R., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Easily accessible

Customer review rating 3.5/5

Emmanuel O. Business - Confirmed reviews ALL

It was a nice stay. No restrictions on in and out movements

Dear EMMANUEL O., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Hmm

TripAdvisor rating 2.0/5

Magical_Cherry TripAdvisor review

Ridiculously expensive for what’s provided, delayed checkout due to loosing my deposit receipt for the kettle and trying to tell me I had an extra night booked. Wouldn’t stay again unless drastic changes are made.

WORST STAY EVER - BECAUSE OF THE DISHONEST, RUDE, UNPROFESSIONAL, LACK OF GOOD CUSTOMER SERVICE OF RECEPTIONIST (GUY WIT

TripAdvisor rating 1.0/5

jasonpriestX TripAdvisor review

WORST STAY EVER - BECAUSE OF THE DISHONEST, RUDE, UNPROFESSIONAL, LACK OF GOOD CUSTOMER SERVICE OF RECEPTIONIST (GUY WITH GLASSES) * We as a family of five have been staying at All Accor Hotels in years and as both my wife and I are working for the NHS, we regularly have discounts and satisfied using your hotels. But this time, we had the worst stay ever at IBIS Budget Hotel Southampton. We have booked two ACCESSIBLE rooms - Room 12 (1 double bed with bunk bed for our young child) and twin bed Room 105 for our teens. From the time of checking in on the evening of the 28th of August coming from our trip to Durdle Door, I have noticed immediately that the MAIN LIGHT in Room 12 was not working so I have reported right away to the receptionist (to the young man with eye glasses) AS THE ROOM WAS DARK AND WE HAVE KIDS TOO. He went to our room and has tried all the switches and has TOLD ME - THAT THE LIGHT IS ONLY BEING USED FOR EMERGENCY PURPOSES - It will ONLY light WHEN THE EMERGENCY CORD HAS BEEN PULLED and IT IS NOT FAULTY AT ALL. When I have checked the other room, I have found out that the main wall light was working fine. So I have came down to reception again to report it. THEN HE TOLD ME THAT HE WILL IMMEDIATELY REPORT TO MAINTENANCE AND PROMISED THAT IT WILL BE FIXED THE FOLLOWING MORNING. The 2nd day evening upon returning from our Bournemouth trip, light has still not been fixed, reported to the SAME RECEPTIONIST, and has promised it will be sorted out the issue on the following day. The THIRD AND last night of our stay - still THE SAME ISSUE. I have asked him why the light is still not working and he knows the room is very dark and we have kids? I GOT VERY ANGRY AND DISAPPOINTED THAT NIGHT THAT I HAVE CONFRONTED HIM that night and at the same very moment, A MUM with two young kids which I have learnt they came from a three-hour drive, have been told by THE SAME RECEPTIONIST - THAT THEY COULD NOT BE GIVEN A ROOM due to booking issues ( Booking .com) * That same 3rd night, whilst the mum of 2 kids and the receptionist were arguing, I was on the queue to re-cut our door key cards - knowing my issue I have patiently waited 15 minutes until I barge in apologising to the mum and the receptionist if my door key cards could be cut as my whole family HAVE BEEN WAITED TO GET INSIDE THE ROOM. And surprisingly the receptionist SCOLDED ME- " NEXT TIME YOU SHOULD WAIT FOR YOUR TURN ". it ruined my whole TRIP.. A worst experience with your group of hot

Brief overn8ght stay

TripAdvisor rating 5.0/5

Tina64_12 TripAdvisor review

We stayed overnight prior to our Disney cruise. We arrived at midnight due to work commitments but I had already checked in. Good service, room as booked, sparse but clean. Bed was not very comfy, mattress was rock hard, but otherwise a cheap and serviceable stay. The location for dock gate 10 was perfect, couldn't get closer

No complaints about hotel, but parking is extortionate.

TripAdvisor rating 4.0/5

reg545 Business - TripAdvisor review

Basic hotel chain, no frills but spotlessly clean and well run. Major complaint is the car parking which is shared between 3 hotels on the site. £10 per night! Very expensive and only kills any savings you may make on hotel cost.

Thank you for leaving us a review about your most recent stay with us. We're sorry to read you found parking expensive, however that was an agreement between 3 hotels to bring equality to our guests. Nevertheless, we hope that we can welcome back in our hotel. Kind regards

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby