WIFI/Internet Access- On-site leisure facilities, including a gym and spa
- Two restaurants, with a range of International dishes
- Terminal 5 Rail Station is just a 5-minute walk away
- Located next to London Heathrow Airport
- 45 meeting rooms on-site, ideal for business guests
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- 100% non-smoking hotel
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Air conditioned
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
- Portuguese
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
- Dry cleaning / Ironing
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Boutiques/shopping
- Currency exchange
- Gift shop/newspaper shop
- Hairdressing salon
- Porter
- Concierge
Hotel location
Terminal 5
London Heathrow Airport
TW6 2GD
london
united kingdom
- National Express : Heathrow T 5
- Piccadilly Line : Heathrow T 5
- LONDON GATWICK At 38km / 23.61 miles
- LONDON HEATHROW At 0km / 0 miles
- LONDON STANSTEAD At 48.28km / 30 miles
- HEATHROW EXPRESS T5 At 0.16km / 0.1 miles
- HEATHROW TERMINAL 5 At 0km / 0 miles
- LONDON PADDINGTON At 25.26km / 15.7 miles
- LONDON ST PANCRAS At 18.4km / 11.43 miles
- LONDON WATERLOO At 29.93km / 18.6 miles
GPS : 51.473500, -0.491500
Companies and event centres nearby
Company
Your meetings and events
Award wininng Inspired Meetings concierges help you organize London meetings and conferences for anywhere between 2 and 1300 guests.With 45 unique rooms this London conference venue has a dedicated welcome desk and offices for rent by the hour or day.All aspects cuisine technology lighting decor are tailored to your event. Hold a prestigious seminar in the Lecture Theatre a banquet or exhibition in vast Arora Suite a board meeting in a dedicated boardroom followed by dinner at a Chefs Table.This impressive and incredibly convenient London conference hotel has the largest meeting capacity in the Heathrow area along with plentiful accommodation 400 spaces in an underground car park and a superb location in Heathrow airport.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| STOCKHOLM | 18 m2 | 2 m | 0 | 0 | 6 | 0 | 0 |
| BRISBANE | 20 m2 | 2 m | 0 | 0 | 6 | 0 | 0 |
| MELBOURNE 1 | 20 m2 | 2 m | 15 | 0 | 8 | 0 | 10 |
| MELBOURNE 2 | 20 m2 | 2 m | 15 | 0 | 8 | 0 | 10 |
| SYDNEY 1 | 20 m2 | 2 m | 15 | 0 | 8 | 0 | 0 |
| SYDNEY 2 | 23 m2 | 2 m | 15 | 0 | 8 | 0 | 0 |
| CAPE TOWN | 24 m2 | 2 m | 9 | 0 | 8 | 0 | 0 |
| MARTINIQUE | 24 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| CAIRO | 24 m2 | 2 m | 0 | 0 | 8 | 0 | 0 |
| RIO DE JANEIRO | 27 m2 | 2 m | 12 | 0 | 10 | 0 | 0 |
| BRUSSELS | 28 m2 | 2 m | 15 | 0 | 10 | 0 | 10 |
| PHILADELPHIA | 28 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| ROME | 29 m2 | 2 m | 20 | 0 | 10 | 0 | 10 |
| LOS ANGELES | 30 m2 | 2 m | 15 | 0 | 10 | 0 | 0 |
| MARRAKECH | 31 m2 | 2 m | 0 | 0 | 8 | 0 | 0 |
| VIENNA | 32 m2 | 2 m | 60 | 24 | 0 | 0 | 0 |
| MONTREAL | 33 m2 | 2 m | 15 | 0 | 10 | 0 | 0 |
| BANGKOK | 33 m2 | 2 m | 20 | 0 | 10 | 0 | 10 |
| BERLIN | 34 m2 | 2 m | 15 | 0 | 10 | 0 | 10 |
| GENEVA | 36 m2 | 2 m | 20 | 0 | 10 | 0 | 0 |
| SHANGHAI | 38 m2 | 2 m | 20 | 10 | 8 | 19 | 10 |
| HOUSTON | 40 m2 | 2 m | 30 | 20 | 14 | 20 | 0 |
| SALON PRIVE | 40 m2 | 2 m | 0 | 0 | 22 | 0 | 22 |
| MADRID | 41 m2 | 2 m | 30 | 15 | 14 | 14 | 20 |
| AMSTERDAM | 42 m2 | 2 m | 30 | 14 | 12 | 14 | 20 |
| MELBOURNE SUITE | 45 m2 | 2 m | 35 | 16 | 16 | 16 | 20 |
| LONDON 1 | 46 m2 | 2 m | 40 | 12 | 16 | 15 | 20 |
| NEW YORK 1 | 46 m2 | 2 m | 40 | 12 | 16 | 15 | 20 |
| NEW YORK 2 | 46 m2 | 2 m | 40 | 12 | 16 | 15 | 20 |
| LONDON 2 | 46 m2 | 2 m | 40 | 12 | 16 | 15 | 20 |
| ATHENS | 47 m2 | 2 m | 40 | 22 | 22 | 18 | 20 |
| TOKYO | 47 m2 | 2 m | 25 | 12 | 12 | 16 | 20 |
| ZEN BOARDROOM | 47 m2 | 2 m | 0 | 0 | 14 | 0 | 0 |
| SYDNEY SUITE | 50 m2 | 2 m | 35 | 16 | 16 | 16 | 20 |
| CHICAGO | 54 m2 | 2 m | 50 | 20 | 18 | 16 | 30 |
| DUBAI | 60 m2 | 2 m | 40 | 12 | 20 | 30 | 0 |
| WASHINGTON | 66 m2 | 2 m | 60 | 24 | 20 | 30 | 30 |
| OPERA BOARDROOM | 67 m2 | 2 m | 0 | 0 | 24 | 0 | 0 |
| IMPERIAL BOARDROOM | 68 m2 | 2 m | 0 | 0 | 16 | 0 | 0 |
| ARORA SUITE 4 | 76 m2 | 3 m | 60 | 20 | 20 | 40 | 40 |
| ARORA SUITE 5 | 76 m2 | 3 m | 60 | 20 | 20 | 40 | 40 |
| PARIS | 82 m2 | 2 m | 80 | 28 | 28 | 45 | 50 |
| ARORA SUITE 7 | 99 m2 | 3 m | 120 | 31 | 40 | 55 | 100 |
| LONDON SUITE | 108 m2 | 2 m | 80 | 26 | 32 | 45 | 50 |
| NEW YORK SUITE | 108 m2 | 2 m | 80 | 30 | 25 | 45 | 50 |
| ARORA SUITE 6 | 126 m2 | 3 m | 120 | 39 | 50 | 60 | 100 |
| ARORA 4+5 | 152 m2 | 3 m | 140 | 26 | 26 | 70 | 80 |
| ARORA THEATRE | 164 m2 | 2 m | 117 | 0 | 0 | 117 | 0 |
| ARORA SUITE 3 | 221 m2 | 5 m | 220 | 69 | 88 | 90 | 160 |
| ARORA SUITE 2 | 246 m2 | 5 m | 340 | 76 | 98 | 144 | 200 |
| ARORA 4+5+6 | 277 m2 | 3 m | 220 | 81 | 104 | 130 | 150 |
| ARORA SUITE 1 | 282 m2 | 5 m | 370 | 87 | 113 | 150 | 200 |
| ARORA 4+5+6+7 | 395 m2 | 3 m | 420 | 0 | 0 | 185 | 250 |
| ARORA 1+2+3 | 787 m2 | 5 m | 850 | 0 | 0 | 384 | 450 |
| ARORA SUITE | 1,309 m2 | 5 m | 1300 | 30 | 25 | 826 | 1000 |
Our rooms
All 605 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available
Classic Room, Queen size Bed
26 m²/277 sq.ft., flat-screen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet(WIFI or broadband). Some rooms with internal Zen Garden views, one extra bed available for a child up to 12 years old (GBP20 extra per night)
Classic Room, Twin Beds
26 m²/277 sq.ft., flat-screen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet (WIFI or broadband). Some rooms with internal Zen Garden views, 1 extra bed available for a child up to 12 years old (GBP20 extra per night)
Superior room, king size bed
28 m² (300 sq.ft.) Comfortable room with king-size bed, flatscreen TV, bathroom with bath and separate walk-in shower. Complimentary unlimited WIFI or broadband Internet access, 1 extra bed available for a child up to 12 years old (GBP20 extra per night).
SUPERIOR ROOM - 2 Single beds
28 m² (300 sq.ft.) Comfortable room with flat-screen TV, bathroom with bath and separate walk-in shower. Complimentary unlimited WIFI or broadband Internet access, interconnecting rooms available (on request).
LUXURY ROOM, 1 King Bed
32 m²/341 sq.ft., flat-screen TV, bathroom with bath, separate shower and TV. FREE Internet access. 1 extra bed available for a child up to 12 years old (£20 extra per night)
LUXURY TWIN ROOM, 2 single beds
32 m²/341 sq.ft., bathroom with bathtub, separate walk-in shower and TV. FREE internet access. Accessible rooms and interconnecting rooms available (on request).
Accessible Classic room with Queen Bed and walk-in shower
Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.
Accessible Superior room with King Bed and bath
Accessible rooms feature wheelchair turning space, alarm cords, bath, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.
LUXURY CLUB ROOM, Club Millesime Access, 1 King Bed
32 m²/341 sq.ft., flat-screen TV, bathroom with bath, separate shower and TV. Club Millésime Lounge access. FREE Internet access, FREE light breakfast in Club Millésime Lounge. 1 extra bed available for a child up to 12 years old (£20 extra per night)
Junior Suite - large room with king-size bed plus sofa bed, Club Millesime Lounge access.
35 m²/373 sq.ft., bathroom with bath and separate walk-in shower, sofa bed ideal for up to 2 children. Club Millésime Lounge access. FREE unlimited WIFI or broadband Internet access, FREE light breakfast in Club Millésime. FREE soft drinks in minibar.
Prestige Suite - 1 bedroom, 1 living room, Club Millesime Lounge access.
54-64 m²/575-682 sq.ft., FREE WIFI or broadband Internet access, FREE light breakfast in Club Millésime. Selection of FREE soft drinks and alcoholic beverages in minibar. Club Millésime Lounge access and access to The Spa Hydro Suite
Opera Suite - 2 bedrooms, 1 living room, Club Millesime Lounge access.
95 m²/1012 sq.ft., FREE unlimited WIFI or broadband Internet access, FREE light breakfast in Club Millésime. Selection of FREE soft drinks and alcoholic beverages in minibar. Club Millésime Lounge access and access to The Spa Hydro Suite.
Imperial Suite - 2 bedrooms, living room, dining room, Club Millesime Lounge access.
165 m²/1760 sq.ft. Runway view. Swarovski Crystal bathrooms. FREE unlimited Internet access, FREE light breakfast in Club Millésime. Selection of soft drinks and alcoholic drinks in minibar. Access to Club Millésime Lounge and to The Spa Hydro Suite
- 605 rooms
- 100% non-smoking hotel
- 10 rooms for people with reduced mobility
- 25 family rooms
- 63 connecting rooms
- Extra bed in room for child
Our restaurants and bars
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Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Express lunches, private dining and a Chef's Table are available.
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This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and dessert stations. Dine al fresco on seasonal meat, fish and vegetarian dishes, with a glass of beer or fine wine.
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Settle into a sofa at the Tea Salon and select from 31 teas from around the world. Ideal for an informal meeting or quiet break from Heathrow, the tea salon is open all day, every day for coffees, cold drinks, light meals and homemade pastries.
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Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. Discover a magnifique selection of champagne, unique fine wine and a large variety of gins in a chic setting.
- Mon
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- Sun
Striking Icelandic décor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Cocktails, wine, Draught beer, small bites and pub influenced gastronomy are served during televised sport games.
Certificate of excellence 2019
Dear Ms. L., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Svetlana Arnaut Guest Relations
Dear Mr. C., Thank you very much for your great review about your stay with us. We are delighted to read that you had a great stay with us. We hope to welcome you soon!! Kindest regards, Raquel Nogueira Guest Relations Manager
Dear Mr J., Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am aware that our Housekeeping managers contact you already. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you need any further assistance please do not hesitate to contact our guest relations team on h6… Sincerely, Raquel Nogueira Guest relations Manager
Dear Mrs P., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Crasto - Guest Relations
Dear Mrs. Stoddart , We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Crasto - Guest Relations
Dear Suresh Venkat D., Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relations team
Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations
Dear Susan Carol N., Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have forward your feedback to the reception manager and food and beverage manager as it presents us the opportunity to improve our service offerings. Mrs N., delivering outstanding service is an imperative part of our brand and I can assure you that what you have experienced is far below the usual standards that we strive to provide here and I would welcome the opportunity to restore your faith in our hotel by offering you a upgrade to one of our luxury rooms with Club lounge included on the next stay with us. As for the invoice, although you booked via British airways they have booked via a 3rd party, Expedia, hence we are not allowed to give you a receipt, you will have to contact British airways to provide you with one Mrs. N., once again we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raquel Nogueira Guest Relations Manager
Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations
Dear Ms. O., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Svetlana Arnaut Guest Relations
Dear Mr. B., Thank you so much for your great review. We are delighted to read that you had a great stay. We hope to see you soon. Sincerely, Raquel Nogueira Guest relations Manager
Dear R C., Great feedback, thank you so so much for your great review. We hope to see you soon. Sincerely, Raquel Nogueira Guest relations Manager
Dear Ms P., I would like to thank you for taking the time to review your stay with us in our hotel survey, but I am extremely disappointed to read your concerns, please accept our sincerely apologies. Rest assure, that I have taken your feedback to our executive team, that will investigate and take appropriate measures to avoid any re-occurrence in the future. I also want to re-ensure you that we are a secure hotel and was not our intention to make you feel restless, once again please accept our sincerely apologies. Ms P., I would like to restore your faith in us and for you to have a more memorable stay for the right reasons on your next visit, I would like to offer you a complementary upgrade for one of our Junior suite rooms when you booking a Classic room. Please do contact me directly on h6… and I will make sure that you are well looked after. Once again Ms P., please accept my sincerely apologies and I do hope you give us the opportunity to serve you better. Kindest regards, Raquel Nogueira Guest Relations Manager
Dear Mrs. R. Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. I am sorry to learn that there were aspects of your stay which detracted from your overall enjoyment. This is not the standard of service we are known for and which we aim to deliver to our valued guests. I have shared your feedback with Patrick Food and Beverage Director who will follow up with this matter internally. I can completely understand how disappointed you must feel, especially after receiving comment from the Bar Manager. I would like to assure you we will re-train all staff on how to deal with this kind of situation and to avoid them in the future. Dear Adina we take your comments extremely seriously and I would like to thank you for your time in bringing them to our attention. One more time I would like to apologies for the incident and I hope we will have the opportunity to restore your faith in our hotel. Should there be anything else I can assist you with, please feel free to contact me directly. Kind Regards, Urszula Jastrzebska Quality & Brand Manager H6…
Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations
Dear Mrs H., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations
Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am pleased to learn you had a lovely stay with us and all ur services and facilities have met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Iwona who checked you in on your arrival. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. T., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nora Bahram Guest Relations.
Dear Ms M., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations
Dear Mr G., We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Prisha Guest Relations
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
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- I do not benefit from advantages
- I can take advantage of the Members' rate
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