Sofitel London Heathrow Hotel 5 stars

Customer review rating 4.5/5 44,432 reviews

ALLSAFE approved hotel

Sofitel London Heathrow
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+ 22 Services

Hotel extras

  • On-site leisure facilities, including a gym and spa (spa closed)

  • Two restaurants, with a range of International dishes

  • Terminal 5 Rail Station is just a 5-minute walk away

  • Certified Covid-19 PCR saliva based self-administered test kit available

  • 45 meeting rooms on-site, ideal for business guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
Business services
  • 55 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel London Heathrow

Terminal 5
London Heathrow Airport
TW6 2GD london
united kingdom

Tel: +442087577777

Fax: (+44)20/87577701

Check-in from 14h00

Check out up to 12h00

  • National Express :  Heathrow T 5

  • Piccadilly Line :  Heathrow T 5

  • By plane

    LONDON GATWICK At 38km / 23.61 miles

  • By plane

    LONDON HEATHROW At 0km / 0 miles

  • By plane

    LONDON STANSTEAD At 48.28km / 30 miles

  • By train

    HEATHROW EXPRESS T5 At 0.16km / 0.1 miles

  • By train

    HEATHROW TERMINAL 5 At 0km / 0 miles

  • By train

    LONDON PADDINGTON At 25.26km / 15.7 miles

  • By train

    LONDON ST PANCRAS At 18.4km / 11.43 miles

  • By train

    LONDON WATERLOO At 29.93km / 18.6 miles

GPS :51.4735, -0.4915

Companies

  • ADOBE SYSTEMS 5.0 km / 3.11 mi
  • APPLE COMPUTERS 5.0 km / 3.11 mi
  • BAA 0.8 km / 0.5 mi
  • BP 3.0 km / 1.86 mi
  • BRITISH AIRWAYS 5.0 km / 3.11 mi
  • CANNON EUROPE 3.0 km / 1.86 mi
  • CISCO 5.0 km / 3.11 mi
  • COATS 5.0 km / 3.11 mi
  • EDS 5.0 km / 3.11 mi
  • HASBRO 5.0 km / 3.11 mi
  • HEINZ 8.05 km / 5.0 mi
  • IBM 8.05 km / 5.0 mi
  • MARKS & SPENCER 5.0 km / 3.11 mi
  • MICROSOFT 5.0 km / 3.11 mi
  • NISSAN 3.0 km / 1.86 mi
  • PANASONIC EUROPE 5.0 km / 3.11 mi
  • SAP 5.0 km / 3.11 mi
  • UNILEVER 5.0 km / 3.11 mi
Companies

Your meetings and events

Award wininng Inspired Meetings concierges help you organize London meetings and conferences for anywhere between 2 and 1300 guests.With 45 unique rooms this London conference venue has a dedicated welcome desk and offices for rent by the hour or day.All aspects cuisine technology lighting decor are tailored to your event. Hold a prestigious seminar in the Lecture Theatre a banquet or exhibition in vast Arora Suite a board meeting in a dedicated boardroom followed by dinner at a Chefs Table.This impressive and incredibly convenient London conference hotel has the largest meeting capacity in the Heathrow area along with plentiful accommodation 400 spaces in an underground car park and a superb location in Heathrow airport.

Room descriptions and layouts

55 

meeting rooms

From 1 to 1,300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 605 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available

Classic Room, Queen size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room, Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior room, king size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, 1 King Bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft

LUXURY TWIN ROOM, 2 single beds

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft

Accessible Classic room with Queen Bed and walk-in shower

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft

Accessible Superior room with King Bed and bath

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft

LUXURY CLUB ROOM, Club Millesime Access, 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

LA BELLE EPOQUE

Type of cuisine: French

*CLOSED UNTIL FURTHER NOTICE* Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Express lunches, private dining and a Chef's Table are available.

Menu (PDF)

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VIVRE - L'EXPERIENCE DES SAVEURS

Type of cuisine: Thematic cuisine

*CLOSED TILL FURTHER NOTICE* This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TEA 5

Type of cuisine: Cafe

*CLOSED TILL FURTHER NOTICE* Settle into a sofa at the Tea Salon and select from 31 teas from around the world. Ideal for an informal meeting or quiet break from Heathrow.

Menu (PDF) Cocktail menu (PDF)

Lunch

10:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BAR PARISIEN

Non contractual photo

*CLOSED UNTIL FURTHER NOTICE* Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. Discover a magnifique selection of champagne, unique fine wine and a large variety of gins in a chic setting.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPHERE BAR & LOUNGE

Non contractual photo

*CLOSED TILL FURTHER NOTICE* Striking Icelandic décor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Cocktails, wine, Draught beer, small bites and pub influenced gastronomy are served.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel London Heathrow

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

44,432 reviews

tripadvisor

TripAdvisor Rating 4.5/5

15,229 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

great staff and nice room

Customer review rating 5.0/5

Maeva Solo - 06/04/2021 Confirmed reviews ALL

I missed my flight and I slept in London for one day. I got a deal with the room and the PCR test. The staff even gave me and update and and they were very helpful.

Good stay

Customer review rating 5.0/5

Adaobi N. Families - 06/04/2021 Confirmed reviews ALL

It was a good service provided to me and my son by the staff in the hotel.

Excellent service

Customer review rating 5.0/5

Nige B. Business - 05/04/2021 Confirmed reviews ALL

The entire staff were extremely friendly helpful and sincere. All of my needs and requirements were catered for. The kitchen staff and room service was exemplary. Excellent service.

Dear Nigel B., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Nice stay and great location for T5

Customer review rating 4.5/5

Emily G. Business - 05/04/2021 Confirmed reviews ALL

Quick and easy check-in/out. Beds are very comfortable and room service was great. Hotel very quiet during covid. Will look forward to the restaurant open again.

Dear Emily G., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Always made to feel welcome in these most trying of times

Customer review rating 4.5/5

Sc Business - 05/04/2021 Confirmed reviews ALL

Staff at reception always very professional and courteous. Amenities available excellent despite of current lockdown circumstances. Food excellent with a reasonable choice available on room service

Dear Stuart C., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Rooms good but lacking in some respects

Customer review rating 3.0/5

Ken C. Couples - 04/04/2021 Confirmed reviews ALL

Room very comfortable. I was disappointed in the procedures we had to go through to get more than three devices connected to the internet. There are not enough power outlets in the room for our needs. I also found it necessary to phone and request toilet paper and enough towels. I would not have thought these problems would occur in a hotel of this reputation and high price range. Other than that, the staff were fantastic

Simple comfort

Customer review rating 4.5/5

Gareth Business - 03/04/2021 Confirmed reviews ALL

I enjoyed my stay and the room was very nice. My only comment would be that the bottle opener doesn't work where it is positioned as it can't fit certain bottles.

Excellent location for traveling

Customer review rating 4.5/5

David S. Business - 03/04/2021 Confirmed reviews ALL

All good , would be great without covid19 restrictions

Dear David John S., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Excellent service

Customer review rating 5.0/5

Antony Solo - 03/04/2021 Confirmed reviews ALL

Test and rest without any fuss

Attentive yet not imposing

TripAdvisor rating 5.0/5

Gl0balFlter Business - 03/04/2021 TripAdvisor review

Staff were attentive and obliging, with covid measures in place and limited housekeeping, Staff took time to check if anything was required without imposing on the privacy or rest afforded so well at the property. The only thing that let it down was the amount of time reception staff take with guests arranging Covid tests, perhaps this could take place away from the check-in or have a lane for guests without complex covid test requirements.

Well located

Customer review rating 5.0/5

Eil E. R. Families - 02/04/2021 Confirmed reviews ALL

Ideal for my travel purpose

Dear Eileen R., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Excellent

Customer review rating 5.0/5

Jillian L. H. Solo - 02/04/2021 Confirmed reviews ALL

Very professional and helpful team. Made my stay very comfortable. Highly recommended.

Great room great stay

Customer review rating 4.5/5

Debbie S. Families - 02/04/2021 Confirmed reviews ALL

Great stay, Great bed, great pillows. Quiet super bathroom.

Dear Debbie S., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Conveniently located

Customer review rating 5.0/5

La Families - 02/04/2021 Confirmed reviews ALL

Had an overnight layover at Heathrow, and it was such a relief to find a comfortable hotel so conveniently located.

Dear Lauren J., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

COVID stay

Customer review rating 5.0/5

Bill I. Business - 02/04/2021 Confirmed reviews ALL

I had to stay for a couple of days porior to overseas travel. The staff were all very helpful and it was good to see that good COVID control protocols were in place. The HALO system was well managed, although there were mixed messages received about how often the samples were collected. The staff i met were all very friendly and helpful. It is always a pleasure staying at your hotel

Very convient for Terminal 5

Customer review rating 5.0/5

Alex Families - 02/04/2021 Confirmed reviews ALL

The room way very comfortable and staff were very pleasant and helpful. Room service food was also very good.

Dear Alexander L., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Well located

Customer review rating 3.5/5

Moira H. Solo - 01/04/2021 Confirmed reviews ALL

Satisfactory

Dear Moira H., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

excellent rest and stay

Customer review rating 5.0/5

Jf Business - 01/04/2021 Confirmed reviews ALL

excellent. quiet. restful. relaxing

Dear Jos F., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…

Very efficient Stay and Test service. Plus one of the best beds I have ever slept in!

Customer review rating 5.0/5

Mike B. Couples - 01/04/2021 Confirmed reviews ALL

We chose to stay because of the test and stay service but thoroughly enjoyed our two nights.

Dear Michael B., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…
Customer review rating 5.0/5

Francoise M. Families - 31/03/2021 Confirmed reviews ALL

Easy check in and check out, friendly staff, comfortable bed and quiet room

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