Hotel - Mercure Paris Gare de l'Est Magenta Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de l'Est Magenta Hotel

3.5/5 674 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 17:00 - 01:30
    • Opening hours : Week-end 17:00 - 01:30

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

PARC EXPO VERSAILLES10 km / 6.21 mi VILLEPINTE24 km / 14.91 mi

Our rooms

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

  • 45 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 2,597 reviews

Our guest reviews for
Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 674 reviews
Joer Couples - 07/02/2020 Confirmed reviews ALL
« well located »

Comfortable room and nice bathroom. Breakfast was great.

Fiona C. Families - 05/02/2020 Confirmed reviews ALL
« Well located helpful staff »

Location is good. Room is spacious and clean. Staff is helpful. The only thing is that we are on the ground floor which outside is the location for garbage collection truck so it is quite noisy for a great part of time at time and early morning

Pedro A. A. Business - 02/02/2020 Confirmed reviews ALL
« Well located, poor quality »

The hotel was chosen due to its location. I experienced the following problems during the stay: > The toilet got clogged after the first usage > The HVAC was not warming the room > There were no shoe shine sponges in the room Unfortunately I didn’t had the opportunity to complaint as this happened too late. Besides being ALL Platinum, I did not receive a room upgrade which happened several times in France.

Filip Business - 30/01/2020 Confirmed reviews ALL
« Good Hotel close to Gare de Nord »

Happy with the stay overall. Room was abit small, decent breakfast and nice staff

Martin L. Business - 26/01/2020 Confirmed reviews ALL
« Great location, issues with the room »

I have stayed at this hotel multiple times in the past, and it has usually been satisfactory. The location is ideal for me coming in from Gare de l’Est, it is comfortable and simple, and the breakfast is more than adequate. However this most recent visit was punctuated by a somewhat indifferent welcome and an issue with the hot water in my room, initially met with suspicion when I first reported it, then indifference again. The following morning a manager (i assume) offered an apology of sorts, but I certainly did not feel special, as my ACCOR status is supposed to entitle me to.

Scott H. Business - 16/01/2020 Confirmed reviews ALL
« very good »

very good

Tilmann Couples - 12/01/2020 Confirmed reviews ALL
« Good Clean friedly staff »

Friedly Welcome Clean small room nur for Paris Quite good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARLIES K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bart Families - 03/01/2020 Confirmed reviews ALL
« Great hotel, great room, lousy metro »

The stay in the hotel was nice. Nice clean room, proper hot water, comfortabel beds. Breakfast was sufficient. A little more quality bread would be appreciated. Staff was polite Only really bad thing was the closing of the metro. Nowhere this was advertised, only that they run on a different schedule (aka less trains). This is not the fault of the hotel but did take away vital points from the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BART F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the breakfast and the subway trafic , thank you for your comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas

Herve Solo - 17/12/2019 Confirmed reviews ALL
« quiet room in a nice hotel conveniently located near the station »

nice (although a bit too small) room recently renovated. lovely team at the reception. very quiet room. great stay. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear HERVE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ariane M. Business - 30/11/2019 Confirmed reviews ALL
« A comfortable hotel where I always come back with pleasure »

Over the past year I have often stayed at this hotel which is for me conveniently located (I arrive most of the time through Gare de l'Est). Very helpful staff, comfortable room, quiet in spite of the proximity of a major avenue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas

Dirk Couples - 20/11/2019 Confirmed reviews ALL
« Service partialy poor »

Good: Luggage service Bad: Standing at 11pm in front of Hotel and not getting access due to reception not available with other 8 people ringing the bell continueosly, whil having wind and 5 degree at sunday evening

Tom Solo - 20/11/2019 Confirmed reviews ALL
« Nice hotel near train and metro stations »

The room was small but comfortable, clean and quiet. The breakfast was great and offered eggs, bacon, sausage, fruit, and pastries. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed our hotel is well located between the Gare de l'Est and Gare du Nord, you can also easily and quickly reach the main points of interest in Paris by foot or by metro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est

Y. H. S. Couples - 20/11/2019 Confirmed reviews ALL
« Mr »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hon S. Y., We thank you for choosing our hotel Mercure Gare de l'Est for your stay in Paris ! We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta.

Alan F. Business - 12/11/2019 Confirmed reviews ALL
« Great stay »

Warm welcome and helpful staff, room spotless clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta

Couples - 04/11/2019 TripAdvisor review
« short stay in Paris »

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

Graeme C. Couples - 31/10/2019 Confirmed reviews ALL
« Great location »

Very enjoyable stay,nice staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Serray

Anonymous Families - 23/10/2019 Confirmed reviews ALL
« Not Happy with our stay »

let me first start by saying that I have stayed in numerous Mercure hotels and have had great service. This stay was not pleasant. We had 3 rooms and there was something wrong with each, and they did not fix the problems. One room didn't have heat nor A/C, another room didn't have A/C and the other didn't have heat. The staff promised to have the problems fixed, but the issues were never fixed. One couple had to change rooms and when they did, the room they moved into had people sleep in the bed. They had to go back to the original room. This was a big inconvenience for all 3 parties.

Martin Business - 11/10/2019 Confirmed reviews ALL
« Comfortable and welcoming »

No gold upgrade, but staff was very welcoming, and room quiet and comfortable. mattress was a little hard for my taste, but that is a question of preference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN L., We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Anonymous Solo - 11/10/2019 Confirmed reviews ALL
« Good location & friendly staff »

A hotel that I will remember for the friendly and helpful staff, and the good location. Rooms are very small, but comfortable. Bathroom has a decent seize. Good for a short stop in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willem V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Lucile

Business - 11/10/2019 TripAdvisor review
« John, Oct 08 2019 »

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates