Hotel Mercure Paris Gare de l'Est Magenta 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 720 comentários

Extras do hotel

  • a 200 m da Gare du Nord e Gare de l'Est, RER direto para o Aeroporto Roissy CDG

  • Quartos muito silenciosos no coração de Paris

  • Pequeno-almoço no serviço de quartos e refeições 24/7

  • Área de bar para trabalho ou relaxamento

  • Um hotel recentemente renovado com toques de cores que o irão deliciar

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Mercure Paris Gare de l'Est Magenta

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS

GPS:48.876006, 2.355741

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar


O Bar espera-o para um momento de relaxamento numa atmosfera acolhedora e contemporânea. O serviço de quartos 24/7 está disponível com frascos de comida dos nossos parceiros de catering.

As nossas opções de alojamento

Os nossos quartos modernos oferecem uma escolha de quarto triplo, cama dupla, ou 2 camas individuais, com um berço sujeito a disponibilidade. O nosso hotel tem um quarto para PMR.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.3/5  720 comentários

Classificação do TripAdvisor  3.5/5  709 comentários

Great location and friendly staff

Nota Tripadvisor 4.0/5

diveteam Famílias - Avaliação com certificação TripAdvisor

The Mercure Paris Gare de l’Est Hotel is within easy walking distance from Gare du Nord Train Station and Gare de l’Est Train Station. We stayed in a family privilege room that included a complementary minibar and breakfast. We arrived early in the morning after a Eurostar from London, obviously it was too early to check in but the friendly receptionist stored our cases for us until we came back later in the day. Our room was clean and consisted of a king bed and sofabed that was made up ready. Even though we were overlooking the street there was no discernible noise at night. We made use of the complementary minibar, it was only soft drinks and water but it was very welcome. Breakfast was served in the basement, there was not an extensive selection but it was more than adequate. The area has an abundance of restaurants as well as a McDonalds just a few steps away. In summary I would highly recommend staying at this hotel.

Dear diveteam, Thank you for your comments following your stay at our Mercure Paris Gare de L'Est Magenta hotel. We are very pleased to receive your compliments. Thank you very much for this nice 80/100 rating which testifies to the excellence of your stay among us, we are delighted. Indeed, the location is very convenient, near the stations. Many thanks for your comments on our welcome, the cleanliness and comfort of the room, as well as for the surroundings of the hotel. We look forward to welcoming you very soon. See you soon in the City of Light! Laura, reception.

The elevator is out of order from ground fl. to 1st fl. and a staff does not have the service in mind.

Nota Tripadvisor 1.0/5

Kaymumaki Z Friends getaway - Avaliação com certificação TripAdvisor

I don't want to give any star for the rude manner of this staff. The hotel's lift isn't working from the ground floor to the 1st fl. And a woman at the reception when I check-in was so kind to help us for carrying our luggage to the 1st floor but when we would to check-out a staff who is a young lady she refused us to help for carrying our luggage to ground fl. I have to beg her for help and we’re not prepared to go to the hotel without an elevator like this. >>> Yes, she helped us, but she refused at first and we have to beg her twice the time for helping, she showed a very displeased look on her face. It made us feel terrible having to ask her for help as we had to rush to the airport because we had reserved a taxi. So, should we be shown this kind of service from the staff that should? Do you have more service mind? Please note that this hotel is strongly not recommended to stay with because the elevator is out of order from ground fl. to 1st fl. and staff does not have the service in mind.

Dear Kaymumaki Z, we would like to thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de l'Est Magenta. I am sorry that your experience did not meet your expectations; please allow me to express my deepest apologies. We will not fail to pass on your remarks to our team in order to improve the welcome and increase our sense of service. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Paris Gare de l'Est Magenta's team

Room was compact but sufficient.

Nota Tripadvisor 3.0/5

kurt63mh Couples - Avaliação com certificação TripAdvisor

Front of house staff were friendly & helpful. Housekeeping was sloppy, extra pillow cases left in our room after changing the linen. Used bath towels removed but not replaced. Toilet seat & toilet paper holder needed repair. Lift broke 5 times during our 7 night stay, the last time was told would take days to replace a part.

Dear kurt63mh, Thank you for taking the time to write to us following your stay at our hotel. Thank you for the positive review you left on our hotel. Thank you for highlighting the welcome and availability of our receptionist! We are absolutely sorry for the problems encountered with the cleaning of your room. We made a point with the house keepers so that this does not happen again. Indeed, we are absolutely sorry for the inconvenience caused by the breakdown of the elevator; we are always waiting for the reception of a piece that must be changed in the elevator. We hope to have the great pleasure of welcoming you soon and thank you for your trust. Laura Romero - Reception Service

Hidden? Gem? Hidden Gem?

Nota Tripadvisor 4.0/5

ottwatrvllr Famílias - Avaliação com certificação TripAdvisor

The Mercure Paris Gare de l'est Magenta was a relatively present surprise at the end of our 3-weeks summer vacation. It's relatively low price for a property in this area may make people think that this is a deal too good to be true... but it isn't. Pricing could be that the property itself is slightly off a main street (bd de Magenta) on a small street without much flashy signage... So yes, it is a little bit hidden. Check-in was easy and I was provided will all amenities that comes with my ALL membership. I was assigned a Privilege Room, which comes with upgraded toiletries and a fridge stacked with juice, soda and water (all complimentary). I found the room size to be quite adequate by Paris standards, and especially how affordable this place is. Air conditioning was working perfectly. The washroom/bathroom was also well designed with sufficient space. No issues with water temperature or pressure and the toilettries were of decent quality. The bed was a little bit on the hard side, but this may have been due to a request to remove anything in the room containing feathers. Comfortable pillows. As with many hotels in Paris, this location has a bit of a boutique feel,,, small hallway corridors, small # of rooms, tiny elevators... but modern upgrades in the common areas, including the breakfast area that have a more contemporary look and feel.... So yes, it is a little bit of a gem. The breakfast on site was a mix of a hot "american" breakfast (eggs, bacon...) and more traditional French (baguette, pastries). The kitchen has a bit of a hard time keeping up on the hot food - but overall, quality was there and the breakfast experience was good. Location wise, it is near two of the main train station in towns, and there are plenty of food options nearby, including a famous American quick service outlet that may feel like just the right thing after having thoroughly enjoyed high quality multi-course dinners for an extended period of time. The only minor drawback during our stay, which was outside of the hotel's control, was construction noise early in the morning. Other than that, this is actually a very quiet property. Highly recommended

Dear Ottwatrvllr, A very big thank you for this beautiful and long review after your stay with us ! This is very encouraging for our whole team! We always do our best to facilitate check-ins, and we like to help our customers as much as possible. Thank you for notifying and highlighting the cleanliness of the room, the amenities of your room, your upgrade, and the proximity to train stations and shops close to the hotel. It is indeed very practical. Thank you very much for your comments on our breakfast! We try to make it as complete as possible. We are sorry for the work that made noise during your stay... We will be more than happy to welcome you back. Kind regards, Laura Romero - Reception.

Great location, Tasty breakfast, helpful staff

Nota Tripadvisor 4.0/5

Travel53616440 Famílias - Avaliação com certificação TripAdvisor

The hotel is in the ideal location for visiting Paris. It’s a 3 minute walk from the nearest Metro Station (Gare De l’est). Close to restaurants and bars. The staff were friendly and helpful, letting us check into 2 out of the 3 rooms we have booked early. The rooms were small, the bathroom small but we had a good deal for all 3 rooms with breakfast included so can’t moan too much about the size. The one thing I will say though and we found this a problem with all our rooms - the shower door did not fit/close properly so when you were in the shower it would pour all over the ballroom floor! Apart from this, excellent stay and would return without a doubt.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 367 comentários 9.3/10 Localização
  • 537 comentários 6.2/10 Quarto
  • 494 comentários 9.1/10 Serviço
  • 14 comentários 9.5/10 Internet
  • 223 comentários 8.3/10 Pequeno-almoço
  • 180 comentários 8.2/10 Limpeza
  • 89 comentários 3/10 Comodidades

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