Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating 4.4/5 7,126 reviews

ALLSAFE approved hotel

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence
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+ 26 Services

Hotel extras

  • Outdoor swimming pool

  • Rooftop terrace

  • Free WIFI

  • Valet car park

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • DUBAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
  • Ski hire facilities (nearby)Paying
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers
Cluster T, Adjacent to
Damac Properties Metro station
9268 dubai
united arab emirates

Tel: +97145671100

Fax: (+971)4/5671100

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    DXB MARINA STATION At 0.1km / 0.06 miles

GPS :25.079614, 55.149888

Exhibition and convention centre

  • DUBAI WTC 22.0 km / 13.67 mi
Exhibition and convention centre

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 110 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Yes

  • Yes

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SEASONS

Type of cuisine: International

The cuisine is from around the world using only the finest and freshest ingredients. Open for breakfast, lunch & dinner, serving a-la-carte and buffet with live cooking stations. Lavish brunches on weekends and Theme Nights on selected evenings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AHLAN CAFÉ

Type of cuisine: Cafe

Set in the grand contemporary Hotel lobby, the high ceiling and the water feature add drama to Ahlan. Open any time of day and till late night it offers a fine selection of teas, coffees and home-made pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

With a roof-top setting, the pool bar on the 35th floor is where you can enjoy the Dubai sunshine whilst sipping any of the thirst quench beverages. It is a quiet and peaceful venue where you can relax, spend a lazy day and crave on healthy meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,126 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,464 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 3.5/5

Anonymous Families - 09/04/2021 Confirmed reviews ALL

It was a bad experience when we checked in, we arrived at 3pm and stayed for one whole hour until our room gets ready!! Although they called us the day before and asked about the check in time..! Also the bathroom of master’s bedroom smells bad, so had to use other bathrooms in the appartment However Staff was helpful abd friendly..appartment was spacious and had nice view from upper floors

Great stay

Customer review rating 4.5/5

Anonymous Solo - 06/04/2021 Confirmed reviews ALL

Great experience!

Great break

Customer review rating 4.5/5

Richard W. F. Couples - 05/04/2021 Confirmed reviews ALL

Very well organised given the current circumstances. Helpful staff throughout, and well prepared with an alternative to the Executive Lounge, unlike other hotels.

Well located

Customer review rating 4.5/5

Hany B. Business - 02/04/2021 Confirmed reviews ALL

Amazing experience & very helpful staff

HaPpY to stay

Customer review rating 4.5/5

Yashpal S. P. Business - 30/03/2021 Confirmed reviews ALL

Thank you for a nice experience.

Dear Yashpal Siddharth P., Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your loyalty as an Accor Live Limitless Classic Member. We appreciate your feedback and are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Sincerely, Abdelilah Ait Ahmad Front Office Manager

nice spacious rooms and excellent food

Customer review rating 5.0/5

Hans Business - 28/03/2021 Confirmed reviews ALL

My stay up Pullman JLT was very satisfying, I had a nice spacious room and a nice view over Dubai. The restaurants in the hotel were very comfortable and the bar “le petit Belge” was nice to visit. Only less positive point was the process of getting food during breakfast. That was a bit cumbersome, but mainly due to COVID rules that they couldn’t do a buffet. So you had to wait until someone could fill your plate. But all in all a very nice place to stay at.

Dear Hans, Many thanks for your kind review of our hotel Pullman Dubai Jumeirah Lakes Towers. We are delighted to read that you have enjoyed your stay with us and that you have returned home with very positive memories and comments of our property. The whole team and I, sincerely hope that we may have the pleasure in welcoming you back again very soon for another enjoyable stay at The Pullman JLT. Until then, With kind regards, Abdelilah Ait Ahmad Front Office Manager

Very nice

Customer review rating 4.5/5

Muhammad M. U. Families - 23/03/2021 Confirmed reviews ALL

Beautiful hotel. Nice breakfast, chefs are excellent. Concierge is highly efficient. Pool is a bit small but it’s okay for a business district hotel. Lots of restaurants around the area. Taxi always available.

Dear Muhammad Moin U., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Well located and better than expected

Customer review rating 4.5/5

Henri Couples - 20/03/2021 Confirmed reviews ALL

Friendly staff, walking distance from JBR and many sights.

Dear Henri, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Very well located for our business stay, close to Metro, near shops and restaurants, and great for early morning walks around the Lake

Customer review rating 4.5/5

Vijay K. Business - 20/03/2021 Confirmed reviews ALL

From check-in, to room set-up, quick attention from front desk for power adapter plug, very good room cleaning each day, especially by Angelo, who very expertly serviced the room for 2 or 3 days straight and had the main desk chair serviced when it was wobbling,, to the kindness of Lilian (Front Desk) to provide a bottle of water while I had a long wait for my outward bound flight!!! It was a great stay indeed, look forward to coming back soon.

Dear Vijayan K., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Well located

Customer review rating 4.0/5

Sayeed’s Business - 17/03/2021 Confirmed reviews ALL

Room was good. Housekeeping and breakfast good. At the time of checking out I asked for a Gum tape or masking tape to close the lid of one box. Checked out at about 10 am on 15-03-2021 and came back for bags at 3 pm. During this time no one cared to arrange the tape for me. So I left the hotel with my bags without closing the lid of box and got it shrink wrapped at the airport.

Dear Sayeed's, Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Definitely coming back

Customer review rating 4.5/5

Oleksiy Solo - 15/03/2021 Confirmed reviews ALL

Great value-for-money hotel with outstanding and accommodating staff, who allowed early check in and late check out without any issues. Location is fantastic - one minute from Metro and just across the street from Dubai Marina. Spacious rooms, decent internet speed, great dining. The AC was a bit weak and nighttime temperature was a bit warmer than I wished but not bad enough for me to report this during the stay. Highly recommend.

Dear Oleksiy, Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Great stay near Dubai Marina

Customer review rating 4.5/5

Patrick Solo - 15/03/2021 Confirmed reviews ALL

Nice stay in very good hotel, near the Dubai Marina (reached by just walking via the Metro access next to the hotel). Spacious room and very kind front desk staff. Nice outdoor bar.

Dear Patrick, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Comfortable and pleasant stay

TripAdvisor rating 5.0/5

Rashmi D Business - 11/03/2021 TripAdvisor review

It was a pleasure to stay here- one main reason is that service is efficient and prompt. The staff are cooperative and friendly. The breakfast was great. The room is comfortable and well maintained. The only suggestion I will make is that when hotel guests arrive and are waiting to be checked in, please seat them. I was tired and stood for at least 20 minutes while the checkin formalities were taking place.

Dear Rashmi D Wow, I guess every hotel wishes to receive such a positive review ! Thank you very much for your kind and gracious compliments. Your kind words are truly appreciated and I will make sure they will be shared with everyone involved. Your positive comments help to continue to nurture a culture of hospitality that is a strong focus in everything that we try to do, every day; and I cannot thank you enough for sharing them with me. I hope to have the opportunity to welcome you back in the near future. With kind regards, Abdelilah Ait Ahmad Front Office Manager

Great weekend getaway

Customer review rating 4.5/5

Gershon M. Couples - 08/03/2021 Confirmed reviews ALL

Friendly welcome awaits guests from Valet, Concierge, Niroj at Reception and the entire Staff. Hotel is perfectly situated in JLT. Rooftop pool, though small, is cosy. Breakfast was tasty and La Vue has a big screen to catch up on sporting events.

Dear Gershon M., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Good restful stay

Customer review rating 5.0/5

Daniel Solo - 07/03/2021 Confirmed reviews ALL

Very friendly staff, serene environment, beautiful skyline and scenery.

Dear Daniel, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Nice stay in a pleasant area

TripAdvisor rating 4.0/5

Departure11693604021 Business - 07/03/2021 TripAdvisor review

Very helpful staff and nice facilities, the hotel is well located with the possibility to do some walks or jogging around the lake just from the hotel. I thank Robert in particular from the reception who was very helpful.

Dear Departure11693604021 We delighted to hear that you enjoyed a comfortable stay with us and made good use of the hotel’s location to enjoy the city of Dubai. We are especially pleased that you found our Heartist Robert so friendly and helpful, I am certain that he will be very happy to know that their efforts are well-appreciated. Thank you for choosing Pullman Jumeirah Lakes Towers and we look forward to welcoming you back soon. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Good pleasent stay

Customer review rating 3.5/5

Anonymous Business - 03/03/2021 Confirmed reviews ALL

Have awesome accomodation facilities need to impove in food services

Dear Valued Guest, We sincerely appreciate the time you have taken to share your feedback following your stay with us and for highlighting our hotel’s excellent accommodation Rest assured that we took note of your comment about the food service and will act accordingly. Until then, we all look forward to welcoming you back at Pullman Dubai Jumeirah Lakes Towers on your next visit to Dubai. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Super hospitality

Customer review rating 4.5/5

Q. Business - 28/02/2021 Confirmed reviews ALL

Have been using this particular one for my business travels to Dubai for over a year now. However this time around, Brandon and Mario went the extra mile to earn my loyalty. May it be catering to my 6:30am gym requirements,complementary upgrade or the quick laundry even though it’s outsourced. Bravo and keep it up.

Dear Q., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Nice Rooms, Convenient Location

Customer review rating 3.5/5

Joe B. Business - 27/02/2021 Confirmed reviews ALL

Comfortable stay overall but dining could be better.

Dear Joe B, Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your loyalty as an Accor Live Limitless Gold member. We appreciate your feedback and are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Very wonderful stay

Customer review rating 4.5/5

Jonas S. Business - 23/02/2021 Confirmed reviews ALL

my experience was so nice at the hotel..... Just the cleanliness of the rooms ..... so nice and the staff were so helpful.

Dear Jonas S., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

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