Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence 5 stars

Customer review rating 4.4/5 6,852 reviews

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ALLSAFE approved hotel

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence
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Hotel extras

  • Outdoor swimming pool

  • Rooftop terrace

  • Free WIFI

  • Valet car park

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • DUBAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
  • Ski hire facilities (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Jumeirah Lakes Towers
Cluster T, Adjacent to
Damac Properties Metro station
9268
dubai
united arab emirates

Tel: +97145671100

Fax: (+971)4/5671100

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    DXB MARINA STATION At 0.1km / 0.06 miles

GPS :25.079614, 55.149888

Exhibition and convention centre

  • DUBAI WTC 22.0 km / 13.67 mi
Exhibition and convention centre

Your meetings and events

9 

meeting rooms

From 1 to 110 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Yes

  • Yes

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Room with 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SEASONS

Type of cuisine: International

The cuisine is from around the world using only the finest and freshest ingredients. Open for breakfast, lunch & dinner, serving a-la-carte and buffet with live cooking stations. Lavish brunches on weekends and Theme Nights on selected evenings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AHLAN CAFÉ

Type of cuisine: Cafe

Set in the grand contemporary Hotel lobby, the high ceiling and the water feature add drama to Ahlan. Open any time of day and till late night it offers a fine selection of teas, coffees and home-made pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

With a roof-top setting, the pool bar on the 35th floor is where you can enjoy the Dubai sunshine whilst sipping any of the thirst quench beverages. It is a quiet and peaceful venue where you can relax, spend a lazy day and crave on healthy meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,852 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,303 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Greatly satisfied upon staying and room services - two thumbs up

Customer review rating 4.4/5

Oliv A. P. Couples - 21/09/2020 Confirmed reviews ALL

From security to reception to household to restaurant crew to lifeguard, they are all great and very professional in taking good care of their guests. Me and my partner are 100% feel secure that we are safe while staying in there in this pandemic time. It is indeed well located and have an easy access everywhere.

Dear Oliv A., P., First of all I would like to take this opportunity to thank you for taking the time to leave such a wonderful comment following your recent stay with us. I am delighted to read that we have been able to live up to your rightful expectations, as it is our aim to provide a flawless service. I must say it is an absolute pleasure to read that we have been able to contribute to the stay of experienced travelers. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page My team and I hope to have the pleasure of welcoming you back to Pullman Dubai Jumeirah Lakes Tower the near future. Best regards, Abdelilah Ait Ahmad Front Office Manager

Well located property with lot of facilities nearby

Customer review rating 4.4/5

Suyash G. Couples - 21/09/2020 Confirmed reviews ALL

It is a very nice property with just 2 mins walk from DMACC Metro station (literally) making it well connected option for local and tourist. We requested for early checkin and room was ready at requested time. Staff was extremely friendly. Apart from that, have plenty of facilities in house and all necessary precautions are being taken in this pandemic situation. The restaurant, Manzoni, has amazing options for vegetarians as well as non vegetarians. It has many other facilities around the building; like restaurants, supermarkets, salon, etc.

Dear Suyash G., It is just wonderful to read such a positive comment about Pullman Dubai Jumeirah Lakes Towers, thank you! I am very pleased to read that you have enjoyed our location so much. Our hotel is indeed the perfect place to relax in one of our luxurious rooms or to dine in our award-winning restaurant Manzoni after a day in the buzzing city. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page I, and on behalf of the entire team, look forward to welcoming you back in the near future. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Prime location....enjoyed stay

Customer review rating 4.4/5

Prakash B. Families - 17/09/2020 Confirmed reviews ALL

Very good service but what ever required in room continuously followed with reception...that should be avoided

Dear Prakash B., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Favorite Spot

Customer review rating 4.4/5

Esentur S. Friends - 14/09/2020 Confirmed reviews ALL

Well, one of the favorite spots so far in JLT are. Service is always excellent. Ms Analiza is made my stay memorable by her professional attitude. Would be good if Pullman will provide immediately all bathroom amenities upon check in. Kits must be in my room: 1) Dental Kit 2) Shaving kit 3) Comb not wooden 4) Extra Soap 5) Vanity Kit 6) Extra Tissue box 7) Extra disposable cups

Dear Esentur S., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Great stay

Customer review rating 4.4/5

Hassan A. Friends - 14/09/2020 Confirmed reviews ALL

I really recommend this hotel, every thing was extremely perfect, Rooms was clean and comfort, hotel staff was so friendly and helpful. Facilities was so great as well.

Dear Hasan A., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

First trip after the lockdown

Customer review rating 4.4/5

Yoseph N. Couples - 10/09/2020 Confirmed reviews ALL

Excellent service and exemplary practice to insure safety against infection of the pandemic.

Dear Yoseph N., What a pleasure to read such lovely comments about your experience! Thank you so very much for sharing your feedback. We were glad to learn that you have chosen our hotel and that you found it the best due to it's high quality of service and the great facilities that we have in our hotel. This review will motivate our teams to work even harder to maintain this level of service, so we can always meet and exceed your expectation on every visit. It is always our pleasure to be at your service and we are looking forward to welcome you again and again at Pullman Jumeirah Lakes Towers. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 07/09/2020 Confirmed reviews ALL

Relaxing

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Pullman Dubai Jumeirah Lakes Towers

Customer review rating 4.4/5

O.d Couples - 06/09/2020 Confirmed reviews ALL

The stay at Pullman Dubai Jumeirah Lakes Towers, was absolutely perfect.

Dear Osama H., Thank you for sharing your experience by rating your recent visit to the Pullman Dubai Jumeirah Lakes Towers! We are pleased to see that you enjoyed your stay and would like to take this opportunity to thank you for your continued loyalty as a valued Accor Live Limitless Gold member.. We hope to welcome you back again soon and hope you had a safe journey back home. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Good stay

Customer review rating 4.4/5

Tamer C. Business - 04/09/2020 Confirmed reviews ALL

Great location , very friendly staff , very clean and best view

Dear Tamer C., Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Very Comfortable Stay. The most helpful staff

Customer review rating 4.4/5

Bharat S. Families - 03/09/2020 Confirmed reviews ALL

This is my 3rd or 4th visit to Pullman and I can happily say that it gets better and better every time. The staff is very polite and helpful and they go out of their way to make you feel comfortable and safe

Dear Bharat S., Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your loyalty as an Accor Live Limitless Silver member. We appreciate your feedback and are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Unpleasant stay

Customer review rating 4.4/5

Benhar A. Solo - 02/09/2020 Confirmed reviews ALL

The room has always noisy giving , some sot of cracking sound from window , door frames and Tiles . May nights were sleepless due to this noise . The food offered was no choice , we where having same tomato soup several days .

Dear Benhar A., Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Good Stay

Customer review rating 4.4/5

Mohammed I. Families - 02/09/2020 Confirmed reviews ALL

Excellent location with good breakfast

Dear Mohammed I., We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Quit place at heart of Jumeirah lake

Customer review rating 4.4/5

Tamer A. Business - 01/09/2020 Confirmed reviews ALL

It was great to spend my business at this lovely hotel and staff many thanks for all team there. Especially the reception all of them.

Dear Tamer A., Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager
Customer review rating 4.4/5

Cyrus Business - 31/08/2020 Confirmed reviews ALL

it was ok

Customer review rating 4.4/5

Anonymous Business - 31/08/2020 Confirmed reviews ALL

Location is ideal for my company. Front desk staff if nice and friendly. in the restaurant the efficiency of the service and the food quality should be improved.

Dear Valued Guest, Thank you very much for sharing your experiences at Pullman Dubai Jumeirah Lakes Tower. We are so happy to read that you enjoyed staying at our hotel, its location and the attentiveness of our ‘’Heartists’’. Please note that have taken note for your comments about our restaurant and it has been share with our food and beverage team for their action. Once again, thank you for your valued feedback and we hope to welcome you back to the hotel in the future. Warm regards . Abdelilah Ait Ahmad Front Office Manager

Good Stay

Customer review rating 4.4/5

Oussama S. Business - 26/08/2020 Confirmed reviews ALL

Was a good stay.

Dear Oussama S., Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT. Warm regards, Abdelilah Ait Ahmad Front Office Manager
Customer review rating 4.4/5

Hammad M. Business - 21/08/2020 Confirmed reviews ALL

Overall services are very good but the meal provided are of very low quality in sense of taste

Dear Hammad M., Thank you for taking your time to review your recent stay with us. It was a pleasure to host you as our guest and we appreciate your feedback. Am extremely sorry to know that food didn't meet your expectation and allow me to apologies for that.. Rest assured this has been shared with our Culinary team for their action to meet our guest expectations. We hope we will have the opportunity to welcome you back again in the near future. Warm regards Abdelilah Ait Ahmad Front Office Manager

Good staff

Customer review rating 4.4/5

Anonymous Solo - 16/08/2020 Confirmed reviews ALL

Lovely stay! The staff was really helpful and very responsive. They addressed all concerns immediately. They assisted me even after check out. The spa was really relaxing and the staff were delightful

Dear Valued Guest, We very much appreciate your feedback regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Excellent 2 nights stay

Customer review rating 4.4/5

Esentur S. Friends - 15/08/2020 Confirmed reviews ALL

Excellent 2 nights stay, cleanliness, comfortable rooms, very nice location, easy to access, attentive housekeeping and room service. Had a great service from Rukshan Rajaguru, Alexander, Nishant, Roshan, Asha.

Dear Esentur S., We very much appreciate your feedback regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Pleasant stay

Customer review rating 4.4/5

Wolfgang M. Families - 10/08/2020 Confirmed reviews ALL

Stayed for one night with the family on a recent visit to Dubai. The 2 bedroom apartment was very spacious and comfortable. Due to Covid19 the Le Petite Belge was unfortunately closed but that is how it is these days. Not positive is the parking situation due to very limited space in front of the hotel and a rather complicated entry/exit of the basement parking (no valet due to Covid19 and no key/card for the electric gates so every time an employee needs to be with you...).

Dear Wolfgang M., Thank you for sharing your experience by rating your recent visit to the Pullman Dubai Jumeirah Lakes Towers! We are pleased to see that you enjoyed your stay and would like to take this opportunity to thank you for your continued loyalty as a valued Accor Live Limitless Platinum member.. We hope to welcome you back again soon and hope you had a safe journey back home. Warm regards, Abdelilah Ait Ahmad Front Office Manager

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