ibis Amman Hotel 3 stars

Customer review rating 4.0/5 2,796 reviews

ibis Amman
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+ 19 Services

Hotel extras

  • Daily breakfast from 4 AM to noon

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
P.O Box.4606,
11953
amman
jordan

Tel: +962065799090

Fax: (+962)0/65799099

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA AIRPORT At 35km / 21.75 miles

GPS :31.990072, 35.864897

Companies

  • AIR FRANCE SHEISANI 3.0 km / 1.86 mi
  • EMIRATES WADI SAQRA 3.0 km / 1.86 mi
  • ROYAL JORDAN ABDALI 3.0 km / 1.86 mi
Companies

Your meetings and events

meeting rooms

From 1 to 80 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Audio and video equipment

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room With Extra Benefits

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with 2 double beds equipped with new bedding

  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
Rooms

Our restaurants and bars

OOPEN PASTA & GRILL

Type of cuisine: International

OOPEN PASTA & GRILL

Lunch

01:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR & RESTAURANT

Non contractual photo

Open 24 hours, early and late riser breakfast and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,796 reviews

tripadvisor

TripAdvisor Rating 4.0/5

951 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent location and amzing service

Customer review rating 4.0/5

N. Business - 17/03/2020 Confirmed reviews ALL

Amazing staff who welcome guest warmly, and fantastic service

Dear Mr. N., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Centrally located

Customer review rating 4.0/5

Philip C. Business - 15/03/2020 Confirmed reviews ALL

The stay was pleasant. The staff courteous. The food was decent. The rooms kept tidy and neat.

Dear Mr. Philip, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Very good place and warm welcoming

Customer review rating 4.0/5

Omar Y. Business - 15/03/2020 Confirmed reviews ALL

Organized, very clean, reasonable price

Dear Mr. Omar, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good location

Customer review rating 4.0/5

Yousef S. Business - 10/03/2020 Confirmed reviews ALL

Staff were more than wonderful. Quality of food was good and room Very clean

Dear Mr. S., Thank you for taking the time to let us know about your stay. We appreciate your valuable and positive feedback about our hotel and associates. We look forward to host you again with us in your next visit to Amman . Best Regards, Wajdy (Wes) ElChaar General Manager

Comfortable, well located, perfectly served,

Customer review rating 4.0/5

Bechara A. Business - 08/03/2020 Confirmed reviews ALL

feel like a king

Dear Mr. A., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good for short stay

Customer review rating 4.0/5

Ayat Business - 07/03/2020 Confirmed reviews ALL

I stayed only 9 hours, from 5am to 2 pm in the room. Then 2 hours at the reception. The room was cold, I asked twice to get the heating system fixed. Otherwise all good. Good hotel for short stay.

Dear Mrs. Ayat, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Warm staff

Customer review rating 4.0/5

Aji Business - 06/03/2020 Confirmed reviews ALL

Good service

Dear Mr. S., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Grubby, dirty and smelly room

Customer review rating 4.0/5

Karen M. Business - 06/03/2020 Confirmed reviews ALL

Rm 506, Amman Varnish all chipped, no fresh air, smell of cigarette smoke and cleaning chemicals, damp carpet. Toilet shower room has black mold between tiles, messy black silicone, sink was yellowed mild odour of pee. Towels old and a bit grey looking. Bed uncomfortable.

Dear Ms. M., Thank you for taking the time to tell us about your experience at the ibis Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajdy (Wes) ElChaar General Manager

Good stay in general

Customer review rating 4.0/5

Luis C. Business - 06/03/2020 Confirmed reviews ALL

Perfect location, the customer attention is good in general.

Dear Mr. C., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

A welcoming hotel where all staff we very friendly

Customer review rating 4.0/5

David Business - 04/03/2020 Confirmed reviews ALL

In all a good stay, if there was one area which needs attention is the bathrooms, although they are kept clean they could really do with an upgrade as there are many black marks around the shower areas.

Dear Mr. B., Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our friendly staff. As for the above comment, allow me to share with you that we are in plan of upgrading our bathroom situation. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

satisfied

Customer review rating 4.0/5

Saad Solo - 02/03/2020 Confirmed reviews ALL

Good hotel, nice location near to shops and resturants, very friendly staff and helpful. Recommending this hotel if looking for a budget hotel

Dear Mr. B., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Well located ,

Customer review rating 4.0/5

Sultan A. Business - 27/02/2020 Confirmed reviews ALL

Well located, need improvement of carpet ,

Dear Mr. A., Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our logistic location. As for the above comment, allow me to share with you that we are on plan of changing the carpet in the entire rooms. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Sunil G. Business - 25/02/2020 Confirmed reviews ALL

Room was dirty and not well cleaned at the time of check in. Broken and not working switches and bath room fittings.

Dear Mr. G., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Well located

Customer review rating 4.0/5

A.s Friends - 25/02/2020 Confirmed reviews ALL

Hotel location is great, everything you might need is a walk distance, staff are very friendly. Good choice for the price. Check in & out process was very easy & fast

Dear Mrs. S., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Pleasant Experience

Customer review rating 4.0/5

Martin Business - 24/02/2020 Confirmed reviews ALL

The breakfast buffet was very good and the room was comfortable and allowed for a very peaceful and restful experience.

Dear Mr. B., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Ahmed T. G. Solo - 22/02/2020 Confirmed reviews ALL

Good one

Dear Mr. G., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Calm place,good food,very nice staff

Customer review rating 4.0/5

Mohammed G. A. Business - 22/02/2020 Confirmed reviews ALL

Very good stay ,

Dear Mr. Mohamed, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Medium stay

Customer review rating 4.0/5

Samira Couples - 20/02/2020 Confirmed reviews ALL

The hotel is medium. Good enough to sleep in, and that’s it. Breakfast is bad and doesn’t get refreshed, unless you’re eating at 6:30am breakfast is cold and dry and just left overs. The valet service is extremely slow, we would call 10 min before going down, to find that no one went to get the car until we were there waiting. Water boiler and hair dryer in the room were not working.

Dear Mrs. W., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good room - but bathroom not clean

Customer review rating 4.0/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

good room but bathroom has mould and sink is not clean

Dear Mr. Y., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Friendly staff and in a good location

Customer review rating 4.0/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Some hotel staff were friendly, however some were not and did not offer help or guidance. Room smelt bad due to the window now opening and bed kept moving everytime someone moved during the night. Best thing the room was the television.

Dear Mr. M., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager
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