Hotel - ibis Amman
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amman Hotel

4.0/5 948 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIR FRANCE SHEISANI3 km / 1.86 mi ROYAL JORDAN ABDALI3 km / 1.86 mi
EMIRATES WADI SAQRA3 km / 1.86 mi

Congress centre

KING HUSSEIN55 km / 34.18 mi

Exhibition centre

AMMAN INT EXHI CENT20 km / 12.43 mi

Your meetings and events

ibis Amman Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETINGROOM 1 34 m2 3 m 35 17 20 17 15
MEETINGROOM 2 34 m2 3 m 35 17 20 17 15
M.A.S (BOARD MEETING ROOM) 43 m2 3 m 45 22 24 22 20
MAS MEETING 2 55 m2 2 m 80 24 28 30 36
OOPEN 2 70 m2 3 m 60 34 40 30 36
OOPEN 1 96 m2 3 m 80 34 40 38 42
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 158 rooms
  • 95 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 44 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 2,760 reviews

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 948 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Samira Couples - 20/02/2020 Confirmed reviews ALL
« Medium stay »

The hotel is medium. Good enough to sleep in, and that’s it. Breakfast is bad and doesn’t get refreshed, unless you’re eating at 6:30am breakfast is cold and dry and just left overs. The valet service is extremely slow, we would call 10 min before going down, to find that no one went to get the car until we were there waiting. Water boiler and hair dryer in the room were not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Good room - but bathroom not clean »

good room but bathroom has mould and sink is not clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Anonymous Couples - 17/02/2020 Confirmed reviews ALL
« Friendly staff and in a good location »

Some hotel staff were friendly, however some were not and did not offer help or guidance. Room smelt bad due to the window now opening and bed kept moving everytime someone moved during the night. Best thing the room was the television.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Al… Solo - 16/02/2020 Confirmed reviews ALL
« Very good stay »

Calm hotel and close to all needed services in Amman

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Jennie L. Couples - 16/02/2020 Confirmed reviews ALL
« Friendly staff and great food and bar »

Lovely staff at reception who helped with all our needs. Great service with car valets and the bar food was great and good value for money. Loved the free pool table too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Elias Business - 14/02/2020 Confirmed reviews ALL
« Good stay as always »

All was good but the toilet was kind of broken

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, allow me to extend our apology that your room toilet had an issue and please rest assured that your comment will be shared with the maintenance department to check the toilet situation. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Paul Business - 13/02/2020 Confirmed reviews ALL
« Simple but satisfactory »

The hotel is straight forward, simple, but perfectly adequate for what I need when staying in Amman and is well located for where I need to go to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

David Business - 12/02/2020 Confirmed reviews ALL
« Well located »

It was a good experience, the staff are professional and friendly... as usual with all Accor you feel home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Kanan M. Business - 10/02/2020 Confirmed reviews ALL
« Good stay »

Every thing was fine ,except that I have to 1 jd for the parking. And then funny thing that when I tried to park in the parking slots I did not find the security guy who have to open the gate for me I waited for 10 min and no one open the gate so I parked in the street .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kanan, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, allow me to extend our apology that you didn't find anyone to help you with the valet services. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Samer H. Business - 09/02/2020 Confirmed reviews ALL
« Good stay »

nice staff , good service , room service is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samer, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Farah H. Business - 07/02/2020 Confirmed reviews ALL
« Good stay »

Stayed in Ibis hotel for a few days for work. The hotel itself is ok. Rooms can be better in terms or lighting and little details such as available plugs around the room. Bathroom shower was clogged and some towels were ripped. Another problem was that windows do not open so sometimes felt a bit stuffy. However, I have to say, customer service is absolutely great. Everyone I dealt with at the hotel was extremely hospitable and friendly. A big thank you for Juliana at the reception. Super sweet and helpful! Also, unfortunately did not catch the name of the person I ordered food through room service. But because there was a delay in my order, he called to apologize and offered complimentary dessert which I thought was very sweet. So in terms of customer service I would give it 10/10. In terms of amenities, a lot can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Farah, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Mustapha E. Solo - 06/02/2020 Confirmed reviews ALL
« perfect stay »

years and years pass and ibis amman is my home away from home in this wonderful city . i am a loyal guest at ibis amman since the day it was opened .. modern clean good location hotel lavish choice breakfast nice terrace good cafe rooms are very clean and above all wonderful courteous respectful staff with no exception . i have never faced any annoying problem at ibis amman . staff make the best for the guest to have a warm pleased stay . i wish i have the space of writing everyone of the ibis amman crew to thank individually but this time allow me to thank miss juliana at the front desk .. finally ibis amman is my favorite and the staff are like a family for me .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mustapha, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Munir Business - 30/01/2020 Confirmed reviews ALL
« QC Manager »

The bathroom in the room were I live in it is too small and no soap in the the room and the dispenser of the shampoo in the bathroom is not good due to the dispensing of shampoo is too slow and the room is without windows and no fresh air in it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Munir, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Mohamed S. B. M. H. Business - 30/01/2020 Confirmed reviews ALL
« Well located and friendly staff »

Very clean room, friendly staff and located near to Amman Mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Musaab S. Friends - 28/01/2020 Confirmed reviews ALL

In general very satisfied Clean,good,easy to reach and very good dealing from all employees, breakfast is good fresh and different choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to let us know about your stay, and we appreciate you kind comments about our hotel services and associates. We look forward to host you again with us in your next visit to Amman . Best regards. Wajdy (Wes) ElChaar General Manager

Akos Friends - 25/01/2020 Confirmed reviews ALL
« Very good staff »

Very good staff, Murad looked all our wishes. My room had inadequate air conditioning, which was not repaired. We have received a welcome drink as a gold member, which I'm glad. The breakfast and dinner were delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Akos, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Mohammed A. Business - 25/01/2020 Confirmed reviews ALL
« Good stay »

Nice comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Osama Couples - 12/01/2020 Confirmed reviews ALL
« 3 nights with ibis amman »

Ibis Amman was wonderful. Starting from my phone call to the hotel from abroad , the receptionist Juliana has made her word to me that she will provide a quite and with a view room. That I found the room that I like. Also every one was Nice and they had helped me printing out my documents with an ease and professional manner. There were also generous people in the reception and the breakfast hall where they offered me free welcome breakfast although I have booked the room without a breakfast. Security were good smiling people. I like the hotel and that will not be my last time booking with ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Osama, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Abdulaziz Business - 08/01/2020 Confirmed reviews ALL
« Pleasant stay »

I was there for 3 days, staff was very helpful and always responded quickly. The room was clean and tidy. The only issue was that breakfast buffet was limited in other stock and variety. Two times I came down after 9.30 and the food was almost over and o one refills the counters. Overall the experience was satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulaziz, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our helpful staff, and our rooms. As for the above comment, please rest assured that your note will be shared with the kitchen team in order to solve this issue. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Imad Friends - 03/01/2020 Confirmed reviews ALL

I was bad the room not clean..the bathroom was ugly..was bad experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Emad, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. Allow me to extend our sincere apology that you didn't like your stay and please rest assured that your comments will be shared with the housekeeping team in order to work on it and to avoid such mistakes in the future. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

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