ibis Criciuma Hotel 3 stars

Customer review rating 4.3/5 4,338 reviews

ibis Criciuma
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+ 16 Services

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

ibis Criciuma

Avenida Gabriel Zanete 1090
Bairro Prospera
88815060
criciuma
brazil

Tel: +554821029000

Fax: (+55)48/21029001

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIARIA MUNICIPAL CRICIUMA :  PROSPERA

  • By plane

    AERO FLORIANOPOLIS At 200km / 124 miles

  • By plane

    CRICIUMA DOMESTIC At 15km / 9 miles

GPS :-28.682577, -49.348267

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with a double bed and an additional bed for a child up to 12 years old

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

The Italian canteen for pastas and pizza

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews for
ibis Criciuma

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,338 reviews

tripadvisor

TripAdvisor Rating 4.0/5

550 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Clean Hotel, but old facilities

Customer review rating 4.3/5

Daniel Business - 26/12/2019 Confirmed reviews ALL

it was OK

Dear Mr. A., Thank you for your comments about your stay at the ibis Criciúma hotel. It was with pleasure that we received your congratulations. We'll be sure to share your comments with the entire team. The satisfaction of our guests is the best reward for our employees who work daily to provide you with great service. Looking forward to welcoming you again, please accept our best regards. Regards, Ana Karen Brambilla General Manager ibis Criciuma

Mr

Customer review rating 4.3/5

Frederic Business - 13/12/2019 Confirmed reviews ALL

The worst The personnel was very rude very un professional One of them even refuse to identify herself but I fi finally got her name Istefany She showed me She has no time for my situation and even suggest me to go somewhere

Dear Mr. A., Thanks for telling us about your experience. We are sorry we did not live up to your expectations. At Ibis, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we can take appropriate measures to deal with the problem and prevent future occurrences. Thanks again for information about your experience. Regards, Ana Karen Brambilla General Manager ibis Criciuma

Adapted room

Customer review rating 4.3/5

Customer Business - 15/11/2019 Confirmed reviews ALL

Although booking was done well in advance, I was surprised to take the last available room, which was adapted. Bathing is inconvenienced because of seat. Of course it necessary for those who need adapted room, but I am sure I was not the last person to make a reservation, therefore should not be the one to be allocated at the adapted room.

Dear Mr. G., Thanks for telling us about your experience. We are sorry we did not live up to your expectations. At Ibis, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we can take appropriate measures to deal with the problem and prevent future occurrences. Thanks again for information about your experience. Regards, Ana Karen Brambilla General Manager ibis Criciuma

good

Customer review rating 4.3/5

Anonymous Business - 27/09/2019 Confirmed reviews ALL

Friendly & attentive service but very hard mattress

Prezado Sr. Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral ibis Criciuma

A slightly below Ibis standard

Customer review rating 4.3/5

Anonymous Business - 19/05/2019 Confirmed reviews ALL

The room experience was the same as in any other Ibis -very good bed, shower, cleanliness, etc. The pasta at the restaurant was cold and unappetizing. When I tried to have a bottle of water delivered to my room at about 11 pm, I was told that there was no room service, despite the 15 minutes promise.

Eficiency

Customer review rating 4.3/5

Gilberto L. Business - 22/04/2019 Confirmed reviews ALL

It was very eficient

Show de Hotel

TripAdvisor rating 4.0/5

Experience297992 Family - 04/03/2019 TripAdvisor review

Everything in this hotel is great, from its facilities, services and the way of treatment given to its guests. The attention given to your clients is so much that makes you feel like at home. In addition to a very well trained staff, the dedication of Hotel Manager Mr. Paulo and his Assistant Mari surpasses the levels of professionalism that I have already seen in hotels located in several countries. This hotel should be featured on the Accor Network. CONGRATULATIONS.

Great place to stay

Customer review rating 4.3/5

Rod Couples - 10/01/2019 Confirmed reviews ALL

Good night of sleep, no problems at all

Dear Rod, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Monteiro Gerente Geral ibis Criciuma

Good

Customer review rating 4.3/5

Anonymous Business - 17/12/2018 Confirmed reviews ALL

ok

Dear Paulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Monteiro Gerente Geral ibis Criciuma

Worth it

Customer review rating 4.3/5

José E. Business - 22/09/2018 Confirmed reviews ALL

It was ok, but my access card had demagnetized every day, making me return to reception every night.

Practical

Customer review rating 4.3/5

Gilberto L. Business - 20/09/2018 Confirmed reviews ALL

It was only one nigth

Aconchegante

Customer review rating 4.3/5

Jailson G. Business - 30/04/2018 Confirmed reviews ALL

Tranquila

Prezado Jailson Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Paulo Monteiro Gerente Geral ibis Criciuma

Good.

Customer review rating 4.3/5

Renato Business - 02/03/2018 Confirmed reviews ALL

Very nice.

Quiet at good price!

Customer review rating 4.3/5

Mccd Business - 10/01/2018 Confirmed reviews ALL

It was good experience!

show

Customer review rating 4.3/5

Wilson Business - 12/12/2017 Confirmed reviews ALL

show

Prezado Wilson, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Paulo Monteiro Gerente Geral ibis Criciuma

Awesome

Customer review rating 4.3/5

Romulo Families - 07/12/2017 Confirmed reviews ALL

Despite being old ibis Criciúma seems to be up to date with the latest layout of the ibis brand. The rooms are cozy and clean, the shower works wonderfully (this is one the biggest problems in the ibis brand generally), the breakfast is complete. The front desk is also very receptive.

Dear Romulo D., We very much appreciate your comments regarding your stay at the ibis Criciuma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Monteiro Gerente Geral ibis Criciuma

Worse than standard Ibis hotels

Customer review rating 4.3/5

Tammy F. Business - 14/11/2017 Confirmed reviews ALL

The experience at the front desk was not that good - the receptionist was not polite and she argued with me about my Accor Reward status. Arriving at the room, I opened the curtains as there were dozens of little mosquitos that seemed that the room was not appropriately cleaned. Compared with my other experiences at Ibis, I could say that this was on of the worst I had so far.

Bom

Customer review rating 4.3/5

Paulo Business - 14/07/2017 Confirmed reviews ALL

Estadia normal

Prezado João R., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Paulo Monteiro Gerente Geral ibis Criciuma

Eficiente

Customer review rating 4.3/5

Laka Solo - 14/07/2017 Confirmed reviews ALL

Tranquila.

It was okay

Customer review rating 4.3/5

Giseli R. Business - 27/06/2017 Confirmed reviews ALL

It was a short stay, but I have to complain about the bathroom. It wasn't very clean and there was some hair on the walls nextvtonthe sink.

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