Hotel - Sofitel Guangzhou Sunrich
Sofitel Hotel Sofitel Hotel

Sofitel Guangzhou Sunrich Hotel

5.0/5 4,182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Table tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ADIDAS1.5 km / 0.93 mi AMWAY CORPORATION1.1 km / 0.68 mi CISCO1.8 km / 1.12 mi DELOITE1.5 km / 0.93 mi HP1 km / 0.62 mi IBM2 km / 1.24 mi KPMG1.5 km / 0.93 mi NIKE1.5 km / 0.93 mi PROCTER & GAMBLE2 km / 1.24 mi SIEMENS1.6 km / 0.99 mi
AMWAY1 km / 0.62 mi APPLE COMPUTERS1.5 km / 0.93 mi COLGATE-PALMOLIVE1.5 km / 0.93 mi HEWLETT PACKARD1.1 km / 0.68 mi HSBC1.5 km / 0.93 mi INTEL1.1 km / 0.68 mi MITSUBISHI1 km / 0.62 mi ORACLE1 km / 0.62 mi SAMSUNG1.5 km / 0.93 mi TOYOTA1 km / 0.62 mi

Exhibition centre

PAZHOU EXHIBITION8 km / 4.97 mi

Your meetings and events

The ultimate choice for high class events in Guangzhou, the hotel features WIFI access throughout, world-class equipment in keeping with Sofitel's Magnifique Meetings initiative, plus a loft kitchen in public areas, ideal for breaks and demonstrations.Modern red sculptures and décor sit above carpets woven with French poetry. Bathrooms indulge you with Lanvin and L'Occitane products. Breathtaking views of the city stretch before you.We proudly host each event with state-of-the-art AV innovative cuisine contemporary design and sublime service. Sweep guests off their feet in the Grand Ballroom. Convene in superior style beneath the rotunda of the Salon Flaubert.

Sofitel Guangzhou Sunrich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON BIZET 36 m2 3 m 0 0 15 0 15
SALON LE NOTRE 36 m2 3 m 0 0 12 0 12
SALON BEJART 40 m2 3 m 0 0 15 0 15
SALON DOISNEAU 50 m2 3 m 40 15 15 24 24
SALON RAVEL 50 m2 3 m 40 15 15 24 24
SALON VOLTAIRE 50 m2 3 m 40 15 15 24 15
SALON RENOIR 70 m2 3 m 20 0 10 0 10
VIP 2 75 m2 3 m 0 22 22 0 22
VIP 1 110 m2 3 m 108 30 28 64 60
SALON FLAUBERT 113 m2 3 m 0 0 48 0 48
SALON MONET 120 m2 3 m 0 0 22 0 22
SALON BERLIOZ 130 m2 3 m 0 40 25 0 25
SALON CLAUDEL 130 m2 3 m 0 0 15 0 15
SALON RODIN 160 m2 3 m 56 28 30 30 80
SALLE DELACROIX 400 m2 3 m 406 55 50 210 50
SALLE VICTOR HUGO 410 m2 3 m 440 50 50 270 50
GRAND BALLROOM 900 m2 8 m 800 300 380 500 600
    • Indoor and Outdoor facilities
    • Screen
    • Soundproof
    • Flipchart
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

  • 493 rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 4,318 reviews

Our guest reviews for
Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 4,182 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Koci Couples - 26/01/2020 Confirmed reviews ALL
« Good stay »

Have a nice stay with my girlfriend. Especially thanks for 阿雅, who was preparing the birthday flowers for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koci, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 19/01/2020 TripAdvisor review
« Amazing luxury »

I would love to go back!! The most luxurious hotel I stayed in. Very spacious. Everything is just the best - the hotel interiors, the restaurants and the staff. Special thanks to Penny at concierge who was very helpful and friendly to our family. It's a beautiful place to come back to after a day out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley F, Bonjour! Thank you for taking the time to review our hotel on TripAdvisor. It is our privilege to give a pleasant stay to each of our guests. Your special mention to Guest Relation Penny Peng is definitely an encouragement to her and the entire team to continuously make more unforgettable memories to every guest staying with us. We are glad to know you will return and we await the pleasure to welcome you back soon. Thanks and regards Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Ms. W. Solo - 17/01/2020 Confirmed reviews ALL
« Nice Hotel & great service »

Thank you for the great service ,providing delicious foods, executive team staffs are friendly, helpful which give me a deep impression for everything you done. Here,I specially thanks you and your staff - Mr. Jayden Ma and housekeeper has found My “Octopus card” in the room after I checked out and arranged for the courier company to send it back to me immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Andy K. Business - 09/01/2020 Confirmed reviews ALL
« Pleasant and excellent service »

Stayed at the hotel from 1st Jan 2020 to 5th Jan 2020. The great experience starts the moment I stepped foot into the hotel with the check in staff leading me to Club Millesime for a personalised check in. The staff did their best to accommodate my request and they did a great job in making me feel welcomed and recognised. I would like to specially commend Mr. Jayden Ma, stationed at Club Millesime, for his excellent service provided during our stay. His attention to details resulted in a very personalised experience for my business associates and I during our stay. Sofitel Guangzhou Sunrich will be my hotel of choice on my next trip. Thank you and keep up the good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy K., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our Club Millesime team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your constructive feedback to our restaurant and bar service. We are sorry that we cannot meet your expectation and please allow us to express our apologies. Your kind advice have been shared with our relevant department heads, and we are now making the appropriate corrections to the areas that you have noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Lawrence C. Friends - 04/01/2020 Confirmed reviews ALL
« Very good and pleasant stay »

It was good. The only issue I encountered is the lukewarm food and soup during happy hour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence c., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your constructive feedback to foods offering Apero Chic - Sofitel Happy Hour at Club Millesime. Your kind advice has been shared with our Executive Chef and now he is following up with his Culinary team and reviewing the menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Y. H. Families - 03/01/2020 Confirmed reviews ALL
« very pleasant stay »

I do not have anything to complain. i love the experience. hotel staff is very attentative. good attitude. facility is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. H., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

T. Solo - 30/12/2019 Confirmed reviews ALL
« The executive floor is wonderful »

Albert and Jayden both do a great job

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Weng Cheong Y Couples - 30/12/2019 TripAdvisor review
« Excellent hotel with centralized conditions »

Amazed with facility and room services. Staff can speak fluent English which hardly can found in China. Excellent!!! Comparing with those luxury branded hotel. Would come here again. Very pleased with the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weng Cheong Y, Bonjour! Thank you for taking the time to review our hotel on TripAdvisor. We have shared your comments with our team and it has motivated us to continue to serve our guests with consistency and deliver a true Sofitel’s experience to everyone staying with us. We look forward to welcoming you back and being at your service once again soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Fai H. Couples - 27/12/2019 Confirmed reviews ALL
« value for money »

good service, great foods, french experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAI H., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Shane Solo - 26/12/2019 Confirmed reviews ALL
« Overall its good »

My check in experience was great. Everyone was friendly and professional. The breakfast was nice. However, disappointed with one concierge. I felt like the air condition might broken. I had a chat with a concierge and he didn't do anything. Since its the last night, didn't bother to follow up in the end

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich.We are sorry that our Concierge did not well handle your request; please allow us to express our sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The hotel Chief Concierge has attended to this issue and the hotel engineer has also fixed well air conditioner as your kind notice to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Anonymous Solo - 23/12/2019 Confirmed reviews ALL
« Magnifique! »

Fantastic staff at the Club Millesimi especially Albert, Jayden and Jane, and of course, Chef Eddy. Room was well appointed with fast internet and international sockets. The club offerings are fantastic. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

S W. Solo - 21/12/2019 Confirmed reviews ALL
« Mr »

Very good. Everything in the room works well. The wifi speed was Super . On the Executive floor - check in and out couldn’t be better. The staff at the executive lounge provided service which is gold standard. Dinner provided at the lounge was great, as was breakfast-I’ve never had better bagel or egg Benedict ever!

Our hotel has responded to the review
Our hotel has responded to the review

Dear S W., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jp P. Business - 21/12/2019 Confirmed reviews ALL
« My home in Guangzhou »

I truly enjoyed my stay and the exceptional service from the Millesime Club staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JP P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 20/12/2019 TripAdvisor review
« Missing nights credit »

The plus point - this is a superb property located within business Tian He district . The minus point - the nearest metro station tiyuxilu is 1.5 km away. However, Didi is cheap and easy - thus this location is not exactly a deal breaker. Lobby is spacious and beautifully decorated. Guest room is well appointed and. I was upgraded to a very comfortable suite room. Club Millisime on the 29th Floor is excellent. They serve very well prepared food and free flow of cocktails. The only drawback, the hotel did not credit a proper room nights after my stay. Can't help but feel short-changed. Now, I have to write to Accor to claim my missing nights - which is a HASSLE and a WASTE of time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 44trav, Bonjour! We welcome all constructive comments, as it helps us to maintain high standards of quality, service and comfort for our guests. We thank you for your loyalty to be ALL member. We are genuinely sorry that we did not input your credits to your ALL account on time. Please contact the hotel directly and we can solve it for you at once. Thank you again for taking the time to highlight this and we are hoping to see you back again soon to witness the improvements we have made. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 18/12/2019 TripAdvisor review
« SOFITEL hotel experience »

Very good location & environment. Good room & service. I’d recommend to my friends. Price could be a bit lower. How about shuttle bus to and from the airport? Transportation seems to be its weak link.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 子明 伍, Bonjour! We appreciate very much your kind words to describe our hotel, which we have shared with our team. Your kind suggestion to shuttle bus at the airport has been also shared with the Management Team. Thank you for your recommendation on your review, and we are looking forward to being at your service once again soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 18/12/2019 TripAdvisor review
« My home in Guangzhou »

I truly enjoy the personal touch every time I come to the Guangzhou Sofitel. The staff earned my loyalty and I would not think of staying anywhere else. You must upgrade yourself to the executive club level if your membership level does not give you access to it as it will make your stay very special. The food is first class throughout the facility from the Chinese restaurant to the Grill Steakhouse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean_Pierre512, Bonjour and thank you for your continuous loyalty and for choosing Sofitel when visiting Guangzhou, and we appreciate your kind feedback on TripAdvisor to Club Millésime team. Your satisfaction is our reward and also a great motivation for the entire team to continually work harder every day to increase loyalty of valuable guest as yourself. We also glad to know you enjoyed your dinner and like the foods at hotel 6th floor steak house Le Grill. We thank you for your loyalty and we are looking forward to welcoming you back 'home' very soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Choon San K Friends getaway - 13/12/2019 TripAdvisor review
« Waited too long and forgetful stuffs »

I was at the 988 cafe very early in the morning on the 9 Dec, the manager said it wasnt ready yet, it will be ready at 630am. so I waited, end up she forgotten to tell me that the breakfast is ready till i got to ask her again! I am rushing for my flight yet she behave like that, this wasnt the first time she is like that! Furthermore the check in was super slow although I have check in online, and it said my room keys will be prepared ahead end up it wasnt done at all. The TV entertainment sucks and the wifi isnt working even when i reported it......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choon San K, Bonjour! Thank you for your comments. We are sorry to read that you did not enjoy your stay with us. The experience you described causes us concern. It does not represent the quality of service we strive for at our hotel on breakfast, check-in and facility, and for that we apologise. We have reviewed your feedback in detail with our Director of F&B and Director of Rooms and we can assure you that the necessary steps are being taken to avoid such situations from happening again. We hope that you will give us the opportunity to serve you better on your next visit. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Timothy L. Business - 12/12/2019 Confirmed reviews ALL
« Great Guest Services »

Great welcoming feeling from my first step out of the car into hotel. Reception was very courteous and had my check in completed without fuzz in a couple of minutes. The room was very comforting, although the scale in the bathroom wasn't working which may not be a bad thing as your restaurants does easily give me an extra couple of kilos during my stay. My special recommendations to your team does have to be to both Cynthia and Daisy whom I've met in your lobby, friendly and helpful letting me know about the hotel facilities. I'm sure many other guests will feel the same as this is the main reason why I have booked into Sofitel when I come back to Guangzhou. Many thanks again for a lovely stay and I will be making Sofitel Guangzhou my only choice of hotel when I visit next.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 08/12/2019 TripAdvisor review
« Comfortable and clean rooms, excellent service »

Comfortable and clean rooms. Excellent services provided by the staff. Special thanks to Michelle Mi (Duty Manager) who has been very helpful in solving a situation, and to Albert and Fine from the Club Millésime for their professionalism and services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear antho_gz, Bonjour! Thank you for taking the time to review our hotel on TripAdvisor. We are thankful for your specific recognition to Duty Manager Michelle Mi, Guest Relation Manager Fine Zhang and Club Millésime team Albert Li. It is a great encouragement for all of them and also to the entire team for continually make our guests Feel Welcome and Valued. We are glad to know you have a comfortable stay with us, and we are looking forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

C. J. Business - 02/12/2019 Confirmed reviews ALL
« The Sofitel provided me a home away form home. »

I can not emphasise enough how fabulous my stay at the Sofitel Guangzhou Sunrich was. The hotel is stunning, the service is incredible, all the staff are amazing, the food is wonderful, the rooms are fantastic and so spacious and my overall stay had no fault whatsoever. Thank you Amanda, Fann and the entire team for making sure everything was perfect. You have a customer for life :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. J., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

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