Novotel Kuala Lumpur City Centre

Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,531 reviews

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Hotel extras

  • A short stroll from the KL Convention Centre

  • Spa with massage and treatment rooms

  • Outdoor pool and in-house virtual Golf Club

  • Walking distance to shopping facilities

  • Cashless Parking using TouchNGo or C/Card, at RM5 per day (multiple entry) for in house guest.

ALLSAFE approved hotel

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 KUALA LUMPUR
Malaysia

Telephone +60 3-2147 0888

Fax +60 3-2147 0820

  • TRANSIT:  Raja Chulan

  • KLIA EXPRESS:  MONORAIL RAJA CHULAN

  • By plane

    AIRPORT At 60km / 37.28 miles

  • By plane

    KUALA LUMPUR At 60km / 37 miles

  • By car

    KLCC EXIT At 0.5km / 0.31 miles

  • By train

    KL SENTRAL At 7km / 4.35 miles

GPS:3.151229, 101.71252

Companies

  • AMEX MALAYSIA 0.3 km / 0.19 mi
  • CITICORP 1 km / 0.62 mi
  • EXXON MOBIL 0.6 km / 0.37 mi
  • PETRONAS 1 km / 0.62 mi
  • STANDARD CHARTERED BANK 1 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Food Exchange

Experience Food Exchange @ Level 1, its "Fusion" state-of-the-art cuisine for your ultimate satisfaction. Take a break from your day to recharge and treat yourself to the indulgent palatable a la carte dining menu.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

6 

meeting rooms

From 1 to 250 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,531 reviews

TripAdvisor Rating  3.5/5  4,264 reviews

Great Location & Excellent Guest Service

TripAdvisor rating 5.0/5

Harry G Couples - TripAdvisor review

1st time staying from 6-9 August 2022. Checking in was smooth. Booked an Executive room which is a corner room. Wifey did not like corner room and requested to change room. Duty Manager, Ibrahim Hameed assisted us in everyway to ensure we get a room to my wife’s liking. We were very impressed with his professionalism and drive towards his work. 2 thumbs up to Hameed and the front office staff! Going back again in September for a short getaway, hope to enjoy as much as we did the first time around. Highly recommended and kudos!

Good Location, but poor safety

Customer review rating 1.5/5

F Families - Confirmed reviews ALL

Hotel is strategically located and rooms are newly renovated. However, the stairs between the reception and bar is extremely hazardous as the design makes it prone for guests to slip and trip on. During my 4 night stay, I witnessed 4 different guests trip on the stairs, including my elder father who had to go to the nearby Prince Court hospital for a scan on his ankle. I was disappointed that no staff seemed to help my elder father. Afterwards, I mentioned to the reception on the need for the hotel to put up anti-slip tape on the steps to prevent further incidents, however, the reception had seemed to ignore the suggestion.

Pleasant Stay

Customer review rating 4.0/5

Rena Families - Confirmed reviews ALL

It was an enjoyable stay. The front desk staff was very friendly and the check-in process was smooth and fast. Enjoyed my welcome drinks. The hotel was in a very good location. Walkable to KLCC and Pavilion is just a couple of minutes walk away from the hotel.

good stay, well located, fast service, friendly workers

Customer review rating 5.0/5

Mizz Families - Confirmed reviews ALL

I felt very comfortable and appreciated throughout the stay

Dear Suzianna R., Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

EVERYTHING WAS AMAZING!

Customer review rating 4.5/5

Nur A. Friends - Confirmed reviews ALL

The staffs were extremely nice. From the moment our grabdriver reached the hotel for us to check in, I was so impressed at the hotel staff that was fast enough to open the door for us. He even helped us carry our luggage which were at least 15 kg each omg. The front desk staff were super helpful and friendly. Check-in was a breeze, it literally took us less than 10 mins and there was no hassle. At this point, we havent even seen our room yer but we were already loving this hotel. Anyway, our room was amazing! It was super clean from the toilet to the beds, the design was beautiful, the tv was new and big, and theres even a drinkable water tap in the bathroom! The downside was probably the tv as we were unable to screen mirror using iphones. Maybe thats an improvement the hotel could do, cater to IOS too instead of android. But, that wasnt a issue to us as we were able to find an alternative. The location of the hotel was perfect!!!! From the entrance, you could just take the bridge to either walk to pavillion or to KLCC! MIND BLOWN!! Overall, this hotel really exceeded our expectations, especially for its reasonable price! 👍🏻👍🏻👍🏻👍🏻👍🏻

Dear Nur A. Binte Ibrahim, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

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Other web-users rate our hotel

  • 984 reviews 8.2/10 Location
  • 986 reviews 7.7/10 Room
  • 969 reviews 8.3/10 Service
  • 37 reviews 9.1/10 WiFi
  • 434 reviews 8.1/10 Cleanliness
  • 311 reviews 5.3/10 Breakfast
  • 199 reviews 9/10 Vibe

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