Hotel - Novotel Salerno Est Arechi
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Novotel Salerno Est Arechi Hotel

4.0/5 1,857 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Outdoor playground for children
  • Outdoor sports  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-24:00
    • Opening hours : Week-end 07:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALCATEL CAVI SPA34 km / 21.13 mi ARISTEA SPA22 km / 13.67 mi DRIBLOK SRL22 km / 13.67 mi LA DORIA SPA34 km / 21.13 mi MAURO BENEDETTI SPA2 km / 1.24 mi PAIF SPA17 km / 10.56 mi TIGI ITALIA SRL10 km / 6.21 mi
ANTONIO AMATO & C5 km / 3.11 mi CONDOR SRL34 km / 21.13 mi FIBRE OTTICHE SUD22 km / 13.67 mi MAGALDI INDUSTRIE6 km / 3.73 mi METZELER SPA22 km / 13.67 mi SICUR GLASS SRL14 km / 8.7 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Salerno Est Arechi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MAIORI 20 m2 3 m 15 10 8 10 0
POSITANO 43 m2 3 m 40 16 16 18 30
RAVELLO 43 m2 3 m 35 16 18 18 30
AMALFI 75 m2 3 m 65 26 20 35 30
PAESTUM 75 m2 3 m 65 26 20 35 30
PAESTUM+AMALFI 150 m2 3 m 150 48 48 80 120
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 116 rooms
  • 106 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 96 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 2,425 reviews

Our guest reviews for
Novotel Salerno Est Arechi

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,857 reviews
Michele R. Business - 24/12/2019 Confirmed reviews ALL
« For work and vacation, the Novotel’s Salerno staff always makes my stay a pleasant time! »

Sempre migliore volta dopo volta!

Our hotel has responded to the review
Our hotel has responded to the review

Gentilissimo ospite, La ringraziamo per aver condiviso la Sua esperienza a seguito del suo soggiorno presso il Novotel Salerno Est Arechi. Siamo molto lieti che il soggiorno sia stato piacevole e all'altezza delle Sue aspettative. E' sempre piacevole sapere di avere degli ospiti affezionati che scelgono la nostra struttura per la comodità della posizione, il livello dei servizi offerti e la cortesia e disponibilità del personale. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. Gennaro Esposito Novotel Salerno Est Arechi

Bob D. Families - 22/12/2019 Confirmed reviews ALL
« Good stay. »

Good with a nice suite on top floor. Breakfast was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Gh Business - 15/11/2019 Confirmed reviews ALL
« awful »

dirty, mould around the bath , insects in toilette

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Sergey V. Families - 20/10/2019 Confirmed reviews ALL
« Very good hotel, generally. A breakfast is poor. »

Everything was excellent except breakfast. It's too poor concerning hot meals and doesn't correspond to 4* hotel. It would be better to have different sausages and sunny eggs in addition to omelette, for example.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Anonymous Couples - 08/10/2019 Confirmed reviews ALL
« Interesting place to visit the region »

According to expectations. Good structure, nice people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

C. H. Couples - 02/10/2019 Confirmed reviews ALL
« Perfekt place »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Wafeek Families - 01/10/2019 Confirmed reviews ALL
« Average »

The hotel is ok however the family room was very small, the breakfast buffet was very basic and the taste of food wasn’t that great Hotel is far from everywhere and it was very hard to for us to get around without a car because taxis are rare in this area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Brook S. Couples - 26/09/2019 Confirmed reviews ALL
« The worst hotel I have ever stayed in »

It was appalling. The pillows had blood stains. The carpet had stains. My feet stuck to the floor. The pillows were creased in the middle and lumpy. This hotel shouldn’t be a formulae 1, let alone a Novotel. The general manager and housekeeping manager should be ashamed of themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

P. S. Couples - 04/09/2019 Confirmed reviews ALL
« Not good »

Room cleaning not done Internet bad, low, disconnect continuosly Elevator card doesn’t work properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

R F. Families - 03/09/2019 Confirmed reviews ALL
« The room needs refurbishing »

The suite 616 was.... floor stained which was cleaned... the walls were dirty. Sliding door broken... shower broken... cigarette burn on tv ... toilet continue to run water and maid who literally chased you out of the room early and seemed frustrated that we were in the room at 9am... the hotel staff were friendly and kind .. i stayed for 14 nights in the suite and spent over 3000 for a distressed room. I stayed 2 weeks early in suite 618 and it was clean and tidy. It frustrated me that i spent the same money for a worse room. I did mention this to the staff but they only apologised... novotel you need a refresh the suites!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Victor Y. Families - 31/08/2019 Confirmed reviews ALL
« Disappointed »

Towels were not change. Tray with food ordered at room service was left inside the room, all day Printer at pc didn’t work Breakfast to expensive for the quality given

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Paul N. Families - 28/08/2019 Confirmed reviews ALL
« Some confusion about the pool hours »

Overall stay was as expected (pretty good), although there was some confusion about the pool hours. We were told by the front desk that the pool is open until 8pm. We went to the pool, but one of the other guests warned us that they pool man just shocked the pool with Chlorine, and we should probably not go in. We tried to find out from the staff if it's safe to enter the pool, but they could not positively tell us that it was safe, so we skipped the pool. The next day, we were told that it was actually safe, but at this point we didn't have the time for the pool... Other than that the staff was very pleasant and helpful. Enjoyed our stayed there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Anthony A. Families - 27/08/2019 Confirmed reviews ALL
« Dissappointing »

I am used to the Accor and Novotel brand representing high quality. This hotel is definitely not a. 4 star hotel. I would have to say a 2.5 star at best. It was dirty in the common areas, smelled dank, unfortable beds, safe in room did not work, pool and extra amenities offered were dirty, old, unkempt and the breakfast was in a dining room with filthy chairs and tables and the breakfast offering was poor. The coffee maker did not work in the breakfast area. I had to go the hotel bar to order coffee for my wife and I before heading out and I ended up having to buy breakfast on the road once we left. Unfortunately I am very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Marco E. Families - 15/08/2019 Confirmed reviews ALL
« Pleasant stay, nice staff, nice location, aging hotel »

It was a nice stay with friendly staff and good location. The hotel is now around 10 years old but is not well kept up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

Couples - 12/08/2019 TripAdvisor review
« Absolutely the worst Accor I have ever stayed in. »

I booked the Novotel because I am a Platinum member of Le club Accor and they are always comfortable. Even the budget ibis maintains a high level of comfort. Thus my surprise at the Novotel. The beds were terrible and the property generally of low quality. Even the lift broke down with my wife and I trapped for ten minutes. The only high point was the lovely helpful staff. I just struggle to believe that Accor owns this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Anonymous Families - 06/08/2019 Confirmed reviews ALL
« Family vacation »

Nice hotel among very unpresent location. A lot of traffic from the street side. Railway from behind. We spend 10 days in hotel. All was fine, but nothing catch us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Bex J. Couples - 31/07/2019 Confirmed reviews ALL
« Lovely break away! »

We absolutely loved the suite, bath was incredible and amazing views on our balcony. Room service was also very good! We were very happy with most things at this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Paul Families - 25/07/2019 Confirmed reviews ALL
« We very much enjoyed our stay at the Novotel Salerno Est Arechi. Great breakfasts, great pool, clean rooms and a very helpful staff. »

We had very good experience at the Novotel Salerno Est Arechi. The staff was very helpful and we had no trouble communicating with the staff in English. The breakfast buffet was fantastic and they even provided gluten free options for those in our party that needed them. The pool was great and the rooms were clean. We happened to be there during some very hot weather and it would have been nice if the air conditioning worked a bit better as our room was always a bit on the warm side. We were also quite happy that we had a vehicle as there was very little within walking distance in terms of restaurants or shopping. That said, the free underground parking was a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Mervin D. Families - 23/07/2019 Confirmed reviews ALL
« Clean, comfortable and friendly staff »

Nothing to complain. From office was great, young lady took time to explain the area around and suggested places to visit. Always willing to help. The most important thing in hospitality. Serve with a smile. Breakfast was great and kids loved the pool. Overall a great experience as always from Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

Mus'ab M. Business - 15/07/2019 Confirmed reviews ALL
« July-2019 Visit to KW »

It was fine but not like before, it seems the hotel was full this time and the guys are panic with that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gennaro Esposito Novotel Salerno Est Arechi

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