ibis Gurgaon Golf Course Road 3 stars

Customer review rating (ALL Rating) 4.1/5 692 reviews

Block 1 Sector 53, Golf Course Road, 122002 GURGAON, India

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Multiple recreational activities such as Badminton & Cricket available

  • Exclusive experiences for our Japanese guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Gurgaon Golf Course Road

Block 1 Sector 53, Golf Course Road
122002 GURGAON
India

GPS:28.441334, 77.101753

Telephone +91 124 475 5000

Fax +91 124 475 5222

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

RESTAURANT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink & quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 72 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Well-designed rooms with an ergonomic work area and a LED HD TV. It comes with blackout curtains, a safety deposit box, and tea and coffee amenities along with a minibar. En-suite a smart pod bathroom. The Sweet Bed makes it a comfortable space to be in.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  692 reviews

TripAdvisor Rating  4.5/5  2,291 reviews

Cooperative staff & Excellent service!

TripAdvisor rating 5.0/5

PragatiM1501 Business - TripAdvisor review

I am writing this review after a comfortable stay of 8 days. The staff at IBIS ,Golf course road, is extremely sweet and very cooperative Special mention of the staff- Ms.Jyoti, Ms.Kiran & Ms.Puii who have been very courteous and taken care of us during our meals with a smile at their restaurant ,SpiceIt :) Restaurant wouldn't be the same for us without them happily serving us ! Thanks to the kind staff for ensuring we enjoy the restaurant services and to IBIS management for providing a comfortable stay. Looking forward to more happy days of stay at IBIS.

Nice service and ambiance

TripAdvisor rating 5.0/5

Adithkary Friends getaway - TripAdvisor review

This is my second visit in this hotel and i have to say this hotel hospitality is very excellent staff is to coperative and i have to mention one name of this hotel employee is jyoti chauhan she always ready to help me whenever i need any help ,and breakfast lunch dinner was to good . My stay was too comfortable .I would Like to stay again , thank you to all the staff for making me feel comfortable . Thank you jyoti you are really helpful 😊😊

Decent Stay

Customer review rating 4.0/5

Anuj G. Business - Confirmed reviews ALL

The room's floor was a bit dusty and some of the requests took a while to get addressed. Apart from this, the stay was alright.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Gurgaon Golf Course Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Abhishek Pasricha General Manager

Disappointing and dissatisfied experience

Customer review rating 0.5/5

Gurvinder S. J. Families - Confirmed reviews ALL

Gurvinder Singh J. 1/5 2 days ago on Google We booked 2 double rooms online for 2 adults and 2 kids. We were very disappointed with reception service, and our experience was distressing as we had early morning overseas flight to catch. On arrival first the lady at reception told us they couldn't give us inter connected rooms. Finally, after some time and talk they agreed to give us interconnecting room. Eventually kids were happy. After that, a new scenario which I have experienced first time. After check in, our driver waited outside the hotel for someone to assist him with parking. Later the parking security guy told driver that parking is full. I came down to speak at the reception what the issue is. Reception lady told me parking is full. WTF we booked 2 rooms and IBIS has no parking space. I requested DM's contact number and intially they refused to provide that. After 2.5 hours from the check in, Head chef on duty as DM Subodh came and solved the issue. Subodh and his kitchen teams cooks good food though. In nut shell, IBIS Gurgaon Golf road you guys won't see us again.👎

Dear Mr. J., Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Abhishek Pasricha General Manager

Service

TripAdvisor rating 4.0/5

Shammusudhakar Business - TripAdvisor review

Stay was great. friendly hotel staff rooms were neat &clean. Food was excellent.except More spread on the buffet. Darshan from the security was of great help and was very courteous. Looking forward to stay again.

Dear Mr. Sudhakar, The team here really puts in a lot of efforts to ensure our patrons like you have a great experience. We are really thrilled to read your review and thank you for taking the time and appreciating our efforts and hospitality. I am glad that Darshan looked after you well. He is super delighted to see your review. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. We look forward to welcome you back soon. We are looking forward to see you soon! Warm Regards, Abhishek Pasricha General Manager

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Other web-users rate our hotel

  • 230 reviews 9.7/10 Location
  • 534 reviews 6/10 Room
  • 1,305 reviews 9.1/10 Service
  • 19 reviews 7.8/10 WiFi
  • 254 reviews 8/10 Cleanliness
  • 204 reviews 1.7/10 Comfort
  • 151 reviews 6.9/10 Breakfast
  • 22 reviews 9.3/10 Bar

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