ibis budget Birmingham Airport - NEC 2 stars

Customer review rating 4.1/5 8,542 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Birmingham Airport - NEC
See on a map
+ 10 Services

Hotel extras

  • Free SkyRail from Birmingham Station to the Airport

  • Walking distance to Birmingham International Train station

  • The Hub Lounge restaurant features brasserie-style cuisine

  • Unlimited continental buffet breakfast available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Snack & beverage machinePaying
Information message

Hotel location

ibis budget Birmingham Airport - NEC

Ambassador Road
Birmingham International Airport
Solihull
B263QL
birmingham
united kingdom

Tel: +441217805858

Fax: (+44)01217805860

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL APT At 0.32km / 0.2 miles

  • By plane

    Birmingham International Airport At 0.1km / 0.06 miles

  • By car

    M42 JUNCTION 6 At 3.22km / 2 miles

  • By train

    B HAM INTERNATIONAL At 2.41km / 1.5 miles

  • By train

    Birmingham Inter.Railway Station At 0.1km / 0.06 miles

GPS :52.452049, -1.730731

Our accommodations

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

PIZZERIA

Type of cuisine: Barbecue

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis budget Birmingham Airport - NEC

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,542 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,038 reviews

Another good stay!

Customer review rating 4.1/5

Anonymous Couples - 27/03/2020 Confirmed reviews ALL

Given the Covid virus, the hotel did very well. Breakfast was not up to its usual standards but why should it be? The catering team still managed the home made Yoghurt, fruit salad and guacamole. Excellent! Staff were polite and pleasant as ever!

Dear MICHAEL Y., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Helpfully staff

Customer review rating 4.1/5

David Couples - 23/03/2020 Confirmed reviews ALL

Arrived back from holiday early in morning. Staff were brilliant especially Kamal.

Dear DAVID W., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Unsatisfactory stay at this hotel

Customer review rating 4.1/5

Maureen T. Couples - 23/03/2020 Confirmed reviews ALL

We arrived late after a tiring day travelling from abroad. At check in we were told that due to Corona virus there would be no cooked breakfast (ordered and paid for). We were told to collect a prepacked continental breakfast from the dining room the following morning to eat in the room (no chairs). In the room there were no tea and coffee making facilities. These were available on Floor 1. We were on Floor 6. The room itself was basic - not carpeted. There was no distinct bathroom. There was a separate lavatory, a small shower cubicle and a hand basin in the bedroom itself. Breakfast next morning consisted of two croissant and a bun, with Nutella and Marmite and a rather aged apple. On the positive side, the room was very clean, the bed was comfortable and the towels were fluffy. My son stayed on the same night at the Radisson Blu hotel at Stansted airport. He had a large comfortable room with a full English breakfast for only £12 more.

Dear MAUREEN T., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As your stay followed government instructions to close all food and beverage outlets we had no alternative at less tan 12 hours notice to comply with the offering we had. I am aware that some Hotels did not follow the guidelines and may have offered something different. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager
Customer review rating 4.1/5

Gareth D. Couples - 21/03/2020 Confirmed reviews ALL

Did not realise it was budget at the price I paid you cant say it was cheap and cheerful how ever it was clean but that's all you can say

Dear GARETH d., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager

Well located

Customer review rating 4.1/5

Kevin O. Couples - 21/03/2020 Confirmed reviews ALL

Clean hotel perfect for when you got a early flight

Dear Kevin o., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

A good visit ... very comfortable

Customer review rating 4.1/5

Malcolm Solo - 18/03/2020 Confirmed reviews ALL

I only stayed for one night, needing simple accommodation for a very early departure. This ticked my boxes ... and more; the room was quiet, clean and comfortable, especially the bed.

Dear Malcolm G., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Enjoyable stay. Understable staff.

Customer review rating 4.1/5

Dr F. I. Couples - 18/03/2020 Confirmed reviews ALL

Ideal location for us when we travel abroad. Staff are very helpful. Once they learnt that I am a blue badge holder and saw me entering the hotel in a chair assisted they allocated us in adapted comfortable room otherwise I couldn't have managed without. Thanks

Dear Dr I., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Not bad for the price - all about location to the airport

Customer review rating 4.1/5

Anonymous Friends - 17/03/2020 Confirmed reviews ALL

The rooms are miniscule, but the price is reasonable. The location to the airport is what you're paying for and it doesn't disappoint. What did dissapointed was being lectured by the bar man (possibly the manager at the time) about having a second pint of lager before my 9am flight. He was condescending and very presumptuous.

Dear JAMES C., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager

Excellent location

Customer review rating 4.1/5

Sue Friends - 17/03/2020 Confirmed reviews ALL

My stay was somewhat coloured by the fact that my onward journey was cancelled. However I had no issues with my stay, apart from the fact there was no refreshment facilities in the room.

Dear SUSAN A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

well located , room awful, reception lovely food good and hot breakfast was cold and over cooked

Customer review rating 4.1/5

N P. Friends - 17/03/2020 Confirmed reviews ALL

nice entrance and decor overall rooms very disappointing very small and bed uncomfortable , ibis needs to get beds sorted the mattress was thin and lumpy and did not sleep the toilet cubicle was that small you could pop your head out of door . not what we expected . we know it is a budget airport hotel but the rooms were a let down the bar meal was lovely and hot and staff were friendly but the breakfast was awful, bacon was over cooked and all food was cold . overall will not stay again here but happy in IBIS chain stayed several times elsewhere in past with no issues at all. shame

Dear PAUL p., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Clean & tidy

Customer review rating 4.1/5

Roberto Solo - 17/03/2020 Confirmed reviews ALL

Excellent location. Clean & tidy BUT there was not a cup or a kettle !

Dear ROBERT E., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Perfect in difficult circumstances

Customer review rating 4.1/5

Ray Friends - 17/03/2020 Confirmed reviews ALL

2 night stay with friends. We intended going to Photography Show at NEC but it was cancelled a few days before. Hotel rooms were non cancelable (we were happy to accept that fact at time of booking) so we decided to stay at hotel and do stuff in the area anyway despite a 7.5 hour drive (flights cancelled due to Flybe collapse). The staff were great despite the hotel being eerily quiet do to many cancellations / no shows as a result of Covid19 and fact the Photography Show was cancelled and Birmingham Airport was particularly quiet due to Flybe situation. Great standard of breakfast for price paid. Rooms basic but perfectly functional and very clean. Really can’t ask for more.

Dear RAYMOND M., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager
Customer review rating 4.1/5

Karenne W. Solo - 16/03/2020 Confirmed reviews ALL

Great place to stay when having an early flight

Dear KAEIENNE W., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Good location small well appointed clean room

Customer review rating 4.1/5

Roderick S. Couples - 16/03/2020 Confirmed reviews ALL

Good convenient

Dear RODERICK S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Perfect location close to NEC.

Customer review rating 4.1/5

Helen Friends - 16/03/2020 Confirmed reviews ALL

Location next to NEC, quick check in and out, good breakfast. Beds comfy. Good value for money though if located elsewhere should expect lower prices.

Dear HELENE V., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Pleasant, comfortable and enjoyable. Excellent staff.

Customer review rating 4.1/5

Nigel S. Business - 16/03/2020 Confirmed reviews ALL

Pleasant, efficient and value for money.

Dear NIGEL S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Cheap stay - few glitches with room key

Customer review rating 4.1/5

N. J. Couples - 15/03/2020 Confirmed reviews ALL

We booked well in advance & got a very cheap price for a basic room. We had to get our key 3 times before it actually worked! The rooms are very basic, the TV is small but with standard English channels. The bed was comfortable for one night. Tea & Coffee room on the first floor. This is a perfectly adequate hotel room if you are staying the night before an early flight out of Birmingham.

Dear JACKSON N., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Small room, good location

Customer review rating 4.1/5

Tiegan Friends - 15/03/2020 Confirmed reviews ALL

Good stay, comfy bed just a very small room

Dear TIEGAN S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Great location but the rooms weren’t great

Customer review rating 4.1/5

Emer Solo - 14/03/2020 Confirmed reviews ALL

The hotel was clean with very friendly staff. Although it was a buffet hotel the room was more basic then expected.

Dear EMER P., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Basically clean

Customer review rating 4.1/5

Louise Business - 13/03/2020 Confirmed reviews ALL

Budget hotel description is accurate. The room was clean but felt like student accommodation. Very hard bed. No point checking in online ahead of arrival made no difference at all still had to queue.

Dear Louise D., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby