Sofitel Guarujá Jequitimar
Sofitel Guarujá Jequitimar 5 stars
Customer review rating (ALL Rating)
4.4/5
4,426 reviews
ALLSAFE approved hotel
Description
Hotel extras
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On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island
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Bar area with happy hour in a modern and sophisticated environment
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Car Park with 500 spaces and valet on-site
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Hotel in Guarujá with pool bar area and view of Pernambuco Beach
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Large indoor and outdoor convention centre, with 6000m²
Hotel location
Sofitel Guarujá Jequitimar
Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil
Telephone +55 13 2104-2000
Contact email
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RIO DE JANEIRO - GUARUJA:
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RIO DE JANEIRO - SANTOS:
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SAO PAULO- GUARUJA:
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By plane
CONGONHAS AIRPORT At 80km / 49.71 miles
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By plane
DE GUARULHOS At 150km / 93.21 miles - Shuttle paying
GPS:-23.970838, -46.187973
Companies
- CARBOCLORO 20 km / 12.43 mi
- PORTO DE SANTOS 30 km / 18.64 mi
- USIMINAS 20 km / 12.43 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
RESTAURANTE BRISA
National and international haute cuisine is served at the Brisa Restaurant in the form of a delicious, varied buffet prepared by French chef Patrick Ferry. Monday to Friday, 7am to 10:30am and 12:30pm to 4pm. Weekends and public holidays, 7am to 11am
RESTAURANTE LES ÉPICES
The traditionally French Les Épices Restaurant offers a refined menu and a wine list featuring highly prestigious and award-winning wines. Open 8pm to 11pm.
RESTAURANTE MAR CASADO
Enjoy a menu specializing in fresh seafood while admiring the views from the seafront at the Mar Casado Restaurant. Open 1pm to 4pm.
L'EAU VIVE BAR
Enjoy relaxing moments in a modern and sophisticated environment and drinks inspired by seasonal trends at the L'Eau Vive Bar. Open 9am to 1am.
L'EAU VIVE
L´Eau Vive Lobby Bar has a modern, yet sophisticated and elegant atmosphere. Enjoy spending time at the pool bar whilst sampling delicious snacks and your favorite drink.
POOL BAR
Breakfast Non contractual photo
Pool
Fun for all the family in our pool, which also boasts a pool bar and a children's area, in addition to hosting the most entertaining activities throughout the year.
Fitness center Non contractual photo
The hotel is proud to be partnered by Companhia Athletica, one of the country's biggest health club chains. Guests have access to world-class, state-of-the-art equipment such as Life Fitness running machines and exercise bikes, as well as expert trainers.
Non contractual photo
So SPA with L'Occitane provides a welcoming and elegant ambience looking out to sea. Pamper yourself with a full range of beauty treatments and emerge feeling revitalized and bursting with energy.
Our accommodation(s)
The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements. Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.
Deluxe Room: 1 king-size bed, balcony, seafront, central wing, free WIFI.
Deluxe Room: 2 single-size beds, balcony, seafront, central, free WIFI.
Room Office - Apartment without bed adapted as an office Non contractual photo
- Max. number of persons: 2
Our guest reviews
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
Manque de personnel
Monsieur D., Bonjour! Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Sofitel Guarujá Jequitimar. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Sofitel Hotels & Resorts sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Márcia Miranda Directeur de l’hôtel Sofitel Guarujá Jequitimar
Customer review rating 5.0/5
Leonard A. Couples - Confirmed reviews ALL
The 4rd time there and it is excellent
Dear Leonard Eloy A., We very much appreciate your comments regarding your stay at the Sofitel Guarujá Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
Customer review rating 1.5/5
Trishul M. Business - Confirmed reviews ALL
The hotel badly needs a refurbishment . Rooms are poor, bathrooms are badly in need of an upgrade . Service is very slow . The location and view are excellent but the hotel is of a very poor standard
Dear Trishul M., Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
TripAdvisor rating 2.0/5
jnha TripAdvisor review
The hotel is operating well below the level such a hotel should feature. Sofitel is expected to be a luxury brand of Accor hotels and many yhings were terribly disappointing. Some examples: - the furniture is in bad shape - more than one hour waiting for a simple room service order (a glass of cold milk and a pot of hot water) - no towels and no water in the fitness center (otherwise well equipped) - at check-in they do not say what half-board plan means at this hotel (breakfast and lunch, which is a bit surprising when check-in is at 4pm and check-out at 12 noon... ) - at dinner (which is not included in the half-board scheme), no "à la carte" options. The guests have no choice but a three-course menu at a fixed price. - we asked for a cocktail at dinner time, but even though the bar is just a flight of stairs down, our request was flatly denied - at breakfast (buffet style, included in the half-board plan), i asked an expresso coffee, and I was told it would be charged separately. - we had only one bathrobe in our suite. We asked for a second one, it took more than one hour and a half to be delivered... - the bathroom amenities were very minimal As a conclusion, the hotel did not meet our expectations. I've stayed in Sofitel hotels in various countries and this one is clearly the worst one I've ever seen.
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Always a pleasure to stay at this property
Dear Joseph F., We very much appreciate your comments regarding your stay at the Sofitel Guarujá Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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