ibis Sydney King Street Wharf Hotel 3 stars

Customer review rating 4.1/5 5,299 reviews

ALLSAFE approved hotel

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ibis Sydney King Street Wharf
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+ 11 Services

Hotel extras

Due to unforeseen circumstances, all food and beverage options are currently suspended including breakfast. We encourage you to use local food delivery services during your stay.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • 1 bar(s)
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • Copy/print service available

Hotel location

ibis Sydney King Street Wharf

22 Shelley Street
King Street Wharf
2000 sydney
australia

Tel: +61280450000

Fax: (+61)2/82430777

Check-in from 14h00

Check out up to 11h00

  • WYNYARD STATION :  CITY CIRCLE WYNYARD STATION

  • By plane

    KINGSFORD SMITH SYD At 16km / 9.94 miles

  • By boat

    KING STREET WHARF At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 2km / 1 miles

  • By train

    WYNYARD STATION At 0.4km / 0.25 miles

GPS :-33.86679, 151.20256

Companies

  • ALLIANZ 0.1 km / 0.06 mi
  • AMERICAN EXPRESS 0.1 km / 0.06 mi
  • BT 0.1 km / 0.06 mi
  • KPMG 0.3 km / 0.19 mi
  • MACQUARIE BANK 0.1 km / 0.06 mi
  • MORGAN STANLEY 1.1 km / 0.68 mi
  • PWC 0.3 km / 0.19 mi
  • ST GEORGE 0.3 km / 0.19 mi
  • WESTPAC 0.1 km / 0.06 mi
Companies

Our accommodation(s)

Offering Standard and Superior accommodation options, ibis Sydney King Street Wharf provides all that is needed for a great stay. The hotel's 91 compact and contemporary rooms feature comfortable bedding, a modern ensuite, 43 inch smart TV, WiFi, air conditioning and mini bar fridge.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 10 m² / 108 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room 1 Queen Bed & Chaise

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

Lot 51

Non contractual photo

Lot 51 offers à la carte takeaway breakfast in a casual atmosphere. Bar Lounge is the perfect place to try a range of wines and bottled beers.

Our guest reviews for
ibis Sydney King Street Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,299 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,280 reviews

Good location, basic but clean

Customer review rating 4.0/5

Anonymous Business - 21/02/2021 Confirmed reviews ALL

I chose the Ibis as it was closest to my office in King Street Wharf and as I had a foot injury needed to not have to walk far. The hotel was quite basic, small room with no real additional amenities but had everything I needed for a one night stay. It was clean, with a comfortable bed and surprisingly quiet with little to no street noise. Would stay here again for a 1 night stay, any longer I'd look elsewhere.

Dear James , Thank you for your review. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. I am glad that overall you had a comfortable stay. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Great Stay

Customer review rating 5.0/5

Brian Couples - 19/02/2021 Confirmed reviews ALL

The hotel facilities met our expectations in spite of the renovations. But, it was the staff, especially Victoria on the front desk, who made our stay memorable. She made us feel so welcome and went beyond the usual level of service. A truly 11 out of 10 experience. Thank you Victoria.

Dear Brian, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will make sure to share your comments with the concerned team member. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao ibis Sydney King Street Wharf team

Convenient

Customer review rating 4.0/5

Mary J. Friends - 16/02/2021 Confirmed reviews ALL

Friendly and hospitable staff, compact rooms, very practical and convenient location

Dear Mary, Thank you for being a loyalty member with Accor Hotels and for taking your time to leave a review! I am pleased to see that you enjoyed your stay here with us and we hope to welcome you back again soon! Kind Regards, Emil Backstrom Assistant Manager

Modern, staff very welcoming

Customer review rating 4.5/5

Tracey H. Families - 15/02/2021 Confirmed reviews ALL

First stay at this hotel (Accor plus member) I was treated with a bottle of wine upon arrival which was really appreciated and necessary on a Friday night!! I only get treated like that at other Accor Hotels for special occasions, not just because I had a mother and daughter trip away Will be back

Dear Tracey, Thank you for being a loyalty member with Accor Hotels and for taking your time to leave a review! I am pleased to see that you had an enjoyable stay here with us and that we were able to take good care of you. I will make sure to share your comments with the team as I am sure they will be pleased to hear the kind words you have said about them. We hope to welcome you back again in the future! Kind Regards, Emil Backstrom Assistant Manager

Great stay

Customer review rating 5.0/5

Robyn G. Solo - 14/02/2021 Confirmed reviews ALL

Good location with lovely staff, bought as a red hot room so unbeatable price

Dear Robyn, Thank you for being a loyalty member with Accor Hotels and for taking your time to leave a review! I am pleased to see that you enjoyed your stay here with us and that you were able to get such a great deal with your membership. I hope to welcome you back again soon with us! Kind Regards, Emil Backstrom Assistant Manager

Great Stay

Customer review rating 5.0/5

Christina G. Business - 13/02/2021 Confirmed reviews ALL

Wonderful location, wonderful staff and extremely comfortable bed!

Dear Christina, Thank you for being a loyalty member with Accor Hotels and for taking your time to leave a review! I am pleased to hear that you had a great stay here with us and that you found our hotel clean & our staff friendly. We hope to be able to welcome you back again soon! Kind Regards, Emil Backstrom Assistant Manager

Location, location, location

Customer review rating 5.0/5

Stephen S. Business - 12/02/2021 Confirmed reviews ALL

Well positioned, close to Darling Harbour and the CBD without the usual price tag.

Dear Stephen, Thank you very much for your review of your recent stay! We are so pleased that you enjoyed our location and hope to see you again soon. Kind regards, Sarah Driver Operations Manager
Customer review rating 4.0/5

Anonymous Couples - 08/02/2021 Confirmed reviews ALL

It was okay

Dear Afaf, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. We do hope that we will be able to reopen our café and bar very soon, and that you will be able to enjoy this facility on your next stay! Sincerely, Sarah Driver Operations Manager

Pleasant Business Trip

Customer review rating 4.5/5

Tony I. Business - 07/02/2021 Confirmed reviews ALL

Great service and handling of Covid restrictions

Dear Anthony, Thank you for being a loyalty member with Accor Hotels and for taking your time to leave a review! I am glad that you had a pleasant stay here with us and that the implemented ALLSAFE elevated hygiene and prevention guidelines was up to your standard. We hope to welcome you back again soon. Kind Regards, Emil Backstrom Assistant Manager

Well cared for at a difficult time

Customer review rating 4.5/5

Matthew R. Couples - 06/02/2021 Confirmed reviews ALL

The Ibis Sydney- Kings Wharf team were brilliant, caring and attentive to our needs. After lockdown and in torrential rain arriving in Sydney from Tasmania was a daunting experience. The team at the Ibis were excellent. I cannot thanks them enough.

Dear Matthew , Thank you for being a loyalty member with Accor Hotels and thank you so much for your wonderful comments. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Well located

Customer review rating 5.0/5

John R. &. M. M. Families - 02/02/2021 Confirmed reviews ALL

Our experience was amazing !! The service we received from Victoria was exceptional ! Victoria went above and beyond to accommodate our needs. I have not had that type of service from anyone one in a long time !! So it was really nice to have. So thank you will definitely be back.

Dear John & Michelle, Thank you so very much for your wonderful comments and your praise of Victoria. I have forwarded your review through to her and I know she will be thrilled that she was able to make your stay so special! We hope that we will se you again very soon. Warm regards, Sarah Driver Operations Manager

Left in the middle of the night because of the discomfort of the room

Customer review rating 0.5/5

Mary R. Couples - 26/01/2021 Confirmed reviews ALL

Check-in was fine however from my many years of experience with Accor, I know that its an initiative to showcase the hotels available and to improve future stays. I left in the middle of the night because I couldn't get comfortable in the room that we were staying in. It was unbelievably tiny and claustrophobic, the bed was very uncomfortable and hard to sleep on and the air conditioning seemed to not be working properly. The refrigerator was broken and unlike the usual generous room nibblies, this time there wasn't any. There also wasn't any restaurant available nor was there any room service. I understand this is precautionary because of covid, but i believe I wasted my complimentary night with my husband not having being able to get away together for a very long time. The Accor membership hasn't had any real value and my thoughts were to not waste my money for the coming membership because it really doesn't offer anything of real value especially after this experience. The ibis as far as I could tell wasn't full and I'm sure they could of showcased the hotel better by giving a better room, which was offered by the service desk as I was checking out at 2.30-3.00am. I didn't feel any different to any other person using the Ibis as I would normally as an Accor member. Your time is appreciated. Mary

Dear Mary, Thank you for your time on the phone earlier today. As discussed I will keep you updated as soon as I hear back from member services. We appreciate you taking your time to leave a review and it is our hope to be able to welcome you back again in the future! Kind Regards, Emil Backstrom Assistant Manager

Great staff

Customer review rating 5.0/5

Guy B. Business - 25/01/2021 Confirmed reviews ALL

The front of house staff are fantastic and I look forward to checking in.

Dear Guy B., Thank you for being a loyalty member with Accor Hotels and thank you for the great score. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Great location, good clean rooms

Customer review rating 4.5/5

Anonymous Couples - 19/01/2021 Confirmed reviews ALL

Quite nice actually.

Dear Brett D., We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. I am glad that you enjoyed your stay and we hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Disappointing

Customer review rating 2.0/5

Sam Couples - 14/01/2021 Confirmed reviews ALL

The rooms where very small and the bathroom was tiny. Only one lift was in operation. We where not told when we booked that the eating facilities in the hotel where closed. There was an issue with parking and it being included. I would not stay here again.

Dear Samantha, Thank you for taking your time to leave a review! I am very sorry to see that your stay with us were disappointing. Unfortunately due to Covid-19 our Food & Beverage outlet is closed and have been since March 2020. I will make sure to speak with all of our team and remind them how important it is that we inform all of our guests about their stay before they arrive to the hotel. I am sorry that you were not informed before arriving to us and it is our hope to be able to welcome you back again in the future when we have our Food & Beverage outlet up and running again. Kind Regards, Emil Backstrom Assistant Manager

Very friendly and helpful staff.

Customer review rating 4.0/5

George Solo - 31/12/2020 Confirmed reviews ALL

The Hotel is in a good location to access Darling Harbour and Barangaroo precincts. Rooms rather small but adequate. Extremely friendly and helpful staff.

Dear George, Thank you for taking your time to leave a review! I am pleased to see that you enjoyed your stay here with us and that you found our staff friendly and helpful. We hope to welcome you back again soon! Kind Regards, Emil Backstrom Assistant Manager

Great Service

Customer review rating 5.0/5

J. Q. Couples - 21/12/2020 Confirmed reviews ALL

Friendly Staff and a great room. Very happy with our stay.

Awesome staff

Customer review rating 5.0/5

Guy B. Business - 21/12/2020 Confirmed reviews ALL

I stayed a number of times and the staff were absolutely fantastic.

Good location, clean, friendly staff

Customer review rating 5.0/5

Borislav Business - 19/12/2020 Confirmed reviews ALL

Wonderful on Darling harbour

Convenient location for business travel

Customer review rating 4.0/5

Lisa Business - 17/12/2020 Confirmed reviews ALL

The stay was fine except I forgot why I don't typically stay here - no blackout curtains means a stupid o'clock wakeup with daylight streaming in through the blinds.

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