Mercure Siracusa Prometeo 4 stars

Customer review rating 4.5/5 704 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Siracusa Prometeo
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+ 21 Services

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Siracusa Prometeo

Viale Teracati 20
96100
siracusa
italy

Tel: +390931464646

Fax: (+39)0931/461616

Check-in from 14h00

Check out up to 12h00

  • CATANIA AIRPORT :  INTERBUS SIRACUSA

  • By plane

    CATANIA FONTANAROSSA At 55km / 34.18 miles

  • By train

    ST FERROVIARIA DI SIRACUSA At 1.5km / 0.93 miles

GPS :37.0761, 15.281811

Companies

  • ENI AGIP 7.0 km / 4.35 mi
  • ERG 7.0 km / 4.35 mi
  • ESSO 7.0 km / 4.35 mi
  • INDA 1.0 km / 0.62 mi
  • ISAB 7.0 km / 4.35 mi
  • ISTITUTO SCIENZE CRIMINALI 1.0 km / 0.62 mi
  • SYNDIAL 7.0 km / 4.35 mi
Companies

Your meetings and events

With Wi-Fi access, our 3 meeting rooms are naturally-lit, comfortable and well-equipped, and can accommodate up to 120 people. You event is guaranteed success.

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

93 air-conditioned rooms with LCD satellite TV, safe, minibar, ADSL Internet connection and telephone. Executive Rooms have a whirlpool bath and hydromassage shower.

Standard rooms with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 2 Single beds

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive room with 1 double bed

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room with Double Bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

PANORAMIC RESTAURANT

Type of cuisine: Mediterranean

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

Dinner

20:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR AGORÀ

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DIONISIO LOUNGE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Siracusa Prometeo

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

704 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,402 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good

Customer review rating 4.5/5

Godfrey Z. Couples - 11/09/2020 Confirmed reviews ALL

Helpfull staff, the guy that was duty at reception on the saturday night 5/9/20 managed to get my mobile back after I left it in the taxi that we got from Ortigia. Good breakfast and good service especially from Lucia, she is very good at her job.

Lovely stay

Customer review rating 4.5/5

Giada Families - 24/08/2020 Confirmed reviews ALL

Very nice and professional staff. This made my stay pleasant

Customer review rating 4.5/5

Anonymous Couples - 08/08/2020 Confirmed reviews ALL

Breakfast was very good and people in charge of breakfast service were very friendly and efficient. However, there were some problems with the bathroom supplies in our room: no water glasses avalable, no tissues in tissue holder and had to ask for toilet paper (only 1 roll in toilet) to be replaced. The people at the registration front desk also lacked a sense of welcome and warmth and did not ask at the end of our 2 day stay how it went and if everything was OK. In every other hotel we stayed in Sicily during our stay they all asked this and enquired if we enjoyed our stay and where we were going next. Front desk was also over officiuos in asking for my wifes passport (she is French) when I told them I would give it to them later since she was parking the car. Barely 5 minutes later we received an insistant call from someone at the front desk asking for the passport when we were barely 3-5 minutes in the room.

Courteous and well-informed staff

Customer review rating 4.5/5

Marc C. Couples - 02/03/2020 Confirmed reviews ALL

We arrived late at night and the desk clerk was welcoming and helpful.

Excellent hospitality

Customer review rating 4.5/5

Randy K. Couples - 18/02/2020 Confirmed reviews ALL

Stayed as a couple for a leisure trip. Archaeological site across the road. Castel was an easy drive away. Room was clean and comfortable. Staff were helpful. Breakfast was really good and with a view. Older fellow showed us the way to the outside terrace. We guessed he was owner.

Sightseeing in Siracusa

Customer review rating 4.5/5

Jerzy Couples - 20/11/2019 Confirmed reviews ALL

Good hotel, friendly personel, recommend.

Efficient reception and good sound insulation

Customer review rating 4.5/5

Kristina Friends - 22/10/2019 Confirmed reviews ALL

I was really pleased with my stay at the Mercure Siracusa Prometeo. The room was clean, well set up and quiet despite the fact it was on the first floor and overlooking a rather busy road. The reception staff was very efficient, helpful and forthcoming. I would definitely stay here again in case I returned to Siracusa.

Central, clean, comfortable and quiet hotel

Customer review rating 4.5/5

Heather Couples - 11/10/2019 Confirmed reviews ALL

Enjoyed it. Great location. Great staff

Wonderful modern hotel.

Customer review rating 4.5/5

Roy F. Couples - 08/10/2019 Confirmed reviews ALL

When we arrived our luggage was lost by Aliatalia Airlines for two days with no real regret from them. Your front desk staff were very accomadating to help us by giving us tooth brush etc. Clean and efficiently run with nice rooms. Bright spacious areas to relax in.

Excellent staff, spacious room, lovely quiet pool with a superb view.

Customer review rating 4.5/5

Robert M. Couples - 26/09/2019 Confirmed reviews ALL

Excellent staff, spacious room, lovely quiet pool with a superb view. Room allocation on arrival not as satisfactory, however swiftly dealt with by the team. Pool bar staff where particularly helpful and attentive, with a smile. Housekeeping excellent. Reception staff went out of their way to find bubble wrap for us to take our momento’s home. Food was disappointing for us, (pool bar menu only, not breakfast or dinner as we did not dine at those times) with a lack of choice and also a lot of frozen items (as a positive these frozen items were identified on the menu). We took our own towels for the pool as the hotel charges €3 per towel. As we dined late in Ortigia/Siracusa it was inconvenient to have to rush back before 11pm to ensure we got ice for our room. Location was ok for us as we enjoy walking.

Great location, friendly staff, delicious food.

Customer review rating 4.5/5

Jan V. Couples - 26/09/2019 Confirmed reviews ALL

This was our second holiday in Siracusa at this hotel. If is just across the road from from the archeological site and 20 mins walk into Ortigia. The rooftop restaurant and bar are next to the outdoor pool with views over the city. There are cafes and restaurants just around the corner and Ortigia is a must for sightseeing, bars and eating out. We walked to Ortigia most days, enjoyed a boat trip to the caves, watched the sun go down at the old port, took the train to Ragusa and enjoyed several cocktails in the rooftop bar. Staff are extremely helpful and friendly. Breakfast is amazing with a huge choice of hot and cold food, pastries, cakes, fresh friend even almond or lemon granite. Special thanks to Andrea, Dario and Salvo!! Ci vediamo!!

Mercure hotel was just ok

Customer review rating 4.5/5

Anonymous Couples - 22/09/2019 Confirmed reviews ALL

We stayed just for 4 nights I was just ok nothing special nothing to make me come back

Brief Break

Customer review rating 4.5/5

Anonymous Couples - 17/09/2019 Confirmed reviews ALL

excellent

A great base for discovering Siracusa/Ortigia

Customer review rating 4.5/5

Dr S. A. Couples - 14/09/2019 Confirmed reviews ALL

This is the third year that we have used this hotel and we return because the hotel offers a clean and reliable base for visitors. The staff are helpful and attentive without being intrusive. A great experience. Many thanks Team.

Comfortable, efficient and relaxing hotel

Customer review rating 4.5/5

Patricia Couples - 08/09/2019 Confirmed reviews ALL

We found ourselves able to relax in comfort in between busy sightseeing in Syracusa. Staff were welcoming, bedroom was very comfortable and well equipped. Unfortunately the weather prevented us using the outdoor swimming pool. Dinner on our first night was excellent. Ideal situation for visiting the Greek Theatre and Neapolis

Perfect city break

TripAdvisor rating 4.5/5

Joanna_KM2013 Family - 27/06/2019 TripAdvisor review

Nice staff, Big choices for breakfast The location is very convenient- next to the Greco Theatre and close to the bus taking tourists to all touristic attractions and Ortigia island for only 1 euro. The hotel has free parking and garage for 7 euro per day

Nice city hotel

Customer review rating 4.5/5

Joanna Families - 26/06/2019 Confirmed reviews ALL

Very good location Nice breakfast Good service Clean Free parking What else do you need?

Great location, facilities and service

Customer review rating 4.5/5

Paul Families - 07/06/2019 Confirmed reviews ALL

Very friendly and helpful people in every engagement we had. Local advice and recommendations offered without even having to ask. Great locations with easy access to all main sights. Easy parking. Great breakfast.

Does the job but only just

Customer review rating 4.5/5

Paul_in_melb Couples - 05/06/2019 Confirmed reviews ALL

Hotel is a 20-30 min walk to Ortigia Island. Rob was clean, bed was a bit too firm and was generally unappealing. Reception staff were very pleasant as were the breakfast and bar staff. Pool was quite nice except for the really loud pool filter gurgling and the €6 fee for two pool towels. I’ve never ever experienced a pool towel fee before and I stay in hotels 100 nights a year. The breakfast area was way too small.

Dear Customer Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But the price paid for the use of towels is to limit an exaggerated use as happened punctually in the past years. This action is aimed at safeguarding our planet not to speculate We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

Clean rooms and friendly staff

Customer review rating 4.5/5

Sandy B. Friends - 05/06/2019 Confirmed reviews ALL

Good, well situated, all I needed for short stay.

Our most recent 20 reviews

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