WIFI/Internet Access- Range of spa and leisure facilities
- 10 well-equipped meeting rooms
- Spacious rooms with air conditioning
- 9-minute drive from Pertamina Golf Course
- 16-minute drive from Sepinggan Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking (Paying)
- Well-lit parking
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Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
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Services for children
- Babysitting on request
- Children's Club for 3 to 6 years
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- SEPINGGAN
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Languages spoken at the hotel
- English
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
- Dry cleaning / Ironing
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Boutiques/shopping
- Currency exchange (Paying)
- Beauty salon (Paying)
- Gift shop/newspaper shop (Paying)
- Porter
- Concierge
Hotel location
JL Brigjen Ery Suparjan No 2
76112
balikpapan
indonesia
- SEPINGGAN At 9km / 5.59 miles - Shuttle paying
GPS : -1.275971, 116.834801
Companies and event centres nearby
Company
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| ULIN | 30 m2 | 2 m | 25 | 12 | 20 | 12 | 0 |
| DAMAR | 40 m2 | 2 m | 0 | 0 | 11 | 0 | 0 |
| KARIANGAU | 51 m2 | 2 m | 50 | 15 | 20 | 20 | 25 |
| BEKAPAI | 56 m2 | 2 m | 50 | 15 | 20 | 20 | 25 |
| MERANATI | 58 m2 | 2 m | 60 | 20 | 28 | 25 | 28 |
| BENGKIRAI | 80 m2 | 2 m | 80 | 25 | 40 | 30 | 40 |
| BORNEO A | 320 m2 | 7 m | 300 | 45 | 50 | 140 | 150 |
| BORNEO B | 320 m2 | 7 m | 300 | 45 | 50 | 140 | 150 |
| BORNEO C | 320 m2 | 7 m | 300 | 45 | 50 | 140 | 150 |
| BORNEO | 960 m2 | 7 m | 1200 | 0 | 0 | 400 | 550 |
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Executive Room
This room welcomes you as a VIP with everything you need for a truly comfortable stay: The executive room treats you like a VIP: ocean views, Internet access and extra space. 1 king-size bed and a sofa. Up to 2 adults and 1 child.
Superior Room
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, large ergonomic work area, satellite TV and internet access, broadband connection, laptop-size safe. The rooms offers city and ocean views. Up to 2 adults and 1 child.
Suite
Large, well-designed, the suite includes a separate lounge area and bathroom. It offers unbeatable facilities: city views, small pantry with microwave and access to the Business lounge. Up to 2 adults and 1 child.
- 198 rooms
- 152 non-smoking rooms
- 35 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.
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The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.
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- Sun
Perfect place for apperitif and trendy music with tapas food.
- Mon
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Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.
Dear R., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share with our team and following up regarding your comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Juan Christian h., Thank you very much for the good rating for us. Should you have a plan for next visit, we will be looking forward to see you soon Best regards Niken Martanti Duty Manager
Dear Najmul F., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niken Martanti Duty Manager
Edy M. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Balikpapan. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan mendapatkan pelayanan yang lebih baik lagi dari kunjungan sebelumnya. Hormat kami, Niken Martanti Duty Manager
Dear Hamzah J., Thank you for taking the time to review Your stay with us. We appreciate that You give us good rating. We hope that you will give us opportunity to better serve You in the near future Sincerely, Niken Martanti duty Manager
Dear Eri J., Thank you very much for the good rating for us Should you have a plan for next visit, we will be looking forward to see you soon Sincerely, Niken Martanti Duty Manager
Wulan Y. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Balikpapan. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Niken Martanti Duty Manager
Dear Andrea D., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niken Martanti Duty Manager
Wawan A. yang terhormat, Terima kasih atas komentar positif dan empat bintang yang telah anda berikan Kami berharap dapat menyambut kedatangan anda selanjutnya di Novotel Balikpapan Salam Hangat, Niken Martanti Duty Manager
Dear Ferry M., Warmers greeting from Novotel Balikpapan. We very much appreciate your comments regarding your stay at our Hotel. I will share your comment with our team I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Niken Martanti Duty Manager
Dear Mrs. Desy Female Elisia S., We thank you for your great review for us. We are glad to see that you had a memorable experience with us. We wish to welcome you back at Novotel Balikpapan in near future. Best regards, Dewi Ningsih Duty Manager
Dear Mrs. Hesti M., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Yawar S., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are so glad that overall you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations especially for our room cleanliness and the taste of the coffee, and allow me to express my sincerest apologies. Please know that steps are being taken to fix and improve the service of our company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Sudipta B., Thank you for your detailed feedback on your stay with us, and please allow us to apologize for the inconvenience you encountered. You will be pleased to know that we are on process to renovate our rooms and as well other areas such as fitness or meeting rooms as it remains a key focus of our commitment to guests in providing new and exciting experiences. Please do let me know directly on your next planning, and I will be please to facilitate your stay. We would like to thank you for choosing to stay at Novotel Balikpapan and we look forward to welcome you back on your future visit. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Wisnu W., We truly appreciate your patronage towards Novotel Balikpapan and I am concerned to read your stay here was not the experience you had rightfully expected for. I am very sorry to hear about your unsatisfactory experiences with the room cleanliness and the food service during your stay. Your feedback is very important to us and has been shared with the Head of Department for immediate improvement. We sincerely hope that this will not deter you from remaining our guest and that you give us a chance to better serve you in the future. Best regards, Dewi Ningsih Duty Manager
Dear Reviewer, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are so glad you found our hotel a good place to stay. Regarding the government's policy in reducing the use of plastic; we commit to participate by providing water dispenser on every floors so that our valued guest may take their water from it using provide water jug in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dewi Ningsih Duty Manager
Dear Mr. Yohanes Calvin G., Thank you for taking the time to share your stay in Novotel Balikpapan. Thank you for your feedback for the renovation. In this case, we need to inform you that we are still in the process of updating the carpet and wallpaper our way gradually. We hope you can stay in the next visit. See you again at Novotel Balikpapan. Kind regards, Dewi Ningsih Duty Manager
Dear Mr. Supris R., Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free to contact us thru email at du… for sharing your previous stay in detail and to prepare your next reservation. Sincerely, Dewi Ningsih Duty Manager
Dear Mrs. M. Maria, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Badroel Rizwan B., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback especially regarding our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Duty Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
