For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE protocols and standards. Guests are required to have a negative Coronavirus (COVID-19) PCR or ANTIGEN test result no more than 1 day old in order to check-in.

Novotel Balikpapan Hotel 5 stars

Name: Novotel Balikpapan
Address: BALIKPAPAN, 76112, INDONESIA
Telephone: (+62)542820820
Rating: 4.0

Customer review rating 4.0/5 2,780 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

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+ 15 Services

Novotel Balikpapan Hotel

Hotel that makes every moment matter

Check in to Novotel Balikpapan, a 4-star contemporary hotel in the centre of Balikpapan. This Indonesia hotel is an excellent choice for business and leisure. A range of bars and restaurants with exceptional views guarantee you will make the most of your

Florent MICHAUD, Hotel Manager

Check in to Novotel Balikpapan, a 4-star contemporary hotel in the centre of Balikpapan. This Indonesian hotel is an excellent choice for business and leisure. Enjoy a relaxing massage and a dip in the jacuzzi or outdoor pool. A range of bars and restaurants with exceptional views guarantee you will make the most of your stay at Novotel.

Novotel Balikpapan is the first International Hotel in Balikpapan. The hotel is strategically located in the heart of the city and easily accessible. It offers a complete range of facilities for both business and leisure travelers .

Located in the heart of the business district, Novotel Balikpapan is just 20 minutes by car from the Airport, 5 minutes from the nearby shopping centers and 20 minutes from the Semayang Harbor. It is also only 200 meters from the seaside.

Hotel extras

Range of spa and leisure facilities
10 well-equipped meeting rooms
Spacious rooms with air conditioning
9-minute drive from Pertamina Golf Course
16-minute drive from Sepinggan Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Free high speed Internet in all rooms and public areas.
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
SEPINGGAN Paying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PM Paying
Dry cleaning / Ironing Paying
Boutiques/shopping Paying
- Currency exchange (Paying)
- Beauty salon (Paying)
- Gift shop/newspaper shop (Paying)
Concierge

Outdoor unheated pool
Fitness centre
Jacuzzi
Babysitting on request

Breakfast Paying
2 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

10 Meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available Paying

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility

Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Private
- On site
- Private

Gelora Parking Building/Area (Extra)
- Near the property
- Private
Novotel Parking Area
- On site
- Private

1 Bar(s)
2 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
2 Restaurant(s)
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Beauty salon
- On site
- Outside
In-Balance(Extra)

Boutiques/shopping

Beauty salon
In-Balance
- On site
- Outside
In-Balance (Extra)

Children's TV Channels

Children's TV Channels

12 Meeting room(s)
- Business center with support staff
- Self service business center
Meeting rooms

12 Meeting room(s)
Business Center
- Business center with support staff
- Self service business center
Meeting rooms

Clothing store
- Air Conditioning
- Waiting area or lounge
- 152 non-smoking rooms
- 198 rooms
- 35 connecting rooms
- 9 floors
- English
- Indonesian
- Dry cleaning / Ironing
- Pressing (Extra)
- Concierge
- Luggage storage
- Safe deposit box at reception
- BPN (Extra)
- SEPINGGAN (Extra)

Boutiques/shopping

Clothing store
Hotel Services And Equipments
- Air Conditioning
- Waiting area or lounge
Hotel informations
- 152 non-smoking rooms
- 198 rooms
- 35 connecting rooms
- 9 floors
Languages spoken at the hotel
- English
- Indonesian
Laundry / Valet Services (Extra)
- Dry cleaning / Ironing
- Pressing (Extra)
Services available at reception
- Concierge
- Luggage storage
- Safe deposit box at reception
Shuttle (Extra)
- BPN (Extra)
- SEPINGGAN (Extra)

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 balikpapan
indonesia

Tel: +62542820820

Check-in from 14h00

Check out up to 12h00

By plane
SEPINGGAN At 9km / 5.59 miles - Shuttle paying

GPS :-1.275971, 116.834801

Chevron Oil 6.0 km / 3.73 mi
Halliburton 25.0 km / 15.54 mi
Pertamina 7.0 km / 4.35 mi
Schlumberger 25.0 km / 15.54 mi
Total E and P 6.0 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 600

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 10 participants
- U-shaped Room 6 participants
- Board-room 10 participants
- Classroom style 6 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 11 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 10 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 10 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 10 participants
- Board-room 14 participants
- Classroom style 10 participants
- Banquet 14 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 10 participants
- Board-room 40 participants
- Classroom style 15 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 150 participants
- U-shaped Room 20 participants
- Board-room 50 participants
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 150 participants
- U-shaped Room 20 participants
- Board-room 50 participants
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 300 participants
- U-shaped Room 45 participants
- Board-room 50 participants
- Classroom style 140 participants
- Banquet 150 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 600 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 200 participants
- Banquet 250 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Ulin	30 m²	2 m	10 participants	6 participants	10 participants	6 participants	Configuration is not available for this hotel
Damar	40 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	11 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Kariangau	51 m²	2 m	25 participants	10 participants	10 participants	10 participants	10 participants
Bekapai	56 m²	2 m	25 participants	10 participants	10 participants	10 participants	10 participants
Meranati	58 m²	2 m	30 participants	10 participants	14 participants	10 participants	14 participants
Bengkirai	80 m²	2 m	40 participants	10 participants	40 participants	15 participants	20 participants
Borneo a	320 m²	7 m	150 participants	20 participants	50 participants	70 participants	60 participants
Borneo b	320 m²	7 m	150 participants	20 participants	50 participants	70 participants	60 participants
Borneo c	320 m²	7 m	300 participants	45 participants	50 participants	140 participants	150 participants
Borneo	960 m²	7 m	600 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	200 participants	250 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Meeting room
Audio and video equipment
Office
Podium
Lectern
Day light
WIFI access
Video equipment
Airconditioned meeting room
Hotel connected to conv. centre
Slide projector
Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Twin Beds

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room King-size Bed

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Room with 1 king-size bedNon contractual photo

Accessible room

Max. number of persons: 4
Area: From 40 m² / 431 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Suite Room with 1 king-size bed

Max. number of persons: 4
Area: From 56 m² / 603 sq ft

High speed internet
Satellite/cable colour TV

Executive Room with 1 king-size bedNon contractual photo

Max. number of persons: 4
Area: From 96 m² / 1033 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Executive Room with 1 king-size bed connect to 1 Superior TwinNon contractual photo

Max. number of persons: 6
Area: From 106 m² / 1141 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

President Suite Room with 1 king-size bed connect to 1 Superior TwinNon contractual photo

Max. number of persons: 6
Area: From 106 m² / 1141 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Business Suite Room with 1 king-size bedNon contractual photo

Max. number of persons: 4
Area: From 80 m² / 861 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Junior Suite Room with 1 king-size bedNon contractual photo

Max. number of persons: 4
Area: From 64 m² / 689 sq ft

High speed internet
Satellite/cable colour TV

Our restaurants and bars

COLORS

Type of cuisine: International

Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

THE SQUARE

Type of cuisine: International

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

Monday 10:30 - 18:00
Tuesday 10:30 - 18:00
Wednesday 10:30 - 18:00
Thursday 10:30 - 18:00
Friday 10:30 - 18:00
Saturday 10:30 - 18:00
Sunday 10:30 - 18:00

COLORS BAR

Perfect place for apperitif and trendy music with tapas food.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

O2 LOUNGE

Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.

Monday 12:00 - 12:00
Tuesday 12:00 - 12:00
Wednesday 12:00 - 12:00
Thursday 12:00 - 12:00
Friday 12:00 - 12:00
Saturday 12:00 - 12:00
Sunday 12:00 - 12:00

Enjoy the stay

Hanafi Business - 20/07/2021 Confirmed reviews ALL

Thanks for the hospitality,

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

great & satisfied fast staff

Oni P. Business - 12/07/2021 Confirmed reviews ALL

very good

Dear Mr. Oni P., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Poor Meal but good stay

Yudhi Solo - 26/06/2021 Confirmed reviews ALL

Kindly improve quality of foods for Quarantine Guess.

Great stay

Luky H. W. Families - 23/06/2021 Confirmed reviews ALL

Nice staff, good cleanliness.

Dear Mr. Luky Hery W., Thank you for sharing your experience with others, It is a pleasure to hear that you enjoyed our hotel, appreciated the friendliness of our staffs; we will definitely share with our Talents to get them boosted and motivated . Thank you once again for your feedback and we do hope that we will have the opportunity to welcome you back in the near future. Best regards, Dewi Ningsih Duty Manager

Middle of the Road

Mr H. Business - 19/06/2021 Confirmed reviews ALL

Had to stay due to Covid & company policy, Stafe very good. - Food - COLD

Good stay as always

Arius Business - 16/06/2021 Confirmed reviews ALL

This is my 3rd times stay at Novotel Balikpapan for quarantine before mobilization to offshore. The staffs were excellent and took care from my arrival to check-out. The hotel had done internal re-arrangement layout (not so good view) but good service on top of that. I hope Novotel can do better lay-out and more artistically.

Dear Mr. Arius W., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

dissapointed

All-accor M. Couples - 15/06/2021 Confirmed reviews ALL

Not comfortable as the air conditioning was not cold despite the technician repaired it. Its very troublesome to keep calling the receptionist repeatedly as it takes away to peace and privacy, not to mentioned call are sometime goes unattended probably due to understaffed. The service were also very substandard this time as I see new faces and probably need more training Disappointing from all accor m.'s view. I addition, I am having problem to get prompt response from all accor membership office on updates of my account. Hope someone who is reading will be in touch soon to rectify.

Terrible hotel

Anonymous Business - 14/06/2021 Confirmed reviews ALL

Terrible, food bad, hotel rundown.

For Quarantine was a pleasant stay

Jonny, U. Business - 09/06/2021 Confirmed reviews ALL

I stayed in the hotel for 10 days and can I just the service was excellent, the very tasty and very well presented, which in these strange COVID is a credit to the hotel staff and their manager team. From ordering my food on the app to the guys on the floors doing the face to face (all be it behind the safety mask) you could tell there was a smile there. Great stay would love to visit the hotel and area again when it is a more free and easy time to enjoy the friendly hotels atmosphere. Great job keep it up. Terima kasih

Dear Mr. John Allen G., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Well located

Ady H. Business - 08/06/2021 Confirmed reviews ALL

Good se4vice

Good stay

Albert R. Business - 07/06/2021 Confirmed reviews ALL

Overall it was good experience. I have spent ~30 nights in this hotel. One thing for development, when i try to call receptionist, i took a long time to answer. And also room service respond also quite took long time as well. Beside that, everything is very good. Thanks !

Staycation to remember

Dwi C. C. Families - 30/05/2021 Confirmed reviews ALL

We choose to staycation at Novotel Balikpapan during national holiday and got upgrade to Presidential.suite.. wow ! room is clean and Big, we are very happy with this stay

Dear Mr. Dwi Cahyadi c., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Not A Nice Place -

Robert Business - 28/05/2021 Confirmed reviews ALL

The hotel is old and run down and smells of dampness. The service was very bad to the point that to get breakfast (if you can call it breakfast) everything is cold and basically you have to find somebody from the kitchen if you want eggs. Interestingly the hotel ran out of eggs I mean how is it possible for a hotel to have no eggs at breakfast. My room had a musky damp smell with the wall paper peeling of the walls. The ceiling was brown from years of water ingress and humidity the kitchen is a joke with a microwave and camping style cooker however to use the microwave you first have to move the cooker and both share the same electrical socket which was basically an extension cable. Water constantly drips from the hole in the ceiling next to the kitchen sink. All things considered this is the worst Nova Hotel I have ever experienced. Not Recommended

little bit not happy for this hich

Setya K. Business - 18/05/2021 Confirmed reviews ALL

room Service can not be contact fron desk canot follow wth Room Service

Not recommended hotel

Dwi S. Solo - 06/05/2021 Confirmed reviews ALL

Receptionist not welcome when i need something, my laundry is missing and i don't get breakfast due to room service forgotten.

Good Stay

Timotheus F. H. Business - 05/05/2021 Confirmed reviews ALL

Regular 7days stay as obligation from my company program

Hotel for covid isolation, omg

pulunaga Business - 27/03/2021 TripAdvisor review

Just realized this hotel is used for covid isolation, so 1 night was enough and moved to other hotel. I got information after I paid for my stay. I dont think I will stay here again till the isolation is over, even I am GOLD member of ALL

Dear Palunaga, Thank you for your time to share your experience. Sorry to hear about your miss feeling , we would like to inform you that we are not a Covid Isolation Hotel, we follow strict protocol and all guests that stay with us need to show Antigen or PCR result. In any case, no Positive guests are allowed to stay with us, this to protect our Staff and the Corporate that Trust us since already 1 year in properly handling this crisis to protect their Team.The information you received might be alterate or not accurate. I would be glad to share further with you about this matter, Regards, Florent Michaud General Manager Novote Ibis Balikpapan

Conveniently located and managed with a personal touch

894tourist Business - 25/01/2020 TripAdvisor review

Excellent service. Great ecological awareness (instead of plastic bottles, you get a refillable glass flask to use with water coolers in the hallway). I'd give it 5 stars if it had more consistent wifi.

Dear Reviewer, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are so glad you found our hotel a good place to stay. Regarding the government's policy in reducing the use of plastic; we commit to participate by providing water dispenser on every floors so that our valued guest may take their water from it using provide water jug in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dewi Ningsih Duty Manager

Business Stay 12.Dec.19

capteugenesebastian Business - 19/12/2019 TripAdvisor review

Efficient, Professional service. Rooms were clean and with sufficient supplies. Breakfast was the only meal I had whilst I stayed at the hotel, enjoyed the wide variety of spread offered. Being a Accor Platinum member was always acknowledged.

Dear Mr. Eugene S, Thank you for your loyalty as our All Member and taking the time to share your recent experience at our hotel. It is a pleasure to know that your recent stay was excellent. We appreciate your recommendation and we look forward to welcoming you back on your next visit. Warm regards, Dewi Ningsih Duty Manager

The Most Value for Money Hotel in Balikpapan

arief710 Business - 16/12/2019 TripAdvisor review

Novotel still my first choice hotel in Balikpapan. This hotel always show high standard of hospitality. Once again I would like to says thanks to all hotel staff (DM, FOM, front office, restaurant, cleaning service & many other) by always do the best for the hotel Guest.

Dear Mr. Arief , We thank you for taking your time to give us review about your stay experience at Novotel Balikpapan. We are glad to see that your stay has met your expectation. We hope for your next arrival will be more memorable for you. Should you need any further assistance to plan your next booking, please do not hesitate to contact me thru the email at dutymanager@novotelbalikpapan.com Thank you and we are looking forward to see you again. Best regards, Dewi Ningsih Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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Novotel Balikpapan Hotel 5 stars

Hotel extras

Hotel location

Novotel Balikpapan

Companies

Your meetings and events

Our accommodation(s)

Our restaurants and bars

COLORS

THE SQUARE

COLORS BAR

O2 LOUNGE

Our guest reviews for Novotel Balikpapan

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ibis Balikpapan Hotel

Our guest reviews for
Novotel Balikpapan