Novotel Balikpapan Hotel 5 stars

Name: Novotel Balikpapan
Address: BALIKPAPAN, 76112, INDONESIA
Telephone: (+62)542820820
Rating: 4.0

Customer review rating 4.0/5 2,590 reviews

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Novotel Balikpapan Hotel

Hotel that makes every moment matter

Check in to Novotel Balikpapan, a 4-star contemporary hotel in the centre of Balikpapan. This Indonesia hotel is an excellent choice for business and leisure. A range of bars and restaurants with exceptional views guarantee you will make the most of your

Florent MICHAUD, Hotel Manager

Check in to Novotel Balikpapan, a 4-star contemporary hotel in the centre of Balikpapan. This Indonesian hotel is an excellent choice for business and leisure. Enjoy a relaxing massage and a dip in the jacuzzi or outdoor pool. A range of bars and restaurants with exceptional views guarantee you will make the most of your stay at Novotel.

Novotel Balikpapan is the first International Hotel in Balikpapan. The hotel is strategically located in the heart of the city and easily accessible. It offers a complete range of facilities for both business and leisure travelers .

Located in the heart of the business district, Novotel Balikpapan is just 20 minutes by car from the Airport, 5 minutes from the nearby shopping centers and 20 minutes from the Semayang Harbor. It is also only 200 meters from the seaside.

Hotel extras

Range of spa and leisure facilities
10 well-equipped meeting rooms
Spacious rooms with air conditioning
9-minute drive from Pertamina Golf Course
16-minute drive from Sepinggan Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areasFree high speed Internet in all rooms and public areas.
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
Services for children
- Babysitting on request
- Children's Club for 3 to 6 years
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
SEPINGGANPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / IroningPaying
Boutiques/shoppingPaying
- Currency exchange (Paying)
- Beauty salon (Paying)
- Gift shop/newspaper shop (Paying)
Porter
Concierge

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
Services for children
- Babysitting on request
- Children's Club for 3 to 6 years
Billiards/Snooker

BreakfastPaying
2 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

10 meeting room(s)
Conventions hotel
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112
balikpapan
indonesia

Tel: +62542820820

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
SEPINGGAN At 9km / 5.59 miles - Shuttle paying

GPS :-1.275971, 116.834801

Chevron Oil 6.0 km / 3.73 mi
Halliburton 25.0 km / 15.54 mi
Pertamina 7.0 km / 4.35 mi
Schlumberger 25.0 km / 15.54 mi
Total E and P 6.0 km / 3.73 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

- Height 2 m
- Theatre style 25 participants
- U-shaped Room 12 participants
- Board-room 20 participants
- Classroom style 12 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 11 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 15 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 25 participants
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 15 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 25 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room 28 participants
- Classroom style 25 participants
- Banquet 28 participants
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 25 participants
- Board-room 40 participants
- Classroom style 30 participants
- Banquet 40 participants
- Height 7 m
- Theatre style 300 participants
- U-shaped Room 45 participants
- Board-room 50 participants
- Classroom style 140 participants
- Banquet 150 participants
- Height 7 m
- Theatre style 300 participants
- U-shaped Room 45 participants
- Board-room 50 participants
- Classroom style 140 participants
- Banquet 150 participants
- Height 7 m
- Theatre style 300 participants
- U-shaped Room 45 participants
- Board-room 50 participants
- Classroom style 140 participants
- Banquet 150 participants
- Height 7 m
- Theatre style 1200 participants
- U-shaped Room
- Board-room
- Classroom style 400 participants
- Banquet 550 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Ulin	30 m²	2 m	25 participants	12 participants	20 participants	12 participants
Damar	40 m²	2 m			11 participants
Kariangau	51 m²	2 m	50 participants	15 participants	20 participants	20 participants	25 participants
Bekapai	56 m²	2 m	50 participants	15 participants	20 participants	20 participants	25 participants
Meranati	58 m²	2 m	60 participants	20 participants	28 participants	25 participants	28 participants
Bengkirai	80 m²	2 m	80 participants	25 participants	40 participants	30 participants	40 participants
Borneo a	320 m²	7 m	300 participants	45 participants	50 participants	140 participants	150 participants
Borneo b	320 m²	7 m	300 participants	45 participants	50 participants	140 participants	150 participants
Borneo c	320 m²	7 m	300 participants	45 participants	50 participants	140 participants	150 participants
Borneo	960 m²	7 m	1200 participants			400 participants	550 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Meeting room
Audio and video equipment
Office
Podium
Lectern
Day light
WIFI access
Video equipment
Airconditioned meeting room
Hotel connected to conv. centre
Slide projector
Syndicate rooms

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Twin Beds

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room King-size Bed

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Room with 1 king-size bed

Accessible room

Max. number of persons: 4
Area: From 40 m² / 431 sq ft

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Suite Room with 1 king-size bed

Max. number of persons: 4
Area: From 56 m² / 603 sq ft

Executive Room with 1 king-size bed

Max. number of persons: 4
Area: From 96 m² / 1033 sq ft

Executive Room with 1 king-size bed connect to 1 Superior Twin

Max. number of persons: 6
Area: From 106 m² / 1141 sq ft

President Suite Room with 1 king-size bed connect to 1 Superior Twin

Max. number of persons: 6
Area: From 106 m² / 1141 sq ft

Rooms

Our restaurants and bars

COLORS

Type of cuisine: International

Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.

Dinner

14:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SQUARE

Type of cuisine: International

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

Lunch

10:30 - 18:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

COLORS BAR

Perfect place for apperitif and trendy music with tapas food.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

O2 LOUNGE

Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

UPSET for Novotel Balikpapan in March 2020

Julia S. Couples - 29/03/2020 Confirmed reviews ALL

the condition of the hotel in this case “lighting” in not like usual, the lights do not light up entirely, air conditioner was not cold i made the atmosphere was not standard of 5stars hotel, didn’t smell good also . i did totally up set for breakfast ! the bread was not good ! i thought that bread was baked from yesterday (not fresh bake) the taste of fresh juice also bad taste ! i just hate used my points to pay for such as 5 stars . i stayed at no . 310 ( the carpet was dirty) please check it ! I mention for 2 adults for my reservation but i did not get ( 2 toothbrushes and slippers) for my room, i called the housekeeping at 8pm at that night but no answer. so i have to wait the house keeping in the morning and asked . on march 25th , i shocked because i didn’t ask to make up my room at that time but it cleaned already. (in this case i did not put any information in front of my room) it means the housekeeper didn’t ask for my permission to come in to my room . I Was UP SET stayed at NOVOTEL BALIKPAPAN in march 2020!!! Best regards, Julia

Nice Hotel

Elani Friends - 26/03/2020 Confirmed reviews ALL

Very polite helpfully staff Lovel lot big room

DINNER WAS TOO EXPENSIVE

Adji Business - 23/03/2020 Confirmed reviews ALL

PLEASE CHANGE BEDROOM, TOWEL WITH NEW ONE, SINCE IT SEEMS OLD

B. Business - 21/03/2020 Confirmed reviews ALL

Need improvement for the car park system. The route for out from the hotel area narrow and little crowded the area.

Nice and Comfort Room

Cahya Business - 20/03/2020 Confirmed reviews ALL

Thank you for a good service

Not my best experience with Novotel but still okay

Aryanto K. Solo - 20/03/2020 Confirmed reviews ALL

Not my best experience with Novotel but still okay

nice location

W. Business - 18/03/2020 Confirmed reviews ALL

no safety access on lift since the card is not mandatory as list access.

Well located, good stay. But please improve the sanitizer in hotel room. My laundry came late. The officer delivered my laundry after I've had call.

Arina K. R. Business - 18/03/2020 Confirmed reviews ALL

Overall, it was nice stay in Novotel Balikpapan. But please, improve your service if you don't want lose your loyal customer

Very friendly helpful staff.

Paul Business - 16/03/2020 Confirmed reviews ALL

As above

Family visit

Rob M. Couples - 16/03/2020 Confirmed reviews ALL

We always stay here whenever we’re visiting Balikpapan, mainly because of the friendly, professional staff and this time was no different.

nice ambience

Yosua A. T. Families - 11/03/2020 Confirmed reviews ALL

i loved to stay at novotel balikpapan, well located hotel and well maintenanced, as old style hotel its very comfort come to novotel with large lobby and well spaced room indeed. but there are some minors must changed, such as shuttle service to airport where not based on demand but based on time. and one more about breakfast, hmm feel not good with the food already served, i ate some 'hard' pasta.

nice hotel and help full staff

Vincentius S. Business - 09/03/2020 Confirmed reviews ALL

staff are helpfull

Pay attention to details!!

Tina S. Business - 06/03/2020 Confirmed reviews ALL

Water jug was dirty. Pillow case stained with dirt. Praying outfit lent was not clean.

Good stay

Stephanus C. S. Business - 05/03/2020 Confirmed reviews ALL

I'm enjoy stay in novotel

Dear Stephanus C., Thank you for the good reviews about our hotel. Your feedback is very important for us to continue to improve the quality of service that we provide to each guest. We hope to be able to provide better service for you on the next visit. Sincerely, Niken martanti Duty Manager

Great staycation idea

Riana N. Families - 03/03/2020 Confirmed reviews ALL

We stayed for staycation and almost everything went well from check in, staying experience. Some staffs are very helpful (1 young man in charge of BBQ night and Ms. Linda (?) at the restaurant).Breakfast selection are less if compared to food served on my stay appx 5 years prior. And I suggest to put notification to wear swimming attire in the pool.

Dear Riana N., Thank you for the good reviews about our hotel. Your feedback is very important for us to continue to improve the quality of service that we provide to each guest. We will inform to our team regarding your comments and We hope be able to provide better service for you on the next visit. Sincerely, Niken Martanti Duty manager

Very welcome hosting

Yulius R. Business - 01/03/2020 Confirmed reviews ALL

I was surprised by cake greeting received in my room at late check in

Dear Yulius R., Thank you for your wonderful review during stay with us. We are very happy to have exceeded your expectations and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon! Sincerely, Niken Martanti Duty Manager

Yes

Jawad Business - 01/03/2020 Confirmed reviews ALL

Room services needs to be improved

Jawad K. yang terhormat Salam hangat dari Novotel Balikpapan. Terima kasih atas penilaian dan komentar yang anda berikan. Komentar anda akan kami sampaikan kepada team kami guna meningkatkan kualiatas pelayanan kami Kami berharap dapat menyambut anda di kedatangan selanjutnya. Hormat kami Niken Martanti Duty Manager

Jagan Solo - 29/02/2020 Confirmed reviews ALL

Hotel stay was good ,nice location,some points want to highlight here was during breakfast found live worms inside rambutan fruits,asked restaurant attendees to remove out

Dear Jaganadan M., Thank you for your time to share your experience at Novotel Balikpapan. We are pleased that Novotel Balikpapan is one of the convenient places for you in Balikpapan. But we apologize if there are inconveniences while you are at Novotel. We wil share your comment to our team. Your comment very important to improve our service. We hope your next stay will be better than the previous one Sincerely, Niken Martanti Duty Manager

Good Place

Taufiq G. Couples - 27/02/2020 Confirmed reviews ALL

Please up grade for facility already broken or Old.

Dear Taufiq G., Thank you very much for good rating and share your experience at Our Hotel. Thank you for your advice and we will share to our management. We need to inform you , that we still on progress for renovation project. Sincerely, Niken Martanti Duty Manager

Ok, but food is bland and internet is slowwww

Baruno S. Business - 27/02/2020 Confirmed reviews ALL

Ok, with some notes: 1. The drawer near bed where the phone is located was broken/falling down during my stay. 2. Room service selection are few ( only 1 type per food choice, e.g. Only 1 type of nasi goreng, 1 type of burger) and the taste was quite bland. 3. Breakfast is better than room service, but why put the drinks section at the far end of the area? It should be in the middle, easily accessible from all. 4. Few toilet amenities 5. Internet is SLOW

Dear Baruno S., Thank you for choosing Novotel Balikpapan for a pleasant stay. Please accept our apology of your dissatisfaction. We appreciate your concern and advice. Your concern has been noted to be follow up. Please do not hesitate to let us know should you have planned your next stay at Novotel Balikpapan. Sincerely, Niken Martanti Duty Manager

Our most recent 20 reviews

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