Novotel Balikpapan 5 stars

Customer review rating (ALL Rating) 4.2/5 534 reviews

Hotel extras

  • Range of spa and leisure facilities

  • 10 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sepinggan Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.275971, 116.834801

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  534 reviews

TripAdvisor Rating  3.5/5  603 reviews

Good facility/support and only AC not enough cold

Customer review rating 4.5/5

Em Business - Confirmed reviews ALL

Nice hotel and good breakfast

Dear Edy M., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H Novotel Balikpapan

Good stay

Customer review rating 3.5/5

Mohamad E. Business - Confirmed reviews ALL

The location of the hotel is very strategic in the middle of the city, the rooms are nice and comfortable, the view is good facing the sea (sea view). The drawback is that mineral bottles are not provided in the room and if you want to drink you have to leave the room first. This is the first time staying at a star hotel, mineral water is not available in the room. Restaurants seem to lack personnel, so service to visitors is a bit lacking. When booking a hotel, the receptionist took a very long time to respond either via email or direct telephone. For this is not satisfactory The rest is OK

Dear Mohamad E., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive constructive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H. Novotel Balikpapan

Well located

Customer review rating 4.0/5

Rudy Y. Families - Confirmed reviews ALL

The recomended hotel for bussines and leasure

Dear Rudy Y., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H Novotel Balikpapan

Good place

Customer review rating 5.0/5

Ady H. Families - Confirmed reviews ALL

Good

Dear Ady H., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H. Novotel Balikpapan

Decent

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Would be excellent if i have no problem with hot water in the bathroom :)

Dear Henra S., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H. Novotel Balikpapan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 43 reviews 9.2/10 Location
  • 292 reviews 7.4/10 Room
  • 252 reviews 7.3/10 Service
  • 16 reviews 6.1/10 WiFi
  • 138 reviews 6.4/10 Cleanliness
  • 104 reviews 8.8/10 Breakfast
  • 22 reviews 5.7/10 Value
  • 8 reviews 10/10 Beach

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ibis Balikpapan

3 stars

At 29 m

See the hotel