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Novotel Bengaluru Outer Ring Road Hotel 5 stars

Customer review rating 4.3/5 4,454 reviews

ALLSAFE approved hotel

Novotel Bengaluru Outer Ring Road
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+ 22 Services

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marthahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Tel: +918066705000

Fax: (+91)8066705001

Check-in from 14h00

Check out up to 12h00

  • BIA :  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS :12.929939, 77.683302

Companies

  • ACCENTURE 2.0 km / 1.24 mi
  • AOL 0.3 km / 0.19 mi
  • CAPGEMINI 2.0 km / 1.24 mi
  • CISCO 3.0 km / 1.86 mi
  • HSBC 3.0 km / 1.86 mi
  • INTEL 0.5 km / 0.31 mi
  • JP MORGAN CHASE 3.0 km / 1.0 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 215 rooms
    • One room for people with reduced mobility
    • No family room
    • 18 connecting rooms
    • 191 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Valet Parking service available
    • On site
    • Private
    • Valet parking
Well-being
  • Novotel Pool
    • Outside
    • On site
  • Inbalance by NOVOTEL
    • On site
Family
  • Services for children
    • Video game area

Your meetings and events

Meeting@Novotel - Make your meetings a success! Whether it is a conference or an elegant dinner, we look forward to planning events that surpass your expectations.Our team of professionals will assure that your meetings are seamless and are equipped with best in class technology. With years of experience and expertise in organising social events, every occasion is made memorable.Choose from the venues that are best suited for your event, a conference room for successful meetings, a ballroom for lavish weddings or dinner, and we will be committed to serve you with our best of event management and culinary talent.

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,454 reviews

TripAdvisor Rating 4.5/5

1,935 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Mayank B. Business - 15/10/2021 Confirmed reviews ALL

We were well looked after

Very short stay Brilliant experience people makes the differnce

Customer review rating 5.0/5

Bharath Families - 13/10/2021 Confirmed reviews ALL

From Arrival to the porch to check in, dining experience, Breakfast was a super quality adequate for the business traveler. Thanks to the Head chef

Good Stay with Warm gesture

Customer review rating 5.0/5

Vinayak C. Business - 11/10/2021 Confirmed reviews ALL

I must acknowledge that your front desk associate Roopa has gone an extra mile to serve me the professional services and make my experience better during the stay and check out...

Loved the stay

Customer review rating 4.5/5

Pavan P. Business - 11/10/2021 Confirmed reviews ALL

It was a delightful experience at Novotel. Everything was well provided for and the safety measures were top class too -- Loved my stay!

Good alternative at outer ring road

Customer review rating 3.0/5

Tavleen Business - 10/10/2021 Confirmed reviews ALL

I think when you just can’t get a booking anywhere then this hotel is better than the others. It particularly doesn’t stand out in hygiene, ambience or service. Check in, check out times are long, toiletries are on request, which takes a while to come and the in room dining menu is short.

Good Stay

Customer review rating 4.5/5

Dhaval P. Business - 10/10/2021 Confirmed reviews ALL

It was a great experience Would love to visit again to this property Rooms were very very clean and tidy My only concern is the in room dining experience was not that great. All food and coffee came cold

Good stay

Customer review rating 5.0/5

Ajo Families - 10/10/2021 Confirmed reviews ALL

Room was good along with the buffet spread which was good for a family of four.

Excellent stay

Customer review rating 5.0/5

Venkatesh S. Business - 09/10/2021 Confirmed reviews ALL

Super room service,awesome check in experience and wonderful house keeping staff

Fabulous

Customer review rating 5.0/5

Nitesh V. Business - 04/10/2021 Confirmed reviews ALL

Overwhelmed by the entire services during my stay at the Hotel. Staff were very friendly at the same time they have maintained the safety protocols at the best way at these unprecedented times. Special thanks to the the entire team at "The Square". Been there for 2 weeks and felt like home .

BAD FOOD NOVOTEL

Customer review rating 1.5/5

G. Families - 01/10/2021 Confirmed reviews ALL

Very Horrible 10 days with my family and we all came with our colleagues. Room service was good though the important one is FOOD. When we stay with our family 10 days then this was really a horrible and horrid food. Simply repeating the food and no varieties in non-veg only two items Fish and broiler chicken. We don't find any new items on those 10 days. All days same repeated menus. The first Hotel in south India does not have any BIRIYANI (Even veg also), People who want to stay with your family for more than a day, then this hotel is not at all a right choice.

Great stay

Customer review rating 5.0/5

Rajiv K. Business - 27/09/2021 Confirmed reviews ALL

Excellent property with grand service

Dear Mr. k., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Great

Customer review rating 5.0/5

Ravi S. Business - 23/09/2021 Confirmed reviews ALL

Homely stay

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good Stay

Customer review rating 4.0/5

Venkatanareshp Business - 23/09/2021 Confirmed reviews ALL

It was nice staying at hotel, Everything regards to stay ,staff and Food are Good . Special Appreciation to Front Officers and all the Room Service members who had cleaned the room and kept it hygiene. Only feedback I have is non availability of Lift facility from Basement during the business hours as well.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good hospitality

Customer review rating 4.5/5

Thirumalaivelu Families - 22/09/2021 Confirmed reviews ALL

Fully satisfied with front desk & house keeping Staff. Amazing stay.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

A Mixed Bag of staying experience

Customer review rating 3.0/5

Neeraj K. Business - 19/09/2021 Confirmed reviews ALL

My overall stay was fine however a few things stood out: 1. Guest Management at Reception - Very professional and efficient 2. Service at Breakfast - Good service however breakfast options could be better 3. Room upkeep - Well maintained room however rooms are slightly on smaller side. Bed could be more comfortable and less spongy. 4. Room Service - Left a lot to be desired and definitely a red card experience. Need to be a lot more professional and not what we experience overall in Novotel.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Review

TripAdvisor rating 4.0/5

LightPacker237778 Business - 24/08/2021 TripAdvisor review

The staff was very friendly and helpful. The hotel had followed all the pandemic protocols in letter and spirit, ensuring minimum contact. I had forgotten my laptop charger, and i appreciate the cooperation of the hotel staff in handing it over to my company rep after two days.

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 13/12/2020 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - 03/12/2020 TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Bad experience

TripAdvisor rating 1.0/5

saik1986 Business - 07/01/2020 TripAdvisor review

Very bad service and no one cares about the guest. I have a membership and I see no point in having it. Staff don’t know the minimum etiquette. Breakfast is below average. Overall a bad stay. Thank you

Dear Guest, Please accept my sincerest apologies for not being able to offer you a very pleasant stay with us. I have noted your feedback regarding the service and breakfast very carefully and have also taken it up with the Food and Beverage Manager of the hotel to look into it on priority. Trust, we at Novotel Bengaluru Outer Ring Road completely value your association with us and Accor and would never want you to have an unpleasant experience. With regards to the breakfast, we have recently changed it based on customer feedback. However, our chefs are always ready to customize the dishes for our guests anytime. I request you to not let this incident mar the impression you have of us and give us another opportunity to serve you better. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Nightmare Stay

TripAdvisor rating 3.0/5

kareha Business - 13/12/2019 TripAdvisor review

Pillows were not at all comfortable. Set top box was not connecting well with TV remote and the AC was very noisy! The Steam iron in the Room had a naked wire which was very dangerous. Overall, it was a bad stay

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