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ibis Bengaluru City Centre Hotel 3 stars

Customer review rating 4.2/5 2,151 reviews

ALLSAFE approved hotel

ibis Bengaluru City Centre
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+ 15 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest Breakfast from 4am to Noon

  • Contemporary meeting & event facilities for up to 60 persons

  • Adjacent to Kanteerava Stadium . Close proximity to UB City.

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bengaluru City Centre

Plot No - 30
Rajaram Mohan Roy Road
Off Richmond Road 560027
560027 bengaluru
india

Tel: +918042548000

Fax: (+91)80/42548001

Check-in from 14h00

Check out up to 12h00

  • MAJESTIC :  KIAS 12 Corporation Bus Station

  • By plane

    KEMPEGOWDA INTERNATIONAL AIRPORT At 35.6km / 22.12 miles - Shuttle paying

  • By train

    BANGALORE CITY RALIWAY STATION At 3.4km / 2.11 miles

GPS :12.967349, 77.593826

Companies

  • 3M INDIA 1.0 km / 0.62 mi
  • ACCENTURE 4.0 km / 2.49 mi
  • APPLE 1.0 km / 0.62 mi
  • BOSCH 7.0 km / 4.35 mi
  • BOSH 7.0 km / 4.35 mi
  • CITIBANK 0.8 km / 0.5 mi
  • DELOITTE 0.5 km / 0.31 mi
  • ERNST AND YOUNG 1.2 km / 0.75 mi
  • HDFC BANK 0.9 km / 0.56 mi
  • HONEYWELL 2.0 km / 1.24 mi
  • IBM 7.0 km / 4.35 mi
  • IOCL 4.0 km / 2.49 mi
  • KAWASAKI MOTORS 1.0 km / 0.62 mi
  • KTPO 17.9 km / 11.12 mi
  • MEDTRONICS 1.0 km / 0.62 mi
  • MICROSOFT 0.8 km / 0.5 mi
  • NASDAQ 0.9 km / 0.56 mi
  • PRIONE 2.1 km / 1.3 mi
  • PWC 1.1 km / 0.68 mi
  • RBS 1.0 km / 0.62 mi
  • SBI 4.0 km / 2.49 mi
  • SIEMENS 4.0 km / 2.49 mi
  • SONY 0.1 km / 0.06 mi
  • TATA MOTORS 1.0 km / 0.62 mi
  • TOYOTA KIRLOSKAR 1.0 km / 0.62 mi
  • UB LIMITED 1.0 km / 0.62 mi
  • UNISYS 0.5 km / 0.31 mi
  • WIPRO 7.0 km / 4.35 mi

Hotel services

SPICE IT

Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 173 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 149 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • KEMPEGOWDA INTERNATIONAL AIRPORT Additional charge
    • BLR Additional charge
Well-being
  • Gymnasium
    • On site

Your meetings and events

The Board Room is situated at the lobby level, WIFI enabled, equiped with a projector and screen and an LCD TV. Comfortable and ideal for small corporate meetings.Meeting Room I and II are situated on the 8th floor of the hotel with a scenic view of the city and the spectacular Kanteerava Stadium. These can be integrated into one as well. Ideal for corporate meetings, small events and cocktail parties.

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Your sleep is our priority in our 173 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our guest reviews for
ibis Bengaluru City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,151 reviews

TripAdvisor Rating 4.5/5

1,155 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Yes

Customer review rating 1.5/5

Thakur J. S. Business - 08/10/2021 Confirmed reviews ALL

Rooms are very small not confortable for two people. attitude of front office is very bad. Cusromer services is zero. They dont keep up the promise what is give to the guest. Personally did not like the hospitality. Its really pathetic in opinon, Nothing more to say

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Good Stay

Customer review rating 3.5/5

Vivek S. Business - 06/10/2021 Confirmed reviews ALL

The stay was good but The rooms are very compact. Also no window opening or balcony. It is good for shorter stays of 2 or 3 days.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. We totally understand your concern on the size but please be rest assured that ibis globally comes across in similar dimensions. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Disappointing hospitality

Customer review rating 2.0/5

Ganesh V. Families - 05/10/2021 Confirmed reviews ALL

No proper hospitality, nobody to guide in the parking zone, No proper response while calling room service & guest service. I asked for water bottle through multiple calls and they never turned up. I had to go down for every single simple request to make. It was not a pleasant stay, it was more like a hospitality in local hotel with good ambience. Lean workforce cant be the excuse all the time !

Dear Mr. V., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I regret and lament the fact that your overall experience was not upto the mark and unfortunately we could not turnaround things for you; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Good Stay

Customer review rating 4.5/5

Pk Families - 05/10/2021 Confirmed reviews ALL

Check-in was quick (filling the mandatory Covid document took more time). Amenities was as expected and functional. Sleeping arrangements were good. There were sanitizer dispensers in all critical places. Overall support received was very good. The location was also very good. There were shops, restaurants and mall nearby. Since we were tired after the long journey, decided to have the buffet dinner at the hotel on the first day. I would rate it average, though. Since we were on the 7th floor, there were disturbances coming from 8th floor (from KA01, I guess). Things were being moved and/or dropped across the floor(on both nights well beyond midnight) disturbing our sleep. The rooms are not that soundproof as claimed. We could hear lot of talking coming from the corridor. Apart from this, the stay was good. Overall, a good experience.

Dear Mr. Krishna, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. We have made a note of your feedback on the sound proofing in the room and the same shall be shared with the concerned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good Stay

Customer review rating 3.5/5

Anjali V. P. Business - 04/10/2021 Confirmed reviews ALL

The only thing I want to tell you is nobody is answering the calls. I have called more than 5 - 6 times to reach the front office to ask one query. Very poor response.

Dear Ms. Anjali, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I regret and lament the fact that your service experience was not upto the mark and unfortunately we could not turnaround things for you; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Rooms are very compact and washroom us very small

Customer review rating 4.0/5

Naveen K. Business - 03/10/2021 Confirmed reviews ALL

Rooms were clean and buffet dinner was good. Service was good.

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. We totally understand your concern on the size but please be rest assured that ibis globally comes across in similar dimensions. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

a comfortable stay

Customer review rating 4.5/5

Pankaj P. Business - 29/09/2021 Confirmed reviews ALL

all was good only room size was very very small

Dear Mr. p., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. I will share your comments with our team. We totally understand your concern on the size, but please be rest assured that ibis globally comes across in similar dimensions. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Irfan KHATRY General Manager

Memorable

Customer review rating 5.0/5

Justin Solo - 29/09/2021 Confirmed reviews ALL

Stayed here for a weekend and it was such a wonderful experience. The staff were welcoming and accommodating. Any amenities I needed, they were happy to provide me. The hotel room was very neat upon arrival and it was freshly cleaned every morning. It was reassuring to know that the maintenance staff were honest as I left electronics out, but still the staff did not misplace them and kept them as they were. This was great to know. The cleanliness and freshness of the sheets made the bed so comfortable to sleep in. The city view was beautiful to look at, especially at night! A fantastic stay!

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Average

Customer review rating 2.0/5

Jophin J. Business - 29/09/2021 Confirmed reviews ALL

I have requested and called for the food at night time from 9 30 pm till 1 am. My calls are neither picked up or get my orders confirmed.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I regret and lament the fact that your overall experience was not upto the mark and unfortunately we could not turnaround things for you; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 28/09/2021 Confirmed reviews ALL

I would like to give 10/10, but I gave 8/10 only because of the one staff in (repetition area )his response towards the customer(unpro) was not upto mark he made us to wait in lounge for no reason, later one women employee arrived and she was so good at her work other than this one staff, others staff are well professionals I would like to appreciate that and otherpart it's well located rooms are V.hygiene good to stay room service is good and I loved the food.

Dear Bharath K., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your arrival experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Nice time

Customer review rating 4.0/5

Ramasubramanian S. Business - 27/09/2021 Confirmed reviews ALL

Beds are seems to be old stayed in 319 room no and you feel you are sliding down the bed or more sag in the bed or you have added extra cushion over bed which is not comfortable during sleep

Dear Mr. Ramasubramanian S., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Bed experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the Mattress topper, we recommend that we remove it as that would minimize the extra cushioning and provide a decent sleep. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Well located, comfortable stay and friendly staff

Customer review rating 3.5/5

Shrikant P. Business - 26/09/2021 Confirmed reviews ALL

Adequate amenities, comfortable stay, friendly staff. Some suggestions - more stuff in tea coffee maker, more water ( 2 small bottles not sufficient ), some container in bathroom to hold toothbrush, toothpaste, shaving tool etc, space in bathroom to keep the toilet kit and not get wet, no place to dry the wet clothes. The staff did not seem to know local details of locations & services- may be they are not local.

Dear Mr. Shrikant P., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Amenities and Bathroom spacing experience did not meet your expectations; please allow me to express my sincerest apologies. We totally understand your concern on the size, but please be rest assured that ibis globally comes across in similar dimensions. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Minimal - but great location and good food at KA01 terrace bar

TripAdvisor rating 4.0/5

youngbuddha 24/09/2021 TripAdvisor review

Good clean beds and bathrooms in a standard, no-fuss offering. Great location across the stadium and Cubbon Park so you can always amble out for a walk in the greenery and pedestrian-friendly sidewalks all around the area. KA01 terrace bar's food is very good - try the Irani Kebab!

Hi youngbuddha, We would like to thank you for sharing your experience on TripAdvisor. We are all pleased to learn that you had an enjoyable experience at the Hotel and especially the KA01 food. Your feedback will be shared with our KA01 Rooftop Bar and Eats Chefs they shall be super happy. We are always thrilled when our guests point out our dedication to the guest experience. We were very touched by your compliments. We wish to see you back to experience #LoveIBISM. Regards Irfan KHATRY

Good stay

Customer review rating 3.5/5

Anonymous Families - 23/09/2021 Confirmed reviews ALL

Good.

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive feedback from our guests. In regards to your feedback on the Bedsheets not been replaced on a daily basis, please be informed that we change the Bedsheets on an alternate day basis until and unless guest asks for the same. This is in view of our contribution to the sustainability program Planet 21. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Experience the stay

Customer review rating 5.0/5

B.dileep K. Business - 22/09/2021 Confirmed reviews ALL

Second time I stayed here. Each time a new experience. It's good in all. I suggest to stay and experience it. Thereafter you will not go for second option.

Dear Dileep, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Perfect location and memorable stay

Customer review rating 5.0/5

Anup Families - 21/09/2021 Confirmed reviews ALL

The place was clean and sanitized. The hospitality of the staffs were the highlight. Special thanks to Neel and Farooq for their assistance

Dear Anup, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I am glad that you were taken care well by the Heartists especially Farookh and Neel who shall be super happy reading this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good Rooms

Customer review rating 3.5/5

Ankit M. Business - 21/09/2021 Confirmed reviews ALL

Rooms are neat, clean and well maintained. No issues with service. A piece of advice regarding food buffet placement, dont mix non-vegetarian food dishes in between vegetarian food dishes. Make a separate arrangement for either.

Dear Mr. m., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. Please be rest assured that your feedback on the Buffet placement has been well noted and the concerned shall be guided on the same. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Irfan KHATRY General Manager

Location is good

Customer review rating 4.0/5

Dipesh G. Business - 21/09/2021 Confirmed reviews ALL

Good to stay and very co operative staff

Dear Dipesh, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good staff

TripAdvisor rating 5.0/5

youngbuddha Business - 27/02/2021 TripAdvisor review

Neat and tidy property with well insulated/sound-proof rooms that help you work and sleep in peace (no honking sounds from the street!) Easy walk to Kanteerva stadium and Cubbon Park for your morning or evening walks or jogs. The roof-top bar has good drinks and easy-on-the-pocket appetizers. The mutton kebab with naan was quite wonderful.

Hi youngbuddha, Thank you sharing your feedback following your recent stay with us and extending your support to the pandemic. We were all pleased to host the Indian Women's Basketball Team in Ibis Bengaluru City Centre. I am very happy to learn that you enjoyed the Mutton Kebabs with Naan and the same shall be conveyed to our Chef's who shall be super happy reading this review. We thank you for choosing Ibis Bengaluru City Centre and we look forward to welcoming you back soon. #LoveIBISM Regards Irfan KHATRY

Good location, nice stay

TripAdvisor rating 5.0/5

ashutosz 20/02/2021 TripAdvisor review

Hotel is located at a good location. Rooms are clean. All the basic amenities are available. Wi-Fi is good but can be better. Breakfast was good. Good number of dishes were available to choose from. Staffs were cordial and professional. They were polite and patient enough to listen to your queries and answer. Didn't face any issue. Will definitely stay there on my next visit.

Hi ashutosz, We are all pleased to learn that you had an comfortable stay during these difficult times of COVID-19. We are glad you enjoyed the food and were taken care well by our Heartists. Your feedback on the Wi-Fi is been duly noted and please be rest assured that we shall work towards the same. The feedback that you have shared will strive as a great example to encourage us to continue to give the service we strive to. Thank you again for sharing your feedback, and please stay safe. We wish to see you back to experience #LoveIBISM. Regards Irfan KHATRY

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