Novotel London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 16,067 reviews

ALLSAFE approved hotel

Novotel London Paddington
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+ 17 Services

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel London Paddington

3 Kingdom Street
Sheldon Square
W2 6BD london
united kingdom

Fax: (+44)207/2666010

Check-in from 15h00

Check out up to 12h00

  • PADDINGTON:  7,18,23,27,159 Paddington or Bishops Bridge Rd


  • By plane

    LONDON CITY At 18.99km / 11.8 miles

  • By plane

    LONDON GATWICK At 55.6km / 34.55 miles

  • By plane

    LONDON HEATHROW At 27km / 16.78 miles

  • By train

    LONDON PADDINGTON At 0.15km / 0.09 miles

GPS:51.519425, -0.180974

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts


meeting rooms

From 1 to 150 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Novotel London Paddington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,067 reviews

TripAdvisor Rating 4.0/5

3,057 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay

TripAdvisor rating 4.0/5

PhilDowdell 30/11/2021 TripAdvisor review

This is a great hotel with reliable and friendly service. Breakfast very good. Location great for Paddington and connectivity across London.Rooms are good size and well equipped. Only down side is rooms are starting to look a little tired - carpets in room a bit stained.

Good Stay

Customer review rating 4.0/5

Simon Couples - 26/11/2021 Confirmed reviews ALL

The stay was fine. Checked in when we wanted to. Room was clean and warm. Breakfast was good. Hotel quiet which was nice. Minus points were that my pre pay credit card was taken TWICE for one room when online booking and paper cups were used in room rather than proper mugs for tea or coffee.

Staff, pull your weight

Customer review rating 3.5/5

Elisabeth R. Families - 25/11/2021 Confirmed reviews ALL

- Great little swimming pool - when it is open (can be closed for maintenance) - Staff unhelpful : - when we booked by phone we asked if we could book the pool (we were asked by the hotel staff during another stay that the pool was fully booked and that we could not access it), the staff said that there was no booking required anymore but when we checked in the pool was closed for maintenance. Thanks for (not) telling us :( - please note that some people chose your hotel for the pool... - On the phone, during the reservation, the staff was unhelpful when I told them I needed a quite place to have a business call at 3pm on my checking day. I was told that early checking was not possible to arrange and that I would have to see what can be done on the day (not helpful because I needed a place to sit down to do a zoom call at the same time of the opening of the checking). Room for improvement. - The coffee is not good, the rest of the breakfast is OK.

Good stay

Customer review rating 3.5/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Good breakfast, nice staff. Price is rather high for what you get.

Extremely helpful reception, well located

Customer review rating 4.5/5

Junaid Families - 24/11/2021 Confirmed reviews ALL

Impressed with the level of help and support from the people at the reception. The room temperature was a bit high. Would be more comfortable with a lower temperature

Great location close to underground and Little Venice

Customer review rating 4.5/5

Carol P. Couples - 23/11/2021 Confirmed reviews ALL

Helpful staff very clean room quiet no one banging doors nice views from room


Customer review rating 4.5/5

Nigel W. Couples - 23/11/2021 Confirmed reviews ALL

Good location, excellent breakfast. Special thanks to Mark in reception for sorting out our invoice

Excellent stay

Customer review rating 4.5/5

Sarah Families - 22/11/2021 Confirmed reviews ALL

We had a good experience. The hotel is well located but also quiet.

One issue ruined my stay

Customer review rating 3.0/5

Greg Business - 22/11/2021 Confirmed reviews ALL

Booked the hotel because of the pool facilities. I was told last minute and by the way that the pool facilities were down AFTER I was all paid up. Very little was done to facilitate this and I had to come up with a solution. They were NOT customer focused. Otherwise, everything else was fine.

Excellent location and excellent staff

Customer review rating 5.0/5

Jaqueline Y. Friends - 22/11/2021 Confirmed reviews ALL

Staff were very welcoming from the time we set foot into hotel, there were six of us staying in 2 rooms for a friends birthday, as soon as they knew that, cake and cards were delivered to our room, complementary drink from the bar and very well looked after Recommend this hotel very highly, stay here most of the time I’m in London 5 star in my eyes

Too hot to sleep

Customer review rating 0.5/5

Sara T. Business - 22/11/2021 Confirmed reviews ALL

No air conditioning and very very hot, fans provided ineffective, windows opened then you hear the station

Customer review rating 4.0/5

Jerome T. Families - 22/11/2021 Confirmed reviews ALL

Good service

Good location

Customer review rating 4.0/5

Gary M. Couples - 22/11/2021 Confirmed reviews ALL

Superior room was ‘tired’, stained carpet and bathroom sink blocked. Cracked vanity light diffuser and dripping shower head. Couples should be on separate floor to families with children, screaming in the corridor whilst going back and forth to the pool is not good in the early mornings. Public areas were well kept.

Close to Paddington station

Customer review rating 4.5/5

Charmain Families - 22/11/2021 Confirmed reviews ALL

Didn't stay long but nice hotel and clean had a lovely view of train track from window (12yr old son has autism and loves trains so he was happy

Great stay

Customer review rating 5.0/5

Julien Business - 22/11/2021 Confirmed reviews ALL

Great stay

Great location

Customer review rating 4.5/5

H Families - 21/11/2021 Confirmed reviews ALL

Efficient easy check in and check out. Short trip perfect for accessing transport links

Customer review rating 4.0/5

Jf L. Families - 20/11/2021 Confirmed reviews ALL

Overall- it was fine. Breakfast was not as good as before. Bathrooms needs renovation Nice staffs.

Way too Hot!

Customer review rating 1.5/5

Dave Business - 20/11/2021 Confirmed reviews ALL

The air in the room wouldn’t cool, and was way too hot.

I Love This Hotel

TripAdvisor rating 5.0/5

elinkateg 20/11/2021 TripAdvisor review

Booked this hotel for an event at Porchester Hall and it absolutely can’t be beaten. It’s around 5 mins walk from the taxi rank at Paddington Station and surrounded by loads of shops and restaurants. It was only 5 mins drive from Porchester Hall. It’s absolutely perfectly situated for anything West/Central London. The hotel itself is absolutely beautiful. The rooms are gorgeous, very clean, modern, well looked after, great size and with the Paddington lines underneath the hotel the hotel is surprisingly soundproof. For my personal preference the beds were slightly too hard but that’s if i’m being picky. The staff are wonderful, very kind & helpful. They’re knowledgeable and will go above and beyond to help you out with whatever you need. The bar and restaurant are both lovely, as is the room service & there’s even a happy hour for cocktails! This hotel is absolutely wonderful and I will happily be back to spend another few nights.

Great hotel , amazing staff

TripAdvisor rating 5.0/5

colly1188 24/09/2021 TripAdvisor review

We arrived very late due to flight delays but the check in process was quick as had already checked in online! Upgraded to Executive Room which was great as it was in the 11 floor, great city skyline view! Jessica, Somaya & Justina super great 😊 well done you , helpful at all times !

Dear colly1188, We appreciate how difficult travelling at the moment can be and I am delighted to learn that Jessica, Somaya & Justina have personally contributed to offer you a enjoyable experience whilst staying in our hotel. Many thanks for the compliments which I will certainly be sharing with the entire team. Kind regards, Paulo - Operations Manager.

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