Hotel - Pullman Sanya Yalong Bay Villas & Resort
Pullman Hotel Pullman Hotel

Pullman Sanya Yalong Bay Villas & Resort Hotel

4.5/5 890 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities
    • Golf lessons
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
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Hotel location

Your meetings and events

Meetings happen in flexible rooms, naturally lit ballroom that can be configured to suit any occasion. For larger events, there is our 250-capacity Pacific Grand Ballroom.Every meeting area at the Pullman Sanya Yalong Bay Villas and Resort offers state-of-the-art audiovisual equipment, and free Wi-Fi is available throughout the hotel.Any questions? Ask our in-house Event Manager or, for tech questions, our IT Solutions Manager. Seminar packages are available.

Pullman Sanya Yalong Bay Villas & Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KRABI 55 m2 2 m 0 0 14 0 0
PACIFIC GRAND BALLROOM A 190 m2 3 m 180 70 60 100 80
PACIFIC GRAND BALLROOM B 190 m2 3 m 180 70 60 100 80
PACIFIC GRAND BALLROOM A B 380 m2 3 m 350 70 180 200 160
    • Flipchart
    • Videoconferencing
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Slide projector
    • Overhead projector
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Pullman Sanya Yalong Bay Villas and Resort has 80 rooms from 42 m² to 86 m² in the main building and 115 villas varying from 150 to 660 m². Villas feature different Thai, Myanmar or Nanyang designs, with their own swimming pool and tropical garden.

  • 195 rooms
  • 23 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Automatic temperature control
    • Satellite and Cable Television offering a wide range of channels
    • Air conditionning with individual remote
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 3,365 reviews

Our guest reviews for
Pullman Sanya Yalong Bay Villas & Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 890 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrew &. L. F. Couples - 31/10/2019 Confirmed reviews ALL
« Extremely helpful staff, good variety of breakfast food, very clean and tidy room and well serviced. »

We have used several different Pullman hotels over the years and although this hotel is starting to look a bit dated the staff are very pleasant and helpful. The room service was excellent and the maids were very efficient. We stayed for 5 nights and breakfast was a pleasure, good quality and choice varied from day to day. The location is good for access to the beach and for local transport taxis and bus. Taxi always available either on site or just outside on the road. Alternative restaurants are nearby for those who want to vary their choice. All in all we enjoyed our stay and would certainly return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew David F., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. I was very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Thank you again for sharing your experience, It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Pullman Sanya Yalong Bay Villas & Resort. Sincerely, Ann Huang Director of Guest Experience

Chris Couples - 21/10/2019 Confirmed reviews ALL
« disappointed »

swimming pool villa standard was old and lack of maintenance. some underwater lighting was not working, Jacuzzi bath tub not working and drain defect, shower drain fall direction wrong, water tap dropped itself causing water to stop , TV box not working, wifi required cell phone number to receive code is not necessary, no cutlery in room, clear glass between shower and toilet cubicle is uncomfortable, pool access door to shower should not be permanently fixed. No cushion on the garden pergola. timber folding door of living room stuck. Ants and gecko were found inside room. Public swimming pool not fully open. Gym was small and with inadequate training equipment, only one tread mill! couples cannot run together! No private beach and buggy access anymore!

Our hotel has responded to the review
Our hotel has responded to the review

Dear chris, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely hope that this experience will not impair your confidence in the Accor hotel network. Please feel free to contact me directly should you plan to visit Sanya in the near future.I would like to personally arrange your stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann Huang Director of Guest Experience

Mr. A. S. Couples - 19/10/2019 Confirmed reviews ALL
« A very good feeling @ this hotel made our Sanya trip S. fantastic! »

Good service @ reception; Good hotel facilities esp. individual swimming pool; unforgettable style of bed-making; good sceneries inside the hotel areas, etc... Impressive persons: Ms. Ann Huang from exe. office, an impressive lady who treated us as her friends... and shared sightseeing ideas... Mr. Shi-bao Lee, who helped sightseeing arrangements, as well as shuttle services. And, one of cleaning ladies, who helped check and open room-door when we had left key-card in the restaurant. ......etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Andrew S., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team.Your kind words have been passed on to our team and in particular Mr Shi-bao Lee who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.” I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director Of Guest Experience

Alex Friends - 19/10/2019 Confirmed reviews ALL
« A great place for a beach holiday »

I liked this hotel very much. Room was upgraded to a villa and late check out was guaranteed. The hotel itself is still in a good condition, being the first Pullman resort hotel in China. Breakfast was a delight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director Of Guest Experience

Liam Families - 18/10/2019 Confirmed reviews ALL
« Relaxing and quiet »

The breakfast was plentiful and staff couldn't do enough to help. Although English wasn't widely spoken it was easy to be understood with technology. Great staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam M., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director Of Guest Experience

Ying Friends - 16/09/2019 Confirmed reviews ALL
« room is clean and tidy »

services are pretty good. facilities in room such as wall lamp look like disrepair and old. overall, it is a nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YING, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

J. X. Couples - 14/08/2019 Confirmed reviews ALL
« Good experience in Sanya »

-Its amazing to have a small swimming pool, room is big, environment is very good, good staff and good daily management. -The facility inside room is a little bit old, the restaurant closed too early, food and dish could be better. Gym is too small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Family - 05/08/2019 TripAdvisor review
« Fantastic stay with al the service you wish »

We had a great stay at Pullman Sanya Yalong Bay Villas & Resort, in the villa with private pool and two bedrooms. Loved our own swimmingpool, but also the pool at the resort. The breakfast buffet was fantastic, so much choice we could eat every day different. The people were verye friendly and the servive level was very high.

Couples - 13/07/2019 TripAdvisor review
« Out Dated »

I stayed at two Sanya Pullman Resorts while I was in Sanya this July. The first one was the Pullman Oceanview Sanya Bay Resort & Spa. Overall, we really enjoyed the stay and the view was incredible. We wanted to change things up so we booked this resort the Pullman Sanya Yalong Bay Villas & Resort for two night and upon entering the room wished we had stayed at the other hotel. Before stayed here, I read many reviews some dating back as far as 2017 and thought that they would have updated the rooms by now. However, this was not the case. We stayed in a private villa (it was not that expensive) but there was not as much privacy as we would have liked. There is a fence by the private pool that people walking by can look in. While the fence does not face the road if a person wanted to see someone and take pictures they could have. Also, in the front of the villa the entrance gate / wall has two see through eyes in them that are rather large hence allowing people walking by on the road to see someone swimming in the pool. When I read "private pool" I expect privacy which I was not afforded as much as I would like. Now let's move inside. The rooms were fair. That is they had been nice at one time. Although they were still mostly nice, they were old and had an over all dirty look about them from age just as in some of the reviews from 2017 and before. The floor in the bathroom had mold on it. We had to use the kettle (thankfully they had one) to boil hot water to pour all over the floor to get the dirt off of it. The outdoor shower from the pool could not be accessed as it was closed and there were holes in the glue they had put up to seal the door which allowed a nice friendly baby lizard to come inside (and mosquitos). The pool had a lot of leaves in it even when we open the door the first day which makes me ask do they clean them often? The fence was worn out and sagging and the ladder going to the shower (which does not open) is broken, too. The fan in the outside living room did not work and there spider webs everywhere on it anyway. The few redeeming qualities were the location and the breakfast (except the heat). Others have stated it is too far from the ocean which is not an issue with me as I love to walk. Anyone with internet access can look on a map to see how far they would have to walk. The walk to the ocean is only about 10 minutes and it is a pleasant walk. I did not see any hotels with ocean access however nearby.

Anna Z. Families - 07/07/2019 Confirmed reviews ALL
« Really enjoyed the whole decoration of the hotel. »

Excellent hotel service. Keep up with the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna Z., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Tj Couples - 30/06/2019 Confirmed reviews ALL
« Great »

Little far to the bay.the serves was good.dinner&breakfast is delicious

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Jun T.: 感谢惠赐有关下榻 Pullman Sanya Yalong Bay Villas & Resort 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ann Huang Director of Guest Experience

Peter C. Solo - 10/03/2019 Confirmed reviews ALL
« It had everything I dreamed for for a winter break »

Tony at the Front desk welcomed me and set the tone for the stay. Made me feel at home and he was very personable and attentive with excellent English. Great follow up as well. The other staff were also great and always made sure that I was being served promptly. I love the room I had with the private swimming pool. My dream hotel room. Will never stay anywhere else in Sanya.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Tao Friends - 29/01/2019 Confirmed reviews ALL
« Almost satisfied »

Drain of the sink in bathroom is too slow. When the door was open, there was too much noise coming from the road nearby. these were what made me feel bad. The environment inside is beautiful. Besides, when my friend needed help that your hotel couldn't offer, one of your employees helped personally. So kindly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tao X., Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann Huang Director of Guest Experience

Holiday T. Couples - 04/12/2018 Confirmed reviews ALL
« Fairly good resort »

The location of pullman is ok, and the villas area is beautiful. You could enjoy nice environment and view in and out the hotel both. Good food and services. However it does not have a beach service by Pullman as it is having a 10min walking distance to the beach. The nice thing is villa having a swimming pool by each, you could call few times to make sure they will come to clean the leaves on and in water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HU X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Wenqi X. Families - 29/10/2018 Confirmed reviews ALL
« Nice Swimming pool which linked to the room directly »

Normal standard experience for me. Almost meet my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wenqi X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Anonymous Families - 08/10/2018 Confirmed reviews ALL
« 80 out of 100 »

Overall is good, hope pullman can provide various options for food with wider price range.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann Huang Director of Guest Experience

L. L. Families - 27/06/2018 Confirmed reviews ALL
« good experience »

very nice staff , good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Evan Friends - 11/03/2018 Confirmed reviews ALL
« Excellent services »

Staff are very friendly, they provided excellent services that were beyond our expectations. Although the hotel itself is bit dated, that the toilet seat in my villa was broken. All in all, we had a pleasant time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Family - 07/01/2018 TripAdvisor review
« Villas with Private Pool but A Bit Far Away from Beach »

The hotel is not in the beach area and it takes more than 5 minutes to the beach on foot. Each villa has a private swimming pool and the hotel has a big pool. Since all of them are not heated pools, I saw no one swim because the water is very cold in January. I stayed 3 nights in the Pullman Oceanview Sanya Resort and Spa and 3 nights in Pullman Yalong Bay Sanya Villas and Resort. Though I was generally satisfied with facilities of the latter hotel, I highly recommend the Pullman Oceanview Sanya Resort and Spa. I cannot agree more with other guests of this hotel and my friends who had stayed there, the service of all hotel staff, including the reception, the pool (there are 5 pools on the hotel) and the both the Chinese Restaurant and the Sand (Cafe House) Restaurant are excellent. I visited Sanya twice or thrice a year and each and every time, I enjoyed thoroughly my stay with the Hotel. The Chinese food is gorgeous, yummy, yummy ! This hotel I definitely strongly recommend in particular to those visiting Sanya for holiday with fily and kids.

M. K. Solo - 21/12/2017 Confirmed reviews ALL
« The overall rate was Great. »

The Thai Villas was beautiful, it was very nice & quiet & very relaxing. I absolutely loved the bed, all set up beautifully swan wrapped by towels and the flowers around the swan it made me very special & very welcoming. The bed is very comfortable, I couldn't get out of bed. The villa room was very clean & I love the thick white towels, feels lovely. The restaurants is very flexible, the breakfast & dinner buffet was great, Fantastic Noodle House & Chinese restaurant - great food. I've enjoyed it. Lovely staff with lots of smiles & they were helpful. I definitely enjoyed the hotel & will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

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