VIE Hotel Bangkok - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 421 reviews

Hotel extras

  • Surrounded by shopping malls

  • Near BTS Skytrain with easy access via Airport Link to Suvarnbhumi International Airport

  • Complimentary hotel Tuk Tuk transportation

ALLSAFE approved hotel

Hotel location

VIE Hotel Bangkok - MGallery

117 39 40 Phaya Thai Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.750567, 100.532042

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Large purpose built spaces and modern elegant designs make your event one to remember. Catering for 150 people, the ballroom boasts high ceilings, natural lighting and city views, while the adjoining foyer provides the ideal pre-function area.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our selection of guest rooms and suites boast high ceilings, large windows and scenic views. Incomparably spacious, beautifully designed and equipped with a multitude of features, these rooms offer so much more than a place to rest your head.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  421 reviews

TripAdvisor Rating  4.5/5  3,854 reviews

Impressive customer service!

TripAdvisor rating 5.0/5

RoystonSim Friends getaway - TripAdvisor review

I stayed at Vie Hotel from 5-10 Jan, and the service provided by the hotel was truly best in class. The aircon in our room was leaking on the first day but the maintenance person came to fix the problem promptly, and we were also offered an option for a free room upgrade. The staff at the reception were very pleasant and warm, and they were very apologetic for the aircon issue in the room. Throughout our stay, the service we received from the reception to the room service to the concierge were all very pleasant. I was most impressed when the hotel staff Benz saw me leaving the hotel after checking out with multiple bags, and without me asking, Benz came forward to help carry my luggage all the way to the BTS station! And he did all this work without accepting the tip that I offered. Benz truly exemplifies Vie Hotel’s high standards of customer service! I’m very impressed with my stay at Vie Hotel, it was excellent and I highly recommend it!

Dear Royston Sim, We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery Hotel Collection. I am happy to learn that you had a comfortable stay and were well taken care of by our team especially Benz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager VIE Hotel Bangkok

avoid to stay this hotel

TripAdvisor rating 2.0/5

801faisalh TripAdvisor review

There is absolutely no customer service in this hotel because everyone seems busy in something else other than customer service. I have booked suite in this hotel and was expecting nice and pleasant stay, but it was all shocking. Air conditioning was not working properly so have to ask them to fix it and they find out that it was faulty an both lounge and bedroom as temperature control was not working and was always cold. Coffee machine was not working as well so have to ask them to replace it. the most shocking one was afternoon canopies as they were serving alcohol and some useless snacks which no one would bother to eat, and the funniest part was that tea was not on menu in afternoon and if u want tea, then you have to pay. Basically, they don't want anyone to come and have free afternoon snacks because they don't offer any evening cocktails and OfCourse in afternoon customers would be outdoor. please avoid staying with them as there are many better options in Bangkok. There are many other issues while i stayed but i know they will never fix it nor accept it especially their management.

Dear 801faisalh, Greetings from VIE Hotel Bangkok, MGallery Collection! Thank you for taking the time to inform us about your recent stay at VIE Hotel Bangkok, MGallery by Sofitel. Please allow me to express my sincerest apologies with refer to your comment about the member benefit which is not meet your expectation. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, thank you for sharing your experience. We look forward to welcoming you back at VIE Hotel Bangkok in the near future. Sincerely, VIE Team

Surprise!

Customer review rating 4.5/5

Regina Couples - Confirmed reviews ALL

We had previously stayed here many years back. This time, stayed 2 nights with hotel. For the first night, the hotel surprised us with a piece of chocolate cake for our anniversary. We left for a night to Khao Yai and when we returned for the 2nd part of our vacation, they surprised us with a room upgrade. The service has been impeccable. Bedding wonderful. Breakfast was a good spread. Location good too as it was just after the BTS station. It would have been perfect if they reinstated the complimentary shuttle tuktuk service to everyday instead of just from fridays to sundays and only at 2 hourly intervals. Nonetheless, we had a very pleasant experience again this time. Will definitely stay again the next time we visit Bangkok.

Dear Hui-Shien-Regina L., We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager VIE Hotel Bangkok

Customer review rating 4.0/5

June W. Families - Confirmed reviews ALL

Convenient, clean and fulfilling stay

Dear Ho-Yin N., We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager VIE Hotel Bangkok

Very professional and friendly staff in well located hotel

Customer review rating 4.5/5

Steve Business - Confirmed reviews ALL

The whole experience was made so good by the incredibly helpful and friendly staff

Dear Stephen-David H., We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager VIE Hotel Bangkok

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Other web-users rate our hotel

  • 396 reviews 9.4/10 Location
  • 498 reviews 7.8/10 Room
  • 475 reviews 8.5/10 Service
  • 244 reviews 8.7/10 Breakfast
  • 140 reviews 7.9/10 Cleanliness

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