Information message

ibis Dubai Deira City Centre Hotel 3 stars

Customer review rating 4.2/5 6,236 reviews

ALLSAFE approved hotel

ibis Dubai Deira City Centre
See on a map
+ 18 Services

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Free WiFi access

  • Free Indoor Parking

  • Opposite City Centre Deira Mall

  • 2 minute walk from Dubai Metro Station

Hotel location

ibis Dubai Deira City Centre

8th street Port Saeed District
Opposite City Centre Deira Mall
P.O Box 185310
00000 deira, dubai
united arab emirates

Tel: +97142925000

Fax: (+971)4/2925001

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED DEIRA CITY CENTR

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253194, 55.332931

Exhibition centre

  • AIRPORT EXPO 4.0 km / 2.49 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • 2 Restaurants
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 365 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 98 connecting rooms
    • 283 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Russian
    • Chinese Mandarin
    • English
    • French
    • Arabic
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • ibis Deira City Centre
    • On site
    • Private
Boutiques/shopping
  • Shopping mall

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Our guest reviews for
ibis Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,236 reviews

TripAdvisor Rating 4.0/5

2,382 reviews

Good location

Customer review rating 3.5/5

Arash D. B. Business - 19/10/2021 Confirmed reviews ALL

Good location and near the metro station

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Very well located

Customer review rating 4.5/5

Ckmrafai Business - 19/10/2021 Confirmed reviews ALL

Friendly staff and exelent location

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to ibis Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Perfect Location for Family oriented Stay. For Business stays, look for Accor properties at Sheikh Zayed Road!

Customer review rating 4.5/5

Ankur S. Business - 18/10/2021 Confirmed reviews ALL

Courteous staff, special mention for "Emma" at the front desk. A cheerful, funny, and lovely young lady. She understood our every requirement and provided us with an instant solution to all. I stayed for 4 nights, the overall experience is extremely satisfying. The location is pretty good, bang opposite to Deira City Center...a nice shopping destination for all family needs.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to ibis Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

A good stay, but more front desk staff needed

Customer review rating 4.0/5

Richard Solo - 18/10/2021 Confirmed reviews ALL

A good stay, and thank you for the late check out arrangement. The only downside was that the front desk had only one person on duty each time I needed to speak with someone, and a lot of guests in the queue to check in/out or have issues attended to.

Dear Valued Guest, Thank you for your fantastic feedback following your stay in ibis Dubai Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to ibis Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Nice

Customer review rating 5.0/5

Ranjee Solo - 15/10/2021 Confirmed reviews ALL

Nice location and very clean

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Well connected location

Customer review rating 4.5/5

Partha S. R. Business - 15/10/2021 Confirmed reviews ALL

Quite happy with my stay. Suggest you to keep Indian breakfast choice like South Indian and North Indian variety. Especially for long staying guests it will be a delight.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good and accessible

Customer review rating 3.5/5

Tayech Y. Solo - 13/10/2021 Confirmed reviews ALL

The Hotel is good, clean and handy. However, a few things to improve is the Soap dispensers are not good and availability s very small and there is no other means. Hygiene is important and you need to change the dispensers. Internet acess for call is limited to 2 calls normally and in the time of techno;ogy this needs to be improved.

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at ibis Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good location, and dedicated staff

Customer review rating 4.5/5

Mr. P. Business - 13/10/2021 Confirmed reviews ALL

On my first stay, I asked for room transfer since the 3rd floor smells like paint. My request was accommodated and a fruit platter was even sent to me. Thank you. When I came back on the 9th, I did the online check in with requests such as high floors, away from the elevator. None of which was honored. I did not complain anymore since I was too tired, and will stay for a night. Do I get welcome drink for the second stay? Anyway, focusing on the positive things. Staff here are nice. Housekeepers are really professional. I commend them, plus the staff who takes care of luggages and the dining staff. Thank you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Hotel staff gr8

Customer review rating 4.0/5

Sachin K. Business - 12/10/2021 Confirmed reviews ALL

Your staff understand the need of guests, and provide needful support and assistance on time . Which gives a nice experience...

Dear Valued Guest, Thank you for your fantastic feedback following your stay in ibis Dubai Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to ibis Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Great Location!

Customer review rating 4.5/5

Bai Y. Solo - 12/10/2021 Confirmed reviews ALL

Thank you specially to Marla (Frontdesk) who has been very helpful to me and did not hesitate to assist me when i order Camera Lens via Canon ME as i dont have EMirates Number! Hugely Thank you! am really happy!

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at ibis Dubai Deira City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 4.5/5

Anonymous Solo - 10/10/2021 Confirmed reviews ALL

Good value for your money. Kind and polite staff. Excellent location.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

All in All great!

Customer review rating 4.5/5

Michel S. Solo - 10/10/2021 Confirmed reviews ALL

The hotel is very well located next a mall and metro station. The room service is very good and the room service employees are very friendly and do great work! The room was well maintained and nice. All in all a great place to stay!

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Yes the Hotel in good location with very good service will nice smile

Customer review rating 5.0/5

Ahmed A. Solo - 09/10/2021 Confirmed reviews ALL

Good service with nice smile from all the staff

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at ibis Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent

Customer review rating 5.0/5

Abhimanyu Business - 09/10/2021 Confirmed reviews ALL

I am highly impressed by the team special mention is Security Head staff Hussain, he was very quick and a real asset for your organisation.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 5.0/5

Tarek E. Solo - 08/10/2021 Confirmed reviews ALL

I love ibis

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at ibis Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Experience of hotel Stay in Ibis Dubai

Customer review rating 5.0/5

Mohamed H. Business - 07/10/2021 Confirmed reviews ALL

While checkin at the hotel the staff Haresh has welcomed and mad me feel home. All the information which is required was comunicated during the check in and All safe protocols was followed. During the stay as well Haresh has been very helpful and has done an excellent guest experience. Moreover, Marla from reception was extremly helpful. While I was waiting when a guest who approached with complaint handled the situation very well and assisted me with a smile. Marla has assisted to make sure all arrangement for departure is arranged and settlement of billing. Francis restaurant manager every morning during breakfast ensured the table is arranged and greeted with warming smile. The F&B team all was very attentive to all guests needs and supported each other. While my wirless headset was left at the table he came and searched for me to handover over to me. Outstanding F&B team. Moreover, Jerald who is the Bar incharge was very attentive and gave excellent service. I would say he is a very talented person in terms of Bar skills and knowledge. Made sure all the guests at the bar needs and requests are attended. I would like to thank you for Marla, Jerald, Haresh and Francis for the outstanding service they have done through out my stay. For improvement I would say housekeeping team requires to understand how the guest prefer the room to be set after cleaning as different team members follows different style. But overall the team member who cleaned on the first day greeted and ensured wether if I require any more assistance. Overall the team of Ibis and novotel was outstanding, attentive to guest experience service. All the team members has the values of Accor to make any guest feel welcome. I would recommend to my friends and family.

Dear Valued Guest, Thank you for reviewing your recent stay at ibis Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Customer service needs to improve. Location wise it is perfect.

Customer review rating 2.5/5

Mohamed A. J. Business - 07/10/2021 Confirmed reviews ALL

Customer service is poor, feel like the guests are classified as low class as guests who are classified as 'rich' would book at Novotel next door which is also part of the same group instead of staying at Ibis. So those booking Ibis are already profiled as low class people. Location is perfect and room is comfortable. Customer Service (Reception, Security and Restaurant) requires a big improvement otherwise not appealing for next time stay. To add, receptionist not always available to answer calls.

Dear Valued Guest, First of all, thank you for choosing to stay at ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you had experienced during your stay, but grateful for bringing it up as this helps us to constantly improve on our facilities and services. Your comments have been noted and these have been thoroughly discussed with the concerned department heads. We value your business and would like to address these immediately. I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 5.0/5

Rani R. Business - 07/10/2021 Confirmed reviews ALL

Helpful staff, Good location, clean

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Convenient and worthy

TripAdvisor rating 5.0/5

Shadi S 27/08/2021 TripAdvisor review

We have stayed one month for business and its highly recommend because of convenient and friendly staff also ease of access to all area. Closed to metro station and City center. We always use IBIS hotel and we are extremely satisfied

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Ibis Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Pleasant Stay

TripAdvisor rating 5.0/5

Sanoop S Business - 21/08/2021 TripAdvisor review

The hotel is well located close to the airport and is easily accessible by metro. The rooms are clean and comfortable with good room service . Check in and check out process was relatively easy and would definitely stay again.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Ibis Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one. Kind Regards, Sumit Gupta Hotel Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby