ibis budget Auckland Central 3 stars

This budget hotel is in a great location & the staff were very helpful & friendly. However, the 2 double rooms I stayed in were quite small. The 2nd room was so small that I would recommend it only for someone traveling solo. The bed was comfortable, water was hot & even though others stated they had a smell in the room I had no offensive smell in either room I booked. The rooms were very clean but the metal drain on floor of shower was loose in both rooms. One of my rooms had a microwave & stove top both had a refrigerator & kettle. Anything you need like utensils & pots you could ask for at the front desk. The rooms were bright due to a window & slider. The balcony was basically non existent as you couldn't really step out. I chose this hotel for the location & for me it was perfect. No restaurant in this hotel but there is a cafe next door & down the block & a great Countdown grocery store about a 10 min walk. Waterfront is maybe a 15min walk & Sky Tower ~10mins. FYI most stores except the grocery close early ~6pm so do your shopping early.

When you look at the photos of this hotel, you think: "Ok, that looks nice." The shock comes when you enter the room. Even the term 'room' is a real exaggeration. 'Storage room' is more appropriate. A tiny double bed almost stands in the way of even entering the room. Our two travel bags? We somehow squeeze them in unopened. Opening does not work, we would have to leave the room. Of course there is no chair and no table! They wouldn't have fit in. We close the access door and now find a second door. The toilet and shower are hidden behind it. The shower and toilet share this miserable dark hole, separated only by a shower curtain better known as a 'rag'. The worst thing though is the smell. Sorry, stench is more appropriate. Window for ventilation. Well, if you call an opening of approx. 30 x 70 cm closed with glass a window... . Oh, I forgot: there is another balcony that is actually one square meter in size. We could put our travel bags there. Oh, that doesn't work, the door is so narrow that the travel bags don't fit through.

Never again. Dirty rooms, weird smell, bathroom absolutly filthy, bugs, unfriendly staff....wanted to move to another room but apparently fully booked. Wrong, possibility to book on their site so rooms available. Only one positive point, the location in the city centre.!

Hotel staff was exemplary in their responses to our questions and requests. Room was small, functional, and affordable; it had everything we needed. Hotel is centrally located a few blocks from major bus terminal, the wharf/pier area, many restaurants, and coffee shops. Very quiet (we were on the twelfth floor). We would gladly stay here again.

Location is awesome. So many shops, restaurants and cafes nearby. Got to explore the local area right on my doorstep and visit lots of cute little shops in an area with lots of character. After staying in a few other types of accommodation over the last 2 weeks, this one really stands out as being clean and looked after. Staff are super friendly and helpful. The room has everything you need for a hotel and the bed is comfy. Even had views of the city from a tiny balcony on the 18th floor. I’ll definitely be back if I visit Auckland again and would happily stay a few extra nights instead of just the one this time.