ibis Dubai Mall of the Emirates

ibis Dubai Mall of the Emirates 3 stars

Customer review rating (ALL Rating) 4.6/5 913 reviews

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Hotel extras

  • A few minutes walk from Mall of the Emirates

  • Complimentary WiFi

  • Private Indoor Car Park

  • Located in the heart of Al Barsha's business and leisure district

  • A few minutes away from Dubai Metro Station

ALLSAFE approved hotel

Hotel location

ibis Dubai Mall of the Emirates

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O Box 283825
283825 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone +971 4 382 3000

Fax +971 4 382 3001

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue.

Your meetings and events

The hotel offers a new meeting room concept adapted to all your needs. The emblematic settings are equipped with state-of-the art wireless audio visual facilities and unlimited WIFI access. Enjoy a warm welcome, gourmet break and excellent service!

Room descriptions and layouts

1 

meeting room

From 1 to 55 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  913 reviews

TripAdvisor Rating  4.5/5  2,464 reviews

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Fast check in great staff , reception always busy .. but staff was great like jefferson .

Dear Fahad H., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Excellent service for housekeeping

TripAdvisor rating 5.0/5

ramba k TripAdvisor review

Ibis hotel is very nice and lobby area at nice hotel location great place near the mall of Emirates and metro station room very well done housekeeping service is amazing nice staff performance of great experience friendly and help full person mr Durga and sapana vijay thank you so much

Dear Valued guest, We very much appreciate your comments regarding your stay at Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Experience was amazing

TripAdvisor rating 5.0/5

J K S TripAdvisor review

Reception staff and so friendly and helpful housekeeping staff did and great job room cleaning was excellent bye phul its very near to the metro station supermarket restaurants food was very tasty thanks to Sohail vijy and naran

Dear Valued guest, We very much appreciate your comments regarding your stay at Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Poor impression

TripAdvisor rating 1.0/5

Cindy1106 TripAdvisor review

Sitting and waiting for checkin since 7am this morning. I do understand that hotel check in is at 2pm,at this time hotel was full and early checkin couldnt be accommodated however 3 and half hours have passed and there has been a number of checkouts and still no rooms available. There is a lobby full of people waiting to check in. For a hotel that knows they receive alot of early checkins, I cant understand why wont they have a housekeeping team available to start cleaning early. This would not only assist the guest especially after a long travel but add value to their experience and keep them coming back. And as for Maraim the receptionist, she needs to learn how to interact with guests, complete lack of guest service and compassion. No communication or reassurance from the front office team. Definately not a good impression left from this hotel and start for our holiday in Dubai.

Superb over all

TripAdvisor rating 5.0/5

Road22657395072 TripAdvisor review

Reception staff are so kind and helpful at lobby was good and bathroom was well clean houskeeping staff are so kind and room was well clean bye Phul he did and great job thanks to floor supervisor checked my room

Dear Valued guest, We very much appreciate your comments regarding your stay at Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

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Other web-users rate our hotel

  • 894 reviews 9.8/10 Location
  • 1,218 reviews 7/10 Room
  • 2,937 reviews 9.4/10 Service
  • 47 reviews 4.1/10 WiFi
  • 605 reviews 8.2/10 Cleanliness
  • 307 reviews 8.4/10 Breakfast
  • 250 reviews 8.8/10 Food
  • 183 reviews 8.7/10 Vibe

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