Hotel - Novotel Liverpool Centre
Novotel Hotel Novotel Hotel

Novotel Liverpool Centre Hotel

4.0/5 2,914 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BBC0.6 km / 0.37 mi ROYAL LIVER INSURANCE0.6 km / 0.37 mi
BIBBY LINE SHIPPING COMPANY0.6 km / 0.37 mi ROYAL SUN ALLIANCE INSURANCE0.6 km / 0.37 mi

Congress centre

LIVERPOOL ECHO ARENA1.3 km / 0.81 mi

Exhibition centre

LIVERPOOL ECHO AREN0.8 km / 0.5 mi

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel Liverpool Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOOKER 25 m2 3 m 15 8 10 12 10
CUNARD 25 m2 3 m 15 8 10 12 10
HARRISON 25 m2 3 m 15 8 10 12 10
LAMPORT 25 m2 3 m 15 8 15 12 10
MAC ANDREWS 40 m2 3 m 20 10 12 12 10
ALBERT 50 m2 3 m 50 20 25 20 20
JOHNSTON 50 m2 3 m 50 20 25 20 20
PACIFIC 55 m2 3 m 50 15 20 20 30
EUREKA 65 m2 3 m 15 0 15 15 0
ALBERT JOHNSTON 80 m2 3 m 100 52 60 50 60
    • Screen
    • Soundproof
    • Flipchart
    • TV with VCR
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 30 family rooms
  • 13 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,113 reviews

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,914 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
T. Solo - 24/01/2020 Confirmed reviews ALL
« Noise from street. No vegan breakfast. »

I stay with you quite often and I enjoy the general feel of the hotel including its location. This time I found the room allocated a little noisy. I am also disappointed that Novotel is not offering food for vegans.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr T. I'm glad to hear you enjoy staying at Novotel Liverpool but i'm sorry that you didn't enjoy your experience this time round. We appreciate the city centre can be noisy in the evenings so please do ask for an inside high room next time you come and stay with us which make for a more peaceful evening. With regards to the breakfast, we do offer a range of vegan options which are available on request and I'm sorry if this wasn't communicate to you during breakfast. We do tend to only cook the vegan options on request to help reduce food wastage. I hope you did notice our special Veganuary menu that was available during the evening as well and our mission going forward is to add more vegan options onto our buffet and main menu to give more variety to vegan guest such as yourself. If you are planning on staying with us again please feel free to contact me on h6… so I can help you with any requests you may have regarding your visit. Thank you once again for your feedback - I will be passing this over to the team to take all your points on board. Many Thanks Matthew Blyth Community Manager

Keith Solo - 23/01/2020 Confirmed reviews ALL

As I am not asked later on about the restaurant, I would have had an evening meal with yourselves had the menu been more interesting. I would have been fine had I wanted a burger or pizza but beyond that I felt the choice was extremely poor. One small point amongst my praises for you was the pillows in my room. These were far too rigid and therefore not comfortable to sleep with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH P., Thank you for your high praise and taking time to provide us with feedback. We are pleased to receive your suggestions and they have been kindly noted. We hope to see you again soon! Kindest Regards, Yvonne West (Reception Team Member).

23/01/2020 TripAdvisor review
« weekend leisre trip »

Excellent stay at a new hotel for us. everything you would expect from the Novotel brand. Great weekend. Excellent breakfast menu and comfortable bed. Room was large ad spacious with plenty of amenities and a great TV. WOULD DEFO STAY AGAIN.

Alan W. Business - 22/01/2020 Confirmed reviews ALL
« first time, very nice stay »

Good location and very nice rooms. This was my first stay at this hotel although I have been to other Novotel hotels. In comparison with other Novotels this is at the top of the list. I was impressed with the staff , very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN w., Kindest thanks for your wonderful review. We are so pleased to hear that you liked our Liverpool, Novotel so much. We hope you will return soon and enjoy another stay with us. Best Wishes from, Yvonne West (Reception Team Member).

E. D. Friends - 21/01/2020 Confirmed reviews ALL
« Great stay »

Friendly nice atmosphere and relaxing

Couples - 21/01/2020 TripAdvisor review
« Ideally located for City centre needs »

Great hotel - second time I've stayed here so knew what to expect. Friendly, helpful staff, spotlessly clean hotel and ideally situated for the city centre shops/ Liverpool One - and a short walk from the Albert Dock where we went to eat (Smugglers Cove, highly recommended!). Multi-storey car park located next door to the hotel provides plenty of parking for the centre, there was no shortage of spaces and we landed Friday evening. Would recommend this hotel and would have no qualms about staying again in the future.

Peter Couples - 20/01/2020 Confirmed reviews ALL
« Great lcoation, friendly staff. »

Spotlessly clean hotel and handily situated for our needs - immediately across the road from the Liverpool One centre. A multi-storey car park located immediately next door meant we were right on the doorstep for everything we needed. Room was a great size, immaculate and had usual facilities such as TV, iron, hairdryer etc. Staff were helpful and friendly. Cannot fault at all. Second time I've stayed here and will undoubtedly visit again. Thank you!

Martin Couples - 20/01/2020 Confirmed reviews ALL
« Central location and comfortable hotel »

Nice bedroom and bathroom, helpful staff but can get busy at breakfast so they ran out at times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN T., Thank you for your great review at Novotel Liverpool. We are so pleased you had a great stay. We look forward to seeing you soon. Kind regards Reception Team

Federica Solo - 20/01/2020 Confirmed reviews ALL
« Chilling Time »

The room and the view from it was amazing and relaxing. The position is optimal for visiting the city. I loved the services and the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEDERICA P., Thank you so much for leaving such a great review regarding your stay at Novotel Liverpool. We appreciate it so much. We are so pleased you liked the views from your room, we will pass over your great feedback to all the staff, thank you again. We look forward to seeing you soon. Kind regards Reception Team

Couples - 20/01/2020 TripAdvisor review
« Stuart's birthday stay »

Excellent hotel. Good location close to the shops and the waterfront. Very friendly and welcoming staff who went out of their way to be helpful. We were upgraded to an Executive room which was an added bonus! Cannot fault it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, This is an absolutely WOW review!!! Everybody is thrilled that you have enjoyed to the maximum your stay at Novotel Liverpool! You should have seen my colleagues faces when I read your feedback to them! They were so pleased and grateful to have their hard work appreciated! Happy birthday once again from all of us! May you have all the best in this life! Take care! Best regards, Valentina Stolnic Reception Team Leader

Stuart F. C. Couples - 19/01/2020 Confirmed reviews ALL
« Birthday stay »

Excellent. Staff very helpful. Upgrade on room a great birthday treat!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I am really happy that you have enjoyed your stay with us! It is always a pleasure to receive positive feedback! I hope you are going to stay with us again in the near future and have again a great time at our hotel! Best regards, Christos

Rebecca T. Friends - 19/01/2020 Confirmed reviews ALL
« Miss »

Clean and modern hotel. Polite staff. Lovely pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca , Thank you very much for your amazing review! We are really glad that you enjoyed your stay in our hotel and that you took the advantage of the swimming pool as well. We hope your next visit in our hotel will be as pleasant as the previous one. Until then, have a lovely time! Warmest Wishes, Konstantina Karydi, Welcome Team Leader

Anonymous Families - 19/01/2020 Confirmed reviews ALL
« Good Hotel in an excellent location »

Friendly staff and good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate the fact for taking the time to leave your feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christos Novotel Hotel Liverpool City Centre

Anonymous Couples - 18/01/2020 Confirmed reviews ALL

We had an executive room - very nice & spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, Thank you very much for the great score you have provided to your recent stay in our hotel! We are extremely glad that you liked your room and that everything met your expectations.It was our pleasure to have you in our hotel and hope to see you again in the near future! Until then, have a wonderful time and take care! Warmest Wishes, Konstantina Karydi, Welcome team Leader

Rachel Families - 15/01/2020 Confirmed reviews ALL
« Perfect »

We arrived on an early flight and there was no problem with us checking in. 1 of our rooms was ready which was really handy. There was a mix up with our payment which was a bit infurating but it was dealt with. The inter-connecting rooms was fantastic. The breakfast was fab (a bit of pudding wud have been nice). The pool table is a great addition especially as it was raining a bit. The gym was also very handy. Did not use the swimming pool. We will definately be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Thank you very much for taking the time to review your recent stay in our hotel. We are thrilled to hear that you had a wonderful time in our hotel and that you took the advantage of the gym and the pool table. We do apologize for any inconvenience caused regarding the payments and we will make sure that next time we will be more attentive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or even more the previous one. Looking forward to accommodating you soon in our hotel. Until then, have a wonderful time! Warmest Wishes, Konstantina Karydi, Welcome Team Leader

G Business - 15/01/2020 Confirmed reviews ALL
« clean rooms but rude receiponists »

When I was checking in, they said the hotel was full and they had upgraded me to a suite, I thanked them for this since I had booked a superior room. When I got to the room it was not a suite and was below the level of room I had chosen and paid for. When I went out of the hotel for dinner, I asked the receptionist why I was not a) put in a suite like she had advised and also if this was not going to be the case why was in a lower class of room then what I had booked and paid for. The response from the lady was a snigger and a response of we don't have any of the rooms left for which you had booked and as for the suite that was never going to happen.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to leave feedback. In order to get a better understanding of your experience, would you be able to contact me directly as I wish to resolve this. We are sorry that you felt this way and I look forward to hearing from you. Warmest Wishes, Conner Farmer Reception Team Leader h6…

Patricia M. Couples - 15/01/2020 Confirmed reviews ALL
« Very enjoyable stay »

Lovely room. Nice staff. Very easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA M., Thank you for your lovely review of Novotel Liverpool Centre. I will pass on your comments to our welcome team. I am sure that they will be pleased to hear your kind words. Kind regards, Sebastian Chan Welcome Manager

Friends getaway - 15/01/2020 TripAdvisor review
« One Night stay Very comfy »

We arrived and parked car in the car park on Hanover street Q Parks 30% off with a ticket from hotel on checking out. Check-in was a breeze the gentleman was very helpful room was big, clean and very comfortable. View from window not great but we were only there 1 night to sleep and get ready for a night out with friends. Bed was comfy and breakfast was delicious. Location was great for sight seeing Highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear U5049NAmargaretc, Thank you for your absolutely fantastic review of Novotel Liverpool Centre. I will pass on your kind comments regarding the smooth check-in with the welcome team, as well as how much you enjoyed the room. Unfortunately, some of our rooms do look onto other buildings in the city. We are glad that you loved the breakfast and the location of the hotel, we hope to welcome you back very soon! Kind regards, Sebastian Chan Welcome Manager

Sc Families - 14/01/2020 Confirmed reviews ALL
« Great stay in Liverpool »

Fantastic location, stayed on 10th floor. Room was quiet. Used fitness room & pool. Plenty of towels & lockers available. Great buffet breakfast but was told latte was not included although I saw people using a nespresso machine, not sure if that was included in the price or not. Requested an extra duvet which brought to the room promptly. I liked the loo being separate to the bath room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANNON C., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so glad that you felt welcomed by our staff. In regards to the latte, unfortunately it is not included in the price of the breakfast. The Nespresso machine is free for guests to use during the breakfast service. I will ensure that the Food and Beverage Team are aware of this for the future, so that they can better inform any guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Chan Welcome Manager

Claire O. Couples - 14/01/2020 Confirmed reviews ALL
« Lovely, friendly hotel »

What can I say, this hotel is amazing. The staff are so friendly and extra helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE o., Thank you for your fantastic review of Novotel Liverpool Centre. I am delighted to read that you enjoyed your recent stay and that you felt incredibly welcomed by our staff. I will pass on your comments to our team, who I am sure will be pleased with the kind words! We look forward to welcoming you back to Liverpool very soon! Kind regards, Sebastian Chan Welcome Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates