Novotel Liverpool Centre

Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,840 reviews

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, steam room and gym (reopening 25th July)

  • An ALLSAFE Clifton certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Your meetings and events

Please contact the hotel directly at h6495-sb@accor.com for availability and support.

Room descriptions and layouts

10 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,840 reviews

TripAdvisor Rating  4.0/5  3,107 reviews

Fabulous hotel and centrally located for bars,restaurants and shopping

Customer review rating 5.0/5

Geraldine M. Friends - Confirmed reviews ALL

Lovely hotel,friendly staff and centrally located.Would recommend it to anyone.

Dear GERALDINE M., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Great hotel

Customer review rating 5.0/5

J.mck Couples - Confirmed reviews ALL

Friendly staff, great location

Dear JAMES M., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Fantastic stay!!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Fantastic hotel and even better location right in the centre of Liverpool with great shopping and restaurants a stone's throw away. Staff are so friendly and helpful, really go out of their way to help. Facilities are great, I love the pool and steam room.

Dear JOHNINE D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Great location

Customer review rating 2.0/5

Denise S. Couples - Confirmed reviews ALL

Great location Good customer service Needs updating Carpets stained, curtains don’t pull closed, mirror hung on an angle. The entry to lifts by reception is dirty and the walls are all chipped not a great first impression upon arrival. The external entrance is dirty and unkept I’ve stated in the hotel for years and this last twice it stands out in need of an overhaul

Dear DENISE s., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lee Rimmer, Front Office Manager

Good location

Customer review rating 4.0/5

So Couples - Confirmed reviews ALL

lovely clean room and very quiet on our stay . comfy bed but did not sleep much as pillows were very hard. Booking in and out staff very little was said not very welcoming. Breakfast was adequate but expensive! for what it was. overall nice clean hotel will stay again but omit the breakfast.

Dear SHEILA O., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

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Other web-users rate our hotel

  • 2,028 reviews 9.6/10 Location
  • 2,532 reviews 5.9/10 Room
  • 2,139 reviews 7.9/10 Service
  • 21 reviews 5.9/10 WiFi
  • 1,243 reviews 4.7/10 Cleanliness
  • 1,171 reviews 7.4/10 Breakfast
  • 744 reviews 6.6/10 Pool
  • 20 reviews 5/10 Beach

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