Novotel Liverpool Centre

Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,414 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, steam room and gym (reopening 25th July)

  • An ALLSAFE Clifton certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

  • By plane

    JOHN LENNON AIRPORT At 11km / 7 miles

  • By train

    LIVERPO LIME STREET At 1km / 1 miles

GPS:53.403169, -2.984534

Companies

  • BBC 0 km / 0 mi
  • BIBBY LINE SHIPPING COMPANY 0 km / 0 mi
  • ROYAL LIVER INSURANCE 0 km / 0 mi
  • ROYAL SUN ALLIANCE INSURANCE 0 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Your meetings and events

Please contact the hotel directly at h6495-sb@accor.com for availability and support.

Room descriptions and layouts

10 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,414 reviews

TripAdvisor Rating  4.0/5  3,068 reviews

Centrally situated for all our objectives

Customer review rating 5.0/5

Janice M. Couples - Confirmed reviews ALL

Good. Staff welcoming and extremely helpful.

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback, especially from our loyal Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms M., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN

Good stay, very comfortable

Customer review rating 4.5/5

Alex Business - Confirmed reviews ALL

Was upgraded to an executive room on arrival which was much appreciated. The room was clean and comfortable and I slept very well. The breakfast in the morning was delicious

Dear ALEXANDER T., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Location great

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Well appointed rooms and bar area. Good experience overall.

Dear BURNS C., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

No

Customer review rating 0.5/5

Helen R. Couples - Confirmed reviews ALL

Was nasty

Dear HELEN r., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations in particular with the cleanliness of the carpets and the painting of the ceiling in the bed room. As per our previous conversation before you checked out of the hotel we are expecting one third of the hotel room carpets to be changed and we will be getting an external company in to paint the mentioned ceiling. The cleanliness is paramount importance to me as explained to you and we will be monitoring on a daily basis room checks and cleanliness of the rooms in order for this to not effect others. I really do hope you give us the opportunity to show you our high standards that we pride ourselves on and the improvement on what you found during your previous stay. Please contact the hotel directly for your next stay on h6… and we will arrange a free upgrade to our suite in the hotel. Sincerely, Gilles Mattern General Manager

Well located

Customer review rating 5.0/5

Julie Solo - Confirmed reviews ALL

Really helpful staff, very central hotel. Great pool.

Dear JULIE F., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

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