Novotel Buenos Aires

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Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.5/5 534 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Pool and gym are open, but Covid restrictions apply.

  • Indoor games area, play area and children's library

  • Mediterranean restaurant with terrace

  • Pet-friendly bar with musical entertainment

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

Telephone +54 11 4370-9500

Fax +54 11 4370-9599

Contact email

  • BUS:  6, 7, 24, 26, 29 URUGUAY

  • SUBTE:  LINEA B URUGUAY

  • By plane

    EZEIZA At 31.5km / 19.57 miles - Shuttle paying

  • By train

    RETIRO At 1.5km / 0.93 miles

GPS:-34.604847, -58.385635

Companies

  • ACCENTURE 0.6 km / 0.37 mi
  • BASF 1 km / 0.62 mi
  • CHEVRON 0.6 km / 0.37 mi
  • JOHNSON & JOHNSON 20 km / 12.43 mi
  • LOREAL 5 km / 3.11 mi
  • MAN 0.9 km / 0.56 mi
  • PETROBRAS 1 km / 0.62 mi
  • PEUGEOT 20 km / 12.43 mi
  • PLUSPETROL 0 km / 0 mi
  • SANOFI AVENTIS 25 km / 15.54 mi
  • SCHLUMBERGER SA 0.2 km / 0.12 mi
  • SHELL 0.6 km / 0.37 mi
  • TELEFONICA 0.8 km / 0.5 mi
  • TOTAL AUSTRAL 1 km / 0.62 mi
  • YPF 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PATIO #378 Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

13 

meeting rooms

From 1 to 220 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  534 reviews

TripAdvisor Rating  4.5/5  2,154 reviews

Excellent location, very good service in the heart of Buenos Aires.

TripAdvisor rating 4.0/5

miriam_Lausanne Friends getaway - TripAdvisor review

The hotel is located in the heart of Buenos Aires, close to the Colón Theatre, legendary restaurants such as Zum Edelweiss and the most important theatres of the city on Corrientes Avenue, which is the equivalent of Broadway in the southern cone. The decoration of the room is modern and if you travel for work you have almost all the possible plugs in the world and you have a well illuminated work area comfortable for teleworking. Definitely one of the best options for visiting Buenos Aires.

GREAT STAY!

TripAdvisor rating 5.0/5

desertcharlie2020 TripAdvisor review

From the moment I arrived, I knew I picked the right hotel. I didn't find any problems as were listed in some earlier reviews, at all. The front desk staff was professional and friendly, the room was immaculate and spacious. The location is excellent with the subway just at the corner. The outdoor terrace was perfect for my afternoon latte. If you're visiting Buenos Aires

Dear Charlie: We very much appreciate your comments regarding your stay at the Novotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanina E. Teplisky Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

Customer review rating 5.0/5

Jean-jacques D. Couples - Confirmed reviews ALL

Excellent, was even given an upgrade to suite.

Excellent service. Beautiful place.

Customer review rating 5.0/5

Gerardo W. Couples - Confirmed reviews ALL

Excellent service, good personnel, very nice place, cleanliness.

Good Location and Helpful Front Desk

Customer review rating 4.5/5

Bill C. Solo - Confirmed reviews ALL

I chose this hotel due to its location near city attractions. The front desk staff was also very helpful in printing out my Covid test result. Room was comfortable. Breakfast buffet was satisfactory. The only negative was that there were no English-language TV channels. This was my second time that I have stayed at this hotel.

Excellent stuff

Customer review rating 5.0/5

Jose K. Couples - Confirmed reviews ALL

It was great

First visit to Buenos Aires

TripAdvisor rating 5.0/5

richardlambert2020 TripAdvisor review

The hotel is very central and within walking distance of the many sights of the City. We were there for New Years Eve and the hotel made an effort to see that guests could celebrate with Music a meal and dancing. The reception staff were very helpful in recommending place to dine and trips. We were lucky in that we found a traditional restaurant in Recoleta, Fervour, and a traditional dinner and tango show Almeida. Both recommendations by the hotel. The room was cleaned daily and the breakfast was a morning feast, All in all a fabulous week in a great City.

No benefits for Diamond Member

Customer review rating 2.5/5

Stanislav D. Couples - Confirmed reviews ALL

- No water in the room - No room upgrade - No cleaning in the room

Prima locatie, heel fijn verblijf

Customer review rating 4.5/5

Klaas Couples - Confirmed reviews ALL

Great service, great location, helpful staff, no thee or coffee at the room although the machines there but that was ok.

Well located

Customer review rating 4.5/5

Fabio M. Business - Confirmed reviews ALL

Novotel is well located building in downtown of Buenos Aires, close to the theaters, restaurants and offices.

I´ve experienced a fire in my life.

Customer review rating 0.5/5

Cristian Business - Confirmed reviews ALL

Terreible due to this very uncorfortable experience of waking up with fire alarm system.

Well located

Customer review rating 3.5/5

Alex Couples - Confirmed reviews ALL

Very small choice for breakfast, small portions

Estancia agradable

Customer review rating 5.0/5

Roberto B. Business - Confirmed reviews ALL

Insuperable

Estimado Roberto Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Buenos Aires. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. ty Site Novotel Buenos Aires & Ibis Obelisco

good place

Customer review rating 4.5/5

Martin F. Business - Confirmed reviews ALL

always enjoy staying in your hotel

Dear martin F., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Site Novotel Buenos Aires & Ibis Obelisco

Good

Customer review rating 5.0/5

Karen Business - Confirmed reviews ALL

Very good experience

Dear Karen We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Site Novotel Buenos Aires & Ibis Obelisco

Excellent with some restrictions

TripAdvisor rating 4.0/5

R S TripAdvisor review

Hotel is very well located. Novotel standard, so you know what you get. Was surprized that the swimming pool closes when the staff goes for lunch. For employees nice, for guests disturbing and ridiculous. Pool ist small and surrounded by walls. For price of breakfast one can eat a nice dinner somewhere else. Better eat outside.

Dear Mr.RS Thank you very much for leaving us your comment about your experience at our hotel. We will take your comments into account to improve our services and facilities. We wait for you very soon, Best regards Evangelina Fontana

Central location, comfortable rooms & friendly staff

TripAdvisor rating 4.0/5

aussie-ando TripAdvisor review

Novotel is centrally located and convenient to access from airport. Bus and metro are 3 minutes walk (you need a SUBTE card). Staff were friendly and helpful. Rooms were quiet and very comfortable. Pool is small but acceptable for a cool dip on a hot day. Breakfast was healthy and had an adequate range of selections. WIFI was excellent. Would stay again if we visited Bueno Aires.

Dear Mrs. aussie-ando Good morning, thank you to share your comments abour your experience. We hope you had a good stay and we wait you very soon! Best Regards, Evangelina Fontana

Bad Service

TripAdvisor rating 1.0/5

sangkunakup Business - TripAdvisor review

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Good but not enough

TripAdvisor rating 2.0/5

ricard0barret0 Couples - TripAdvisor review

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Well located hotel in a vibrant part of a beautiful city

TripAdvisor rating 5.0/5

JoR1957 Couples - TripAdvisor review

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

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