Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

4.5/5 2,103 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EZEIZA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Pool
  • Fitness centre
  • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

THE HOTEL'S OUTDOOR POOL WILL BE CLOSED FOR MAINTENANCE UNTIL NOVEMBER 15, 2019

Hotel location

Companies and event centres nearby

Company

ACCENTURE0.6 km / 0.37 mi CHEVRON0.6 km / 0.37 mi LOREAL5 km / 3.11 mi PETROBRAS1 km / 0.62 mi PLUSPETROL0 km / 0 mi SCHLUMBERGER SA0.2 km / 0.12 mi TELEFONICA0.8 km / 0.5 mi YPF0.5 km / 0.31 mi
BASF1 km / 0.62 mi JOHNSON & JOHNSON20 km / 12.43 mi MAN0.9 km / 0.56 mi PEUGEOT20 km / 12.43 mi SANOFI AVENTIS25 km / 15.54 mi SHELL0.6 km / 0.37 mi TOTAL AUSTRAL1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Novotel Buenos Aires Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAMINITO 23 m2 3 m 0 0 10 0 0
VOLVER 23 m2 3 m 16 10 10 16 20
LA CUMPARSITA 32 m2 3 m 28 12 14 28 20
VUELVO AL SUR 40 m2 3 m 30 14 18 18 2
AFICHES 70 m2 3 m 60 24 28 40 50
CAMBALACHE 70 m2 3 m 60 24 28 40 50
MALEVAJE 70 m2 3 m 60 24 28 40 50
RUBI 70 m2 3 m 60 24 28 40 50
AFFICHES + CAMBALACHE 140 m2 3 m 120 40 0 80 100
AFFICHES + CAMBALACHE + MALEJAVE 210 m2 3 m 180 72 0 120 150
AFICHES+CAMBALACHE+MALEJAVE+RUBI 280 m2 3 m 240 80 88 160 200
BANDONEON 280 m2 3 m 240 0 88 160 200
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 5,657 reviews

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,103 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 11/01/2020 Confirmed reviews ALL
« Great accommodation & cleanliness & food »

More than expected

Carlos Couples - 03/01/2020 Confirmed reviews ALL

Gris

Anonymous Couples - 29/12/2019 Confirmed reviews ALL
« Very good and accomodating »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doreen D S., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Fabian C. Families - 28/12/2019 Confirmed reviews ALL
« I felt you treat me like a good friend »

As always in novotel i left the hotel feeling that all the personnel was looking how to learn my name, look for the best for me, doing things very well without a very cold protocol

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabian C. Cuellar, We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Anonymous Solo - 26/12/2019 Confirmed reviews ALL

Fine service and overall experience. Disappointed that the pool did not open until a week after my arrival in early December, when the days were already hot and sunny.

Fernando R. Families - 25/12/2019 Confirmed reviews ALL
« They charged me the 21% IVA without let me know during the reservation process »

During the reservation proccess the website told me that no more taxes would be charged at the hotel, but on the check-out, they charged me 5.000+ pesos of 21% IVA taxes. Also, they just credited 3 days on my All account, where in fact ot was 4 days.

Pascal B. Couples - 24/12/2019 Confirmed reviews ALL
« Stay of couple of days in Buenos Aires »

Hotel well located in the city center. Reasonable price.

Lesley T. Couples - 23/12/2019 Confirmed reviews ALL
« Great location & very pleasant surroundings »

Excellent stay

Pieter Couples - 23/12/2019 Confirmed reviews ALL

Indifferent staff at check in Underwhelming breakfast Some poor maintenance here and there Just not good cost/benefit

Jorge A. Business - 09/12/2019 Confirmed reviews ALL
« Relationship Price vs Quality is not there as an experience. »

Good location, good customer service however the facilities are old not well maintained, beds are old, furniture are in bad shape, even the curtains are dirty and damaged. Elevator are dirty the room service is not with the expected quality. I just came from other similar level hotel in a different brand (Marriot) and the comparison does not help Novotel, I am member since long time back and always using Novotel correientes, I have experienced how the quality has decreased considerably, hope soon Accor so something for this property that seems is only using the name and brand to keep with such level of prices.

Anonymous Solo - 09/12/2019 Confirmed reviews ALL
« Very good, very helpful »

As I expected very satisfying. The staff were very helpful with any queries or requests I had.

E Solo - 05/12/2019 Confirmed reviews ALL
« Pool was closed without notice given at time of booking »

I booked this hotel because I wanted to use the pool during my stay. At the time of booking it just announced that the pool will be open in summer. As it has 32 degrees in Buenos Aires right now I was assuming that this counts as summer so when the receptionist told me it's closed I was really disappointed. Nothing was offered me as compensation or good will to show that they are sorry for this misunderstanding. Other hotels provide like a bar voucher or whatever to make the customer happy but here nothing.

Gosia Couples - 04/12/2019 Confirmed reviews ALL
« An Awful room, poor breakfast and unhelpful staff »

Our bathroom got flooded due to the leaking shower and the hotel firstly informed us that there are no free rooms. Finally when they agreed to move us we’ve asked them to move out packed bags to the new room - no one did that. Our already basic and old looking room was exchanged to one even worse looking with shower door hitting the bathroom down light (potential electrical hazard), things in the room were broken etc. We asked for another room, so the facility manager took us back to that unfortunate room and moved to a different one with a bigger bed. It was better, cleaner, but not 4 star hotel standard. I think that the curtains hasn’t been washed in at least 10 years, there is so much dust that you can’t touch them. Would be good to clean the carpets from time to time, because they simply stink. In ever single bathroom there is fungus either under the shower or in the sinks. This hotel is a disgrace to the Novotel brand.. just a quick mention about the food: basic, every day same stuff, not fresh, dry and nasty tasting bread. I’ve never had worse coffee in my life.. The pool was under the construction as well, and gym is dated, so If you’re thinking about exercising there - forget it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malgorzata Matylda M., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Antonio Business - 02/12/2019 Confirmed reviews ALL
« Very nice »

I had a great experience with a good accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. D., Agradecemos os seus comentários no seguimento da sua estada no Novotel Buenos Aires. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Rebecca Couples - 02/12/2019 Confirmed reviews ALL
« Our favorite hotel in Buenos Aires. »

All of your staff was wonderful. They helped us settle in after a long journey and gave us recommendations and helpful advice. The room was spacious and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca R., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Anonymous Couples - 02/12/2019 Confirmed reviews ALL
« The hotel provided adequate facilities and service but nothing out of the ordinary »

Staff were friendly and helpful. Dinner menu was good but the breakfast provided was awful. Hot food looked unappetizing and the other food was not really appealing. The room was adequate. Decor could do with some upgrading as is quite dull compared with decor in the foyer and business/meeting areas

Jenny W. Solo - 27/11/2019 Confirmed reviews ALL
« Good hotel central location »

Experience was good, well equipped room, helpful reception and excellent breakfast

Mahesh Couples - 27/11/2019 Confirmed reviews ALL
« Very good »

Very good

David Couples - 24/11/2019 Confirmed reviews ALL
« Great service »

A very efficient airport pick up service was provided. A warm and friendly greeting at reception was appreciated. Room was comfortable and very adequate and quiet.

Business - 24/11/2019 TripAdvisor review
« Bad Service »

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

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