Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

4.5/5 2,081 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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THE HOTEL'S OUTDOOR POOL WILL BE CLOSED FOR MAINTENANCE UNTIL NOVEMBER 15, 2019

Hotel location

Companies and event centres nearby

Company

ACCENTURE0.6 km / 0.37 mi CHEVRON0.6 km / 0.37 mi LOREAL5 km / 3.11 mi PETROBRAS1 km / 0.62 mi PLUSPETROL0 km / 0 mi SCHLUMBERGER SA0.2 km / 0.12 mi TELEFONICA0.8 km / 0.5 mi YPF0.5 km / 0.31 mi
BASF1 km / 0.62 mi JOHNSON & JOHNSON20 km / 12.43 mi MAN0.9 km / 0.56 mi PEUGEOT20 km / 12.43 mi SANOFI AVENTIS25 km / 15.54 mi SHELL0.6 km / 0.37 mi TOTAL AUSTRAL1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAMINITO 23 m2 3 m 0 0 10 0 0
VOLVER 23 m2 3 m 16 10 10 16 20
LA CUMPARSITA 32 m2 3 m 28 12 14 28 20
VUELVO AL SUR 40 m2 3 m 30 14 18 18 2
AFICHES 70 m2 3 m 60 24 28 40 50
CAMBALACHE 70 m2 3 m 60 24 28 40 50
MALEVAJE 70 m2 3 m 60 24 28 40 50
RUBI 70 m2 3 m 60 24 28 40 50
AFFICHES + CAMBALACHE 140 m2 3 m 120 40 0 80 100
AFFICHES + CAMBALACHE + MALEJAVE 210 m2 3 m 180 72 0 120 150
AFICHES+CAMBALACHE+MALEJAVE+RUBI 280 m2 3 m 240 80 88 160 200
BANDONEON 280 m2 3 m 240 0 88 160 200
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,548 reviews

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,081 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jenny W. Solo - 27/11/2019 Confirmed reviews ALL
« Good hotel central location »

Experience was good, well equipped room, helpful reception and excellent breakfast

Mahesh Couples - 27/11/2019 Confirmed reviews ALL
« Very good »

Very good

David Couples - 24/11/2019 Confirmed reviews ALL
« Great service »

A very efficient airport pick up service was provided. A warm and friendly greeting at reception was appreciated. Room was comfortable and very adequate and quiet.

Business - 24/11/2019 TripAdvisor review
« Bad Service »

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Jean P. C. Families - 16/11/2019 Confirmed reviews ALL
« Inconsistent exchange rate or wrong room rate ? »

Good welcome at reception, room prepared early Comfortable room Unfortunately pool was closed What is unclear for me is the exchange rates applied. I am aware about the fact that the room is ARS and the currency is fluctuating. However booking shows 92.88 Usd nothing in ars, normally all tax included. There were no major currency fluctuations since the time of booking on October 23. I end up paying 6015,84 ARS equivalent for me of 91.63 EUR, above the 92.88 USD. So this is really misleading, whether exchange rate at time of booking was wrong or rate changed (as I was not informed of ARS rate, I cannot say). It does not feel right anyway

Rafael Z. Business - 15/11/2019 Confirmed reviews ALL

A couple of things to improve: 1.- Hot water was not really hot but warm and took a long time to reach that tempersture 2.- AC even if you put the temp at a desire level, it continues to be on all the time and the room hets really cold. Should be automatic to turn on/off and keep the temp at the set level. 3.- Put some drawers.

Peter H. Couples - 12/11/2019 Confirmed reviews ALL

This is a very nice hotel but 1 Over four nights our room card did not work twice 2 The shower was leaking onto the carpet 3 the curtain was falling off

Anonymous Solo - 09/11/2019 Confirmed reviews ALL
« Satisfecho »

Personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. B., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Buenos Aires. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Kendal Couples - 01/11/2019 Confirmed reviews ALL
« Enjoyable »

Good location, good room and facilities, good bar. At checkout we were overcharged on our room rate so had to process a refund and also had some charges on our room from restaurant that were not ours. Also checked in online however when we arrived had to go through the complete check in process again so no point wasting time checking in online.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kendal T., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Couples - 25/10/2019 TripAdvisor review
« Good but not enough »

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Barny Solo - 23/10/2019 Confirmed reviews ALL
« Good, comfortable place to stay »

I had an excellent stay. Front desk reception was very good, polite, friendly and efficient. Room was clean, good size - bed was comfortable. Bathroom was clean and functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barnaby Wanbil L., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Robert M. Friends - 20/10/2019 Confirmed reviews ALL

Good service. Helpful directions in English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Michael M., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Marco Solo - 18/10/2019 Confirmed reviews ALL
« OK »

Location it's ok, but the rooms look and feel very dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco P., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

S C. R. Solo - 18/10/2019 Confirmed reviews ALL
« Better than reported »

Good service and conditions

Cesar Business - 15/10/2019 Confirmed reviews ALL
« Great »

Friendly staff, clean room and very well located! Fast Room service and good wifi. Breakfast with a great variety of fruits(not usual in other BA’s hotels). Quiet room even staying in a room facing the street.

Eduardo Solo - 11/10/2019 Confirmed reviews ALL
« Subpar Novotel »

The hotel is past due to a renovation, seems old and beaten. The staff is not very nice.

Stephen Y. Couples - 11/10/2019 Confirmed reviews ALL
« Superb location, helpful staff. »

Extremely satisfied. The hotel is in a great location for tourism. The staff are pleasant, helpful and hard working. Lovely bar area and restaurant. The only drawback was the swimming pool area being out of season.

Maxim Couples - 09/10/2019 Confirmed reviews ALL
« False information »

We booked the hotel because of the swim pool and sauna, but swim pool turned to be seasonal and sauna did not exist anymore. Also many things in our bathroom were broken, smelly wc, problems with water in a shower.

Bookclubfran Solo - 07/10/2019 Confirmed reviews ALL
« Worst stay @ a hotel ever! »

Staff very unfriendly, never once said sorry--the toilet was broken in 1st bedroom allocated--oh--it is housekeeping's fault! It was if they were doing me a favour to check me in, etc why are they working there--they hold guests in contempt

Carsten Business - 27/09/2019 Confirmed reviews ALL
« Very bad »

Unprofessionell from beginning to end

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