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Novotel Buenos Aires Hotel 4 stars

Customer review rating 4.3/5 6,097 reviews

ALLSAFE approved hotel

Novotel Buenos Aires
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+ 14 Services

Hotel extras

  • Hammam, fitness center, solarium and tanning salon

  • Indoor games area, play area and children's library

  • Mediterranean restaurant with terrace

  • Pet-friendly bar with musical entertainment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • EZEIZA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Pool
  • Fitness centre
  • Solarium
  • Babysitting on request
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN buenos aires
argentina

Tel: +541143709500

Fax: (+54)11/43709599

Check-in from 12h00

Check out up to 12h00

  • BUS :  6, 7, 24, 26, 29 URUGUAY

  • SUBTE :  LINEA B URUGUAY

  • By plane

    EZEIZA At 31.5km / 19.57 miles - Shuttle paying

  • By train

    RETIRO At 1.5km / 0.93 miles

GPS :-34.604847, -58.385635

Companies

  • ACCENTURE 0.6 km / 0.37 mi
  • BASF 1.0 km / 0.62 mi
  • CHEVRON 0.6 km / 0.37 mi
  • JOHNSON & JOHNSON 20.0 km / 12.43 mi
  • LOREAL 5.0 km / 3.11 mi
  • MAN 0.9 km / 0.56 mi
  • PETROBRAS 1.0 km / 0.62 mi
  • PEUGEOT 20.0 km / 12.43 mi
  • PLUSPETROL 0.0 km / 0.0 mi
  • SANOFI AVENTIS 25.0 km / 15.54 mi
  • SCHLUMBERGER SA 0.2 km / 0.12 mi
  • SHELL 0.6 km / 0.37 mi
  • TELEFONICA 0.8 km / 0.5 mi
  • TOTAL AUSTRAL 1.0 km / 0.62 mi
  • YPF 0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 240 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

PATIO #378

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Non contractual photo

PATIO #378

Non contractual photo

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,097 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,131 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excelente

Customer review rating 5.0/5

Marilu B. Couples - 19/02/2021 Confirmed reviews ALL

Muy confortable, tranquila, acogedora

Ga…

Customer review rating 5.0/5

Marco V. H. Couples - 17/02/2021 Confirmed reviews ALL

great!!!

A lot of confusion and room in no good conditions

Customer review rating 2.0/5

Fabiano N. F. Couples - 13/12/2020 Confirmed reviews ALL

I had 2 reservations...the first one without breakfast and the second one with breakfast...the front desk attendant wanted to charge me extra for breakfast cause they had extended the first reservation and also they have cancelled the second reservation made with a Black Friday promotion and this way I won’t get my rewards! The bathroom was licking water on the floor, I had warned them by WhatsApp and they told me that someone from maintenance would check this problem, but no one showed up...And the worst is that for hotels in Argentina the payment done by phone with the reservation center in Brazil is not valid...so went I arrived they wanted to charge me again...I’m the reservation center manager in Brazil and we didn’t have this information...so this was a very problematical staying...

Well located and safe

Customer review rating 4.0/5

Anonymous Business - 08/11/2020 Confirmed reviews ALL

My sister and I stayed here for three night. The hotel had a great location and it is safe. The breakfast didn’t impress, but for the price per night is great.

Dear Cintya G., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

WELL LOCATED

Customer review rating 5.0/5

Carlos T. Business - 24/03/2020 Confirmed reviews ALL

I liked all this: amability very attentive staff room cleaning varied and good quality breakfasts

Dear Carlos T., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Excellent Location

Customer review rating 5.0/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Great hotel in excellent location. Staff went over and above to ensure that we were taken care of during our stay. Definitely will go back.

Dear Emanuela B., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Well located

Customer review rating 5.0/5

Karla Couples - 14/03/2020 Confirmed reviews ALL

More food options

Dear Karla D., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Excellent with some restrictions

TripAdvisor rating 4.0/5

R S 07/03/2020 TripAdvisor review

Hotel is very well located. Novotel standard, so you know what you get. Was surprized that the swimming pool closes when the staff goes for lunch. For employees nice, for guests disturbing and ridiculous. Pool ist small and surrounded by walls. For price of breakfast one can eat a nice dinner somewhere else. Better eat outside.

Dear Mr.RS Thank you very much for leaving us your comment about your experience at our hotel. We will take your comments into account to improve our services and facilities. We wait for you very soon, Best regards Evangelina Fontana

Central location, comfortable rooms & friendly staff

TripAdvisor rating 4.0/5

aussie-ando 30/01/2020 TripAdvisor review

Novotel is centrally located and convenient to access from airport. Bus and metro are 3 minutes walk (you need a SUBTE card). Staff were friendly and helpful. Rooms were quiet and very comfortable. Pool is small but acceptable for a cool dip on a hot day. Breakfast was healthy and had an adequate range of selections. WIFI was excellent. Would stay again if we visited Bueno Aires.

Dear Mrs. aussie-ando Good morning, thank you to share your comments abour your experience. We hope you had a good stay and we wait you very soon! Best Regards, Evangelina Fontana

Bad Service

TripAdvisor rating 1.0/5

sangkunakup Business - 24/11/2019 TripAdvisor review

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Good but not enough

TripAdvisor rating 2.0/5

ricard0barret0 Couples - 25/10/2019 TripAdvisor review

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Well located hotel in a vibrant part of a beautiful city

TripAdvisor rating 5.0/5

JoR1957 Couples - 25/09/2019 TripAdvisor review

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Good Hotel

TripAdvisor rating 4.0/5

riloeser Business - 26/07/2019 TripAdvisor review

I stayed at the Novotel Buenos Aires from July 10 - July 14, 2019. The hotel is nearby popular attractions (e.i. Obelisco de Buenos Aires, Casa Rosada, and La Recoleta Cemetery). Hotel staff was friendly. Rooms are nice but small. Shower walls are glass with a curtain for privacy. The bathroom contains a standard toilet and bidet. The bed is firm and thin. I made the mistake of diving onto the bed and was immediately filled with regret. I walked for several miles a day touring the city. The fatigue helped me fall asleep super quick each night. You may consider the use of meds to help you sleep. Breakfast consists of an assortment of fruit, cheese, and pasties. The second morning I found cereal, hard-boiled and scrambled eggs, sausage links, potatoes, bacon, and juices. Lunch was good. I would recommend an item from the grill instead of the buffet. As I did not eat dinner at the hotel, I cannot provide insight into the quality of the meal. The cost of meals at the hotel is pricey compared to local eateries. I would recommend including breakfast with your reservation. Check-out was not as smooth as I would have liked. If you make your reservation online, make sure you have a copy of the email confirmation readily available. Even though my reservation was created on the Accor website, it did not readily transfer to the hotel. Overall, I would recommend this hotel. I hope you enjoy your stay!

Dear Mrs. riloeser, Good morning, thank you to share your experience with us. We hope you had a good stay! We will wait you very soon! Best Regards, Evangelina Fontana

Few problems but hope they recover soon

TripAdvisor rating 3.0/5

EdneyF Business - 20/05/2019 TripAdvisor review

I stayed IN January and the service lift that take the guest to the garage was broken. Now in May, it was broken again(!). The shower in my room had a weird problem. After around 5 minutes in it, the water would go away for 1 minute and then would come back. I complained at the reception but the problem remained. I will be back within two weeks and hope they fixed it all, otherwise I may have to change hotels

Dear EdneyF Good morning, thank you to share your experience with us. We will take your comments to improve our services, We hope you had a good stay! We wait you very soon, Best Regards, Evangelina Fontana

Average hotel

TripAdvisor rating 3.0/5

IkeSun Business - 05/05/2019 TripAdvisor review

If you are planning to stay for a day or two for business it would be a place to be. Breakfast is average compared to the other hotels of the same name . Personal does not go out of their way to help you or be attentive maybe the way they are trained .Reserve a room facing the back if you want to sleep

Dear IkeSun, Good morning, thank you to share your experience with us. We will take your comments to improve our services. We hope you had a good stay, we wait you very soon! Best Regards, Evangelina Fontana

Novotel B.A.

TripAdvisor rating 5.0/5

Scottcali Friends getaway - 13/03/2019 TripAdvisor review

It's a very nice hotel for the price paid and in a great location for touism. You can walk to many areas as well as us the Subterranean via the Uruguay station on the red line. From eze airport you can take the Tienda Leon bus for 10 USD to puerto madero, walk 2 blocks to the Aleman station and get off on the third stop at Uruguay. My only complaint was the mattress was not comfortable, I wish they would add a foam mattress pad like the Ibis chain uses.

Dear Scottcali, Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Great place to stay

TripAdvisor rating 5.0/5

O3310IJandrews Couples - 05/03/2019 TripAdvisor review

Very nice hotel, very close to the center of the city. Very helpful staff. Stayed here 3 times before, this my hotel in BA. Next to the obelisk, many restaurants around. Good breakfast. Great swiimming pool area to relax.

Dear O3310IJandrews, Good morning, thank you to share your experience with us. We hope you had a good stay with us! We wait you very soon! Best Regards, Evangelina Fontana

Novotel Buenos Aires

TripAdvisor rating 3.0/5

Sightsee306902 Friends getaway - 04/03/2019 TripAdvisor review

Hotel was clean and up to date but there were a few issues. The door to my room looked as if it had been forced at some point and the security bar inside was only loosely attached. Worst of all though was the checkout procedure. I stayed there on two occasions and on both it took nearly 20 mins to check out and that was after you made it to the front of the line. It is excruciatingly slow. I have no idea why, to make matters worse there was only one person there to assist so there was a considerable queue. Final issue was we ordered a taxi the night before we were due to check out and it never came, they had no record of having booked it yet three of us remember asking them to do this.

Dear Sightsee306902, Good morning, thank you to share your experience with us. We will take your comments to improve our service and our infraestructure. Thank you again, and we hope that you had a good stay. Best Regards, Evangelina Fontana

Good Location

TripAdvisor rating 4.0/5

Harvey R Couples - 17/01/2019 TripAdvisor review

Well located. modern, clean, been before. Recent stay was a couple of weeks and no problems and felt secure. Pool area etc outside and area to relax, unwind, have a drink or for those wishing to eat. Try!

Dear Harvey R, Good morning, thank you to share your experience with us. We hope you had a good stay, We wait you very soon, Best Regards, Evangelina Fontana

A centrally located hotel.

TripAdvisor rating 3.0/5

stephensQ7612CZ Couples - 24/11/2018 TripAdvisor review

The hotel is located in the heart of the theatre area of Buenos Aires. It is very close to the famous Theatre Colon. As such at night time the area can be very busy. The famous "Guerrin" pizzeria is located next door. It is close the the centre of the city and also within walking distant to Recoleta and Puerto Modero. The furniture in our rooom was all black and the room was poorly lit at night time.

Dear Stephen S Good morning. Thank you to share your experience in our hotel. We hope you had a good stay! We are waiting for you very soon! Best Regards, Evangelina Fontana

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