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ibis budget Madrid Centro las Ventas 1 star

Customer review rating 4.4/5 5,196 reviews

ibis budget Madrid Centro las Ventas
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+ 10 Services

Hotel extras

  • Free high-speed WIFI throughout the hotel and Business Corner

  • Advantage 2

  • Easy access to the M-30 highway from the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Madrid Centro las Ventas

Calle Siena 10
Paralela con Alcala 271
HOTEL 1
28027 madrid
spain

Tel: +34810583737

Fax: (+)

Check-in from 12h00

Check out up to 12h00

  • EMT :  EL CARMEN

  • METRO EL CARMEN :  LINEA 5 EL CARMEN

  • IBIS BUDGET MADRID LAS VENTAS : 

  • By plane

    MADRID BARAJAS At 11.2km / 6.96 miles

  • By train

    ATOCHA At 6km / 3.73 miles

GPS :40.4326, -3.65621

Companies

  • CLAIRES 0.5 km / 0.31 mi
  • DEKRA 0.5 km / 0.31 mi
  • GESVALIT 0.5 km / 0.31 mi
  • TRAGSATEC 0.5 km / 0.31 mi

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 100 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 85 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • French
    • Spanish
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
Access to property
  • PARKING Additional charge
    • On site
    • 12 parking spaces
    • Private

Our accommodation(s)

Our guest reviews for
ibis budget Madrid Centro las Ventas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,196 reviews

TripAdvisor Rating 4.0/5

1,559 reviews

Well located, super clean, good stay

Customer review rating 5.0/5

Mavi Business - 11/10/2021 Confirmed reviews ALL

It was only for one night. But the room was very clean, the staff very polite.. Although the breakfast to me, it's a little expensive.

Dear MAVI , We very much appreciate your comments regarding your stay at the ibis budget Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccionn

Weird rooms

Customer review rating 3.0/5

Engin Couples - 14/09/2021 Confirmed reviews ALL

The rooms are really weird, could have been better

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis budget Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We wish you a nice day. Sincerely, Daniela C. Front desk Manager

Okay for a couple of days

TripAdvisor rating 3.0/5

Diogo Edilton B 18/08/2021 TripAdvisor review

The hotel has the potential to get 4 or even 5 stars reviews, but on this occasion, I had to rate only 3 stars due to the following: I have done the check-in online and requested 2 extra pillows in the room. Once I got to the reception had to do the check-in all again. The keys weren’t ready as they say on their website when you do the check-in online. Customer requests weren’t available (extra pillows). The temperature of the shower keeps going from hot to cold to boiling, which was quite annoying. Everything else was okay. The room isn’t big, but it is okay for a couple of days. The air conditioning was working fine. Breakfast is ok. The room is very quiet, which is good. The hotel has easy access from the metro station.

Easy to find.

Customer review rating 3.5/5

Diogo B. Couples - 17/08/2021 Confirmed reviews ALL

I could have rate it 9 out 10 but had to take some points out because: I have done the check in online and I was told the keys would be ready on my arrival. They weren’t! I had to check in again there. When I check in online I have asked for extra pillows inside the room, that request was ignored. Temperature of the shower keep going from hot to cold while showering. Apart from that everything else was okay. Room is small but okay for a couple of nights. The room was quiet and air conditioning was working.

Dear DIOGO , Thank you for taking the time to tell us about your experience at the ibis budget Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Very satisfied

Customer review rating 5.0/5

Annalissa S. D. Business - 16/07/2021 Confirmed reviews ALL

Dear all staff,We are.glad and satisfied your Hotel and very content of your service everything was so good there everything good.place good service,we don't need a 5.star service with your service more than a 5 star hot.and we recommend our friend to chooice your Hotel. See you soon and thanks.a lot and wishing you a wonderful day. Annalissa &Rashid.

Dear Mrs. Salimbangon, We very much appreciate your comments regarding your stay at the ibis budget Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon! Sincerely, Daniela C. Front desk Manager
Customer review rating 5.0/5

Annalissa Business - 29/03/2021 Confirmed reviews ALL

Thank you so much for the good service we love so much to staying your Hotel much appreciated for the warm welcome and services and safety place very convenient in everything.we happy to have you soon. Thank you once again and wishing you to have more and more client have a wonderful day and stay safe to all of you.God bless.

Dear Annalissa, We very much appreciate your comments regarding your stay at the ibis budget Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is really a pleasure to have you here! Sincerely, Daniela C. Jefa de Recepción

Fantastic receptionist and super clean

Customer review rating 5.0/5

Monica Business - 20/03/2021 Confirmed reviews ALL

Everything was really great . Super friendly and helpful receptionists . The rooms were spotlessly clean. However , I think the breakfast would need a bit of an upgrade.

Dear Monica, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jose Manuel Bernal Adjunto de Direccion

Estancia agradable, personal óptimo

Customer review rating 4.0/5

Miriam Business - 28/11/2020 Confirmed reviews ALL

Estancia agradable, personal óptimo

Estimada Miriam , Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. En cuanto a su impresión del desayuno, sentimos que no haya sido de su agrado; estamos trabajando para mejorar este servicio que para nosotros es muy importante y que en estos momentos debido a las circunstancias, el servicio se puede ver mermado de cara a la visión del cliente. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Manuel Bernal Adjunto de Dirección

Perfect

TripAdvisor rating 5.0/5

moatamike 02/03/2020 TripAdvisor review

Everything was fine. The room was very clean, the temperature was perfect, the breakfast was delicious, the WiFi was amazing, the metro station was very close from Hotel. The beds were in perfect condition and the Hotel was very quiet.

Not client friendly

TripAdvisor rating 3.0/5

charleslpger Business - 19/11/2019 TripAdvisor review

Not client friendly. Simple but logical request is just whiped away. 24/7 at breakfast as well had to ask to turn loud tv volume low or off. Very, very annoying. 'Music' is more important than /conversation with/ client.

Great experience

TripAdvisor rating 5.0/5

romed_intl Couples - 28/09/2019 TripAdvisor review

During our stay on this branch, we lived a wonderful experience, full of excellent memories, a convenient location and plans to come back in the short term. Additionally I would like to mention that the staff of the front desk is willing to go the extra mile by offering even hot tea to help you in case your stomach is upset. They were very considered. Best regards, Hector Romero

Overall Good

TripAdvisor rating 4.0/5

Cortijo D Couples - 02/08/2019 TripAdvisor review

The location was good with a Madrid metro station very close by. As with all Ibis Budget hotel it was clean and functional and value for money. The room could do with somewhere secure to place personal items.

OK

TripAdvisor rating 3.0/5

dantoffoli Family - 22/07/2019 TripAdvisor review

The hotel is located near to a subway station, but a little far from the center. The room is small but com-pletely functional and confortable. The breakfast is good. As a negative point, after check-out, we couldn´t use the internet connection to call our uber to the airport.

A great place to stay in Madrid

TripAdvisor rating 5.0/5

sharon239901 Family - 26/06/2019 TripAdvisor review

This hotel was well worth the money. It was clean, had everything needed and efficiently used the space. The bed was firm and comfortable and there was no hotel noise. It is conveniently located to the metro and walking distance de of eating places. I will look for this hotel brand in the future.

Great

TripAdvisor rating 5.0/5

Joanna W Business - 21/03/2019 TripAdvisor review

Cosy hotel, great location outside the city centre but with great communication. Also quite good communication with airport. Near the hotel many shops, cafes, restaurants. Rooms basic as it is in Ibis budget hotels but with everything that you need to refresh and rest. Very clean. Breakfast also basic but enough for the begenning of a day, everything fresh. A bit small dinning area. The staff very nice and helpful. I reccomend.

Not as good as usual

TripAdvisor rating 3.0/5

wexford2 Couples - 09/11/2018 TripAdvisor review

Stayed for 4 nights.Not a fan of the compulsory breakfast area too small for the volume of people.Asked for a room on a high floor at the back of hotel when booking and again when I checked in 2 days in advance of arrivalHowever when I arrived at the hotel I was required to check in again and was given what must be the worst room in the buildingNot good enough at allChanged room the following morning and things improvedNot sure if I would book this hotel again

Good for one person for a week-end

TripAdvisor rating 4.0/5

Bosident Solo travel - 12/09/2018 TripAdvisor review

Very little room. The XXL shower is just wide only to the side. So it’s still little because it‘s only half a meter deep. the The room is OK for one person for a week-end, becausw it’s very little. There‘s no closet, just a very little wardrobe. The little sink is just in the room. There is no bathroom, only the shower and a very little toilet. No space for two people.

Hotel is fine but the staff are very disorganised

TripAdvisor rating 4.0/5

stefanowu Friends getaway - 15/06/2018 TripAdvisor review

We were a big group of 20 people and I knew it was a bit complicated. As such, we had done a number of online check-ins to minimize the time and to ease the check-in process. All the rooms had persons assigned during the online check-in so it should have been easy. Instead, the afternoon arrivals found that some of their rooms were taken by the morning arrivals. Then more problems the next time when we tried to sort it out before the next group arrived. I knew the situation better than the staff.

good price, beds are not great

TripAdvisor rating 4.0/5

alysonpayne Family - 02/06/2018 TripAdvisor review

Pros: Good price, very close to metro, clean and friendly staff. Breakfast okay. The beds are hard and the mattress is thin. Is fine if you are lightweight but if over 150 pounds, not comfortable. Very quiet at night, which is a plus.

Always stay here In Madrid - 5 minute walk to the bullring

TripAdvisor rating 5.0/5

Fraser G Couples - 26/05/2018 TripAdvisor review

I go to Madrid twice a year and I always stay here because it is close to the bullring. It is very clean, quiet and cheap with super-comfortable beds and amazing shower. There's a great bar called La Marina 1 minute from the front door which is fantastic for breakfast. Try the sandwich mixta con heuvo for 2.50 euros ! Also churros and great tostadas. Hotel is also 1 minute walk to Metro El Carmen where regular trains take you straight into the centre in 15 minutes. Very friendly and helpful staff. And everything works including the Wi-Fi ! It is the only time I ever polish my shoes with the machine in the foyer. I always tell my friends to stay here.

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