ibis Basel Bahnhof

ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 1,049 reviews

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Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,049 reviews

TripAdvisor Rating  4.0/5  1,090 reviews

Nice hotel at great location in Basel

Customer review rating 5.0/5

Carmens Couples - Confirmed reviews ALL

This was the best Ibis Hotel we have ever stayed in. The hotel is close to the central station; we walked and discovered later that tram No 2 takes you from the station and lets you in front of the hotel after only 2 stops. Our room was nice and clean, the bed comfortable, the bathroom modern, the wifi fast. The reception has very nice, helpful and enjoyable staff. The room price is high but it includes a free transportation card on trams and buses and 50% discounts at museums. Breakfast is good, a bit expensive for what you get; pizza is good. Excellent service.

Excellent location, good value, pleasant staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed a number of times and my impression from all has been very positive

Excellent location, very kind and friendly staff, but I would appreciate better standard

Customer review rating 4.5/5

Katarina Business - Confirmed reviews ALL

I booked directly with Hotel reception. The gentleman was super helpful and very nice. Check in and check out worked perfectly. In general all employees were super nice and very helpful. I know Ibis is very “basic” hotel, but I would appreciate as a woman to have at least Kleenex tissues in bath. Also there are just very few power outlets with only swiss plug. The integrated hair dryer is bathroom works veeery slow. Voucher for 1 drink 👍🏻

Dear Katarina K., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

good location for an overnight stay between trains

Customer review rating 4.0/5

Alan P. Solo - Confirmed reviews ALL

Good - staff at reception were friendly and helpful, giving guidance on the local area and lending me a adapter plug for Swiss sockets.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

Customer review rating 5.0/5

Agil N. Couples - Confirmed reviews ALL

Smooth check in, helpful & friendly staff, clean & comfortable rooms

Dear MD AGIL N., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

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Other web-users rate our hotel

  • 480 reviews 9.6/10 Location
  • 449 reviews 7.5/10 Room
  • 558 reviews 9.6/10 Service
  • 11 reviews 8.7/10 WiFi
  • 241 reviews 7.8/10 Breakfast
  • 175 reviews 8.9/10 Cleanliness
  • 43 reviews 4.8/10 Food
  • 35 reviews 5.1/10 Amenities

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