Novotel Edinburgh Park
Novotel Edinburgh Park 4 stars
Customer review rating (ALL Rating)
4.4/5
1,696 reviews
ALLSAFE approved hotel
Description
Hotel extras
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An ALLSAFE Clifton certified hotel
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Edinburgh International Airport is 4km away from the hotel
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Leisure facilities including pool, gym and steam room
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Private banqueting is available for up to 150 people
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In-house restaurant serving local and international cuisine
Hotel location
Novotel Edinburgh Park
15 Lochside Avenue, SAT NAV USE: EH11 4DG, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom
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LOTHIAN BUSES: 24 EDINBURGH PARK
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By plane
EDINBURGH INTL At 4.5km / 2.8 miles
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By train
EDINBURGH PARK At 0.5km / 0.31 miles
GPS:55.92657, -3.310871
Companies
- AEGON UK 1.5 km / 0.93 mi
- BANK OF SCOTLAND 1 km / 0.62 mi
- BT 2 km / 1.24 mi
- MILLER GROUP 2 km / 1.24 mi
- ROYAL BANK OF SCOTLAND 3 km / 1.86 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Restaurant
In-house restaurant serving local and international cuisine
GOURMET BAR
Available 24/7 for hotel residents
Breakfast
Pool
Fitness center Non contractual photo
Weddings Non contractual photo
Your wedding day is one of the most memorable days of your life and we are here with our expertise every step of the way to ensure your day is perfect.
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
20 m² 215 sq ft |
3 m 32 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
24 m² 258 sq ft |
3 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
12 participants |
12 participants |
10 participants |
|
48 m² 516 sq ft |
3 m 8 ft |
Configuration is not available for this hotel |
18 participants |
18 participants |
24 participants |
30 participants |
|
57 m² 614 sq ft |
4 m 11 ft |
Configuration is not available for this hotel |
20 participants |
20 participants |
32 participants |
40 participants |
|
60 m² 645 sq ft |
4 m 11 ft |
Configuration is not available for this hotel |
20 participants |
20 participants |
32 participants |
40 participants |
|
60 m² 645 sq ft |
4 m 11 ft |
Configuration is not available for this hotel |
20 participants |
20 participants |
32 participants |
40 participants |
|
117 m² 1259 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
40 participants |
40 participants |
60 participants |
80 participants |
|
177 m² 1905 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
80 participants |
80 participants |
100 participants |
150 participants |
|
|
|
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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Our accommodation(s)
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Superior room with Queen bed and sofa
- Max. number of persons: 4
- Area: From 24 m² / 258 sq ft
- Coffee/tea making facilities
Executive Room with queen size bed and balcony
- Max. number of persons: 2
- Area: From 30 m² / 322 sq ft
- Most of the accommodation: Balcony Note
- Free in Room Mineral Water
- Coffee/tea making facilities
- Nespresso machine
Executive Room Queen Bed
- Max. number of persons: 4
- Coffee/tea making facilities
- Nespresso machine
Accessible Superior Room with Queen Bed
Accessible room
- Max. number of persons: 2
- Area: From 21 m² / 226 sq ft
- Coffee/tea making facilities
Superior Deluxe room with Queen bed and sofa
- Max. number of persons: 4
- Coffee/tea making facilities
Superior room 2 single beds
Accessible room
- Max. number of persons: 2
- Coffee/tea making facilities
Suite Queen Bed
- Max. number of persons: 4
- Free in Room Mineral Water
- Coffee/tea making facilities
- Nespresso machine
Our guest reviews
Customer review rating 4.5/5
Michelle Solo - Confirmed reviews ALL
Friendly staff, nice rooms, comfy bed, good breakfast.
Dear Ida, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.5 Sincerely, Daniela Front Office Manager
Customer review rating 5.0/5
Mark W. Business - Confirmed reviews ALL
Was a good location with helpful staff
Dear Mark, Thank you so much, on behalf of the whole team at Novotel Edinburgh Park, for taking the time to complete this survey. Feedback from our valued guests is incredibly important to all of us, as we use it as our main tool to keep improving and offering excellent, memorable and special moments to you. I am delighted to hear that your stay was so great that you gave us your top marks! Please know that we have a wonderful, hard-working team that are passionate about hospitality and that do their very best to provide top-quality customer service every single day. They will be so happy to read your comments about our high standards of cleanliness, the quality of our food and our leisure facilities. Could I please ask you to copy this review onto our TripAdvisor page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. TripAdvisor helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, we all wish that you return to us soon, and that we can keep providing you with great stay in the future. Sincerely, Daniela and the team
Customer review rating 5.0/5
Donna F. Families - Confirmed reviews ALL
Family of 4 come for a night to relax, kids loved the pool, close walk to train and trams. Room and hotel was lovely and modern. Clean and well presented. Staff were welcoming and very professional. Breakfast was a big hit. My son loved the pancake maker. So much choice. Will be back
Dear Donna, Thank you so much, on behalf of the whole team at Novotel Edinburgh Park, for taking the time to complete this survey. Feedback from our valued guests is incredibly important to all of us, as we use it as our main tool to keep improving and offering excellent, memorable and special moments to you. I am delighted to hear that your stay was so great that you gave us your top marks! Please know that we have a wonderful, hard-working team that are passionate about hospitality and that do their very best to provide top-quality customer service every single day. They will be so happy to read your comments about our high standards of cleanliness, the quality of our food and our leisure facilities. Could I please ask you to copy this review onto our TripAdvisor page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. TripAdvisor helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, we all wish that you return to us soon, and that we can keep providing you with great stay in the future. Sincerely, Daniela and the team
Customer review rating 5.0/5
George J. Couples - Confirmed reviews ALL
A lovely welcome from the staff on the reception desk, with the added bonus of a room upgrade.
Dear George, Thank you so much, on behalf of the whole team at Novotel Edinburgh Park, for taking the time to complete this survey. Feedback from our valued guests is incredibly important to all of us, as we use it as our main tool to keep improving and offering excellent, memorable and special moments to you. I am delighted to hear that your stay was so great that you gave us your top marks! Please know that we have a wonderful, hard-working team that are passionate about hospitality and that do their very best to provide top-quality customer service every single day. They will be so happy to read your comments about our high standards of cleanliness, the quality of our food and our leisure facilities. Could I please ask you to copy this review onto our TripAdvisor page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. TripAdvisor helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS If you could mention both Alex and Chelsea, I know they would be really happy to see their names there :) Other than that, we all wish that you return to us soon, and that we can keep providing you with great stay in the future. Sincerely, Daniela and the team
Customer review rating 2.0/5
Hanifa Families - Confirmed reviews ALL
This was a 4 star hotel and I felt like I walked into a 3 star. Starting with the positive, the entrance of the building was clean, the staff were super friendly and the breakfast was the best part. However, the rooms are dated and need renovating. When I entered my beds were not clean, had hair on them. The room itself was dusty, the phone and hairdryer were sticky. The room itself was not clean to what a 4 star hotel should be like. There was a lot of settled dust. Coffee stains in the room and bathroom. It is very dated. I rang the office and they changed the sheets but nothing else was sorted although I mentioned (in noted when booking) both my husband and I suffer from eczema and asthma. We paid last minute £164 for one night in an executive Queen suite- for that price I should have had a top-notch experience. So sadly, unless this hotel is renovated, I won’t be returning again.
Dear Honufa, Thank you for taking the time to complete this survey. We are happy that you enjoyed the breakfast buffet and the friendliness of our staff. However, it is disappointing to hear that you felt your room was not up to standards. I will make sure to share this feedback with Housekeeping. Please allow me to assure you that we do follow an extremely thorough and strict cleaning schedule and we are sorry to hear that, on this occasion, this did not show. In light of the issues that you experienced, I would like to offer you a complimentary upgrade on a future visit. We do have a set of newly refurbished executive rooms with balconies and I am sure you would enjoy them. We are really hoping that you give us another chance to provide you with a better experience next time. Thank you again for taking the time to share these comments with us. Sincerely, Daniela Front Office Manager
Our most recent 20 reviews
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