Novotel Abu Dhabi Al Bustan Hotel 4 stars

Customer review rating 4.4/5 5,521 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Abu Dhabi Al Bustan
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+ 24 Services

Hotel extras

  • 20 minutes' drive from Abu Dhabi Int'l Airport

  • 5 minutes' drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)Paying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street
corner Rabdan Street
P.O. Box 95208
95208
abu dhabi
united arab emirates

Tel: +97125016444

Fax: (+971)2/5016333

Check-in from 14h00

Check out up to 12h00

  • AD Bus Station :  1 Bus terminal

  • By plane

    ABU DHABBI At 24km / 14.91 miles

GPS :24.42938, 54.42929

Companies

  • ADNOC 10.0 km / 6.21 mi
  • BAE SYSTEMS 2.0 km / 1.24 mi
  • DASSAULT AVIATION 0.1 km / 0.06 mi
  • ETIHAD 15.0 km / 9.32 mi
  • ETISALAT 10.0 km / 6.0 mi
  • HONEYWELL 7.0 km / 4.35 mi
  • INTERIOR MINISTRY 4.0 km / 2.49 mi
  • KHALIFA UNIVERSITY 5.0 km / 3.11 mi
  • LABOR MINISTRY 6.0 km / 3.73 mi
  • PEPSI COLA INTERNATIONAL 0.9 km / 0.56 mi
  • POLICE HQ 4.0 km / 2.49 mi
  • TECHNIP 1.3 km / 0.81 mi
  • THALES 3.0 km / 1.86 mi
  • TOURISM MINISTRY 6.0 km / 3.73 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.A dedicate conference associate will assist you from a tailor-made proposal right through to the successful completion of your event.

Room descriptions and layouts

12 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Meeting room

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

Superior Room with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

PEPPER ALL DAY DINING

Type of cuisine: International

All day dining restaurant serving authentic Arabic, Indo South and Mediterranean cuisine from live cooking station.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MELLOW CAFE

Type of cuisine: Cafe

Offering early bird continental breakfasts and all day healthy treats. French pastries as signature items.

Lunch

07:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHOICE CUT STEAK HOUSE

Type of cuisine: Other cooking style

Steak house restaurant staging charcoal grill with meat cuts, sea products and rotisserie.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVES BAR & OUTDOOR LOUNGE

Non contractual photo

Waves is a place where everyone gets their definition of a perfect experience of a night out. Features a fresh and innovative design with an enhanced ambience, a new menu that satisfies everyone taste, and selection of handcrafted & signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,521 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,822 reviews

Good stay - nice staf-good food-well located

Customer review rating 4.4/5

Wael M. Business - 16/01/2021 Confirmed reviews ALL

Hope to be with you again Thank you so much

Dear Wael M., Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It is great to see that you were pleased with our beds and buffet breakfast, as well impressed by the hospitality and guest service of the team. Many thanks for your marvelous comments and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager"

I will give best appreciation to Mr Peter

Customer review rating 4.4/5

Anamavil R. T. Friends - 11/01/2021 Confirmed reviews ALL

The best Customer service offered by Mr Peter in the Front Desk

Dear Anamavi Rose T., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a fantastic stay with us. Likewise, it is a pleasure to note that you were pleased with our rooms and were well impressed by our team's hospitality. Fulfilling our guest expectation is truly rewarding. Thank you for your positive feedback, and it will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager" Souffian Zaeraoui General Manager

Perfect in all aspects

Customer review rating 4.4/5

Jalal A. Families - 07/01/2021 Confirmed reviews ALL

Amazing Hotel!

Dear Jalal A., Thank you for your positive rating following your stay at the Novotel Abu Dhabi Al Bustan. We are delighted to have met your expectations during your visit. It will be our pleasure to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager "

Great Experience

Customer review rating 4.4/5

Mohammad U. N. Families - 03/01/2021 Confirmed reviews ALL

Loved the space allotted for kids pool. Very safe and they loved it. Also , liked the quality of sanitary and overall ambience of the room

Dear Mohammad N., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. We are so pleased to see that your stay was enjoyable and that you were pleased with the pool, safety and cleanliness. We will make sure to share your kind comments with Puja, I am sure she will be glad to hear that she helped make your stay memorable. We hope to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager

It was a good stay

Customer review rating 4.4/5

Ledinia Solo - 01/01/2021 Confirmed reviews ALL

I had a good stay with Novotel al Bustan, as I was really feel welcomed whenever I booked a stay!

Dear Ledinia, Thank you for sharing your feedback regarding your recent stay at the Novotel Abu Dhabi Al Bustan. We are glad to see that your experience was up to your expectations and that you felt welcome. We hope to welcome you again soon. Sincerely, Souffian Zaeraoui General Manager

good

Customer review rating 4.4/5

Sylvia Couples - 01/01/2021 Confirmed reviews ALL

not as expected

Dear Sylvia, Thank you for your kind feedback. We are sorry that your experience did not meet your full satisfaction. It will be highly appreciated if you could share with us more details on how we could do better and meet your expectations. Please be so kind to email us at h6… Thanking you ahead and looking forward to hearing from you. Sincerely, Souffian Zaeraoui General Manager

Good stay & friendly stuff

Customer review rating 4.4/5

O. M. Solo - 31/12/2020 Confirmed reviews ALL

Well located hotel in the mid of Abu Dhabi City, Clean and great friendly stuff !

Dear O. Elmaarawi, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. We are glad that you were pleased with the location as well as the teams hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Fabulous stay

Customer review rating 4.4/5

Anonymous Families - 31/12/2020 Confirmed reviews ALL

Clean place, nice facilities, very good breakfast

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at the Novotel Abu Dhabi Al Bustan. We are glad to see that you were pleased with your stay, the breakfast and the amenities. We hope to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager

Novotel Al Bustan is my home

Customer review rating 4.4/5

O. D. Couples - 30/12/2020 Confirmed reviews ALL

Experience is always the same for me amazing from reception to room to Resturant to waves

Dear O. D, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Excellent

Customer review rating 4.4/5

Munir B. Families - 28/12/2020 Confirmed reviews ALL

This s my second time and I really love it. Will be there again for sure. Rooms are clean well behave staffs. Very good breakfast. Thank you.

Dear Munir B., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. We are glad to see that your stay was up to your expectations. That you were pleased with the breakfast and the teams hospitality. We hope to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager

Really great service!

Customer review rating 4.4/5

Aileen G. Friends - 28/12/2020 Confirmed reviews ALL

My happiness level is at 100%. I would like to mention Puja from concierge, who upgraded our room and let us check in early so we can put our things to have Christmas Lunch at the restaurant and also Jorge from Pepper Restaurant who was enthusiastic to serve us :)

Dear Aileen G., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. We are pleased to see that you were pleased with your stay, the teams hospitality, notably Puja and George as well as the Christmas Lunch at Pepper Restaurant. We hope to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager

Good location

Customer review rating 4.4/5

Thuraya A. M. Solo - 27/12/2020 Confirmed reviews ALL

Staff at the hotel very great and nice and every one is doing the best to provide the best experience to the guest

Dear Thuraya al m., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. We are glad to see that you were pleased with your stay, location and teams hospitality, especially Badry. We hope to welcome you again soon. Best Regards, Souffian Zaeraoui General Manager

Amazing Stay

Customer review rating 4.4/5

Hadi Business - 26/12/2020 Confirmed reviews ALL

I'd like to thanks Mr Kazem for his kindness and caring for the best stay and nice dealing Lara also nice check in from Rania I enjoyed it really wish that u add more items in the room service menu thanks all for nice stay

Dear Hadi, Thank you for taking the time to share your recent experience with us at the Novotel Abu Dhabi Al Bustan. We are glad that you were generally satisfied with your stay as well as the teams hospitality, notably Lara, Rania & Kazem. We hope to welcome you back again soon. Best Regards, Souffian Zaeraoui General Manager

Cozy and comfortable rooms

Customer review rating 4.4/5

Mohamad Solo - 25/12/2020 Confirmed reviews ALL

Overall the experience was good clean room, one note to mention is that the ethernet cable connected to the TV was broken and tv was taking long time to connect

Dear Mohamad, Thank you for taking the time to share your experience at the Novotel Abu Dhabi Al Bustan. We are glad to see that you were generally satisfied with your stay. However, we have taken a note of the shortfalls faced with your TV and have shared this information with our team for remedial action. We hope to welcome you again. Best Regards, Souffian Zaeraoui General Manager

Good Stay

Customer review rating 4.4/5

Mohammed Families - 25/12/2020 Confirmed reviews ALL

I would like to thanks all the team on this hotel,for this memorable stay, specially Rania, was the best, she made me feel at home, gave me a tour of the hotel and provided lots of thoughtful recommendations, and took such great care of me and all this made me feel like I was part of her family. She just amazing

Dear Mohammed, Thank you for taking the time to share your recent experience at the Novotel Abu Dhabi Al Bustan. We are so pleased to see that you had a memorable stay. I will make sure to share you kind comments with Rania. I am sure that she will be so glad to hear that she helped make your stay comfortable and special. We hope to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager

Good stay

Customer review rating 4.4/5

H. Solo - 25/12/2020 Confirmed reviews ALL

No table in the room No slippers No conditionar No tissue box

Dear H., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui General Manager

Good staycation

Customer review rating 4.4/5

Neredith Families - 23/12/2020 Confirmed reviews ALL

The staffs are nice and very friendly

Dear Neredith V., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Nice Experience in such High-Quality Hotel

Customer review rating 4.4/5

Dr V. Business - 21/12/2020 Confirmed reviews ALL

The friendliness of the staff and their polite, professional attitude were the main positive points that made our stay an exceptional one. Puja in the Front Desk and Mr. Hammad Khan were super nice. They took care of all the details about the room (executive) and made us feel like home. Warm welcome with some fine details like a tray of chocolate cake and delicious sweets sent to our room. The Nespresso machine in our Executive Room was a big plus. We also got a late check out as gold members of ALL Accor Program without any issue. Thank you Novotel AlBustan. We will come back once we are in AbuDhabi again.

Dear V., Thank you for taking the time to share your experience at the Novotel Abu Dhabi Al Bustan. We are glad to see that your stay was memorable and up to your expectations. It is also a pleasure to see that you were also pleased with the room and its amenities as well as impressed with the teams hospitality. I will make sure to share your kind comments with Puja and Hammad. We look forward to welcoming you again soon. Best Regards, Souffian Zaeraoui General Manager

Nice Relaxing Weekend in Novotel AlBustan

TripAdvisor rating 4.5/5

DrZafer Business - 21/12/2020 TripAdvisor review

Excellent place to stay in Abu Dhabi for few days. Professional , friendly staff especially Puja from the Front Desk and Mr. Hammad Khan from Housekerping Management. Nice, quiet and well equipped Executive Room. Nespresso machine + a plate of delicious in house sweets received in the room upon arrival. Thank you . I'll probably come back when in Abu Dhabi again :-)

Dear DrZafer, Thank you for taking the time to share your experience at the Novotel Abu Dhabi Al Bustan. We are glad to see that your stay was memorable and up to your expectations. It is also a pleasure to see that you were also pleased with the room and its amenities as well as impressed with the teams hospitality. I will make sure to share your kind comments with Puja and Hammad. We look forward to welcoming you again soon. Best Regards, Souffian Zaeraoui General Manager

Well stay

Customer review rating 4.4/5

Tarek E. M. Couples - 20/12/2020 Confirmed reviews ALL

The location of the hotel is very good. All services very good

Dear Tarek El m., Thank you for choosing to stay at the Novotel Abu Dhabi Al Bustan. We are pleased to see that your stay was pleasant, the you were happy with the location, guest service as well as impressed by the teams hospitality, notably Lara. We hope to welcome you again very soon. Best Regards, Souffian Zaeraoui General Manager

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