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Novotel Dubai Al Barsha Hotel 4 stars

Customer review rating 4.3/5 10,907 reviews

ALLSAFE approved hotel

Novotel Dubai Al Barsha
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+ 29 Services

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station
Sheikh Zayed Road Barsha 1
POB 450011 dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Companies

  • AGGREKO 20.0 km / 12.43 mi
  • AVAYA 15.0 km / 9.32 mi
  • BARCLAYS 15.0 km / 9.32 mi
  • BASF 25.0 km / 15.53 mi
  • BRISTOL MYERS 15.0 km / 9.32 mi
  • CISCO 10.0 km / 6.21 mi
  • DELL 5.0 km / 3.11 mi
  • ERNST & YOUNG 20.0 km / 12.43 mi
  • GENERAL ELECTRIC 5.0 km / 3.11 mi
  • HP 5.0 km / 3.11 mi
  • IBM 5.0 km / 3.11 mi
  • JOTUN PAINT 10.0 km / 6.21 mi
  • KPMG 15.0 km / 9.32 mi
  • MICROSOFT 3.0 km / 1.86 mi
  • NESTLE 20.0 km / 12.43 mi
  • NESTLE MIDDLE EAST 20.0 km / 12.43 mi
  • NOKIA 5.0 km / 3.11 mi
  • NOKIA SIEMENS 5.0 km / 3.11 mi
  • PEPSI 10.0 km / 6.21 mi
  • PHILIPS 5.0 km / 3.11 mi
  • PRICE WATERHOUSE 5.0 km / 3.11 mi
  • ROCHE 15.0 km / 9.32 mi
  • SAMSUNG 5.0 km / 3.11 mi
  • SCHLUMBERGER 17.0 km / 10.56 mi
  • SHELL 10.0 km / 6.21 mi
  • SIEMENS 20.0 km / 12.43 mi
  • UNILIVER 25.0 km / 15.53 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 10 Meeting rooms
  • Business Center
    • Business center with support staff
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 465 rooms
    • 7 rooms for people with reduced mobility
    • 100 family rooms
    • 100 connecting rooms
    • 60 non-smoking rooms
    • 41 floors
  • Languages spoken at the hotel
    • Russian
    • Chinese Mandarin
    • French
    • Japanese
    • English
    • Spanish
    • Arabic
    • German
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • DUBAI INTERNATIONAL AIRPORT Additional charge
    • DUBIA INTL AIRPORT Additional charge
    • DXB Additional charge
    • DXB Additional charge
  • Novotel parking
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • Novotel pool
    • Outside
    • On site
  • In Balance by Novotel
    • On site
    • Massage
    • Sauna room
Boutiques/shopping
  • Beauty salon
Family
  • Services for children
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Video game area
    • Childrens Club for 4 to 6 years
    • Play area

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.At the Novotel Dubai Al Barsha we take care of everything! We are there to advise, adapt rooms to suit your particular meeting and make sure all the equipment is working properly.

Room descriptions and layouts

11 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Syndicated room

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,907 reviews

TripAdvisor Rating 4.5/5

2,877 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good to stay

Customer review rating 4.5/5

Anonymous Couples - 23/10/2021 Confirmed reviews ALL

I felt comfortable

Dear Mr. Srinivas, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the improvement we need with regards to the level of cleanliness and the wifi connection. Our housekeeping team and IT Manager were informed of the issues and improving the quality of our services. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. Sincerely, Alina Zapopadko Hotel Manager

Good Stay

Customer review rating 5.0/5

Mohamed K. Business - 23/10/2021 Confirmed reviews ALL

Everything went fine and well organized.

Dear Mr. K., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Alina Zapopadko Hotel Manager

Can do much much better!

TripAdvisor rating 3.0/5

katmandou06 22/10/2021 TripAdvisor review

Superior room too small and carpet old and dirty. TV not working. Staff not particularly smiley but I guess it is common to the Hotel industry in the Middle East due to the poor level of training of the staff. No Voiturier. Breakfast extremely repetitive. Menu of the bar very poor (but food was ok). And why on earth would the hotel favor an outside restaurant instead of promoting it's own restaurant!? This was an enigma to me.... The gym was relatively good (but no water accessible!) but the coaches at the entrance a bit dry and rude.

Dear Katmandou, Thank you for taking the time to tell us about your experience at Novotel Dubai Al Barsha. I am sorry to learn that your experience has not lived up to your expectations. Please be assured that we are taking the appropriate measures to address the issue and prevent it from happening again. We appreciate your taking the time to share your concerns and hope that you will soon give us an opportunity to serve you better. With much appreciation, Alina Zapopadko Hotel Manager

Well Located and Enjoyable Stay

Customer review rating 4.5/5

Simon D. Business - 21/10/2021 Confirmed reviews ALL

Well Located near Metro Station Good level of hospitality Well clean Nice staff

Love love love! Beautiful Experience!

Customer review rating 5.0/5

Yang Business - 21/10/2021 Confirmed reviews ALL

One of the best hotel i choose novotel albarsha near by metro and mall & near by metro station im so happyly staying in this hotel staff are so friendly , Reception team doing good job, nice hotel thank you guys i wl recommend my friends to stay in novotel hotel

Dear Mr. Yang, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Welcoming, warm, polite staff members. And located next to Dubai Metro.

Customer review rating 5.0/5

Mohsen A. Solo - 20/10/2021 Confirmed reviews ALL

Novotel Dubai, located in a great location, walk to supermarket, restaurants, Dubai Metro....great swimming pool and dry spa. Very respectful, professional and welcoming staff members. Novotel Lobby is a great place to meet friends and family. Quick transportation availability. Great restaurant and much more.

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

We have a good stay

Customer review rating 4.0/5

Artche B. Couples - 19/10/2021 Confirmed reviews ALL

We a good stay specially for the buffet breakfast pool and gym...the only I don't like is the room I booked for executive double room smoking room....but that reception told me there is no available...then you transfer me only in a twin room....and I want to call reception or room service...I cannot contact.....only the service I don't like

A very great experience!

Customer review rating 5.0/5

Silvana Business - 19/10/2021 Confirmed reviews ALL

Nice hotel in a good and convenient location. Room was super nice. Staff was excellent especially the girls and boys at the reception. The only thinks I would improve is to add a good fragrance at the lobby area.

Good location

Customer review rating 3.5/5

Mi Families - 19/10/2021 Confirmed reviews ALL

I have stayed with my family almost 2 months in a 2 bedrooms apartments. The hotel is well located, the 2 bedroom apartment is very spacious but outdated in term of living room furniture, sofas, dining table, and carpet in a bad shape with severe stains., what a shame.... The maintenance hotel team did never changed the light bulbs asked to change several time, for instance dining room table and main bathroom. Overall a good stay

Disappointing experience

Customer review rating 1.5/5

Joseph Families - 19/10/2021 Confirmed reviews ALL

I am a regular visitor to the hotel. For the past 18 months when the occupancy and rates are increasing, the staff and quality of service are not. Even the customer service operator do not answer the calls. I had to call 6 times before my arrival until I got someone picking up the phone.

Dirty and grubby hotel

Customer review rating 0.5/5

Collette C. Solo - 16/10/2021 Confirmed reviews ALL

Given 2 rooms, both as bad as each other. Carpets filthy, stains on walls, things broken, dirty sticky furniture. Checked in at approx 3am and left at 11am. Still waiting on refund after 10 days for remaining 8 nights that i paid for, and extremely unhappy that I was charged for the 1st night even though I was only there for a very short time

Excellent stay

Customer review rating 4.5/5

Paul Couples - 14/10/2021 Confirmed reviews ALL

Stayed for 16 nights Cannot fault room staff or service

Excelent location, very good sevice

TripAdvisor rating 5.0/5

Kanarinac88 13/10/2021 TripAdvisor review

Had a lovely long stay at this hotel for a full month. Room had an amazing view of the Palm, Atlantis and even the Ain Dubai. Rooms are clean and comfortable. Most of the staff is very pleasent and helpful, and even when some issues occur they are usually fast to resolve them. Location is perfect and right on the metro line (Mashreq station) if you don't drive you can reach both Marina and downtown in 15-20 mins.

Dear Kanarinac, Thank you for choosing to stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure having you with us and we are glad to hear that you enjoyed your stay. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again in the future. With much appreciation, Alina Zapopadko Hotel Manager

Normal stay

Customer review rating 3.5/5

Debo K. Solo - 11/10/2021 Confirmed reviews ALL

1. the newest Front desk staff is not so friendly as before 2. when we check out, the staff tell me the hotel will Return my deposit and remaining fees to my bank account,but 2 weeks gone, it doesn't happen.

Below the expectation

Customer review rating 2.0/5

Charbel N. Business - 09/10/2021 Confirmed reviews ALL

It was belo the expectation from Accor Hotel due to many reasons. One of them, when I arrived my room was not ready, I waited in the Lobby two hours noting that I did the reservation two weeks before my arrival.

Excellent fast. Near MOE, near Barsha,

Customer review rating 5.0/5

Michael Families - 05/10/2021 Confirmed reviews ALL

Its near to every place. Ample parking. Easy grocery Easy to reach Jumeirah

Amazing Experience

Customer review rating 5.0/5

Froilan &. R. Couples - 03/10/2021 Confirmed reviews ALL

The hospitality and services provided by each staff of the hotel were excellent, they attended us well at all times and we were impressed by their courtesy. We enjoyed our stay and convey thanks to all associated with the hotel. Special thanks to all staff from reception to banquet team, who took very good care of our W. since the preparation day until the end. . We hope to come again soon.

Dear Mr. Froilan & Ms. R., Thank you for choosing to celebrate your special occasion with us at Novotel Dubai Al Barsha and Congratulations to you both on your W.. I am glad to hear that we met your expectations. I will share your comments with our team especially with Hanna, Johanna, Jane and Sumesh. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager

Not as it used to be ...

Customer review rating 1.0/5

Bashar Business - 02/10/2021 Confirmed reviews ALL

I usually like staying at Novotel Barsha ... but this time the experience was very different ... extremely unorganized hotel ... room safe was not working, fridge not working, and no shower in the room ... This is all besides the point that when I arrived there was no ready room ... even though we arrived 5am and have paid for the night before ...

Excellent

Customer review rating 5.0/5

Laurent Business - 02/10/2021 Confirmed reviews ALL

Friendly staff Nice food

Dear Mr. B., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Dan Sebastian Mantoiu Hotel Manager
Customer review rating 3.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

I like this hotel Iam always book there but this time was not as I expected , House keeping Don’t change used towels and sometimes take the used and not return another one . Another complaint in late check out they didn’t help to get late as I requested . But everything else was perfect breakfast and room Service

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