Sofitel Dubai The Palm

Information message

Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 1,032 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments

  • 6 outdoor swimming pools and private beach

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

Telephone +971 4 455 6677

Fax +971 4 455 6670

Contact email

  • PALM MONORAIL:  AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43km / 27 miles - Shuttle paying

GPS:25.14025, 55.13242

Companies

  • BAT 8 km / 4 mi
  • CISCO 8 km / 4 mi
  • EMC 8 km / 4 mi
  • ERICSSON 22 km / 13 mi
  • GE 8 km / 4 mi
  • IBM 8 km / 4 mi
  • MARS 22 km / 13 mi
  • MICROSOFT 8 km / 4 mi
  • ORACLE 8 km / 4 mi
  • PFIZER 8 km / 4 mi
  • SAP 8 km / 4 mi
  • SIEMENS 8 km / 4 mi
  • UNILEVER 22 km / 13 mi
  •  L OREAL 22 km / 13 mi
  •  P AND G 22 km / 13 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Hold Magnifique events and incentives in Dubai's newest conference facility. Sofitel The Palm's sparkling ballroom is ideal for weddings, meetings and multi-day conferences for up to 800. Incentive trips may involve water sports, golf or a desert safari. Dedicated InspiredMeetings planners focus on making your event in Dubai a success, whether it's a conference, a wedding banquet with live music and dancing, a glamorous fashion show or an intimate board meeting for high-level executives or diplomats. Enjoy specially designed menus, state-of-the art lighting and sound systems, a full-service business center and Wi-Fi in this brand new Dubai resort, where French savoir-faire helps turn business into pleasure.

Room descriptions and layouts

6 

meeting rooms

From 1 to 750 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews for
Sofitel Dubai The Palm

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,032 reviews

TripAdvisor Rating  4.5/5  10,673 reviews

Certificate of excellence 2022

Customer review rating 5.0/5

Atul P. Families - Confirmed reviews ALL

From start to finish very enjoyable, very helpful staff,

Good stay

Customer review rating 4.0/5

Jun Families - Confirmed reviews ALL

It was good though it was not very pleasant when we tried to checkin at the counter because the visa card was rejected at the first several attempts. The customer service was not very friendly when she was reluctant to try with other payment terminals. Otherwise, it was perfect. The room service and the lough service was amazing.

Great relaxing time

Customer review rating 4.0/5

Paulo P. Couples - Confirmed reviews ALL

Overall the hotel is awesome. The experience was great. Very nice restaurants (thank you Mr. Sathik for your sympathy and professionalism) with good food. The SPA was the best (a place to return)!!! The only reason for a 8 out of 10 is because compared to other 5 star hotels it's not at the same level. Although is a very good hotel.

Good stay

Customer review rating 5.0/5

Maya D. Couples - Confirmed reviews ALL

Everything was exellent

Great hotel, fantastic people

Customer review rating 5.0/5

Tony D. Families - Confirmed reviews ALL

The staff especially in the Club Lounge made our stay feel like being at home

Good stay

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Good service and nice place

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Beautiful hotel

Customer review rating 4.5/5

T. Couples - Confirmed reviews ALL

We had a fabulous time at the hotel. Very plush and the rooms were amazing. We went for the Club package which we thought was excellent. The staff were so attentive. Rahul was such an excellent member of staff. He took time to remember your names and always so welcoming, which was so good. He is a real credit to your hotel. Fiel was another excellent member of staff, so helpful to us.

Sofitel never disappoints :)

Customer review rating 5.0/5

Asma Couples - Confirmed reviews ALL

Fab holiday from start to finish. Stayed at the Sofitel a few times pre pandemic and I can safely say this time round it exceeded all expectations. Thank you for making our first holiday in 3 years be an amazing one!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Great stay, excellent service

Customer review rating 5.0/5

G. G. Couples - Confirmed reviews ALL

Excellent service, SOFITEL brand never fails to deliver the highest quality of service.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Relaxing stay, luxurious accommodation and service at its best.

Customer review rating 5.0/5

Elena C. Couples - Confirmed reviews ALL

From the moment we arrived, the team's warm welcome and delightful smiles made us feel so welcome. Guest Relations Manager Yaryna and the team in the Premier Lounge were simply amazing. Attention to detail and a memory for what we liked is what service is about. From service staff Raj to the team in Maui Sabre and Nandu - we were well looked after. We felt transported to French Polynesia, at Sofitel Dubai the Palms - you feel like you could be anywhere in the world. L'Occitane Spa experience was wonderful, an oasis. The private pool was a delight to be able to swim in the quiet, away from the busier main hotel pool. We only had the chance to try Maui and Lagoon restaurants and enjoyed both for its beach side location. Nothing was too much for the culinary team if we had particular likes or allergies. This was a short vacation away from work stresses in Qatar, and we thoroughly enjoyed our experience. Well done team Sofitel Dubai the Palms, outstanding team and resort.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Fabulous club lounge

Customer review rating 5.0/5

Ka Couples - Confirmed reviews ALL

Short stay of 2 nights in a club room, room was beautiful and the bathroom was stunning. The club lounge was one of the best we have been in fantastic staff with lovely terrace. The drinks were expensive in comparison to the other hotel we stayed in in Dubai and Abu Dhabi . Had a spa treatment with was amazing .

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Excellent hospitality

Customer review rating 5.0/5

Khalid Families - Confirmed reviews ALL

Hospitality is outstanding staff and friendly facilities are great

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Excellent Hotel

Customer review rating 5.0/5

Barbara S. Couples - Confirmed reviews ALL

It was my first time in Dubai….The Sofitel The Palm helped to make it a wonderful holiday … the food was delightful… accommodation was superb….and all of the staff were very helpful and nothing was too much trouble for them….in fact they made it an amazing experience…. and I hope to come back.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Happy Place

Customer review rating 5.0/5

Sara H. Couples - Confirmed reviews ALL

Fabulous hotel and location. Beautiful rooms. Staff cannot do enough for you. Food and service are exceptional. Definitely our happy place.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Amazing place

Customer review rating 5.0/5

David N. Families - Confirmed reviews ALL

Stunning location, stunning place, amazing pool, amazing room, amazing service, amazing food. We will definitely be returning!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Extremely good stay

Customer review rating 5.0/5

Ben N. Solo - Confirmed reviews ALL

Excellent service every facility of the hotel. The hotel and all its facilities were spotlessly clean. Staff was very courteous and accommodating.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Great Stay

Customer review rating 5.0/5

Lewis C. Families - Confirmed reviews ALL

Great stay, great location, incredible customer service and needs helped whenever requested.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Great stay, very welcoming, well located

Customer review rating 5.0/5

A B. Families - Confirmed reviews ALL

Truly amazing! We were very well looked after. The hotel and staff were faultless. The food and service in all of the restaurants we visited was superb. Housekeeping did a great job, our suite was always immaculately clean. We have already booked to come back next year! The pool and beach were well manned with lifeguards and waiting on staff were always available.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Perfect resort staycation

TripAdvisor rating 5.0/5

KKAP2018 TripAdvisor review

My wife and I stayed at the Sofitel Palm Jumeirah for 2 nights over the weekend for a much needed relaxing staycation and I can assure you that the Sofitel staff delivered just that. We had wonderful breakfast in the mornings followed by afternoon tea and snacks and evening Happy hour which was all included as part of their special offer during Ramadan for UAE residents. We spent both days by the pool and beach where we were looked after very well by the staff. Chetan from Maui restaurant went out of his way to make sure we had an extraordinary time. You should look for him at your next stay at the Sofitel since he truly understands 5 star hospitality. Despite a couple of hiccups here and there (which is natural when a hotel is fully booked) the overall stay was fabulous. We will be back for more.

Dear Valued Guest, It is such a pleasure to read your posting on TripAdvisor following your visit to Sofitel Dubai The Palm. You have summed up so very nicely the guest experience we would hope all of our guests have. That they feel relaxed and energized after their time spent in our resort. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientèle, that we as ''Heartists'' should be giving you our best! Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

exceptional stay

TripAdvisor rating 5.0/5

Sodid54000 TripAdvisor review

Truly exceptional, a very high-end service in a high-class hotel, top restaurants, luxury services and superb staff, we will go back next time everything was perfect we recommend it without any hesitation

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Best Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby