Sofitel Dubai The Palm Hotel 5 stars

Customer review rating 4.6/5 7,818 reviews
Sofitel Dubai The Palm
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Hotel extras

  • A privileged setting on The Palm

  • Unique Polynesian-style experience

  • Enriching, diverse fine dining

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Skiing
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Contact email

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :  AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Your meetings and events

Hold Magnifique events and incentives in Dubai's newest conference facility. Sofitel The Palm's sparkling ballroom is ideal for weddings, meetings and multi-day conferences for up to 800. Incentive trips may involve water sports, golf or a desert safari.Dedicated InspiredMeetings planners focus on making your event in Dubai a success, whether it's a conference, a wedding banquet with live music and dancing, a glamorous fashion show or an intimate board meeting for high-level executives or diplomats.Enjoy specially designed menus, state-of-the art lighting and sound systems, a full-service business center and Wi-Fi in this brand new Dubai resort, where French savoir-faire helps turn business into pleasure.

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General equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: 3
  • Area: From 44m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Balcony, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH VILLA with Butler, 3 bedrooms, Terrace, Private Pool, Airport Transfer, Club Millésime.

  • Max. number of persons: 8
  • Area: From 345m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

THE PALM SUITE with Butler, 4 bedrooms, Balconies, Kitchen, Airport Transfer, Club Millésime.

  • Max. number of persons: 9
  • Area: From 450m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, Sofabed

  • Max. number of persons: 4
  • Area: From 60m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE SEA VIEW, 1 King Size Bed, Sofabed.

  • Max. number of persons: 4
  • Area: From 60m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 King Size Beds, SofaBed, Living Room, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room.

  • Max. number of persons: 4
  • Area: From 85m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLUB BEACH SUITE, 1 king-size bed, sofa bed, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

OPERA SUITE, 2 King Size Beds, 2 Bedrooms, Club Millésime & Private Beach access

  • Max. number of persons: 6
  • Area: From 125m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world.

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

This pagoda-style restaurant, blending indoor and outdoor dining areas, brings out the best of fresh catches with Asian and European culinary techniques.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Chinese

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sat
  • Sun

MAUI BEACH RESTAURANT & BAR

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sun

OLIVIER'S

Photo non contractuelle / Strictly non binding

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

REPLAY SPORTS BAR

Photo non contractuelle / Strictly non binding

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

LAGUNA LOUNGE

Photo non contractuelle / Strictly non binding

This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Discover traditional and unexpected flavors of premium ice creams - along with other temptations - under the thatched roof of Gelati Ice Cream Bar.

Lunch

  • Mon
  • Tue
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  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
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Our guest reviews for
Sofitel Dubai The Palm

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,818 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,641 reviews

First class hotel, beautiful location, lovely People.

Customer review rating 4.6/5

Carol &. J. Families - 29/03/2020 Confirmed reviews ALL

Had the most amazing short stay here with my daughter for her 30th birthday. Hotel was immaculate throughout, and service was second to none. The pool was unbelievably warm and inviting....definitely something that would make us come back.

Super hotel

Customer review rating 4.6/5

Ian B. Couples - 28/03/2020 Confirmed reviews ALL

We stayed at the Sofitel during the period that the Coronavirus restrictions began to be implemented in the UAE. The hotel did a superb job of handling the changes such as the closure of the breakfast buffet. Whilst the gym, spa and bars were closed this didn't materially affect our holiday. I thought the food in all of the restaurants was excellent. Their half board offering had plenty of variety and the service was very good. Thoroughly enjoyed our stay .

Excellent staff

Customer review rating 4.6/5

Alan W. Couples - 24/03/2020 Confirmed reviews ALL

Everything about the hotel made it a special stay, every member of staff was pleasant, courteous and professional. They made us feel as if we were the only ones in the hotel and they were only there for us. The suspending of buffet breakfast caused a “few issues” on the first day however on the second day, breakfast was seamless, a tribute to the professionalism of all concerned. I hope all is well for all during the vivid crisis and look forward to returning.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Excellent Hotel, Beautiful Pool

Customer review rating 4.6/5

Steven Couples - 24/03/2020 Confirmed reviews ALL

I love the Sofitel, I visited for a Spa day several months ago and decided to visit the hotel for an overnight stay this week. Lovely service and welcome, was given an upgrade to the Luxury Room overlooking the resort. Beautiful fit-out in the rooms. The pool is lovely, the beach similar to others on the Palm (calm beach, no big waves as it is sheltered) Ate at the Porterhouse. Went for the Duck and was not disappointed. Lovely service and Baked Alaska for Dessert is very Instagrammable! The morning after we booked breakfast room service and the way it is delivered and served was just perfect. Thoroughly enjoyed eating on our balcony with the fold out table!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

A wonderful hotel ,

Customer review rating 4.6/5

Tuanjai Couples - 23/03/2020 Confirmed reviews ALL

I had only stayed at Sofitel airport hotels before so this was a new venture for me. I was truly impressed with the excellent facilities, especially the Spa!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm
Customer review rating 4.6/5

Vladislava Families - 23/03/2020 Confirmed reviews ALL

Amazing hotel, amazing service. Cant wait to be back!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Lovely resort

Customer review rating 4.6/5

Claire Families - 23/03/2020 Confirmed reviews ALL

We stayed with my son & his wife in deluxe sea view rooms in March. Hotel very busy but with a variety of areas where you could find quieter seating. Rooms were lovely, staff very friendly & helpful. Huge choice at delicious breakfast but dining areas were very busy & crowded.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Great stay

Customer review rating 4.6/5

Shaz Families - 20/03/2020 Confirmed reviews ALL

Well located, beautiful hotel and absolutely lovely staff.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Pleasant stay

Customer review rating 4.6/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

I was staying only 1 night at the hotel during a fam trip. Our room and all the services were perfect.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

BRILLIANT

Customer review rating 4.6/5

Marian G. Families - 13/03/2020 Confirmed reviews ALL

Once again all the management and staff in all areas were so polite and proffesional

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.6/5

Massimo Couples - 13/03/2020 Confirmed reviews ALL

Great location, excellent attentive service. Only one negative point: scarcity of electrical points (only 2 in the room and none by the bedside tables!) especially inconvenient !

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

High quality of room & facilities, friendly staffs, nice food, good location

Customer review rating 4.6/5

Ji E. K. Couples - 12/03/2020 Confirmed reviews ALL

I had a fabulous and fantastic experience in this property. All staffs were kind, nice arabic food, good facilities(love swimming pool) and also wonderful ocean view. Especially, Mr. Iriaza(Irtaza? Sorry, I do not remember exactly) who is Front desk staff, he was very kind and helpful. Thank you. I have plan to visit with my family again!!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Amazing stay

Customer review rating 4.6/5

Anastasiia D. Families - 12/03/2020 Confirmed reviews ALL

Nice holidays

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Great location and ambience

Customer review rating 4.6/5

Ulrik Couples - 11/03/2020 Confirmed reviews ALL

Excellent service and friendly staff.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Excellent stopover

Customer review rating 4.6/5

Peter R. Couples - 11/03/2020 Confirmed reviews ALL

Excellent stay, only negative comment would be the lack of alternative eating venues, other than the a la carte restaurants, which we found to be very expensive. The upgrade offered, and accepted, was an added bonus and couldn't be faulted.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Nice stay

Customer review rating 4.6/5

Lee Couples - 10/03/2020 Confirmed reviews ALL

My partner and I had a lovely stay in the hotel with the room, staff and facilities at the hotel excellent.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.6/5

Klaus H. Families - 09/03/2020 Confirmed reviews ALL

Wonderfull experience, allthough we didn’t get THE accomdodation we booked

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Beautiful hotel and excellent service

Customer review rating 4.6/5

Mrs J. Solo - 09/03/2020 Confirmed reviews ALL

Very restful and excellent service

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Fantastic Service

Customer review rating 4.6/5

Iain C. Couples - 09/03/2020 Confirmed reviews ALL

We stayed with you on the recommendation of a friend. The thing that sets your hotel apart from others in Dubai is the service - their are other hotels who offer great restaurants and facilities but the service is nowhere near the levels provided by the Sofitel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Awesome experience, fantastic staff, great location and facilities, excellent service that made wonderful memories for us!

Customer review rating 4.6/5

Jack B. Couples - 09/03/2020 Confirmed reviews ALL

Myself and my partner found the Sofitel Dubai Palm experience to be amazing and a place we will definitely go back to at some point in the future. The staff were extremely professional and caring with the location and facilities being extremely impressive too. The experience we had was highly luxurious and comfortable yet easy going and tailored to everyone's needs too. I would highly recommend this resort to anyone with it being one of the best places I have ever been on holiday!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind EL Kadiri Guest Experience Manager Softel Dubai The Palm
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