Sofitel Dubai The Palm Hotel 5 stars

Customer review rating 4.6/5 7,846 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Dubai The Palm
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+ 29 Services

Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments

  • 6 outdoor swimming pools and private beach

  • Water sports, Eco-golf and rooftop tennis & basketball courts

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • Tennis
  • Beach and water sports
  • Other sports activities
  • SkiingPaying
Catering
  • BreakfastPaying
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :  AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Companies

  • BAT 8.0 km / 4.97 mi
  • CISCO 8.0 km / 4.0 mi
  • EMC 8.0 km / 4.97 mi
  • ERICSSON 22.0 km / 13.67 mi
  • GE 8.0 km / 4.97 mi
  • IBM 8.0 km / 4.97 mi
  • MARS 22.0 km / 13.67 mi
  • MICROSOFT 8.0 km / 4.97 mi
  • ORACLE 8.0 km / 4.97 mi
  • PFIZER 8.0 km / 4.97 mi
  • SAP 8.0 km / 4.97 mi
  • SIEMENS 8.0 km / 4.97 mi
  • UNILEVER 22.0 km / 13.67 mi
  •  L OREAL 22.0 km / 13.67 mi
  •  P AND G 22.0 km / 13.67 mi
Companies

Your meetings and events

Hold Magnifique events and incentives in Dubai's newest conference facility. Sofitel The Palm's sparkling ballroom is ideal for weddings, meetings and multi-day conferences for up to 800. Incentive trips may involve water sports, golf or a desert safari.Dedicated InspiredMeetings planners focus on making your event in Dubai a success, whether it's a conference, a wedding banquet with live music and dancing, a glamorous fashion show or an intimate board meeting for high-level executives or diplomats.Enjoy specially designed menus, state-of-the art lighting and sound systems, a full-service business center and Wi-Fi in this brand new Dubai resort, where French savoir-faire helps turn business into pleasure.

meeting rooms

From 1 to 700 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Courtyard side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world.

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

This pagoda-style restaurant, blending indoor and outdoor dining areas, brings out the best of fresh catches with Asian and European culinary techniques.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Chinese

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH RESTAURANT & BAR

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Non contractual photo

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

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Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

LAGUNA LOUNGE

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This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Non contractual photo

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Non contractual photo

Discover traditional and unexpected flavors of premium ice creams - along with other temptations - under the thatched roof of Gelati Ice Cream Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Dubai The Palm

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,846 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,710 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fun short staycation

Customer review rating 4.6/5

Mo Families - 02/08/2020 Confirmed reviews ALL

Amazing time and we felt very well taken care of, 2 things to improve on: 1- allow alcoholic drinks next to the pool (can be limited to the huts for instance?) 2- relax dress code for the restaurants , at least make the dress code applicable after 8.30 for instance, it s a family beach resort after all so really who is packing long trousers!!!!

Great Resort and Extraordinary Staff

Customer review rating 4.6/5

Saeed A. A. Couples - 01/08/2020 Confirmed reviews ALL

Very pleased, was a getaway to remember. Great hotel, just wow from the minute we got there, til we left. Even during COVID19 times, was a pleasant get away and highly recommended Ed.

Great experience; Buffets need improvement

Customer review rating 4.6/5

Anonymous Families - 30/07/2020 Confirmed reviews ALL

The experience was great for 2 nights at Sofitel The Palm - Pool access and service all throughout. Dinner Buffet was a very poor experience from the quality of food offered - unlike typical Sofitel standard. But the service staff was very good. Breakfast buffet in the regular restaurant was good, bearing in mind the new regulations. But breakfast buffet in the Eatery (on 2nd day Sunday) was not good compared to the regular restaurant

Customer review rating 4.6/5

Samah A. Couples - 29/07/2020 Confirmed reviews ALL

Everything was great except the dinner (but since we booked the hotel for the full board it was a big deal for us.. there was an issue with the lunch as well where we checked in at 3 so they told us the lunch is over and we can't take it next day because checking out time is 12!!! And they say lunch is included! They ended up giving us 90 dhs each which wasn't enough for even 2 main courses!! Let alone any appetizer or drink

Great service, location.

Customer review rating 4.6/5

Nevena M. Families - 28/07/2020 Confirmed reviews ALL

We were greeted by Mr.Safuvian, who completed our check in smoothly and quickly. The room was clean, we easily booked our dinner and we were advised on time about the dresscode.

Great staycay!!

Customer review rating 4.6/5

Chris R. Couples - 28/07/2020 Confirmed reviews ALL

Awesome stay at a beautiful property I’d not visited in years - great staff, great location and a super relaxing weekend break!

Total Relaxation

Customer review rating 4.6/5

Monique Friends - 28/07/2020 Confirmed reviews ALL

The entire staff at Sofitel was amazing. From the time I checked in from the time I left, everyone was extremely helpful. Our beach front suite was gorgeous, spacious, clean, and the ambiance was quite relaxing.

Relaxation to the max

TripAdvisor rating 4.5/5

ChristopherGale 28/07/2020 TripAdvisor review

This was a mini trip to unwind. It was wealth the time as there was so much being offered to the guests. The service was away above par. I normally stay at Sofitel but this has to be one of the better ones on my list

Dear Valued Guest, Thank you so much for your kind review! Your support means everything to us; it is the best reward we can get. The whole team is really committed to making sure all of our guests leave with their head full of wonderful memories of their time in Sofitel Dubai The Palm. We look forward to welcoming you again. Kind regards, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Lovely anniversary stay but teething issues

Customer review rating 4.6/5

Haydn P. Couples - 26/07/2020 Confirmed reviews ALL

We booked this lovely hotel for our anniversary as we stayed before and loved it. We were told by the sales lady on the phone that there were 2 restaurants available for dinner. Once we arrived we were told this was not the case and only 1. This restaurant was far too smal for the number of guests. This shows with the amount of people in the waiting area (not social distancing) and the fact on our last morning waiting over 1 hour and receiving no food. We decided just to leave. Darren at reception was brilliant but again tried charging us more than agreed with the sales lady on the phone. He upgraded us to a beautiful room which was much appreciated. We had to outsource our anniversary night dinner as The World Eatery is, to say at the least, not really an anniversary dinner restaurant.... We were also informed via email highlighted in yellow that we could use the spa pool for up to 2 hours after massage.... I went to the spa to check my booking a few hours before massage to find out that the pool was closed and again this was not true. As with the rest of the managers, the recovery service was fantastic and we were upgraded to 1 hour massage and 30 mins in the pool. But again it should not have got to this. Not being able to be served by the pool or have alcoholic beverages by the pool is a let down.. We love the hotel and would love to go back again but in the current climate I think there are better options (for food and service).

Tranquil beauty

Customer review rating 4.6/5

Carol D. Solo - 22/07/2020 Confirmed reviews ALL

The whole staycation experience was perfect. The room was luxurious. After lockdown, it was such a relief to be in such a beautiful place. Waiting for the opportunity to visit again.

Awesome stay

Customer review rating 4.6/5

Stuart T. Couples - 22/07/2020 Confirmed reviews ALL

We came for a 2 night staycation and from the moment we arrived at the door the whole experience was excellent Attention to detail is 100% Food was delicious. We will definitely be returning

Gorgeous Beachfront Suite

Customer review rating 4.6/5

Flick M. Solo - 22/07/2020 Confirmed reviews ALL

I stayed for 4 nights having only booked originally for 2 nights because it was so nice. It was a staycation during lock down.

Cool stay

Customer review rating 4.6/5

Salem A. Business - 21/07/2020 Confirmed reviews ALL

I was quite happy overall except the breakfast location was NOT so smart and clear signs. Their is NO way for someone that can walk in by himself since it's so complicated. Simple signs must be. Room make up sign is worthless since I used it so many times and no one did while I was so disappointed.

A wonderful getaway

Customer review rating 4.6/5

Anonymous Families - 20/07/2020 Confirmed reviews ALL

From check in until check out, we had the most glorious experience and the friendly staff made us feel extremely welcome and safe during these unusual circumstances. Everything was extremely organised and all the staff did their absolute best to guide the guests along. The dinner and breakfast buffet was fantastic and we enjoyed ourselves very much.

Customer review rating 4.6/5

Anonymous Solo - 19/07/2020 Confirmed reviews ALL

Beautiful pool and hotel. But pool was too full and too many kids. So family friendly but not the experience I was looking for

Great Stay

TripAdvisor rating 4.5/5

srawad82 07/07/2020 TripAdvisor review

My Stay was amazing, however I have one comment, the room service is extremely slow, it takes them an hour or so to get something you ordered delivered. and they are not very flexible with late checkout like other hotels. Specially in these times

Dear Valued Guest, What a positive byline you have adopted ! And what a joy to read that you had an amazingt stay at Sofitel Dubai The Palm. Needless to say we were very disappointed to see that you experienced few glitches regarding the room service. Please accept our sincere apologies for the shortcomings you encountered during your stay. How embarrassing, as our wish is to provide top notch service! Delighted though that your overall experience was agreeable. We hope to have the pleasure of a return visit very soon. Kindly contact us prior to your arrival at h6541-qm1@sofitel.com. We will be so happy to assist you making a new reservation. Kind Regards, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Great location friendly staff

Customer review rating 4.6/5

Barbara B. Couples - 03/04/2020 Confirmed reviews ALL

We had a fantastic week. As the corona virus restrictions were being implemented we were in admiration of how the staff and management coped with the changes.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Very good stay and top service

Customer review rating 4.6/5

Mije Families - 01/04/2020 Confirmed reviews ALL

The hotel is very well located because of all the property is privat and also not in the middel of the city so its quiet and very relaxing and you can go for long walks. Also there is always somewhere you can get food og drinks, even if you are on the beach. Very kidsfriendly place i would always pick this hotel if traveling to dubai again!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

First class hotel, beautiful location, lovely People.

Customer review rating 4.6/5

Carol &. J. Families - 29/03/2020 Confirmed reviews ALL

Had the most amazing short stay here with my daughter for her 30th birthday. Hotel was immaculate throughout, and service was second to none. The pool was unbelievably warm and inviting....definitely something that would make us come back.

Super hotel

Customer review rating 4.6/5

Ian B. Couples - 28/03/2020 Confirmed reviews ALL

We stayed at the Sofitel during the period that the Coronavirus restrictions began to be implemented in the UAE. The hotel did a superb job of handling the changes such as the closure of the breakfast buffet. Whilst the gym, spa and bars were closed this didn't materially affect our holiday. I thought the food in all of the restaurants was excellent. Their half board offering had plenty of variety and the service was very good. Thoroughly enjoyed our stay .

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