ibis Ciboure Saint Jean de Luz Hotel 3 stars

Customer review rating 4.4/5 4,377 reviews

ibis Ciboure Saint Jean de Luz
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+ 13 Services
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Hotel extras

  • Close to the city center and the beach.

  • Ideal starting point for visiting the Basque Country

  • Free undercover car park

  • Free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Beach and water sports
Business services
  • Web Corner
  • Copy/print service available

Hotel location

ibis Ciboure Saint Jean de Luz

13 rue Georges OLASCUAGA
64500
ciboure
france

Tel: +33559417680

Fax: (+33)5/59232966

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIARRITZ At 15km / 9 miles

  • By train

    ST JEAN DE LUZ At 0km / 0 miles

GPS :43.383866, -1.665212

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with a double bed featuring the new bedding

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with a double bed featuring the new bedding

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed and 1 single bed, balcony

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed, balcony

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Ciboure Saint Jean de Luz

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,377 reviews

tripadvisor

TripAdvisor Rating 4.0/5

982 reviews

super service

Customer review rating 4.4/5

Peter F. Couples - 17/03/2020 Confirmed reviews ALL

originally booked for following night - however due to coronavirus we had to leave Spain staff were extremely helpful and found is a bed for the night

Central location

Customer review rating 4.4/5

Graham Couples - 11/03/2020 Confirmed reviews ALL

Friendly helpful staff comfortable accommodation

Good location and value.

Customer review rating 4.4/5

Steve S. Couples - 23/02/2020 Confirmed reviews ALL

Consistency across the brand, you no what to expect on arrival.

Ideal stopover hotel

Customer review rating 4.4/5

Lynneb Couples - 05/01/2020 Confirmed reviews ALL

Nice welcome, good clean hotel, convenient for town. Breakfast was good

Pleased to be back!

Customer review rating 4.4/5

B.-fletcher Couples - 02/01/2020 Confirmed reviews ALL

We received a good reception even to our small dog. All the staff were helpful. However the room and carpeting in the corridors were showing wear. The bed was very comfortable. The bathroom was well designed, offering maximum utility of space for the shower and sink. Sound-proofing was excellent with no street noise detected even though our room overlooked the train track and the main road. We appreciated the free wifi,the free garage parking, and the breakfast, as well.

Customer review rating 4.4/5

O. Couples - 31/12/2019 Confirmed reviews ALL

Ras

Picture perfect town

TripAdvisor rating 4.0/5

carolinemH990IP Solo travel - 30/12/2019 TripAdvisor review

The hotel is less than 10 minutes' walk to the bus and train station which are literally a a couple of minutes from the market and town centre. The hotel is in a quiet, pleasant area. The staff were helpful if difficult to get held of as they seem short staffed with one person running between the reception at the Ibis hotel and the Budget Ibis adjoined. The room was standard for Ibis. The breakfast was perhaps the least impressive I have seen at an Ibis, very little variety. Still, okay given the convenience of the location.

Hello Miss, Thank you for your comments following your stay at ibis Ciboure Saint-Jean-de-Luz. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, please accept, Madam, the expression of our best feelings. Salim HAMOUDA, Deputy director.

Good stay overall

Customer review rating 4.4/5

Anonymous Families - 24/12/2019 Confirmed reviews ALL

Everything was Ok. Smell of corridor could be improved.

Customer review rating 4.4/5

T. Business - 14/12/2019 Confirmed reviews ALL

Gentillesse

Dear CLAUDE T., We very much appreciate your comments regarding your stay at the ibis Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane GARNIER Directeur

Very good, Very clean

Customer review rating 4.4/5

Sotiris Friends - 21/11/2019 Confirmed reviews ALL

It was a big surprise the kindness and helpful of the staff.

Satisfecho

Customer review rating 4.4/5

Bichillo Friends - 17/11/2019 Confirmed reviews ALL

Agradable

Dear IVAN S., We very much appreciate your comments regarding your stay at the ibis Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane GARNIER Directeur

Good value

Customer review rating 4.4/5

Graham P. Couples - 08/11/2019 Confirmed reviews ALL

We are greeted with a warm welcome. He room was value for money but the corridor s need updating as the carpet has been better days. The hotel is situated in a quiet area which is let pleasant.

Dear GRAHAM P., We very much appreciate your comments regarding your stay at the ibis Ciboure Saint-Jean-de-Luz. We thank you for taking the time to share your opinion. We hope to see you very soon! Please accept, Sir, our best regards. Salim HAMOUDA, Deputy director.

First and Last stay at Ibis Ciboure

Customer review rating 4.4/5

Denise Couples - 04/11/2019 Confirmed reviews ALL

Room was hot and humid no AC. Staff were incompetent and completely disinterested. Parking was an unpleasant experience.

Dear DENISE H., Thank you for taking the time to write to us following your stay at ibis Ciboure Saint-Jean-de-Luz. We are sorry that the service not live up to your expectations, and we ask you to accept our sincerest apologies. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Please accept, madam , the expression of our best feelings. Salim HAMOUDA, Deputy director.

alles ok

Customer review rating 4.4/5

Paul Couples - 22/10/2019 Confirmed reviews ALL

ok

Generally happy

Customer review rating 4.4/5

Jp Couples - 06/10/2019 Confirmed reviews ALL

But for the coach that stopped and re-ignited the engine directly below our window for the ease of his guests that also stayed in the hotel. The engine was loud and walk us as well was so poluting the air we had to close the window. Not very guest friendly!

Sir, We thank you for taking the time to share your opinion. We are sincerely sorry for this situation.   We hope this does not happen again. Please accept, Sir, our best regards. Salim HAMOUDA, Deputy director.

An exellent stay close to the harbour and city center

Customer review rating 4.4/5

Willi Friends - 06/10/2019 Confirmed reviews ALL

Every thing was perfect and pricewise a very economic stay - also free parking in the basement and cheap BF.

Disappointed.

Customer review rating 4.4/5

Anne Couples - 05/10/2019 Confirmed reviews ALL

We found the hotel a bit grubby, It needs an overhaul and an increase in staff.

Dear ANNE S., Thank you for taking the time to tell us about your experience at the ibis Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur
Customer review rating 4.4/5

R. Families - 30/09/2019 Confirmed reviews ALL

Impeccable

Dear DAVID R., We very much appreciate your comments regarding your stay at the ibis Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salim HAMOUDA, Directeur Adjoint.

Disappointing

Customer review rating 4.4/5

Sjb Friends - 24/09/2019 Confirmed reviews ALL

The location was very good but was let down by the lack of staff in the evening. After a long drive from Southern Spain, we just wanted a drink in the bar and something to eat. There was only one member of staff who was doing everything. We had to wait 20 minutes for a drink as he was doing 5 meals. He spilt the beer all over me when he eventually served us. The menu was dreadful, not one vegetarian option so I went hungry. Breakfast was chaotic with no room to sit in the restaurant. Very disappointed overall.

Excellent hotel with courteous staff attending to your every need.

Customer review rating 4.4/5

Anthony H. Solo - 20/09/2019 Confirmed reviews ALL

very good room. very good personell. very good breakfast. Free drinks at bar for being GREEN!!! thankyou!

Hello Miss, We thank you for your comments following your stay at ibis budget Ciboure Saint-Jean-de-Luz. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again, please believe, Madam, in expressing our best feelings. Salim HAMOUDA, Deputy director.
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