Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,239 reviews

Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone +36 1 485 3100

Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Your meetings and events

Our dedicated professional staff will ensure you the success of your conference in 7 air conditioned meeting rooms. Some of the rooms offer natural daylight which ensures the comfort of an all-day event and are equipped with modern technology. The Mercure Budapest City center hotel is an ideal location for small and medium size events which are prepared and organised with special care and precision. To serve the most sophisticated requests our Board Room is a perfect location with stylish athomosphere and latest technical solutions.

Room descriptions and layouts

7 

meeting rooms

From 1 to 130 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,239 reviews

TripAdvisor Rating  4.0/5  630 reviews

Great location, not best time to visit

TripAdvisor rating 4.0/5

_cplamont121 Business - TripAdvisor review

The hotel checkin was very good, personal and at a small table rather than a counter. The bar was reasonably priced and good selection of wines, but not beer. The room (10th floor) was spacious, but relatively basic. Had a TV with international channels. Had a minibar, not used at those prices, example a Snickers or a Coca-Cola can will set you back €4, a safe, good quantity of towels and a very comfortable bed. IMO it lacked character, the bathroom smell of stagnant water meant ensuring the door was shut at all times. Maid was reliable, thorough and did a good job. Breakfast was a bit of everything for everyone, but not the best quality. Sadly during my visit there were maintenance works within the hotel on the roof directly above my room, plus a majour construction project next door. This is temporary, but to be considered if staying on the next 3 months. As for location, fabulous area and right in the thick of it

Perfect location in a fantastic city.

TripAdvisor rating 5.0/5

Shaunsanders Couples - TripAdvisor review

Great hotel in the perfect city centre spot. Staff were lovely and very very helpful. Breakfast had everything you could wish for. Room very comfortable and quiet. This really was a fantastic city break. We enjoyed it so much that we will be returning within the next 3 years. There was virtually nothing to fault.

Nice accommodation bad bed

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

All ok but hard synthetic pillows and duvets, not what I expected in this class of hotel.

Highly recommended

TripAdvisor rating 4.0/5

tirgumax TripAdvisor review

This was my second visit, the first being three years ago. It didn't disappoint. Best possible location on the bustling Vaci Street, about ten minutes walk to a main metro hub (all three lines) and the bus to the airport. A few minutes in the other direction is another metro station, Cafe Anna (which however closed too early in my opinion and I only managed to buy a coffee to go and not a meal) and the fasion stores, Mango, Zara, C & A, H & M etc. The reception and housekeeping staff were pleasant and helpful, apart from when I requested milk in my room and they brought me sugar. The room was clean and quiet, albeit a bit cramped even though I was there alone. The bed was comfortable. The bathroom was spotless but tiny. I had the same view of the building site as I had three years ago, but was high enough up not to be bothered by the noise. The breakfast was abundant and tasty, maybe you should add another coffee machine because there were queues. I especially liked sitting by the window watching the street below open up. This time I found the gym but that was disappointing, no staff, no A/C, and I couldn't get the machines to work. The one major drawback was the fact that the main entrance closes early at 22:00 and you have to go round dark side streets to get to the other entrance. This is not a pleasant experience late at night. Surely you could place a staff member at the main entrance at least until midnight?

Mishonest

TripAdvisor rating 1.0/5

352christinaa Couples - TripAdvisor review

THIEVES!!!!!!! we caught a virus 2 days prior our stay and we asked the hotel to postpone! They did not accept to postpone or even refund part of the money! Thus is unacceptable as per the hotels policies we can cancel 24hrs prior! Zero customer service and will never recommend this hotel again!

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Other web-users rate our hotel

  • 954 reviews 9.5/10 Location
  • 804 reviews 6.1/10 Room
  • 796 reviews 8.3/10 Service
  • 11 reviews 7.5/10 WiFi
  • 547 reviews 7.9/10 Breakfast
  • 465 reviews 3.4/10 Comfort
  • 342 reviews 7.6/10 Cleanliness
  • 220 reviews 3.5/10 Amenities

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