Novotel Casablanca City Center

Novotel Casablanca City Center 4 stars

Customer review rating (ALL Rating) 3.8/5 289 reviews

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Hotel extras

  • 4 meeting rooms for your conferences and seminars

  • Lounge restaurant with modern decor and international cuisine

  • Close to Hassan II Mosque and the ancient medina

  • Comfortable rooms with a view of the Hassan II Mosque

  • Wellness area with fitness room

ALLSAFE approved hotel

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

Telephone +212 520-480001

Fax +212 5224-66501
  • By plane

    CASABLANCA MOHAMEDV At 30km / 18 miles

GPS:33.598417, -7.613917

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Your meetings and events

Lys Blanc: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media players Lys Orange: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media players Lys Jaune: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media players

Room descriptions and layouts

5 

meeting rooms

From 1 to 220 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  289 reviews

TripAdvisor Rating  3.5/5  1,790 reviews

Bad breakfeast. Very old. Not worth the stars it holds

Customer review rating 1.5/5

Mohamed Business - Confirmed reviews ALL

Breakfeast is not good. They use low quality ingredients. Not worth the stars it hold. Not very clean. Room Floor is carpet based. Not good. I saw also cleaning lady use toilet brush out of its cart, which means water from toilet drips on the carpet all over the hotel. I don't think the hotel will be improved by Accor. They try to push gor near by Sofitel and keep Novatel bas as it is now.

Not good

TripAdvisor rating 1.0/5

NewYorkLoulou Families - TripAdvisor review

As part of the Gate 1 Morocco tour, this hotel was the worst among the places we stayed at. Our room (# 701) was too hot: the AC was not working. We called and they finally sent someone who claimed he fixed it. But it was the same and we had to open the windows to sleep. Luckily outside it was in the 70s. The pillows were too soft with no support at all. Additionally, breakfast was horrible and extra utensils were nowhere to be found. We were not used to having people smoke with indoor dining.

Good location

Customer review rating 3.0/5

Simwal Solo - Confirmed reviews ALL

The room I was given the Air conditioning wasn’t working and it had an unpleasant carpet smell. I complained but the room wasn’t change until the next day when the electricity in the room tripped off while I was ironing. The second room was okay , no complains at all

Old hotel and bad service

TripAdvisor rating 2.0/5

ducphong1909 TripAdvisor review

I have a late check-out request at 03:00pm right at check-in, but around 01:30pm, the housekeeping staff entered the living room by themselves without knocking, and when they left, there was no apology. - The food at the restaurant makes me allergic. - Restaurant staff unfriendly, unprofessional. - When I wrote a letter to report the incident via email to the hotel, I did not receive any response.

My worst experience

Customer review rating 1.5/5

Michael Families - Confirmed reviews ALL

Honestly I was Accor group member since April 2013 and never expected to get the experience I got this time in all aspect in Novotel , if I were a manager or decision makers at this property I shout down the hotel or immediately change the entire management and staff

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Other web-users rate our hotel

  • 65 reviews 9.2/10 Location
  • 145 reviews 5/10 Room
  • 176 reviews 7.8/10 Service
  • 9 reviews 3.7/10 WiFi
  • 80 reviews 4/10 Cleanliness
  • 64 reviews 2.9/10 Breakfast
  • 44 reviews 3.4/10 Food
  • 34 reviews 4.3/10 Vibe

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