Staff were friendly & efficient

The staff and accommodation were great and the room was adequate for my needs. Breakfast was a little disappointing as the coffee machine was broken and not too many food options, but I did not leave hungry. Everything was clean and tidy.

Really not ideal at all. From being told I had parking, then arriving with no parking, to get allocated a room that when we opened the door had not been made.

I usually stay at the Novotel when I come to Sydney but from now on i will be staying at the budget ibis . Great location , clean rooms and staff were helpful . My only little complaint would be the aircon in the room is really loud at night when your trying to sleep. Other then that great stay

Booked accommodation over the phone, staff member was very helpful and friendly. Arrived and had to queue for check in. Frustrated with the wait time due to only having one staff member on a busy Sat and motel being at capacity. Checked in and paid for parking, level one car park was full, so continued to level 2. Ine car space left, this was for small vehicle only, we were driving a larger ute. Husband and children waited in the vehicle while I went and spoke to reception, had to line up and wait all over again due to queue and only one staff member. Were directed to park in disability car parking. Whilst husband and children were waiting for directions, a further 2 vehicles entered car park creating traffic jam and nonwhere for the vehicles to go creating stress and frustration. Went out for a concert that evening, returned and had to wait 40 minutes for the lift. Staff could have offered the stairs as an alternative. Fight broke out in the foyer leaving 2 county kids a little rattled let alone the others children in the line witnessing this also. Booked and paid for a family room for 4 people but was only given 1 breakfast, so chose to go to mcdonalds instead. When your motel is booked at full capacity in particular Sat of long weekend with major events happening perhaps there is the need for additional staff to ensure a smoother less stressful stay.

Staff were very helpful and made staying easy.

My room 401 was soul destroying. The room was devoid of any personality. Bedside floor tubes did not work, AC solid system was very noisey and there was no mattress protector cover.

Disappointing to arrive 1.5 hours before the football started to find 1 staff member on reception processing check ins. I had also pre booked parking, when we finally got checked in, we weren't able to access a vacant car park.

When we arrived there was no car space provided for us (even though I had prebooked one and reserved it). I was told I had to park on the street. Then there was no blankets on our bed and when I enquired about the blankets, I was told there weren’t any blankets in the whole hotel

When you are only in the room to sleep then this is fantastic. It doesn't need to be a huge room, or fancy, just clean and affordable. Reception were friendly, accommodating and helpful.

Location Great, Clean and Tidy

Check in was a very long process, they were very busy and took about 30mins, the lifts are the most slowest I've even encountered especially for a 5 floor building. Our room was small which we expected, but clean. We did have to go and ask for toilet paper as none was in our bathroom. The rooms were expensive for what we got. Breakfast was OK just the basics toast and cereal. Location is good and only a short walk to stadiums

Got back to the hotel at 9o’clock. about 1130pm for two hours we had drunk people running up and down banging doors and running along the Corredor.

Excellent location as well as professional, friendly and helpful staff. My first room was a bit noisy and it was no problem for me to be moved to a very quiet room. The hotel is located an easy walk to three different railway stations, the newly re-designed Australian Museum (brilliant!) as well as lots of different eateries, retail shops and even supermarkets.

I stayed here as it was close to Concord hospital. The reception staff were wonderful. It was central to everything I needed and was clean and had a comfortable bed. Easy walk to the station and restaurants.