Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 10,586 reviews

ALLSAFE approved hotel

Novotel Christchurch Cathedral Square
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+ 22 Services

Hotel extras

  • ALLSAFE certification

  • 24-hour reception

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

Companies

  • DEPT OF CONSERVATION 0.3 km / 0.19 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • Day light

  • Syndicate rooms

  • Overhead projector

  • Podium

  • Airconditioned meeting room

  • WIFI access

  • Slide projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,586 reviews

TripAdvisor Rating 4.0/5

1,409 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Service

Customer review rating 4.5/5

Linda B. Families - 20/01/2022 Confirmed reviews ALL

Overall the staff were fantastic, upgrade to the Executive Floor. Great views over Christchurch. It is handy to the city shops, breakfast was spot on with lots of variety and Jenny was extremely helpful. We are plant based so would love for more Vegan options to be on the menu as it stopped us from eating in the restaurant which is a shame as we couldn't eat for half price. Thanks again we had a lovely time and hope you got the main elevator fixed. (Enjoyed the experience of coming down the service lift)

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Ill share your feed back with the team, specifically Jenny. The lifts were back up and operational a short time later, We appreciate your understanding Sincerely, Bradley Conder General Manager

great location, friendly staff and good service.

Customer review rating 4.5/5

Daniel J. J. K. Business - 19/01/2022 Confirmed reviews ALL

well satisfied

Dear Daniel K., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

great location

Customer review rating 4.0/5

Paul C. Solo - 18/01/2022 Confirmed reviews ALL

Checking in and out was friendly and efficient.

Hi Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager
Customer review rating 5.0/5

Anonymous Couples - 18/01/2022 Confirmed reviews ALL

Such a nice hotel. Clean and tidy. Good location . Staff are very good

Dear Dijana D., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Good central location

Customer review rating 3.5/5

John Couples - 18/01/2022 Confirmed reviews ALL

The location is very central. The rooms are fairly basic, but a very odd bathroom configuration - nothing they can do about that now. Restaurant is satisfactory and for this stay the dinner service had improved, although it was still quite a wait for meals to come. The food service always seems to be understaffed. Staff were very friendly.

Hello John Thanks for the great review. Ill share your comments with the F&B manager around service levels. We aim to be better... Sincerely, Bradley Conder General Manager

Great stay

Customer review rating 5.0/5

Dean R. Families - 17/01/2022 Confirmed reviews ALL

Outstanding service on check in...amazing view from our room....and a fantastic breakfast...lovely staff..our family had a great stay we will be back !

Hi Dean R., Thank you for the fantastic review! I really appreciate you taking the time to let me know. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Well located

Customer review rating 3.5/5

Brian L. Couples - 17/01/2022 Confirmed reviews ALL

Acceptable in covid times. Carparking bit of a hassle.

Hello Brian Thanks for the feedback. I appreciate the parking can be a tad confusing the first time arriving at the hotel and we will continue to review the situation to see if we can improve signage etc See you next time, Sincerely, Bradley Conder General Manager

Well located in a beautiful city

Customer review rating 5.0/5

Christine R. Families - 16/01/2022 Confirmed reviews ALL

Fantastic stay, friendly, clean and well located.

Dear Christine R., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great stay

Customer review rating 5.0/5

Anonymous Families - 16/01/2022 Confirmed reviews ALL

Travelled with the family and enjoyed our stay. The location is handy and made it easy to go around town, the room was comfortable and the staff was amazing.

Dear Anna A., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - 16/01/2022 Confirmed reviews ALL

A good stay. Staff is nice but if it possible can I have a higher floor next time

Dear Thuy N., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also made a note on your profile you prefer a room on the higher floors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great location, even better service

Customer review rating 5.0/5

Rawiri Families - 16/01/2022 Confirmed reviews ALL

One night but totally looked after from arrival to departure

Hi Rawiri B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It’s fantastic to get such a great review from a member. Thank you so much. I share this feedback with the team and they will love seeing your review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

well located

Customer review rating 2.5/5

Jill F. Solo - 15/01/2022 Confirmed reviews ALL

great help at front desk,extremely helpful friendly as were all the staff great location have stayed in king suite before but is a little in need of refurbishment,carpet soiled, marks on wall etc. but very comfortable beautiful meal and friendly staff, but!! nobody could make a martini, asked for a gin on the rocks with tonic on the side, received gin in a shot glass and a whole glass of tonic with ice and a straw??asked for a long black and got a black in a cuppachino sized large bowl???very disappointing. breakfast was great as was service once again. Meal was fine dining but definitly let down by drinks, have stayed with you guys many times over the years but may rethink after Friday night.

Well lockcated

Customer review rating 5.0/5

Shaneel S. Families - 15/01/2022 Confirmed reviews ALL

Excellent food menu and very clean rooms

Dear Shaneel S., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Good location in the city centre

Customer review rating 4.5/5

Marko Business - 14/01/2022 Confirmed reviews ALL

Good location in the city centre, friendly staff, carpark right next to the hotel. Nice room in the 13th floor

Dear Marko M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager
Customer review rating 4.0/5

Anonymous Families - 14/01/2022 Confirmed reviews ALL

Great location. Rooms a little tired thou

Dear Jarrod W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great Vacations

Customer review rating 5.0/5

Anonymous Solo - 12/01/2022 Confirmed reviews ALL

Very relaxing

Dear Jane L., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Wonderful Property

TripAdvisor rating 5.0/5

MacNZ2014 29/10/2021 TripAdvisor review

Stayed for 4 nights. This time with no vehicle. Thus hotel is so centrally located we didn’t need wheels. Everything so close including restaurants. Tram stops pretty much outside. The rooms was super clean and restaurant offered a good selection. Breakfast was superb.Thank you so much we will be back!

Hello MacNZ2014 Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you

The best location

TripAdvisor rating 5.0/5

10rustems 15/10/2021 TripAdvisor review

This hotel is close to everything in the city centre. Walking distance to shops, restaurants & bars. Especially to huge playground. It has a good restaurant, & the rooms are tidy, clean & comfortable. Very friendly & helpful staff.

Hello 10rustems I appreciate you sharing your thoughts about the Novotel Christchurch Cathedral Square. We like to this we have the best location in Christchurch, central to all of the great attractions in town. We can’t wait to welcome you back to our hotel.

great location

TripAdvisor rating 4.0/5

JanineRodge Business - 03/10/2021 TripAdvisor review

all staff we encountered in our 3 day stay were courteous, friendly & extremely professional making our trip most enjoyable. Despite covid restrictions in place & wearing masks all staff continued on in their roles in a cheery manner which is always a welcome sight

Hello Janine Thanks for the great review, what a shame we couldn't get the 5th star on this occasion. We will be aiming higher on your next visit! Safe travels and we hope to see you again soon

Comfortable Convenience

TripAdvisor rating 5.0/5

77tane 16/09/2021 TripAdvisor review

This hotel is so convenient to everything in the city centre. Walking distance to shops, theatre, restaurants & bars, the Avon. The hotel itself is very comfortable with an excellent restaurant, & the rooms are tidy, clean & comfortable. Very friendly & helpful staff.

Hello Tane Thank you for choosing to stay at the Novotel Christchurch Cathedral Square. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us Safe travels and we hope to see you again soon

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