Novotel Christchurch Cathedral Square

Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,857 reviews

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Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 130 

attendees

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Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,857 reviews

TripAdvisor Rating  4.0/5  1,427 reviews

Wonderful Service

Customer review rating 5.0/5

Kate Business - Confirmed reviews ALL

Since I first arrived at your hotel I was greated with extrememly amazing service and happy smiling faces. For the duration of the confrence nothing was a problem. Everyone on the staff was friendly and welcoming. Staff members were very always greeting me and asking if I needed anything. An amazing stay. Pillows were stunning!!!!!

Dear Kate M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager - Front office

Very close to the conference centre and central city amenities.

Customer review rating 5.0/5

Maree B. Business - Confirmed reviews ALL

Fantastic, staff could not have been nicer, and nothing was a problem.

Dear Maree B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager - Front office

Well located for the conference venue 'Te Pai'

Customer review rating 5.0/5

Helen M. Business - Confirmed reviews ALL

Fabulous service from the front desk. Room was well presented and beautifully clean. Food was delicious, both the breakfast buffet and the restaurant evening meals. Thanks Novotel Christchurch!

Dear Helen M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager - Front office

Great location, excellent customer service, thank you

Customer review rating 4.0/5

Sue Business - Confirmed reviews ALL

The service was excellent, everyone I spoke to was polite and obliging. I did move rooms on my first night as am sure there was a rodent scratching in the ceiling. It was not my imagination as woke me and despite being told it was the wind/ rain I know what a rodent in the ceiling sounds like.

Dear Sue D., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the rodent confusion. We have from hat time done multiple searches and checks to see if were having any sort of rodent issues. We have not yet come across any for the matter. But we do hope to have a beter search again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager - Front office

Exceptional service

Customer review rating 5.0/5

Deidre Business - Confirmed reviews ALL

Excellent location, exceptional service - conscierge, restaurant, valet parking- was all just so wonderful. The staff were incredible - nothing was too hard for them and they were just so personable.

Dear Deidre S., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager - Front office

In partnership with TripAdvisor

Other web-users rate our hotel

  • 655 reviews 9.3/10 Location
  • 1,060 reviews 7.5/10 Room
  • 1,283 reviews 9.1/10 Service
  • 30 reviews 5.6/10 WiFi
  • 412 reviews 7.7/10 Food
  • 302 reviews 7.9/10 Cleanliness
  • 245 reviews 8.8/10 Breakfast
  • 157 reviews 6.8/10 Value

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