Novotel Christchurch Cathedral Square Hotel 4 stars

Name: Novotel Christchurch Cathedral Square
Address: CHRISTCHURCH, 8011, NEW ZEALAND
Telephone: (+64)3/3722111
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 10,586 reviews

ALLSAFE approved hotel

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+ 22 Services

Novotel Christchurch Cathedral Square Hotel

Hotel that makes every moment matter

We look forward to welcoming you to Novotel Christchurch Hotel. We hope we can make your stay as pleasant as possible.

Bradley Conder, Hotel Manager

Make yourself at home with Novotel Christchurch Hotel. Our contemporary hotel in a prime central Christchurch location offers access to the fully-equipped fitness centre and essential hotel amenities. Your bright, modern room gives you the space you need to work or relax - executive rooms have stunning views of the Southern Alps. With a stylish restaurant offering buffet breakfasts and à la carte meals, you can enjoy fresh local produce at Novotel.

Just 20-minutes from the airport and centrally located adjacent to the iconic inner-city square, Novotel Christchurch Cathedral Square is an ideal base for those visiting New Zealand's 'Garden City' for business or pleasure. Neighboured by the award winning designed Central Library you'll be within easy walking distance of recently built iconic city attractions. Stroll through modern laneways, shop in the new shopping precincts and visit the popular Riverside Market.

Novotel Christchurch's central location allows you to explore the best of Christchurch, known for its mix of old and new. Cutting edge architecture combined with a bustling hospitality scene and heritage buildings offers travellers a unique destination.

Hotel extras

ALLSAFE certification
24-hour reception
Modern, fully-equipped fitness centre
Central Christchurch CBD location
On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

By plane
CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

DEPT OF CONSERVATION 0.3 km / 0.19 mi

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 16 participants
- Classroom style 12 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 14 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 110 participants
- U-shaped Room 35 participants
- Board-room 40 participants
- Classroom style 70 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 140 participants
- U-shaped Room 40 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Ashley room	36 m²	2 m	30 participants	15 participants	16 participants	12 participants	20 participants
Hurunui	38 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	14 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
The crossings foyer & bar	38 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel
Rakaia	94 m²	2 m	110 participants	35 participants	40 participants	70 participants	80 participants
Waimakariri room	116 m²	2 m	140 participants	40 participants	50 participants	80 participants	100 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Soundproof
Flipchart
Meeting room
Audio and video equipment
Videoconferencing
Lectern
Day light
Syndicate rooms
Overhead projector
Podium
Airconditioned meeting room
WIFI access
Slide projector
Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Superior Room with 2 Double Beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive room with 2 double beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Suite with 1 king bed

Max. number of persons: 3
Area: From 39 m² / 420 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with a King bed

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive room with a King bed

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,586 reviews

TripAdvisor Rating 4.0/5

1,409 reviews

2021 TripAdvisor Certificate of Excellence — Certificate of excellence 2021

Great Service

Linda B. Families - 20/01/2022 Confirmed reviews ALL

Overall the staff were fantastic, upgrade to the Executive Floor. Great views over Christchurch. It is handy to the city shops, breakfast was spot on with lots of variety and Jenny was extremely helpful. We are plant based so would love for more Vegan options to be on the menu as it stopped us from eating in the restaurant which is a shame as we couldn't eat for half price. Thanks again we had a lovely time and hope you got the main elevator fixed. (Enjoyed the experience of coming down the service lift)

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Ill share your feed back with the team, specifically Jenny. The lifts were back up and operational a short time later, We appreciate your understanding Sincerely, Bradley Conder General Manager

great location, friendly staff and good service.

Daniel J. J. K. Business - 19/01/2022 Confirmed reviews ALL

well satisfied

Dear Daniel K., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

great location

Paul C. Solo - 18/01/2022 Confirmed reviews ALL

Checking in and out was friendly and efficient.

Hi Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Anonymous Couples - 18/01/2022 Confirmed reviews ALL

Such a nice hotel. Clean and tidy. Good location . Staff are very good

Dear Dijana D., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Good central location

John Couples - 18/01/2022 Confirmed reviews ALL

The location is very central. The rooms are fairly basic, but a very odd bathroom configuration - nothing they can do about that now. Restaurant is satisfactory and for this stay the dinner service had improved, although it was still quite a wait for meals to come. The food service always seems to be understaffed. Staff were very friendly.

Hello John Thanks for the great review. Ill share your comments with the F&B manager around service levels. We aim to be better... Sincerely, Bradley Conder General Manager

Great stay

Dean R. Families - 17/01/2022 Confirmed reviews ALL

Outstanding service on check in...amazing view from our room....and a fantastic breakfast...lovely staff..our family had a great stay we will be back !

Hi Dean R., Thank you for the fantastic review! I really appreciate you taking the time to let me know. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Well located

Brian L. Couples - 17/01/2022 Confirmed reviews ALL

Acceptable in covid times. Carparking bit of a hassle.

Hello Brian Thanks for the feedback. I appreciate the parking can be a tad confusing the first time arriving at the hotel and we will continue to review the situation to see if we can improve signage etc See you next time, Sincerely, Bradley Conder General Manager

Well located in a beautiful city

Christine R. Families - 16/01/2022 Confirmed reviews ALL

Fantastic stay, friendly, clean and well located.

Dear Christine R., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great stay

Anonymous Families - 16/01/2022 Confirmed reviews ALL

Travelled with the family and enjoyed our stay. The location is handy and made it easy to go around town, the room was comfortable and the staff was amazing.

Dear Anna A., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Well located

Anonymous Solo - 16/01/2022 Confirmed reviews ALL

A good stay. Staff is nice but if it possible can I have a higher floor next time

Dear Thuy N., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also made a note on your profile you prefer a room on the higher floors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great location, even better service

Rawiri Families - 16/01/2022 Confirmed reviews ALL

One night but totally looked after from arrival to departure

Hi Rawiri B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It’s fantastic to get such a great review from a member. Thank you so much. I share this feedback with the team and they will love seeing your review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

well located

Jill F. Solo - 15/01/2022 Confirmed reviews ALL

great help at front desk,extremely helpful friendly as were all the staff great location have stayed in king suite before but is a little in need of refurbishment,carpet soiled, marks on wall etc. but very comfortable beautiful meal and friendly staff, but!! nobody could make a martini, asked for a gin on the rocks with tonic on the side, received gin in a shot glass and a whole glass of tonic with ice and a straw??asked for a long black and got a black in a cuppachino sized large bowl???very disappointing. breakfast was great as was service once again. Meal was fine dining but definitly let down by drinks, have stayed with you guys many times over the years but may rethink after Friday night.

Well lockcated

Shaneel S. Families - 15/01/2022 Confirmed reviews ALL

Excellent food menu and very clean rooms

Dear Shaneel S., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Good location in the city centre

Marko Business - 14/01/2022 Confirmed reviews ALL

Good location in the city centre, friendly staff, carpark right next to the hotel. Nice room in the 13th floor

Dear Marko M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Anonymous Families - 14/01/2022 Confirmed reviews ALL

Great location. Rooms a little tired thou

Dear Jarrod W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Great Vacations

Anonymous Solo - 12/01/2022 Confirmed reviews ALL

Very relaxing

Dear Jane L., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Wonderful Property

MacNZ2014 29/10/2021 TripAdvisor review

Stayed for 4 nights. This time with no vehicle. Thus hotel is so centrally located we didn’t need wheels. Everything so close including restaurants. Tram stops pretty much outside. The rooms was super clean and restaurant offered a good selection. Breakfast was superb.Thank you so much we will be back!

Hello MacNZ2014 Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you

The best location

10rustems 15/10/2021 TripAdvisor review

This hotel is close to everything in the city centre. Walking distance to shops, restaurants & bars. Especially to huge playground. It has a good restaurant, & the rooms are tidy, clean & comfortable. Very friendly & helpful staff.

Hello 10rustems I appreciate you sharing your thoughts about the Novotel Christchurch Cathedral Square. We like to this we have the best location in Christchurch, central to all of the great attractions in town. We can’t wait to welcome you back to our hotel.

great location

JanineRodge Business - 03/10/2021 TripAdvisor review

all staff we encountered in our 3 day stay were courteous, friendly & extremely professional making our trip most enjoyable. Despite covid restrictions in place & wearing masks all staff continued on in their roles in a cheery manner which is always a welcome sight

Hello Janine Thanks for the great review, what a shame we couldn't get the 5th star on this occasion. We will be aiming higher on your next visit! Safe travels and we hope to see you again soon

Comfortable Convenience

77tane 16/09/2021 TripAdvisor review

This hotel is so convenient to everything in the city centre. Walking distance to shops, theatre, restaurants & bars, the Avon. The hotel itself is very comfortable with an excellent restaurant, & the rooms are tidy, clean & comfortable. Very friendly & helpful staff.

Hello Tane Thank you for choosing to stay at the Novotel Christchurch Cathedral Square. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us Safe travels and we hope to see you again soon

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Hotel extras