Hotel - Novotel Christchurch Cathedral Square
Novotel Hotel Novotel Hotel

Novotel Christchurch Cathedral Square Hotel

4.0/5 1,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHRISTCHURCH INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

DEPT OF CONSERVATION0.3 km / 0.19 mi

Congress centre

AIR FORCE MUSEUM8.8 km / 5.47 mi

Your meetings and events

Novotel Christchurch Cathedral Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASHLEY ROOM 36 m2 2 m 30 15 16 12 20
HURUNUI 38 m2 2 m 0 0 14 0 0
THE CROSSINGS FOYER & BAR 38 m2 2 m 0 0 0 0 0
RAKAIA 94 m2 2 m 100 33 40 60 80
WAIMAKARIRI ROOM 116 m2 2 m 130 40 50 70 90
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Lectern
    • Syndicate rooms
    • Overhead projector
    • Podium
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

  • 154 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Free access with phone card
    • Baby bed
    • Fax machine
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 7,598 reviews

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Solo travel - 14/01/2020 TripAdvisor review
« Location excellent for everything city centre, enjoy the hotel but avoid the retaurant. »

This property is ideally situated in the city centre, adjacent to the shattered cathedral that provides a persisting reminder of the devastation caused by the earthquake. The room was comfortable with good quality sheets and towels and the staff diligent and friendly. The only real downside was the restaurant - no one visible at the egg station for the breakfast buffet most days and tinned fruit (Really! In a country overflowing with the best of fresh produce...…) . Dinner was also very disappointing, with the taste and texture suggesting too much use of the microwave.

Couples - 12/01/2020 TripAdvisor review
« wonderful »

We had a wonderful 2 days in Novotel Christchurch. We booked in a day early as we had been sick for the last 6 days. It was wonderful to be surrounded by some lovely and helpful people, checking in (concierge) the restaurant staff on 2 nights, the food was superb, the fix it man who got our movies going and the cleaner who thanked us for staying & best wishes for the flight home. Stay again anytime.

Couples - 11/01/2020 TripAdvisor review
« Average »

Expensive with additional fees for wifi and parking. Room still had previous guests items in fridge (most of mini bar was also frozen). Otherwise central location and quiet overnight. Comfortable beds.

Dennis D. Business - 09/01/2020 Confirmed reviews ALL
« Very comfortable »

I have stayed at the hotel a number of times, this was the longest stay. The location is great, the staff are attentive, so a very comfortable stay for the 6 days.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear you had a comfortable stay with us and were well looked after by the team. We do look forward to welcoming you back in the near future. Kind regards, Brooke Sumner Front Office Manager

Ravinder K. Couples - 08/01/2020 Confirmed reviews ALL
« Excellent »

Excellent very professional and courteous staff

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to receive positive feedback and to hear that our guests have had an enjoyable stay. We do hope to see you back at Novotel Christchurch again in the near future. Kind regards, Brooke Sumner Front Office Manager

Anonymous Couples - 08/01/2020 Confirmed reviews ALL
« Recent holiday »

Being here for my birthday was intentional and when mentioned we were told we would get you some drink vouchers. Unfortunately they weren’t forthcoming. Also surprised to see my rental car on forecourt a few hours later on two occasions despite paying for the expensive valet parking. Most staff were attentive

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay at Novotel Christchurch. We are pleased to see that you enjoyed your stay with us. Your feedback has been noted and we do apologise that your birthday was not recognised by the team. Thank you again for sharing your experience, and we do trust that you had an enjoyable birthday trip and hope to see you back in Christchurch over the near future. Kind regards, Brooke Sumner Front Office Manager

Larry Families - 08/01/2020 Confirmed reviews ALL
« Fabulous location and very comfortable beds »

Wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to receive positive feedback and hear that our guests have enjoyed their stay. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Roger M. Families - 08/01/2020 Confirmed reviews ALL
« Perfect »

Everything was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Fast check in and out service. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by our friendly team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Oliver C. Couples - 07/01/2020 Confirmed reviews ALL
« Satisfactory in view of unusual room layout »

Service by reception and housekeeping staff was excellent as was room service meals. However the room layout was most unusual. Having a closed bathroom without incorporating a handbasin and mirror was inconvenient to say the least-the architect must have been having an 'off' day. A 'standard' hotel room layout would have made the stay more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate you taking the time to reflect on your recent stay with us. We are pleased to see that you enjoyed your stay and were well looked after by the team. We have noted your feedback regarding room layout and whilst unique this configuration certainly does optimise the space available in the room. Thank you again for sharing your experience, and we hope to welcome you back to Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Roy Couples - 07/01/2020 Confirmed reviews ALL
« Great NY eve stay thanks to the warm hospitality of the great staff »

The hotel was a very consistent experience. We were very well and exceptionally warmly received by the staff that took care for us in all ways, from local tips to getting us settled with a drink in the bar. The room was clean and facilities in the room were good, breakfast was nice and complete.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to receive your feedback and hear that you had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Couples - 07/01/2020 Confirmed reviews ALL
« Great location, pretty good room, poor value »

Although it was new years week, we were still very surprised at how expensive the room was for the price. It was more than what we paid a few days earlier at the Novatel St. Moritz and far more than what we have paid in more expensive cities such as Sydney, Paris and even New York. I realise you want to make the most money that you can, but it seemed excessive and damaged the brand value in our mind.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and our city central location. Your feedback regarding room rates has been noted and passed onto the team. Novotel does monitor Christchurch market pricing and ensure we are pricing comparatively with the competitors. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Anonymous Families - 06/01/2020 Confirmed reviews ALL
« Good location and accommodations, basic service. »

Location was great, hotel is clean and well maintained. Service was basic.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for providing feedback regarding your recent stay with us. Our central city location certainly does offer close proximity to all nearby attractions that Christchurch has on offer. We do look forward to welcoming you back to Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Charlotte Couples - 06/01/2020 Confirmed reviews ALL
« Great modern hotel »

Friendly helpful reception staff, easy check in and out process. The room was clean and modern, really comfortable bed and modern TV. The only negative experience was our noisy neighbours, we could hear them talking and the TV which I didn’t expect, not sure if the walls are a little thin!

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Gavin Couples - 06/01/2020 Confirmed reviews ALL
« Great stay »

Excellent from booking to checkout

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to receive your feedback and hear that you had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Couples - 06/01/2020 Confirmed reviews ALL
« pleasant »

The hotel is in a good location. Room was neat and tidy. It would have been nice to have been on a premium floor.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay with us. Our central city location certainly does provide close proximity to all that Christchurch has on offer. Thank you again for sharing your experience, and we hope to welcome you back to Christchurch again in the near future. Kind regards, Brooke Sumner Front Office Manager

Amanda V. Couples - 06/01/2020 Confirmed reviews ALL
« Great hotel powered by great staff! »

Very professional, value for money, excellent staff - go Herbert!!! You're great!!!

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to receive your feedback and to hear that you were well looked after. We will be certain to pass on your kind words to Herbert and the team! Thank you again for sharing your feedback, and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Everything lovely

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to hear that our guests have had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Families - 05/01/2020 Confirmed reviews ALL
« Great stay! »

Easy check in, clean and comfortable room. Good location and overall good stay!

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and the central location of the hotel. We do look forward to welcoming you back to Novotel Christchurch again in the near future. Kind regards, Brooke Sumner Front Office Manager

Anonymous Solo - 05/01/2020 Confirmed reviews ALL
« Really enjoyable »

Enjoyable and perfect for a starting point for looking around

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. We do hope you enjoyed the remainder of our travels and look forward to welcoming you back to Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

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