ibis budget Derby 2 stars

We have been coming here for a few years now however have noticed a decline in cleanliness. Was given a pillow with hair and a brown stain and given only a quilt without a cover on it for the dirty sofa bed which I had to ask for myself at reception. The night supervisor on reception ( Or I’m sure he was)who had dark hair and sallow skin looked as if everything was too much trouble and didn’t want to be there and was quite rude. I’m so disappointed as we liked to come here a few times a year for Alton towers but won’t come back now.

Room has everything you would need. Sound proofed Great bed We slept really well. Fab drink facility Helpful check in

A helpful journey break for journey going North & on return leg. Check-in/out efficient. Grateful for ground floor twin bed as of a 'certain age' Keep up the good work.

Cheap and Cheerful break on the motorway going south. Stayed there before and will do again

Rooms are adequate for what we wanted

Room smelt awful of drains on the first night and morning, guess that is as basically because you are sleeping in a bathroom (shower / sink) is actually part of the room, only the toilet is behind a door. But to give them some credit as soon as we mentioned the issue the hotel staff were very friendly and resolved the issue the next day and the smell was gone completely.

Pleasantly surprised. Excellent value for money. Friendly staff. For a budget hotel it was very good. Spotlessly clean.

Very impressed on arrival with reception staff. Smartly dressed welcoming and profesional. Room was as required and shower was excellent. However, it was let down by people smoking in groups right outside the main doors in full view of signs pointing to the smoking area having to walk between them !

Hotel immaculately clean Very helpful staff We usual hotel on a regular basis thank you

Very happy with my stay, friendly and helpful staff, rooms basic but clean and tidy, shower worked well. Breakfast OK too.

greta location and clean. beds felt as if there were constructed in concrete.

Exactly what we have come to expect. Good location Good price Safe and comfortable Most of all a lovely welcome

Staff professional & polite. Very clean & room small but comfortable. Amazing shower, best I've ever experienced. Breakfast fine although missed fried eggs. Good location for exploring area. Good value. Would definitely stay there again.

I stayed in the Ibis Budget Derby Hotel for a month in December/January, including through the Christmas and New Year period. The staff at the hotel were great, kept my room and everything else clean and safe, and were always available to assist. It may only be a budget hotel, but the service was first class, often better than I have experienced in much more expensive hotels. Thanks everyone.

Ibis derby, I stay at ibis all year round week days and find rooms clean and well looked after, the staff are all excellent and very very helpful and extremely polite , I cannot pick anyone out as everyone is exactly the same