SO/ Vienna

SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 1,579 reviews

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Hotel extras

  • An LCAH SAFE certified hotel

  • Extravagant, luxurious Lifestyle hotel

  • Ideal location in the heart of the city

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

SO/ Vienna

Praterstrasse 1

GPS:48.212654, 16.379287

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Your meetings and events

There are eight meeting rooms & banquet halls for up to 150 guests on the 4th floor of SO/Vienna. Use the facilities of the lifestyle hotel in Vienna, with WiFi, latest audiovisual technology & catering. Whether for meetings, presentations, fashion shows or conferences in Vienna - InspiredMeetings Event Planners offer exact solutions for innovative events from gala dinners to flying buffets with canapés. Impress work meeting and conference guests with the view of Vienna's Old Town - in our light-flooded Belvedere under a radiant ceiling fresco by Pipilotti Rist.

Room descriptions and layouts

meeting rooms

From 1 to 150 


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Our accommodation(s)

The 156 rooms and 26 suites at this luxury Vienna hotel are elegant and monochromatic. The modern hotel rooms and suites all offer a view of Vienna city center.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,579 reviews

TripAdvisor Rating  4.5/5  2,750 reviews

Fantastic stay, with amazing views! 10/10

TripAdvisor rating 5.0/5

116tavias Couples - TripAdvisor review

Our stay at SO/Vienna was amazing! From the second we walked in the door, the staff were warm and welcoming, gave us advice on the Christmas markets happening in the city centre, and helped showed us the way to the rooms. Our room was on the 13th floor and we paid extra for a river view - it was worth every penny! The view day and night was stunning, and worth booking if you can. The room facilities were excellent, and it was a nice touch having robes and slippers for us to use. The rooms are very modern and sleek, but the bed was extremely comfortable and the air con was great for keeping the room lovely and toasty. We had fab cocktails in the bar on the top floor, again enjoying the fantastic views over the city at night, and the bar staff were very attentive. I can highly recommend this hotel, and we will definately be staying there on our next trip to Vienna.

Great location, exceptional views and staff attitude and breakfast

TripAdvisor rating 5.0/5

gupta_subodh Business - TripAdvisor review

This place though not exactly in centre of Vienna old town is just 200m away from st stephen cathedral/market but that distance is worth the trouble for its exceptional views of river and city. 18th floor has best morning evening and night views and is a hot spot for drink anyways. what is special is Ala-carte breakfast which is served with style and is of high quality, though it leads to slower service if you reach at busy time and hence experience may not always be great if you are in hurry. Two improvements: 1. bedrooms needs a bit more brighter lighting 2. service speed needs to be improved a bit more (both for room and also for breakfast)

Irritating problems etc

Customer review rating 1.5/5

Adina R. Business - Confirmed reviews ALL

We stay in Vienna often and prefer the location and experience of Sofitel Vienna. We were here last in August. This time our experience wasnt good. We had a meal in the restaurant. We felt the food wasnt tasty, for example as a main course the food we ate was Beef tatar. there was no taste in the beef, also no added ingredients and when we asked for a spicey sauce such as tabasco, it wasnt available. The room we have stayed in before and previously objected about the fact despite two televisions (we had the white junior suite), it is impossible to use them as the remote controllers activate both televisions together and it is impossible to turn off the tv in one part of the room and watch in another. We complained last time but obviously nothing was done. The solution is easy, and that is to have two different makes of TV then the remotes dont interact. To cap it all at breakfast we found a long hair in the cooked eggs, (we both have short hair), we complained to the kitchen manager. Additionally we prefer the old breakfast without the towers and self service.

Package Confusion

Customer review rating 1.5/5

Peter Couples - Confirmed reviews ALL

No one seemed familiar with the package that I had booked [SO TASTY] and there didn't seem to be good coordination between the restaurant Das Loft and the Hotel itself. It wasn't even referred to as I checked in and It seemed like I needed to do all the leg work to make it known. I was expecting it to be smooth. Furthermore, as a result I was double charged for dinner, when it was included in my package. And at check out, the additional charges (resulting form a double charge for dinner) was never explained or articulated, hence I could not rebutt it. I still haven't heard a response about this. The rooms were clean and fresh and to the expected standard and the food in Das Loft was good. The customer services, communication and coordination though has left me deeply dissatisfied.

Great stay and an outstanding staff

Customer review rating 5.0/5

Mo A. Business - Confirmed reviews ALL

The hotel is really nice, but what made the stay a greta experience was the staff. From the bellman to the front desk, to the housekeeping team. A great and friendly team.

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Other web-users rate our hotel

  • 366 reviews 9.7/10 Location
  • 758 reviews 8.6/10 Room
  • 817 reviews 8.3/10 Service
  • 258 reviews 7.5/10 Breakfast
  • 246 reviews 8.8/10 Vibe
  • 178 reviews 7.7/10 Amenities
  • 159 reviews 7.5/10 Cleanliness
  • 89 reviews 8/10 Bar

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