Hotel - SO/ Vienna
So Sofitel Hotel So Sofitel Hotel

SO/ Vienna Hotel

4.5/5 2,618 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Astra Zeneca2.1 km / 1.3 mi Baxter2.3 km / 1.43 mi Booz Allen1.7 km / 1.06 mi Coca Cola7.5 km / 4.66 mi Deutsche Bank1.3 km / 0.81 mi Motorola3.5 km / 2.17 mi UBS1.2 km / 0.75 mi World Bank5.8 km / 3.6 mi
At Kearny1 km / 0.62 mi Bloomberg1.7 km / 1.06 mi Boston Consulting1.2 km / 0.75 mi Credit Suisse1.7 km / 1.06 mi McKinsey1.4 km / 0.87 mi Siemens2.3 km / 1.43 mi Uniqa Tower0.4 km / 0.25 mi

Congress centre

Austria Center Vienna4.6 km / 2.86 mi

Exhibition centre

Wien Messe2.3 km / 1.43 mi

Your meetings and events

The 4th floor of this Viennese conference hotel boasts 8 elegant, naturally lit meeting rooms and banquet halls for up to 130 guests. The facilities at this pulsing lifestyle hotel include WIFI, the latest audiovisual technology and creative catering.Whether you are planning a meeting, presentation, fashion show or conference in Vienna, InspiredMeetings event planners offer bespoke solutions for innovative events - from gala dinners to flying buffets with canapés.Guests at your Vienna meeting or conference will be awed by the breakout space: a vast, glass-walled belvedere under a vibrant painted ceiling by Pipilotti Rist, overlooking Old Vienna in blissful silence.

SO/ Vienna Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LLOYD WRIGHT 44 m2 3 m 20 0 14 12 20
NIEMEYER 45 m2 3 m 20 0 14 12 20
VAN DER ROHE 61 m2 3 m 40 18 25 24 30
AALTO 62 m2 2 m 40 15 24 24 30
GARNIER 63 m2 3 m 40 15 24 24 30
EIFFEL 72 m2 3 m 40 15 24 24 30
BREUER 74 m2 3 m 0 0 20 0 20
LE CORBUSIER 248 m2 7 m 150 42 0 72 120
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 156 rooms and 26 suites at this luxury Vienna hotel are elegant and monochromatic. The modern hotel rooms and suites all offer a view of Vienna city center.

  • 182 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 30 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Pay per view channel(s)
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 8,267 reviews

Our guest reviews for
SO/ Vienna

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,618 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Richard T. Couples - 14/01/2020 Confirmed reviews ALL
« Richard T. »

Really well designed room with amazing views and amazing service from Vanessa, who really went out of her way to help.

Rotem Y. Couples - 14/01/2020 Confirmed reviews ALL
« Value for money, by far!!! »

Great vacation, value for money by far... thanks for amazing long weekend, so yummy food and so lovely service! No doubt that is was one of our favorite vacation :)

Michelle M. Couples - 14/01/2020 Confirmed reviews ALL
« Perfect hotel, perfect location, perfect city! »

We loved every moment of our stay In Vienna. The service at SO Vienna was amazing from start to finish! Staff were very friendly, helpful and professional and certainly made our stay that much more satisfying! Our room was beautiful, quite spacious and stylish and the view of the Ferris wheel was breathtaking! So glad we enjoyed an evening of meal at Das Loft, certainly a memorable moment in our holiday schedule. Loved every moment and would return in a heartbeat! Highly recommended.

Andrea R. Families - 13/01/2020 Confirmed reviews ALL
« Good stay »

Gluten free and lactose free are two very common intolerances which in large European countries occur in hundreds of thousands of individuals. It would be appropriate for an hotel of this category to stock systematically gluten free food, and propose it upfront in the breakfast. At our arrival it was not possible to eat gluten free in our room for example. Good wellness facilities for a city hotel.

Anonymous Couples - 13/01/2020 Confirmed reviews ALL
« Spectacular views and very comfortable room »

Very happy with how the team assisted us during our stay. In particular a big thank you to Michelle who assisted us greatly during the check in process and Helen who was very helpful and friendly during our check out.

Ines Families - 12/01/2020 Confirmed reviews ALL
« Room with excellent view »

Great hotel with modern design, beautiful city views, helpful staff. the rooms are neat, nicely furnished and clean. breakfast is plentiful and with a great variety of food for different tastes

Joo Y. M. Couples - 12/01/2020 Confirmed reviews ALL
« Honeymoon in SO/Vienna »

View was fantastic. The service was satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to fill in our online survey. We are glad to read that you spent an enjoyable honeymoon at SO/ Vienna Your positive assessment is very much appreciated and I have shared your favorable rating with the team, of course. We hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Rod Families - 11/01/2020 Confirmed reviews ALL
« Great stay good staff »

The stay at the SO Vienna was great, the only issue that there should be some more light in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. I gladly thank you for your constructive feedback about the lightning in the room. Nevertheless, we hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

SERGE K Family - 11/01/2020 TripAdvisor review
« The most beautiful panoramic view of Vienna »

The most beautiful panoramic view of Vienna only in this hotel! I have stayed at this hotel many times, the hotel is perfectly located within walking distance to all the places of interest, an excellent breakfast in a restaurant with panoramic views of Vienna, stylish, laconic rooms with comfortable beds and a spacious bathroom. Pleasant and attentive staff, but the hotel management began to more formally treat regular guests, as for the Platinum member, if you had always done a double upgrade before, if it was possible, now everything is done clearly according to the rules, only one category more, maybe this is due to more stringent rules! .. It is unusual to encounter such a formal attitude in French Accor hotels , the impression is that they have become German and everything is done clearly according to the rules and a step to the side! .. So everything is fine, thank you very much to the entire hotel team, we will come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERGE K, Thank you for visiting us again and for sharing your experience! We are delighted that you had an enjoyable stay at SO/ Vienna. Your nice words about our breakfast, the rooms and our staff are very much appreciated. Of course, we want to upgrade our Accor members guests in the next room category. But depending on availability, we aren't able to do arrange this for all the stays. I am sorry if the check-in was too formal and you didn't feel welcome. Our Welcome Manager has been informed about your feedback and he will review our welcome experience with his team, especially for recognizing more our loyal Accor guests. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Daniel Couples - 10/01/2020 Confirmed reviews ALL
« Quick Stay »

The hotel is well situated and accessible with public transport. It is a short distance from the underground and the hotel is clearly visible upon exiting the station. Check in was efficient and smooth - originally, our room was not ready, however after a short search, they found a equivalent room ready for immediate check-in. This was greatly appreciated. The hotel is relatively unique in the way of room decor. Everything in our room was white. I loved it; white and chrome - this definitely suited the So/Sofitel vibe which I felt was akin to a W-hotel. The room amenities were very good. Well appointed bathroom amenities along with Apple TV and Chromecast enabled TV (we were unable to operate these however) The shower is spacious and the water pressure is great. The towels are plush and large enough to wrap yourself in them adequately. The openness of the bathroom is great and can be closed off with sliding doors and a fantastic floor to ceiling mirrored door. Overall the room was spacious enough for two large suitcases, an armchair, and a desk. The one amenity that I thought was a great touch was the complementary mini bar. It provided water, juice, and some snacks. This was replenished daily. The bar on the top floor of the hotel is nice. If not to drink, then to just enjoy the unique ceiling feature that is clearly visible outside of the hotel too. The bar area is relatively small and can get quite packed at times. When we were there there was a good number of people that made seating and space a bit tricky, but not uncomfortable. The restaurant that surrounds the bar has great views over Vienna (we didn’t eat there). The staff at the hotel are polite and friendly. There is a youthful vibe about the hotel and those that work there. I would definitely book So/Sofitel again if I was to visit Vienna in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to fill in our online survey and for sharing this detailed feedback! We are delighted that you had a great stay with us enjoying our services and facilities. Your positive assessment is very much appreciated and I have forwarded your nice words to the team, of course. We are looking forward to welcoming you back soon at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Zhenhua W. Couples - 10/01/2020 Confirmed reviews ALL
« Everything is great »

Hotel location is very good, the best is the room can directly see the church. Breakfast restaurant is very famous spots, especially the eggs Benedict, a high level. Because of the travel, didn't bring a suit, so it's a pity that failed to appreciate the beauty of the next restaurant night turns into a bar, I hope the next time to Vienna can make up for the regret

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to fill in our online survey. We are delighted to read that you were fully satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. And I have shared your nice words with the team, of course. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Keith P. Families - 09/01/2020 Confirmed reviews ALL
« Satisfactory »

Me, my wife and `daughter visited Austria from 1 to 7 of January and resided in your hotel from 4 to 7 and we had a very nice welcome , a very good service and a good impression of the hotel even though it's a bit pricey . i am quite a frequent customer of your chain of hotels and think that this was one of the best i have resided in. good Job Sofitel keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to fill in our online survey. We are delighted that you and your family spent a pleasant moment at SO/ Vienna enjoying our services and facilities. Your feedback is very much appreciated and I have shared it with the team. However, I would be glad if you can give me more details about your breakfast experience. I noted that you weren’t satisfied with the value for money. Being sorry that the bed comfort didn’t fully meet your expectations, I kindly inform you about our “MyBed” concept available in Sofitel hotels and some SO/ properties. It consists of two mattresses and an additional cover made out of down. Therefore, the bed extra soft. Our SO Neat & Tidy team will be happy to remove this extra down cover for your next stay to ensure a good night’s rest. Please feel free to share your feedback with me. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Michael Families - 07/01/2020 Confirmed reviews ALL
« Good but could be better. »

Everything was fine except of room cleaning, which was put it mildly not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. However, I truly regret the lack of cleanliness in your room. Please be assured that I have addressed your comment to our SO Neat & Tidy Manager. She will talk to her team and set additional training for the different cleaning procedures. Being sorry that you didn’t feel comfortable with our bed, I gladly inform you about our MyBed concept. Sofitel hotels and some SO/ properties have this concept which consists of two mattresses and an additional cover made out of down. Therefore, the bed is extra soft. Of course, our SO Neat & Tidy team will be happy to remove this extra down cover for your next stay to ensure a good night’s rest. Please do not hesitate to share more details about your experience with us. Your feedback helps us improving our quality of service and adapting our offers to meet our guests’ requirements. I kindly apologize for the inconveniences caused and we hope to welcome you back soon at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Vojmir Couples - 07/01/2020 Confirmed reviews ALL
« Great »

This was my first stay at SO Vienna and it was wonderful. I am especially grateful for the upgrade and the amazing view of Vienna... I couldn't have received a better room, the view really was perfect! Thank you for that! Great, comfortable beds, nice bathroom (I did miss Hermes amenities, though), good breakfast. The spa was a bit of a let down because the so-called "spacious jacuzzis" aren't spacious at all and fit only 3-4 persons at a time. But I know that cannot be changed, of course. The other minor issue was that there was no turndown service, even though, as a Gold member, I am entitled to it in SO Sofitel hotels. Breakfast could be improved as well by adding hot dishes to the buffet, such as sausages, beans, bacon etc. But these are minor issues, I had a great time. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to fill in our online survey. We are delighted to read that you had an excellent first stay at SO/ Vienna. With the re-branding from Sofitel to SO/, we have changed our bath amenities last year. The new products from [comfort zone] are made in Italy, they are produced in a sustainable manner (without paraben etc.) Our SO/ Spa has also adapted their products and uses [comfort zone] and Skin Regimen since last autumn, too. I am sorry for the missing turndown service. This should not happen, of course. I have informed our SO Neat & Tidy about this negligence and she will talk to her team. I gladly thank you for your comments regarding our breakfast buffet. Our Executive Chef is informed and will review the variety of items, especially the hot items. Due to technical challenges (the buffet is located in the different alcoves), we have to meet as well all official and hygienic requirements. I kindly apologize for the inconveniences caused and we hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

S. Couples - 06/01/2020 Confirmed reviews ALL
« A very enjoyable experience »

Nice room, great style, courteous and efficient staff, enjoyable & high quality breakfast, good housekeeping, perfect location. And formidable view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. I am sorry that we had not enough hangers for you in the room. Indeed, we have a certain number and types of hangers as a standard in the closed, but our SO Neat & Tidy team is happy to bring you more if needed. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Surabhi R. M. Families - 06/01/2020 Confirmed reviews ALL
« Loved the stay! Great location & awesome food »

We really loved our experience . Specially woth our 4 year old with us . The staff and service was excellent . The breakfast was definelty one of teh highlight. Great choices and fresh and hot served . The room service and amenities in room provided was really good too. And 10 min walk to city centre was a bonus with a lot of bus and train line just outside teh hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to fill in our online survey. We are delighted to read that you and your family had a great time at SO/ Vienna. Your nice words about our service, the room and breakfast are very much appreciated and I have shared them with the team, of course. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Moh Couples - 05/01/2020 Confirmed reviews ALL
« Good but expect more »

Location and facility of the hotel was very good but the service was less than what we expect in five star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. However, I am sorry for the missing service from our SO Neat & Tidy team. I have informed the manager concerned and she will talk to her team about this incident. We have to show immediate reaction when our guests have any requests. I kindly apologize for the inconvenience caused. Nevertheless, we hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Rommel Couples - 05/01/2020 Confirmed reviews ALL
« Nothing compares »

It was a great experience. Though we arrived after lunch with the room not ready yet because of the high occupancy but the reception staff were able to pleased us and offered us different options. There was also a problem with my credit card because it went error several times but in the end they found solution to the problem. This was only technical things. The room is above expected. As a silver member in the house, i enjoyed the perks like a free minibar, newspaper everyday, morning and evening housekeeping with a sleeping tea on the end tables of the bed and much more. I stayed on the 17th floor of the hotel with the view from half of the city. And above all, the buffet breakfast. Oh, it was exceptional! I don't know how to describe but it was indeed the best i've ever had. Will surely stay again in Sofitel Vienna when I will come back in the future or in other Sofitel hotel in other countries in the future travels. Thank you SO/Vienna

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to fill in our online survey. We are delighted to read that you were fully satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated and I have shared your nice words with the team, of course. We were very pleased to prepare you this enjoyable moment a SO/ Vienna and we are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Georgia M. Families - 04/01/2020 Confirmed reviews ALL
« Lovely hotel »

We really enjoyed staying in this hotel - loved the cosy and quiet room and the comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. However, I regret the unpleasant situation you had with one of the beds. This happened most likely due to a wrong preparation. I have informed our SO Neat & Tidy Manager and she will set additional training for her team in order to avoid this in the future. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Matilde Couples - 04/01/2020 Confirmed reviews ALL
« wonderful and dreamy »

The location is extremely modern and beautiful; it is carefully tended by the staff and the cleaning is excellent. The staff was really kind and helpful with us during our stay. It is not possible not to mention the restaurant at the last floor: an unforgettable experience with the best view of Vienna, I can assure that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated and I have shared your nice words with the team, of course. I would be grateful if you could share more details about your rating for breakfast and room-service with me. Your feedback helps us to adapt our service and offers in order to meet the expectations of our guests. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

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