Novotel Cairo El Borg Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,801 reviews

ALLSAFE approved hotel

Information message

Novotel Cairo El Borg
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+ 22 Services

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211 cairo
egypt

Fax: (+20)2/27356724

Check-in from 14h00

Check out up to 12h00

  • By plane

    CAIRO INTL AIRPORT At 20km / 12.43 miles

  • By train

    RAMSIS STATION At 3km / 1.86 miles

GPS:30.04441, 31.22604

Exhibition centre

  • CONFERENCE CENTER 15.0 km / 9.32 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Your success is our prime concern, so our team will organize your events according to your requirementsLet our Meeting At Novotel experts guide you in organizing your seminars and business appointments.With many years of experience, Novotel has crucial know-how in the organization of meetings and events.

Room descriptions and layouts

meeting rooms

From 1 to 45 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Indoor meeting space

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,801 reviews

TripAdvisor Rating 4.0/5

1,273 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great team and unforgettable stay

Customer review rating 5.0/5

Mohamed F. Solo - 27/11/2021 Confirmed reviews ALL

Best location ever, Warm welcome, highly recommended.

Dear Mohammed F., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Abdellatif Gebril General Manager

One of the best value for money hotels

TripAdvisor rating 5.0/5

Ioannis B 03/11/2021 TripAdvisor review

3 months after my last visit and the hotel continues to provide excellent service to its guests. Staff has been helpful, polite and professional. Room was immaculately clean every day. Some small ups and downs with the internet connection which I hope it will be fixed.

Dear Loannis, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback .It’s wonderful to hear that you were impressed with our facilities and staff At Novotel Cairo El Borg you should always find your room to be clean. Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager
Customer review rating 4.5/5

Thamer Solo - 02/11/2021 Confirmed reviews ALL

It was a great experience and the staff were great

Dear Thamer A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Good stay

Customer review rating 5.0/5

Mohamed S. Couples - 30/10/2021 Confirmed reviews ALL

Perfect as usual

Excellent staff. Stay is unforgettable.

Customer review rating 5.0/5

Khaled R. Business - 24/10/2021 Confirmed reviews ALL

Excellent experience. Very warm and friendly staff. Five stars services.

Dear Khaled R., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Happy and safe stay

Customer review rating 5.0/5

Emanelsayed Solo - 23/10/2021 Confirmed reviews ALL

The hotel is well deserved the four stars which are given by the Egyptian ministry of tourism because of the efficiency of the hard working staff 24/7 and above all their big smile, well done to all of you and keep the hard working attitude up.

Dear Eman E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Feels like home

Customer review rating 4.5/5

M.s Solo - 19/10/2021 Confirmed reviews ALL

Smiley faces from front desk to room service staff. All with a common goal to make one feel at home.

Dear Moetaz S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Well located ,Hospitality is Excellent , and problem Handling was very good

Customer review rating 5.0/5

Dr M. E. Families - 10/10/2021 Confirmed reviews ALL

Well located ,Hospitality is Excellent , and problem Handling was very good and quick Also room service stuff was cooperative

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

The location and the friendly staff are amazing!

Customer review rating 5.0/5

Nevine H. Z. Solo - 09/10/2021 Confirmed reviews ALL

It has been always, for my stay at Novotel Elborg, to be fantastic! I leave the hotel with great memories. All departments are very helpful to you, starting at the reception to room service, house keeping, restaurant, roof top, and floor supervisors. All the workers and everyone want to please you and make sure you aren't missing anything in your room. The staff is very helpful and friendly. Especial thanks to Mr. Abdellatif Gebril and Mr. Ramy Nabhan. Mr. Ossama at the reception is an amazing person. Also, Amr Fawzy is super excellent for keeping my room at its top! He knew what my needs are without asking or requesting any item. Thank you Novotel Elborg!!!

Dear Nevine H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Well located

Customer review rating 4.5/5

Dr. S. Families - 27/09/2021 Confirmed reviews ALL

Very good hotel and location kind and friendly staff Thanks a lot to Mr. Ramy and Mr. Yahya for their assistance We really enjoyed

clean, safe , excellent location

Customer review rating 5.0/5

M. D. Families - 23/09/2021 Confirmed reviews ALL

family friendly hotel, safe , friendly staff and security staff. Breakfast was excellent with variety of egyptian and american food. We loved it. we had a nile view room which had the best view of the nile . Rooms were noise cancellation but the nile restaurants can be very loud at night. Will stay there again , thanks.

Dear D. M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Welcoming people

TripAdvisor rating 4.0/5

amrnet03 23/09/2021 TripAdvisor review

It was great to stay at this hotel especially the receptionist Mr. Mahmoud and Mr. Osamah They were very welcoming and helpful during my stay they offered me an upgrade During my stay on September 2021

Dear Mr. Amr, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Lovable

TripAdvisor rating 5.0/5

mamdouhr566 13/09/2021 TripAdvisor review

Loved every single about it … the river view is unbeatable … the rooms are perfect and totally clean… the reception staff are incredibly helpful esp Mirna with her heart-taking smile and hospitality and mr yehya who is totally understanding. Hope the net will be better but surely will come again

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

My Overall experience is excellent

Customer review rating 5.0/5

Mansour Business - 12/09/2021 Confirmed reviews ALL

Everything prepared nothing missing the hotel has such gifted team they are very professional I am happy to see them every time I visit the hotel . Regards

Dear AL Shareef Mansour S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

My home away from my home

Customer review rating 5.0/5

Ahmad A. K. Couples - 09/09/2021 Confirmed reviews ALL

Merna the receptionist was perfect

Dear Ahmad K., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Welcoming stay

TripAdvisor rating 5.0/5

emanelsayed65 04/09/2021 TripAdvisor review

The Novel ElBorg Cairo has an amazing location in the heart of Cairo, when you enter the hotel you have the feeling of comfort because of the staff kindness and safety and security because of security staff and the Egyptian tourism police, the hotel has two restaurants one in the ground floor and the other one in the roof, there is a swimming pool in the ground floor which is very clean and tidy,the housekeeping staff are very efficient and helpful,the management team is welcoming, helpful and friendly,I recommend this excellent hotel to my family and friends.

Dear Mr. Eman, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Excellent location

Customer review rating 5.0/5

Mrs. N. H. Z. Solo - 31/08/2021 Confirmed reviews ALL

First of all, I would like to thank the staff and all employees at Novotel Elborg!  They are great people and helpful.  They will do anything to please you and make you feel comfortable.  They are very professional and prompt.  Regarding myself, Novotel Elborg has been always my place to stay whenever I visit Cairo because I feel like home.  The location is amazing, the view is breathtaking, the food is delicious, and they treat you like royalty! I highly recommend Novotel Elborg to anyone.  The staff of every department checks on you daily if you need anything. Mrs. Nevine H. Z.

Dear Nevine H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Customer review rating 5.0/5

Mr. K. E. &. M. W. Couples - 30/08/2021 Confirmed reviews ALL

It’s Really a very amazing the stays on Novotel El-Borg, & All Employees staff are very interesting & helpfully.

Dear Kamal E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramy Nabhan Rooms Division Manager

Welcoming Stay

Customer review rating 5.0/5

Eman H. E. Solo - 29/08/2021 Confirmed reviews ALL

Your stuff are very helpful and friendly.

Dear Eman E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Several Stays experience

TripAdvisor rating 3.0/5

Hany A 24/08/2021 TripAdvisor review

The hotel management was silly Food quality and variety below averag. Room Service very unprofessional There were mistakes in my bill( and the manager show mad face to fixing it) , and if I didn't find this mistakes they already signed me for the first bill. Great location with bad and silly service a

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager.

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