Novotel Cairo El Borg Hotel 4 stars

Customer review rating 4.6/5 1,676 reviews
Novotel Cairo El Borg
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Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211
cairo
egypt

Tel: +20227356725

Fax: (+20)2/27356724

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CAIRO INTL AIRPORT At 20km / 12.43 miles

  • By train

    RAMSIS STATION At 3km / 1.86 miles

GPS :30.04441, 31.22604

Your meetings and events

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General equipment

  • Flipchart

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room with 2 single beds, City Side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, City side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single beds, River side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Suite with 1 double bed and sofa River Side

  • Max. number of persons: 4
  • Area: From 50m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CAFE FRAIS

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOUT

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No alcoholic drinks served.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,676 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,192 reviews

Strategic location and valuable stay

Customer review rating 4.6/5

Herlambang E. Solo - 16/03/2020 Confirmed reviews ALL

Novotel Cairo El Borg situated on the strategic downtown Cairo, surrounded by Nile river and touristic places. The price is valuable compared to others with its facilities. A little bit confuse wherever the main entrance because the entrance is placed below the ground level and hardly to be seen.

Dear Herlambang E. Sutadi, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I love this place

Customer review rating 4.6/5

Amani A. Solo - 08/03/2020 Confirmed reviews ALL

Everyone is friendly and nice starting from security mans and reception till the house keeping. Everyone is really good I loved each one of them I didn’t felt alone at all I felt home with my family

Dear Amani c., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great as always

Customer review rating 4.6/5

Mohamed E. S. Business - 26/02/2020 Confirmed reviews ALL

Best in the place. Very near to the down town with unspectacular view

Dear Moahmed El S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Zamalek, the best of Cairo by night

Customer review rating 4.6/5

Filippo M. Business - 24/02/2020 Confirmed reviews ALL

I am Accor's gold fidelity card-customer as a result I am used to using this hotel in Cairo. Points of strength: - the large business room at 7th floor which was silent as required at booking - the fruit-basket delivered to my room - the use of the fitness room at the roof floor which has a couple of treadmills: the presence of such running equipment is mandatory to continue chosing this hotel. - Rich breakfast There is one point of weakness: - low speed of check-out during which one employee was overloaded and not enough.

Dear Mr. Filippo M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Location good but not qualified technical staff

TripAdvisor rating 4.0/5

farhanpedekar Business - 24/02/2020 TripAdvisor review

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

Dear Mr.Farhanpedekar , Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Good location and good service

Customer review rating 4.6/5

Nick G. Business - 23/02/2020 Confirmed reviews ALL

Staff are very friendly and helpful Location is excellent Close to mid town and all attractions Easy to get to

Dear Mr. Nagi G., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good stay

Customer review rating 4.6/5

Samar A. Couples - 21/02/2020 Confirmed reviews ALL

Many thanks goes for the reception person called ahmed for his warming greeting and his help and support. He made everything went more than perfect when the room was not satisfactory for us as I found our room connected and we're couple and the decoration I asked for while reserving the room was not done. I was really upset and was about to leave. Although, he upgraded the room to nile view sweet and turned the situation upside down. We were really upset but just after few minutes he got us back on the track with his smart help and he perfectly contained the situation. We kept thanking him for that so many times but I feel that the management needs to know how clever he is. The hotel is clean and has a good view but with so much noise from the outer ambient. Also the breakfast was nice and fresh. Also I liked how they kept to get the survey from us by rating on Booking and by calling us and by the servey am doing now as well. This really indicates a lot. Thank you for that and highly and deeply appreciated. Wishing you best of luck and success always.

Dear Mrs. Samar A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Highly recommended

TripAdvisor rating 4.0/5

entonpisa Friends getaway - 20/02/2020 TripAdvisor review

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

friendly place in a great location

Customer review rating 4.6/5

K P. Business - 19/02/2020 Confirmed reviews ALL

The staff was welcoming and helpful--and the location is top notch.

Dear Ms. Kristen P., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Excellent Stay

Customer review rating 4.6/5

S. H. Business - 31/01/2020 Confirmed reviews ALL

Nice hotel, location is perfect, service was great especially from front office team, Laura and Sief both are very smart and doing great job.

Dear Samer H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and comfortable hotel

Customer review rating 4.6/5

Hamood A. Solo - 18/01/2020 Confirmed reviews ALL

Extremely satisfied with this hotel from check in to check out. Very clean and comfortable hotel in best location in Cairo city centre. The breakfast selections were excellent. Staff never bothered you and when you need them they help. Thanks

Dear Mr. Hamood A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellattif Gabriel General Manager

Satisfied

Customer review rating 4.6/5

Emad A. Families - 17/01/2020 Confirmed reviews ALL

Good place and good cafe at roof , bad service for parking , I should take long distance to park of my car and valley service to make customers happy

Dear Mr.Emad A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellattif Gabriel General Manager

Good

Customer review rating 4.6/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Unfortunately I had old rooms during our stay and there were no any special treatment as member Comparing with my previous stay in different country And on my next stay after i came back from Alexander they give me I think the worst room in the hotel Also no body respect the nonsmoking rules The good things I had breakfast and staffs and the Nile river view

Dear Mr.Jamal S., Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Manager

Customer review rating 4.6/5

Thamer Families - 14/01/2020 Confirmed reviews ALL

The hotel Very good and staff

Dear Mr.Thamer A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

NOVOTEL H

TripAdvisor rating 4.0/5

Methaq K Business - 14/01/2020 TripAdvisor review

Sleep quality v bad . Location it’s good you can check my review . And other gust . I already inform the staff regarding my point but no body care NOVOTEL hotel should be more care than this situation

Dear Mr. Methaq Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellattif Gabriel General Manager

WALEED

Customer review rating 4.6/5

Waleed Families - 09/01/2020 Confirmed reviews ALL

, I would like to thank a lot the hotel team for my recent stayed really it was amazing.

Dear Waleed A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Every stay of mine at Novotel Cairo El Borg proves that this hotel is my home place whenever I am traveling to Cairo whether it is business or to chill out.

Customer review rating 4.6/5

Mohamed D. Z. Business - 09/01/2020 Confirmed reviews ALL

When you truly feel that every staff member at the hotel is dedicated to do his/her very best starting the first moment to the last during your stay, since the bell door man receive your baggage, pleasant treat at the reception department, dedicated service with the house keeping & rooms section and finally the splendid awake service at restaurants weather the food quality or great staff. All of this just makes you feel the sincerity with the service which makes your stay pleasant & comfortable same way as you just planned & looked after every detail in person just to be upon your wish.

Dear Mr. Mohamed D., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Quite, secure and comfortable stay.

Customer review rating 4.6/5

Amr M. Business - 05/01/2020 Confirmed reviews ALL

The service was very good. I like the staff and I feel like they are my friends. Very quite hotel and I always choose it as it is the best place for business purposes.

Dear Amr M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A refuge after a busy day

Customer review rating 4.6/5

Kzinck Families - 05/01/2020 Confirmed reviews ALL

We had a positive experience staying at Cairo El Borg for four nights. We enjoyed the quiet rooms and the delicious breakfast. The view from the rooftop restaurant was beautiful. Everyone who worked there was very kind with a special mention to the lovely man who cleaned our rooms each day.

Dear Krista M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic room

Customer review rating 4.6/5

John Solo - 04/01/2020 Confirmed reviews ALL

I'm not used to such luxury and at such a low price. The room was large and comfortable. Great location

Dear Mr.John L., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatrif Gebril General manager
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